In 2010, SAS received the "On time performance service" award by Flightstats. This award was an affirmation of long-term work, both in projects and as an ongoing process, which the company sought to systematically improve punctuality on its flights. The extent to which SAS followed the values and the underlying theories of the cornerstone model for total quality management was the main issue in this essay. Whether there are conditions for the company to get even further by working in other ways was also investigated. In addition, the importance of punctuality in relation to customer satisfaction was discussed.

The interest in harvesting wood fuel in conflict stands has grown in recent years as a consequence of the increased demand for biofuel. Conflict stands are young forests that have not been cleaned and have a large number of stems ha-1with a great height and diameter distribution. This means that traditional field measurements in conflict stands are difficult and very time consuming. Therefore, the forestry sector is in need of new, more efficient inventory methods. In this study, the Lidar data from Lantmäteriet?s (the Swedish mapping, cadastral and land registration authorities) new national height model was used in combination with plots from the Swedish national forest inventory from 2009 to create functions for; height, volume, diameter and number of stems.

This study investigates how productivity works when employees have remote work in their workplace. This study will also focus on challenges that cause productivity to decrease when remote work applies. The empirical data shows that individual productivity increases when employees work in a workplace that provides remote work. The data says that less distractions and high autonomy is a big factor to why employees feel that they work productively at home. Briefly it shows that a flexible workplace makes individual employees work productively and even motivates employees to work effectively because of increased concentration and undisturbed work environment.

Legionella can be prevented, the question is how. This report is a degree in construction engineering education at Chalmers University in Gothenburg. A comprehensive written publication for Legionella-safe plumbing installations is not available and therefore requested. The purpose of this report is to present preventative measures against Legionella bacteria growth in tap water and in other systems where Legionella bacteria are a potential problem. Technical solutions are presented including how different systems function and what their advantages and disadvantages are.

Sammanfattning: Syftet med examensarbetet var att få en fördjupad förståelse över hur barn tänker matematik med fokus på subtraktion. Arbetet koncentrerades kring vilken uppfattning eleverna har om subtraktion i relation till addition, vilka subtraktionsstrategier de har samt om dessa skiljer sig utifrån ett genusperspektiv. Syftet var också att ta reda på hur subtraktion presenteras under de första skolåren, med hjälp av lärarintervjuer och läroboksanalyser. Tillvägagångssättet var således kvalitativa intervjuer med elever och lärare samt analys av skolornas läromedel. Det jag kom fram till med arbetet var att elever ofta behärskar många strategier innan de börjar skolan men att de sedan utvecklas till att enbart använda en metod. Lärare har därför ett ansvar i klassrummet att pedagogiskt lägga upp ett arbetssätt som hjälper eleverna att etablera de strategier som de har och lära ut flera strategier.

The purpose of the thesis is to investigate whether a higher income make individuals more likely to exceed the speed limit. In addition to income the variables age, sex, perception of the speed of the average driver and offense history for the last three years are taken into account.The method used is based on a survey performed at the mandatory annual motor-vehicle inspection (Bilprovningen). 177 individuals were asked to participate, of these, 124 completed the survey which in turn left us with 117 usable observations.The analysis is based on two forms of regression, a linear regression and an ordered logit regression to confirm the results for the ordinal data.The final model indicates a result where income and age are statistically significant. Sex is considered insignificant for our data material and is excluded from the model. Age has a negative effect on the propensity to exceed the speed limit while income has a positive effect.

Vi använder oss av ett positionssystem när vi skriver tal vilket ofta är en oreflekterad kunskap, denna kunskap förväntas elever tillägna sig redan i årskurs 1-3. Vi har under vår verksamhetsförlagda utbildning sett att vissa elever har svårt att förstå detta system. Därför är syftet med denna litteraturöversikt att undersöka vad befintlig forskning säger om elevers möjligheter och begränsningar i lärandet av positionssystemet. Materialet samlades in genom systematisk litteratursökning i flera databaser. Litteraturen som sedan analyserades och kategoriserades bestod av tretton stycken forskningsartiklar, en avhandling och en proceeding.

This bachelor's thesis is a study of operative approach and attitude to espaliered fruit trees in home gardens. Through qualitative interviews the informants give their view of problems which might arise, and to some extent how the problems can be solved. In addition, which benefit can be obtained from growing these different types of trained trees and for whom they might be suitable. Thematic analyses were used to find themes and patterns for deeper understanding. The conclusion was that these kinds of trees would be beneficial to use to a greater extent than is done today you can use more species and varieties, fit more trees in a small garden, and enhance the trees esthetical appearance.

The purpose of this essay is to give the reader an insight in the subject of torture. This is done through both an historical perspective and by showing how torture methods are used today, even though torture is prohibited by law. Many refugees who come to Sweden today have survived torture, and the trauma can cause multiple illnesses related to the tragic memories. In addition to physical damage many also suffer from depression and post traumatic stress, due to the experiences of torture.Together with the Swedish Red Cross we designed a questionnaire which was sent to politicians and elected officials. In the questionnaire we asked questions concerning knowledge of injuries due to torture and what treatment options these people have in Sweden.

Until the beginning of the 1900:th century the paper making process was handicraft. The paper machines that have been developed since then are as impressing in size as fascinating when it comes to the technique. The process has always been improved to give a better paper for lower costs, with as short manufacture time as possible. Stratified forming has been a reality since 1830. From the beginning it was applied to board and paperboard.

Title: Det nya Ryssland - En inblick over Rysslands utrikespolitik under 2000-taletAuthor: Tim Balder and Jens KindhLinnaeus UniversityDepartment of Political ScienceAutumn term 2011The purpose of this thesis is to gain a better understanding of how the Russian foreign policy is, how it is conducted and how it may develop in the future. To do that, we are going to try to answer the following questions:What characterizes Russia's official foreign policy?What theories are there for the Russian foreign policy?How can the various theories explain the Russian foreign policy actions at the international level?Our theory is to try explaining how the Russian foreign policy is continuing its development during the 21st century through three theories known as the Western liberalism, Pragmatic nationalism and Fundamental nationalism. Furthermore, to explain Russia's foreign policy and their behaviour, we are going to use the two foreign policy doctrines from 2000 and 2008. In addition, books and articles will also be used to explain how Russia's foreign policy is conducted and developed..

Syftet var att undersöka vilka huvudräkningsstrategier några elever i skolår fem använde sig utav, om eleverna är konsekventa i val av metod, om läraren undervisat i huvudräkningsstrategier och om eleverna lättare löser uppgifter som är satta i ett sammanhang. För att ta reda på vilka huvudräkningsstrategier eleverna använde gjorde vi kvalitativa intervjuer med nio elever samt deras lärare. Undersökningsmaterialet bestod av sex additions- och subtraktionsuppgifter varav två var benämnda uppgifter. Resultatet visade en positiv bild där majoriteten av eleverna inte uppvisade några större svårigheter vid lösning av uppgifterna. Eleverna var i stort sett konsekventa i val av lösningsmetod vilket i vissa fall kunde ställa till problem med glömda minnessiffror samt hopblandning av räknesätten.

The purpose of this thesis is to study the context that affects crisis communication through an organizational perspective. It also tries to identify factors of success and difficulties when it comes to coordinating information between governmental organizations during a crisis. Carried out as a case study of the Swedish governmental network Krissamverkan Kronoberg, the method used are source analysis and qualitative interviews with members from different organizations in the network. The results have been analyzed through Organization theory, Network theory and theory in Crisis Communication. The context that effects governmental organizations ability to cooperate during a society crisis is characterized by knowledge, understanding, utility and willingness. In addition to this a successful coordination of information should be based on resources, competence and continuity. The main problems when it comes to cooperating and coordinating during a crisis situation lies in what we would like to call organizational egoism, existential uncertainty and defensive behavior. .

It today's global world we live in the media have started to examine businesses more and more. In addition consumers are expecting more from products, because they are well informed. This means that companies need to market themselves effectively, to convince and get across their message to their customers. Marketing is an extensive process in which different factors must be taken into account. A company must know what the coustomer needs in order to get through to them.

This essay aims to report on the process of our documentation of art objects in the care of Smålands nation in Uppsala as a part of our education in museology and cultural heritage studies. The nation has a long history and our documentation shows many valuable objects reflecting this. The care of these objects is substandard and in great need of change. Our work process has involved photography and research about each object, the information has then been registered in our catalogue. The documentation has, besides the catalogue, generated a plan for future management and storage of the collection.