Internet - and the website - has developed into an essential key for the relationship between enterprises and its customers. Today, a website might be the first or only impression a customer gets of a company. With this in mind we have focused our study on customer evaluations on websites. Social presence and its impact on people have so far mostly been given attention in the research of behavior in physical environments. However, in the electronic marketplace this has so far been overlooked, which is why our aim is to study how the presence of visitors impacts other visitors on the same website.

Abstract.

Syftet med min studie har varit att undersöka kärlekens spelregler och värderingar utifrån Judith Butlers tankar kring imiterandet av kön. Jag har valt att studera den kvinnliga och manliga diskursens verkan under kärleksspelets tidigaste fas. Materialet består utav fem skilda intervjuer utförda på två kvinnor och tre män, samtliga mellan 20 och 26 år gamla. I analysen har två tydligt uppdelade könsroller kunnat uttydas och en patriarkal makthierarki har uppenbarats. Jag började mitt arbete med större förhoppningar än vad resultatet kom att påvisa angående eventuella förändringar i genussystemet.

The purpose of our study is to examine whether stress among social workers is present, and ifso, what strategies they and their supervisors use to manage work-related stress. The study isbased on a qualitative method. The data consist of interviews, with six social workers andthree supervisors. The study?s theoretical framework is based on KASAM, SOC-sense ofcoherence by Antonovsky, demand- control- support model by Karasek & Theorell, stresstheory by Hans Selye and coping strategies by Lazarus.

Kolonisationen har format ma?nga la?nder, men i vilken utstra?ckning? Detta a?r ett aktuellt a?mne eftersom kolonialism fortfarande finns idag. I den ha?r uppsatsen underso?ks da?rfo?r kolonisationens pa?verkan pa? ekonomisk utveckling. Med hja?lp av tva?rsnittsdata och OLS-regressioner visar resultatet att brittiska kolonier i va?rlden, relativt franska kolonier, i genomsnitt haft ho?gre BNP per capita a?r 2000 och att detta tycks bero pa? skillnader i humankapital, demokrati och institutioner.

Kolonisationen har format ma?nga la?nder, men i vilken utstra?ckning? Detta a?r ett aktuellt a?mne eftersom kolonialism fortfarande finns idag. I den ha?r uppsatsen underso?ks da?rfo?r kolonisationens pa?verkan pa? ekonomisk utveckling. Med hja?lp av tva?rsnittsdata och OLS-regressioner visar resultatet att brittiska kolonier i va?rlden, relativt franska kolonier, i genomsnitt haft ho?gre BNP per capita a?r 2000 och att detta tycks bero pa? skillnader i humankapital, demokrati och institutioner.

Kolonisationen har format ma?nga la?nder, men i vilken utstra?ckning? Detta a?r ett aktuellt a?mne eftersom kolonialism fortfarande finns idag. I den ha?r uppsatsen underso?ks da?rfo?r kolonisationens pa?verkan pa? ekonomisk utveckling. Med hja?lp av tva?rsnittsdata och OLS-regressioner visar resultatet att brittiska kolonier i va?rlden, relativt franska kolonier, i genomsnitt haft ho?gre BNP per capita a?r 2000 och att detta tycks bero pa? skillnader i humankapital, demokrati och institutioner.

The main purpose of this study is to examine and gain increased knowledge concerning the legal security of children taken into protective care. The purpose is also to enable contemporary social workers to reflect around phenomena in today´s social work, among other things how investigations are carried out surrounding children taken into protective care thought this historical study. To find out how social workers dealt with caretakings I have chosen to examine the personel files that the social workers compiled for each child and also interview a man who worked as a social worker at the time of the investigation. The paper is divided into two part studies were the first one studies legal security through Mattsson´s (2002) further development of KjÆnstad?s way to analyse legal security, namely through investigating the clarity of the law, procedural rules and the comtetenay of the social workers.

Occasionally the views of medicine and social sciences can collide. Doctors typically relate to a explanatory biological model, and social workers and psychologists seek social and historical reasons for neuropsychological diagnoses.A diagnosis is an obligation for medical doctors as well as other professionals within Child and Adolescent Psychiatry, and a neuropsychological diagnosis is a prerequisite for treatment and more often than not for other forms of support from society.The aim of this study is to examine the function of a neuropsychological diagnosis with regards to the individual patient, Child and Adolescent Psychiatry and society. A second aim was to examine how psychologists and social workers trained in the social sciences view neuropsychological diagnoses.Qualitative interview research methods have been used. Most of the interviews were recorded and transcribed in their entirety. The data has been organised into appropriate categories and the most relevant quotes have been selected.

Corporate Social Responsibility has been defined as the responsibility towards stakeholders and the society in whole and the expression was founded in the 1950´s. Reporting in corporate social responsibility has been termed corporate social disclosure and has been divided into three areas: environment, ethics and human resources. The aim of this study is to explain variations in corporate social disclosure and the different media used by corporations to communicate these disclosures. A survey was conducted, which included all Swedish corporations listed on the Stockholm Stock Exchange, and all public-owned corporations. The results show that corporate characteristics such as size, industry and profitability can explain some of the variation in social disclosures and also have an effect on the extent and variation of the media used.

This study examines the link between the individual and social network, what social forces and social mechanisms involved in the interaction between individuals and groups and how we can explain and consider this relationship with the aim of understanding this connection. Through qualitative interviews, based on interviews of six active members in the organization Young KRIS (Young Criminal?s Return in the Society) examines the active social processes that the young members undergo, and motivates those who have been outside the expected conformed and regular society, to be included in the regular community and how this can be explained. The study shows that the organization through high availability, openness, knowledge of the needs of young people, good treatment, range of meaningful activities, has created a great venue for the young to develop and thus regain their place in the society..

Syftet är att få insikt i vad som motiverar företag till att använda Social CRM, och hur de arbetar med detta för att kommunicera med sina kunder med hjälp av sociala nätverk. En kvalitativ ansats har använts där tre företag inom olika branscher har blivit intervjuade; Röda Korset, Komplett ASA och Ving Sverige AB. Intervjuer har genomförts med två olika personer på varje företag. Studien visar att företag som är verksamma i Sverige har börjat anamma de möjligheter som arbetet med Social CRM i sociala medier innebär. De möjligheter företagen tar upp är att de kan nå en större målgrupp på ett mer kostnadseffektivt sätt, underlätta dialoger och skapa en informell och personlig kontakt vilket kan leda till ökad varumärkeslojalitet och värdefulla konkurrensfördelar.

Tes: Homogenisering är en uteslutningsmekanism som försvårar invandrarnas möjligheter att nå chefspositionerna i arbetslivet.Syfte: Vårt syfte med denna uppsats är att öka förståelsen kring och skapa en medvetenhet om homogenisering som fenomen. Vi anser att man genom att skapa en medvetenhet och väcka tankar kring homogenisering som process ökar chanserna att motverka homogenisering.Metod: Vi valde att arbeta med Malmö kommun då de som organisation har ett befolkningsansvar som innehåller ett krav att påverka befolkningen i mångkulturell riktning genom olika insatser i exempelvis skola och föreningsliv, på arbetsmarknaden i sin egen organisation och i sin egen service till medarbetarna. I val av informanter utgick vi från att homogenisering på chefsnivåer bäst kunde undersökas genom personliga intervjuer med chefer i de kommunala verksamheterna. Detta för att ta reda på hur chefer ser på mångfald, rekrytering, samt ta del av deras tankar och funderingar kring varför ledningsstrukturen ser ut som den gör och vad man eventuellt kan göra för att ändra på den.Slutsatser: Vi kunde konstatera att homogenisering är ett faktum på chefsnivåer hos de undersökta verksamheterna, detta trots omfattande mångfaldsinsatser inom kommunen. I vår undersökning kunde vi hitta visa möjligheter för att åtgärda homogenisering.

The aim of the study is to describe social workers discretion when it comes to the relation between children placed away from home and their biological parents.The study describes how the social worker designs the contacts with the biological parents, for instance the extension for the actual meeting. The results are based on six interviews conducted with social workers who work with foster children. They have responded to questions related to the contact between children and their biological parent. The questions are based on eight vignettes. The contents of the vignettes show different conditions that affect the contact, for example age and foster care attitudes The results of the study have been compared to other previous research in discretion of the social worker and contacts between children and their biological parents.In summary the study shows that there is  high degree of independence for the social workers designing their work and that their level of discretion.

The purpose of this study is to discuss the use of social media by the Swedish Police for democratic purposes. The idea of citizen empowerment is closely related to the development of new communication technologies such as social media. Yet many studies indicate that governmental institutions rarely make use of the assumed potentials of social media.In this study, the democratic potential of social media is derived from Habermas normative concept of deliberative participation. Operational definitions emphasize discursive equality, interactive reciprocity and external impact. The analytical framework is combined with qualitative text analysis to highlight the conditions of interaction between representatives of the Police and citizens.In conclusion: the democratic potential of social media, from a Habermasian point of view, is to a significant extent neglected at the expense of its strategic advantages.