Abstract Author: Annika Sjögren ArvidsonTitle: The reflective leadership role in social service organizations Supervisor: Anders GiertzAssessor: Jan Petersson  I have studied the leadership role of unit managers in social service organizations and their relationship to the concept of reflective approach. I started from a curiosity about how and if unit managers within social services use the concept reflective approach in their leadership role, and how their organizations look upon this and what the consequences are. If in the long term, this affects the individual receiving assistance. All the interviewed persons come from different places, services and organizations. The study is qualitative, with a number of interviews conducted with unit managers.

Today, youth crime is a topic that recurs daily in the news and politics; the subject arouses motions both within the professional community and among private individuals. The purpose of this study was to shed light on how social workers reason and work with young people aged 15 and above who are in criminal environments. We also shed light on how motivation can contribute to young people accepting the voluntary interventions that social workers have available. The study helps draw attention to the potential challenges that social services face when motivational work is insufficient, and the concern is not sufficiently high to warrant the use of coercive interventions. Our empirical material was collected using semi-structured interviews with social workers who have a degree of Bachelor's degree in Social Work, whose work is to carry out investigations of young people who, due to their own behavior, may be in need of support or protection from social services.

In November 2006 and July 2007, changes were made to the Social Services Law and the Criminal Injuries Law, defining children who have witnessed domestic violence as crime victims. The objective of our study is to examine if these changes have affected how social workers responsible for child protection inquiries interact with children who have witnessed domestic violence, and to what extent these children?s need of support are taken into account. Qualitative interviews have been carried out with five social workers, with the aim to evaluate how they meet and become aware of these children. Our problem-formulation is based upon the question how social services implement the recent changes to the law.

The purpose of this thesis is to achieve an increased understanding of factors and considerations of importance to larger companies? purchases of tax consultancy services. Based on a qualitative case study, the thesis more specifically analyzes purchasing companies? perception of quality in tax consultancy services, how the companies organize their purchases of such services and the relationship between purchasing companies and tax consultants. The study suggests that tax consultancy services constitute a heterogeneous group of services which are normally purchased by people in charge of either accounting or tax matters in the purchasing company.

The purpose of this study was to examine social worker?s own experiences of dealing with gender perspectives in child welfare cases. With a constructionist perspective, this study is based on a qualitative approach with semi-structured interviews. Six social workers were asked to reflect on their work and their methodology, and how it relates to gender perspectives when assessing children and adolescents in child welfare services.The result shows that there is a lack of control and review that children are given a gender neutral treatment. It also shows that there was no explicit protocol for how to take a gender perspective into account when assessing children and adolescents needs of welfare services.

A company library can only exist if it contributes to a positive result for the company. As endusers are beginning to perform searches on the Internet and have access to databases and electronic documents via their desktops it becomes important for company librarians to thoroughly think through what services should be offered to the users so that the library still contributes to the company s profit. The aim of this dissertation was to try to define the services that the company library offers its users having in mind the changes that have taken place concerning the availability of information. I also wanted to explore whether the librarians had the necessary competence to perform the services offered. Six information specialists were interviewed to give their view on the services their libraries offered.

En stor del av dagens sjukskrivningar beror på psykisk ohälsa och fysisk inaktivitet och har blivit ett folkhälsoproblem. Stress beror av relationen mellan individ och miljö, där individens självuppfattning och verklighetsupplevelse är av betydelse för upprätthållandet av välbefinnande. Stress uppkommer av flera olika orsaker, stressorer, vilka skiljer sig människor emellan. Fysisk aktivitet har visat sig ha en positiv inverkan både i att förebygga och behandla stress och företagssköterskan kan genom hälsorådgivning ha en betydande roll för yrkesverksammas fysiska aktivitetsutövande. Syftet med studien var att beskriva den fysiska aktivitetens betydelse för den upplevda stressnivån bland anställda inom ett kommunalt energi- och vattenbolag.

I dagens samhälle möts barn av enorma krav från olika håll, skolan är en stor del i barnens liv, och vi har i denna uppsats fokuserat på hur barn upplever stress och vad som orsakar deras stress. För att ta reda på detta har vi använt oss av den kvalitativa metoden i form av intervjuer med barn och en pedagog. Problemformuleringarna vi har använt oss av består av dessa frågor: är barnen medvetna om sin egen stress? Hur känns det i kroppen då de är stressade? Och vet de varför de är stressade? Resultatet av vår undersökning visar att vår barngrupps medvetenhet om stress inte är särskilt stor. Barnens svar kretsar runt tid och vuxnas stress, av 11 intervjuade barn var det endast tre som kopplade stressen till sig själv och beskrev sin egen stress..

The purpose of this study was to examine how school counselors in a specific municipalityviewed their work situation, if they experienced stress and how they would handle that stress.Five school counselors out of eight in the specific municipality participated in qualitativeinterviews where they could describe their feelings and thoughts. Their experiences wasexamined and analyzed with the theories of coping and empowerment. The results showedthat there were unhealthy levels of stress in the profession amongst the five counselors. It alsoshowed that the uttermost reason for the experienced unhealthy stress was the feeling of notbeing able to give as much time and help to the pupils as they want and need. The reason forthis was that an increasing number of pupils were, and are, experiencing unhappiness and arein need of seeing the school counselor.

Stress är ett aktuellt ämne i dagens samhälle. Tidigare forskning har påvisat en koppling mellan stress, personlighet och kön. Syftet med denna studie var att undersöka om det fanns något samband mellan upplevd stress och karaktärsdraget neuroticism, med hänsyn till kön bland studenter. PSS och SGC-1 formulären delades ut till 109 studenter, varav 62 män och 47 kvinnor. Resultatet av studien visade att det fanns ett positivt samband mellan upplevd stress och neuroticism, när det kontrollerades för kön.

Att drabbas av yrsel är ett komplext symptom med varierande bakgrundsorsaker. Yrsel utan fysiskt definierbar anledning, tex. Störning på balansorganen, är ofta förknippad med stress och psykisk ohälsa. Föreliggande studie genomfördes i form av sex intervjuer med syftet att undersöka hur det är att leva med yrsel och hur denna är relaterad till stress och psykisk ohälsa. Resultaten indikerade en koppling mellan yrsel, stress och symptom på utmattningssyndrom.

Syftet med denna kvantitativa studie var att undersöka om kvinnliga studenter hade sämre självkänsla och rapporterade mer stress och psykisk ohälsa än manliga studenter, samt att jämföra skillnader i självkänsla, stress och psykisk ohälsa vid två olika institutioner. Undersökningen avsåg också pröva om självkänsla och stress predicerar psykisk ohälsa. En enkätstudie genomfördes på 79 studenter från Institutionen för psykologi vid Lunds Universitet och ekosystemteknik på Lunds Tekniska högskola. Med hjälp av skalorna RSES som mäter självkänsla, USSQ som mäter stress, samt GHQ12 vilken mäter psykisk ohälsa, konstruerades en enkät.Resultaten visade att de kvinnliga studenterna upplevde mer stress än de manliga, men rapporterade inte sämre självkänsla eller högre psykisk ohälsa. Det fanns inte några skillnader mellan studenterna vid de båda institutionerna i fråga om rapporterad självkänsla, stress och psykisk ohälsa, och inte heller någon interaktionseffekt mellan kön och institution vad gäller dessa variabler.

This paper concerns the question of how one can frame a political message. I investigate how a political frame is bound both to the line of argumentation connected with a certain discourse and to the audience closely related to that discourse.I have chosen to study a single case where the policy process was characterized by a framing contest. The case shows how negotiating the new Services Directive is affected by framing efforts made by the parties negotiating.My conclusions are that the question of a Services Directive lent itself to a definition in terms of "either/or"-arguments. Thus the Directive could be considered either a threat or a possibility. It was the very nature of the matter - the development of the internal market on services - that made possible a debate along the lines of a "left/right"-struggle and where a frame that drew from the European Social Model offered the better explanation thereby succeding in defining the new Directive as a threat.

Child health care in Sweden is today automatically informed of newborns in the district and itis therefore natural for the maternal and child health nurses to contact and invite the new family to the child welfare clinic. So far the social services in the studied county have not reported new adoptive families to the child welfare clinics; instead the families have to contact the clinic themselves. The aim of this study was to investigate how social services inform the child welfare clinics of new adoptive families. The aim was also to investigate how and when the maternal and child health nurse thinks that contact should be established and what information/knowledge she feels a need of in contact with new adoptive families. The study has a qualitative design and interviews have been conducted with social workers, a representative of an adoption agency and maternal and child health nurses working in child welfare clinics.

There is a lack of published material regarding designing graphical user interfaces of so called integrated video uploading services. The term integrated video uploading services refers to homepages that do not have video uploading as its primary purpose but which still offers that service to its visitors. The aim of this thesis was to improve the amount of published material about designing graphical user interfaces for integrated video uploading services. This was done by performing a literature study to find general design guidelines which can be applied to design of integrated video uploading services. Thereafter the functionality and design of dedicated video uploading services was analyzed.