Undersökningens forskningshypotes var att arbetslösa (och därmed låginkomsttagande) kvinnor är mest utsatta för stress som sjukskriv-ningsorsak. Hypotesen har testats på 20953 personer, varav 63 % var kvinnor och 37 % var män. Samtliga undersökningsdeltagare var bo-ende i Skåne län. Gruppen representerar alla som varit sjukskrivna i minst 60 dygn vid mättillfället. Denna undersökning visar klart att det är anställda kvinnor i åldern 30-49 år, med en sjukpenninggrundande inkomst på över 201000 kronor per år, som är mest utsatta för stress.

Prokrastinering innebär att individen trots medvetenhet om negativa konsekvenser skjuter upp en handling. Den bidrar till stress, färre hälsofrämjade beteenden och sämre prestation. Demografiska faktorer och pågående utbildning påverkar sannolikheten för prokrastinering. Relationen mellan stress och prokrastinering behöver utforskas, speciellt hur interventioner riktade mot stress påverkar fenomenet. En longitudinell interventionsstudie med upprepad mätning undersökte effekten av ett KBT-baserat stresshanteringsprogram (KBSP) på prokrastinering och interaktionseffekter med stress.

Stress i sjuksköterskors arbete är ett ökande fenomen. Yrket har under åren genomgått förändringar som medfört ökad stress för sjuksköterskor. Stress kan leda till utbrändhet och hälsoproblem samt ge konsekvenser för patienter. Syftet med litteraturstudien var att beskriva sjuksköterskors upplevelser av arbetsrelaterad stress. Femton vetenskapliga artiklar motsvarande syftet analyserades med kvalitativ innehållsanalys.

There is an increase of financial integration, which can be seen in recent mergers of banks, financial institutions etc. in the European Union especially in the Nordic countries. However there are some weaknesses in providing consumers cross border services in the sector of banking, such as cross border bank account transfer of payments. The existing transaction costs do not encourage cross border services. Nevertheless a customer of a global or European bank can anticipate to be treated the same way in all of its branch offices inside the EU countries.

Background: Stress is a contributing factor to the increase in mental illness among teenagers. The school nurses are obliged to work promotive to prevent ill health in teenagers. The psychosocial part takes more of school nurses? time while other school health duties increases.Purpose: To highlight the school nurses? experience of teenagers stress and the work to help them deal with it.Method: A qualitative study with semi-structured questions. A strategic sample was used and eight nurses participated.

The aim of this study is to through six interviews, with six experienced, social workers?, in three cities, understand how the child?s position in the Swedish child protective services? enquiries has change, and the factors behind it. The aim is also to compare if the social workers? view of the child?s position in the enquire has change accordingly to Socialstyrelsens intentions of BBIC. The theoretical approaches that was used is the new institutionalism, the Shier?s pathways to participation and the term discretion.

ProblemThe manufacturing industry is a mature industry where the profit margins are small and the competition is hard. This makes it hard for both manufacturers and resellers to gain market shares and reach reasonable profit margins only by selling products. Therefore Swecon who is reseller for Volvo Construction Equipment tries to find alternative methods and ways to increase their profit. An alternative source of income could be to develop the range of services that are connected to the ground products.PurposeThe purpose of the thesis is to examine how Swecon in southern Sweden can improve their offers of existing services connected to the ground product and investigate the demand of new such services.MethodThis study is based on a qualitative study of five of Swecons local offices and five of Swecons customers. The empirical framework is mostly based on personal interviews but in some cases information was retrieved by using phone interviews.

The Smart Grids development is driven by forces concerning safe electrictransmission done in an energy efficient way. Vattenfall Eldistribution AB has a visionto transform their electricity network into Smart Grids. To invest in Smart Grids theyhave a need to show their customers what advantages they will get from thedevelopment. This led to the formulation of this dissertation project where the aim isto identify products and services related to Smart Grids that will increase thecustomer satisfaction for Vattenfall Eldistributions private customers.The project started with a mapping of existing products and services on the Swedishelectricity market. From the mapping several development possibilities for VattenfallEldistribution were identified.

Although Sweden is considered to be one of the world?s most equal countries, studies show that social work to a large extent is characterised of stereotype conceptions about men and women. This implies that clients with addiction problems are treated by there gender belongings and not from there individual needs. The purpose of this qualitative study was to examine how aware the social services are regarding gender perspectives and equal opportunities among male and female addicts. The social workers that were interviewed had different opinions about what extent the gender perspective had in the treatment of the clients.

The aim of this study was to understand how social workers deal with honour-related violence, with special focus on the processing from sheltered housing. Our qualitative interviews with social workers that work with this kind of problems show that there are both obstacles and opportunities in the processing from sheltered housing. On the negative side are the loneliness, the shame and the guilt that the girls may experience when they need to leave their families. The social services can both be an obstacles and an opportunity. When the girls need to create a new life in a new city they have a lot of opportunities and in the same time it is hard to get to know new friends when you don´t know the city or have much money.

Intensivvårdssjuksköterskans (IVA-sjuksköterskan) arbete på en intensivvårdsavdelning (IVA) består definitionsmässigt av bedömning, monitorering, behandling och vård av patienter med potentiell, reversibel svikt i ett eller flera organsystem. Arbetet innebär snabba beslut och varierande arbetsbelastning som i sin tur kan leda till stress. Syftet var att belysa orsaker till stress hos IVA-sjuksköterskan samt hur IVA-sjuksköterskan upplever stress i sitt arbete på IVA. Litteraturstudie har använts som metod för att besvara syftet. Litteratursökningen resulterade i sexton artiklar, vilka har granskats avseende vetenskaplighet och relevans för studiens syfte.

The purpose of this essay has been to answer the question of whether or not administrators of economic support perceive that their professional status is ranked lower than that of their coworkers in other fields of the social services. We set out to study whether or not their comparative status differed depending on their use of standardized assessment instruments and if their experience with regards to professional status differed depending on the size of the municipality they worked in. We also wanted to determine in what way (if any) the comparative status manifests itself and what factors influences it.We?ve utilized method triangulation in order to answer the questions posed in our purpose. The quantitative study was conducted using a questionnaire and the qualitative with three interviews.

The purpose of our report was to analyze the effects of youth drug abuse on the families concerned. Youth drug abuse made us wonder about the effects on the family as a whole, of those involved with drug abuse. To answer this question, we decided to employ an empiric study in the form of interviews with four teenagers, five parents and four drug counselors. Because our intent was to understand rather than try to measure the problems involved, we decided on a qualitative method. Our method built upon semi-structured interviews using open questions, where the interviewees were free to express their own thoughts and opinions.

Denna uppsats beskriver fenomenet shared services, varför företag satsar på shared service centers (SSC) och hur de går tillväga när de designar dem. Studien har genomförts med hjälp av en litteraturöversikt och en fallstudie av TeliaSoneras nu pågående implementering av ett shared service center, FSS. Fallstudien består av fyra intervjuer och en genomgång av TeliaSoneras egna informationsmaterial och medarbetarenkäter. Litteraturöversikten visar att shared services utlovar väsentliga förbättringar av ekonomifunktionen och besparingar, att det finns en stor tilltro till dessa löften men att det saknas underbyggda bevis för hur stora besparingarna egentligen är. Designen på TeliaSonera FSS visar sig följa litteraturen relativt noga, förutom vad gäller placering.

The purpose of this Masters thesis is to study students perception of the services that the library staff provides and the library staffs opinion of the students perceptions. With the concept service we mean the treatment, the attitudes and the qualities that exist between the library staff and their users. Our purpose is also to examine how the users experienced services quality. Our survey was conducted at an academic library with questionnaires to both students and library staff. We analysed the result of the survey by using three theories by Lundmark, Keen and Grönroos and Monthelie.