The improvement programme Six Sigma has often been surrounded by an air of success since it was introduced in the 1980s. Yet there are cases in which introduction of the Six Sigma improvement programme show far from successful results, even complete implementation failures with no traces of the Six Sigma methodology or any improvements after completion of the introduction. These failures can cause severe damage to organizations through direct monetary loss caused by a negative result of the investment. Indirectly the failure can cause confusion in the organization and loss of employee motivation. The conclusions have been derived based on a qualitative case study at a Swedish telecommunications company.

Syfte: Syftet med denna studie är att undersöka om, och i så fall hur, svenska ledare anpassar sitt ledarskap i mötet med andra kulturer. Tyngdpunkten ligger på att undersöka ledares reflektioner omkring kultur och ledarskap samt ta reda på hur interkulturella erfarenheter påverkar arbetsrollen och ledaren som person.Metod: Uppsatsen arbetar med en kvalitativ undersökningsmetod, tre intervjuer ligger till grund för det empiriska materialet. Litteratur och artiklar inom områdena ledarskap, kultur och kommunikation har studerats för att samla information till den teoretiska referensramen.Resultat och slutsats: Vi har kommit fram till att man som ledare verksam över nationsgränser blir tvungen att anpassa sig i mötet med andra kulturer. Ett situationsanpassat ledarskap är därmed nödvändigt. Interaktionen skiljer sig från kultur till kultur, därför bör man känna till de skillnader som råder.

Purpose: The purpose of this study is to examine different organizations' views on their communicative crisis work. The study will analyze organizations' crisis prevention efforts, its views on the crisis of accountability in relation to stakeholders and to work for a crisis to be elucidated. In order to delineate the study focuses the investigation on various train organizations. Then the concept of crisis is something that circulated widely in the train sector in recent years.Theory: This examination has chosen to use the theory Situational Crisis Communication Theory. It is an empirically tested theory of a collection of different strategies.

The purpose of this master thesis is to investigate the understanding of children's librari-ans regarding children's needs and preconditions in a library context and based on devel-opmental psychology and information seeking theories. The children's perspective is said to be the guiding star in the children's library and the thesis also aims to study the chil-dren's perspective as defined by children's librarians.The master thesis is a qualitative study based on interviews with children's librarians working at major public libraries. Observations of the children's libraries in the study have to some extent been performed.The study reveals that children's librarians are fairly knowledgeable about children but do not to a full extent use that knowledge into adapting the library to children and their needs. The children are not contributing to the adaptation of the library to any extent as there are few routines for that matter. In society in general children are on a regular basis represented by adults and their perspective on children and children's needs, which may differ from the perspective children have on their own lives, and the same is applicable for the children's library.

In our paper we chose to study care management in the old age care. According to the law for the social services the needs of elderly should govern the assistance they are granted. But research has shown that municipal guidelines govern the assistance and that the elderly have to adjust their needs to them. Thus there is a discrepancy between law and practice. The aim of this study was to understand how care managers relate to municipal guidelines, laws and the requests of elderly when the application for assistance is established.

Processing information in complex everyday life recruites different abilities than limited storage capacity. Working memory, the central executive and inhibition are constructs that have been used to describe this ability of adaptation. This paper investigates the connection between working memory capacity and performances in tasks closely associated to real life situations, i. e. verbal fluency tasks.

The aim of this Master?s thesis is to examine in what way the introducing of library plans in three municipalities have affected the work in library organizations. We base our study on a new institutionalist perspective, which focuses on changes in organizations from a social and interpretative perspective. By using this theoretical framework, it is possible to study how interpersonal relations affect the development in library organizations. Through qualitative interviews with ten librarians, we investigate how the establishing of library plans has influenced, and been influenced by, the library field and by the environment, i.e.

Managers operating within the dynamic society of today are said to rely on intuition when effective and quick decisions are to be made. This skill or phenomenon has aroused an interest within the academic world of management whom has explored intuition, its relation to decision making and its influencing factors, especially in the private sector. Intuitive decision making is however not isolated solely to this sector but also involved in decision making associated to the public sector. Therefore, the aim of the thesis is to investigate whether managers at the hospital Akademiska in Uppsala involve intuition in decision making and to what extent the factors time, amount of information, individual experience and decision complexity influence the intuition.The theoretical framework includes academic research regarding how intuition and rationality affect decisions, the concept of intuition and factors influencing the intuitiveness of decision making. Furthermore the theoretical discussion explores intuition connected to leadership, negative aspects of intuitive decisions and a comparison between different factors that separates public and private sector in terms of decision making.

Man's life has changed in many ways since technology made it?s entry for public at large. In response to this change the science of human-machine interaction was invented. It has in turn evolved into human-computer interaction. With this science the focus is on the customization of the system for the actual person who will use it.The thesis has been implemented in a telecom company's development department.

The purpose of this essay was to reflect on previous made research, on examining how youth?s identity is formed by living in an area that society looks at negatively. The theoretical benchmarks that have been used in order to provide a better understanding are: identity, exclusion, ethnicity and adaption. The study is a qualitative study, since there is an aspiration in increasing the knowledge and understanding, of the conception that these individuals experience, as deviants in the society. This is a literature-based study, focusing mainly on written analysis, which consists of reports, theses and case studies.

Att självkontroll har en påverkan på mänskligt beteende har diskuterats under många år men vad menas egentligen med begreppet självkontroll? I sin undersökning av begreppet använder sig studien av jämförelse mellan två teorier som båda tar upp begreppet självkontroll vid sin definition av brott. Dessa är Michael Gottfredson och Travis Hirschis, självkontrollsteori och Per-Olof Wikströms, situationella handlingsteori. Syftet med studien är att utveckla vad begreppet självkontroll innefattar i allmänhet samt behandla begreppets roll och utveckling inom två teorier som båda har sitt ursprung inom kriminologin. Begreppet självkontroll har en mycket bred och omfattande definition inom kriminologins ramar därför fokuserar denna studie endast på två specifika kriminologiska teoriers användning av begreppet.

The group of elderly people in Sweden will increase significantly in the future and science point out that the future elderly people will not accept today?s standards and offers of assistance in today?s public elderly care. Therefore public elderly care stands before a significant challenge in terms of development that has to be sustainable. New research also points out that middle managers can be a great strategic resource, and a founder of success, in the challenge of sustainable development. The aim of the report was to increase the knowledge about what middle managers in public elderly care think sustainable development has to embrace, when it comes to quality and personnel administration, in order to meet the needs of the future elderly people.

In this paper we have theoretically built a house designed for people with impaired mobility. Theessay begins with an introduction in which the purpose of the work, the methodology and thedepth-research part is presented. Then the layout that explains how we intend to adapt the housefor the demands detailed in the depth-research part is presented. In the same chapter variousstructural components, such as different floors and walls, are specified.In the selection of materials we have taken into account the criteria of our specialization andadaptation to the aesthetic aspects, where we evaluate materials based upon our wishes regardingtechnique and form. There are also other aspects that are important in the selection of materials,including that these are adapted to technical traits of the construction elements and installations.In a later chapter the technical installations such as ventilation systems, heating systems,electricity and sanitation are presented, where both technical and financial aspects are describedin detail.

Larmrapporterna om barns övervikt blir allt fler, det har blivit ett stort hälsoproblem i såväl Sverige som i resten av västvärlden. Ett sätt att få barn, både överviktiga och icke överviktiga, att bli mer aktiva är att engagera dem på lektionerna i idrott och hälsa i skolan. Syftet med denna studie var att ta reda på om det sker något förebyggande arbete för de eleverna med övervikt, på idrottslektionerna. Data samlades in genom att skicka ut enkäter till rektorer, på grundskolor i Skåne, med uppmaning att de skulle vidarebefordra enkäten till idrottslärarna i år 3 och år 5. Sammanlagt deltog 57 idrottslärare i studien.

Syftet med detta arbete var att undersöka vilka omvårdnadsåtgärder och vilken form av undervisning som sjuksköterskor kan använda sig av för att bevara eller förbättra livskvaliteten hos patienter med hjärtsvikt. Arbetet genomfördes som en systematisk litteratur studie och analyserades med hjälp av kvalitetsgranskning av litteraturen. Vid artiklarnas kvalitetsgranskning framkom omvårdnadsåtgärder för patienter med hjärtsvikt, som sedan evidensgraderades. Av resultatet framgick att sjuksköterskans omvårdnadsåtgärder hos patienter med hjärtsvikt som befanns vila på starkt vetenskapligt underlag var att undervisa patienter med hjärtsvikt, att uppmana till fysisk aktivitet och att främja socialt stöd. Resultatet i föreliggande studie visade att träning gav effekt och att fysisk aktivitet var av betydelse när det gällde att bibehålla och förbättra den hälsorelaterade livskvaliteten.