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10864 Uppsatser om Swedish bank customer - Sida 59 av 725
Kvinnors upplevelser av att återgå till det dagliga livet efter en hjärtinfarkt
During the 1960s and 1970s an increased interest in Native Americans can be seen in Sweden, e.g. through the establishment of organizations such as the Indian Club of Sweden. The aim of this thesis is to study the portrayal of Native Americans and its role through Albin Widén, a Swedish author, ethnologist and member of the Indian Club, and his non-fictional works on the Swedish migration to America, Swedish-America and Swedish contacts with Native Americans. The study is divided into four parts. The first part looks at the portrayal of the Native Americans in Widén?s writings, in comparison with Euro-Americans? and Europeans? traditional stereotypic images of a good and a bad Indian.
Klättring i skolan : En studie om klättring som en del av den svenska idrottsundervisningen
AimThe aim of this essay is to investigate the possibility to exercise climbing within the framework of the physical education in the obligatory school. We investigated how physical education teachers think about exercising climbing in school and how the Swedish Climbing Association is working to reach out to schools.MethodA questionnaire was sent out to 81 schools (Idrottshögskolans partner schools) in suburban Stockholm, which corresponds to 10% of the total amount of schools in that area. A mail interview was also made with a representative for the Swedish Climbing Association who also represented a local climbing association, to collect information about how they worked with schools and youth.ResultsWe have not found anything in the steering documents against exercising climbing during physical education. There are obstacles for exercising climbing during physical education, a wall for climbing is very expensive and the schools have a lack of space for this wall. The results from the questionnaire showed that 76% of all the schools that did not have a wall for climbing wanted to have one.
Myndigheter för hållbar utveckling : En studie av myndigheters miljölednignssystem 2005
Agencies towards Sustainable Development ? A Study of Environmental Management Systems in Governmental Agencies 2005A vision of the Swedish government is to build an ecologically sustainable society. A tool in this effort is to implement environmental management systems (EMS). The aim of the thesis is to present in which phase of the implementation of EMS Swedish governmental agencies are. This will be done by compilation and evaluation of agencies? yearly environmental reports.The thesis is written in co-operation with the Swedish Environmental Protection Agency (Swedish EPA).
Framtagning av beräkningsprogram för helsvetsade balk-balkinfästningar i stål : Verifiering genom fullskalig belastningsprovning
AbstractPurpose ? The purpose of this study is to investigate possible reasons for long lead-time in a customer driven production, and how the lead-time can be reduced. To fulfil the purpose the study has been broken down into two questions.1. Whichfactorsaffectthelead-timeinacustomer-drivenproduction?2.
Att bo i Södertälje och studera på sfi : Sex irakiska flyktingars syn på sina sfi-studier, staden de bor i och att vara flykting med en framtid i Sverige
It is widely recognized that the town of Södertälje, a small Swedish town of 85 000 inhabitants, has alone received more war refugees from Iraq than the US and Canada have put together. Whilst writing this thesis had nearly 6000 Iraqi refugees sought their way to Södertälje since the US invasion in Iraq 2003.Nevertheless, life is not what the media and the government retail. Six of these Iraqi refugees who resided in Södertälje share their life stories in the following thesis. They discuss their escape from Iraq and the difficulties of living in the segregated parts of Södertälje where they solely speak Arabic and Assyrian, whilst learning Swedish at sfi (Svenska för invandrare, Swedish for immigrants). Another distress is related to the unsecure future in Sweden waiting ahead. The aim of this thesis is to engage in, and highlight the studies of six sfi-students in their endeavor to learn Swedish, whilst struggling through Swedish bureaucracy and experiencing despair due to their situation and uncertain future. .
Styrning för att uppnå kundlönsamhet - en studie av den svenska bankmarknaden
Bakgrund och problem: Kundlönsamhetsanalyser har sedan en längre tid utförts inombankbranschen (Söderlund, 1997). Banker rankar själva kundlönsamhet som en ytterst viktig faktor försin fortlevnad (Hart & Smith, 1998). Trots att kundlönsamhet har varit känt som begrepp sedan enlängre tid tillbaka och att användningen av kundlönsamhetsanalyser är utbredd, finns det endast enbegränsad mängd empirisk forskning kring hur praktiskt arbete bedrivs inom området (Cäker, 2000).Vi har därför funnit det vara intressant att utföra en empirisk studie om hur styrning sker för att uppnåkundlönsamhet på den svenska bankmarknaden, eftersom det är uppenbart att det finns motiv för attarbeta med detta område.Syfte: Studien syftar till att ge en bred bild av hur styrning för att uppnå kundlönsamhet sker på densvenska bankmarknaden. En rättvisande och bred bild skapas genom att kartlägga och analysera bådestorbanker och nischbanker i studien, eftersom den svenska bankmarknaden inbegriper båda dessabankkategorier. Fokus i studien ligger på storbankerna och studiens tyngdpunkt läggs i dengeneralisering som ämnas göras av storbankernas styrning.
En insats för freden eller statsbudgeten? : Riksdagsdebatten kring försvarsbesluten 2000 och 2004
The purpose of this essay is to investigate what kind of motives where behind the long term decisions for the Swedish military defense in 2000 and 2004. This leads to the questions that the essay is meant to answer; 1. Were the motives behind the two decisions for the Swedish military defense of economic character or an adjustment of security and defense policy? 2. Was the parliament united in the two decisions and if they were not, why? 3.
Effektiv Planering enligt Lean Production : En fallstudie på Sandvik Mining and Construction
Due to a constantly increasing competitive pressure it is of great importance to constantly strive for improvements in order to gain competitive advantages. Lean Production is a concept that has been introduced with the aim to minimize waste and increase profitability. The purpose of this report is therefore to investigate how to perform effective planning according to the principles of Lean Production, in companys with customer exclusive products, through a case study at Sandvik Mining and Construction (SMC), and to investigate how SMC kan improve their planning of drifting rods at the production unit in Sandviken.The study started by creating a theoretical framework, to describe the subject planning and planning based on Lean Production. This frame work constituted the base for the case study which took place at Sandvik Mining and Construction, and also for the model and planning tool that has been introduced.The result of the study is partly a general model with factors that contribute to a more effective planning. These factors has beed identifed as SMED, which focuses on reducing set up times and in the end to facilitate the planning.
Redovisningens internationalisering : Konsekvenserna av en potentiell frikoppling mellan redovisning och beskattning
Since 1928 the Swedish accounting and taxation has been closely linked by law which today as the European Union works with its harmonisation of the European accounting systems brings up difficulties. The Union strives to integrate the countries different ways of accounting in order to make it easier to use and understand foreign information. The Swedish connection between accounting and taxation means that a harmonisation would change the whole system as its known today. The purpose with this study is to examine what the link between the two means and how a decoupling would affect Swedish accounting and auditing. We also want to examine how the Swedish taxation office, who currently uses the accounting as a ground for taxation, could guarantee the quality of the declaration without a proper underpinning. The study shows that a decoupling could lead to an increase in quality on swedish accounting and that the administration would become more difficult to handle. The risk of dividend of untaxed profits is not seen as a problem in this context.
Myndigheternas medier : En studie av svenska myndigheters nya medieanvändning
The purpose of this thesis was to study a selection of Swedish government agencies and their usage of new media to convey information. We thought that the relationship between government agencies and the media should be addressed. This because of the current transitional period between traditional and new media. We have studied five different Swedish government agencies; Swedish Armed Forces, Swedish Tax Agency, Swedish National Institute of Public Health, Trafikverket and Sida.We used a qualitive content analysis and analyzed their homepages on the basis of six different criteria. In addition to this we studied their presence on external social communities and how the government agencies comply with the requirements of their communicative efforts.The study shows that the government agencies? media usage varies.
Storbankernas ekonomistyrning : En jämförande studie av planerings- och uppföljningsarbetet idag och hur det förändrats över tiden
En jämförande studie av storbankernas ekonomistyrning på regional nivå där fokus i huvudsak har legat på planering och prognostisering. Undersökningen har genomförts som en kvalitativ studie med hjälp av bland annat intervjuer. Undersökningens slutsatser i huvuddrag:Budgetens betydelse har minskat. Användning av icke-finansiella mått har ökat.Kundernas behov står i centrum..
Att bemöta människor i kris : Sex socionomers berättelser
SammanfattningSyfte: Syftet med denna uppsats är att undersöka missnöjeshantering hos Nordea Bank. Uppsatsen undersöker hur Nordeas missnöjeshantering överensstämmer med en egen utformad modell för missnöjeshantering. Utfallet förväntas resultera i en reviderad modell för missnöjeshantering samt att utreda om Nordea Bank kan förbättra sin missnöjeshantering.Metod: Studien utgörs av kvalitativa intervjuer. Lokalkontor i Västerås och Sala har intervjuats, samt Nordeas kundombudsman, pressansvarig och privatmarknadschef . Utifrån litteraturundersökningen konstruerades en modell som bygger på de variabler som förväntas påverka missnöjeshanteringsprocessen.
Mångfaldsarbete i skolans organisation och undervisning
The purpose of this thesis is to clarify the concept of ?managing diversity? and to describe how it appears in the Swedish school, in the classroom as well as in the organisation. To support the study, interviews have been carried out with principals and teachers in three different Swedish schools.The thesis is divided into two sections; a literature study and an interview section where we describe the thoughts and knowledge of principals and teachers. From a diversity point of view, we discuss the relationship between documents, organisation and teaching.The study described in this thesis shows that managing diversity has not yet had its break-through in a Swedish school context. The official curriculum of the Swedish school system values diversity, although the directives are unclear as to how the managing of diversity is to be carried out in reality.
Electrolux och patenten. En studie av Electrolux patentstrategiska agerande 1950-1970.
Application Lifecycle Management (ALM) is a genre of computerized systems which allows system development corporations to efficiently and more easily manage, maintain and handle the applications lifecycle. These ALM systems have a wide variety of tools which can be integrated to enable and support collaborative work, while they act at the core of the organisation. Todays ALM systems support flexible system development methods throughout the entire development process. This paper focuses on a case-study of a Swedish business- and technology corporation and their use of two ALM systems with an aim to unravel the differences between these systems and their functionality to serve as a basis for decision making regarding their utilization of best practice with their ALM-Systems. Meanwhile we studied their approach to ALM systems to see if they were using them according to the initial idea of ALM systems.
En studie av en hälsointervention mot stress, ohälsa och sjukfrånvaro bland kundtjänstanställda
The aim of this study was to investigate a health intervention at a Swedish telecom company, with regards to behavioral, cognitive and somatic stress, experienced health, and absence due to illness. A further aim was to investigate the employees' perceptions regarding the health intervention. Questionnaires were collected from 139 employees at the customer service departments.Results indicated that the health activity bowling to some extent could predict lower behavioral stress. However, the most important predictors of stress and perceived health were lack of meaningfulness and quantitative demands. Lack of meaningfulness was also a predictor of absence due to illness.