The purpose of this Master?s thesis is to examine what role the new city library in Halmstad has for its users. The questions posed in this study are: What do the users actually do at the library? What roles are the most significant according to the users? Have the politicians succeeded in their intention of realizing a modern library according to the users? The theoretical starting point is Andersson?s and Skot-Hansen?s theory of four different roles of public libraries. In order to extend the model we added a fifth function; the one of aesthetical experience.

This study is essentially based on my own questions concerning contemporary playgrounds. Why are they so unimaginative? What do the children say about them? Is it possible to create playgrounds less constructed, and with more natural elements? This report starts with references to literature studies, personal references and my personal view, and ends with a suggestion for a physical solution for an actual day care centre. The aim is to learn more about how the natural environment affects children, the importance of playing, and try to use this knowledge in a design of a day care centre. My main theme can be summarized in the following question: Why is natural elements in playgrounds considered to be healthy for children? I wanted to create a playground with natural characteristics which I myself would have appreciated as a child.

Syftet med denna uppsats är att undersöka hur inkubatorn Uppsala Innovation Centre (UIC) arbetar med nystartade företag. För att uppnå detta har företagens etableringsprocesser och de hinder de stöter på under denna process studerats, för att sedan analysera hur UIC arbetar för att överbrygga dessa hinder. Uppsatsen bygger på kvalitativa intervjuer och en enkätundersökning med företag som samarbetat med UIC, samt en kvalitativ intervju med UIC:s VD Per Bengtsson. Slutsatsen är att UIC är en välfungerande och uppskattad inkubator, deras största förtjänst är att de med sitt affärscoachprogram lyckats hålla en hög flexibilitet som ger dem möjlighet att anpassa sig efter de olika företagens behov..

Universeum är ett upplevelsecentrum för naturvetenskap och teknik, ett så kallat Science Centre.I vårt arbete undersöker vi hur vetenskap bäst kommuniceras till barn och ungdomar via textskyltar på ett Science Centre. Vi analyserar vilket språk som bör användas och hur skyltarnas layout ska utformas för att väcka intresse, ge information och lust att lära mer inomnaturvetenskap och teknik. Baserat på denna analys ger vi även förslag på skylttexter och skyltlayout till Universeums avdelning Explora..

Title: Similarities or differences within the centre-right? A study of the potential for party fusions within in the Swedish centre-rightAuthor: Charlie WeimersAim: The thesis seeks to find the potential for party fusions within the Swedish centre-right by analyzing the ideological similarities and differences between the parties.Method/Material: In the thesis, four dimensions of the parties? ideologies are analyzed: view of man, theory for societal structures, fiscal theory and moral values. The results of the study of the ideologies are then compared. The investigation is done with the party manifestos as starting point and with the analysis of ideas as theoretical tool.Main Results: The comparative analysis, based on the parties? ideological views, shows specific party constellations are more probable than others.

The aim of this Master?s thesis is to investigate and increase the understanding of Swedish Public Library Websites and to determinate which activity they mediate. To analyse the Public Library Websites Andersson and Skot-Hansen?s model of roles for the Public Library has been used. This model in¬cludes four roles for the library: the library as a cultural centre, a knowledge centre, as an information centre and as a social centre.

Service branding is a subject that has been excluded from the traditional branding theory. Our main purpose with this paper is to distinguish what characterizes service branding. To do this, we have looked in to both service marketing theory as well as branding theory. We have also looked at the existing theory concerning service branding. Six qualitative interviews have been performed to explain what characterizes service branding.

As self-service technologies become more common in service provisions, a deeper understanding is needed of how customer satisfaction is affected by automated service encounters. Drawing from theories of customer satisfaction, human interaction, and the dynamics of complex service provisions, the differences between automated and interpersonal service encounters in the initial part of a service provision are examined in terms of customers? evaluation of the service encounter itself, overall satisfaction, as well as the service encounter?s impact on global evaluations and evaluations of other non-dependant service encounters. The study was performed on people travelling by air on Swedish domestic routes. Passengers were asked to evaluate the airline?s performance on different attributes of the air travel they had undertaken, as well as to form an overall evaluation of the service.

The aim of this essay is to investigate and evaluate the arguments made by municipal politicians in Ulricehamn, regarding the planned Knowledge and Culture Centre. A part from the search for these arguments, I also investigated the attitudes among politicians regarding municipal culture investments in general. I furthermore investigated whether any national, regional, or local culture-political strategies were important in the local debate. The time frame within which the local political culture debate was investigated was from 1997 until present time 2002. The investigation methods used were partly a study of official documents such as political protocols, two articles from the local newspaper, and a clean copy from a web chat, and partly a qualitative study I sent a question regarding the planned Culture Centre to every political party active in the Ulricehamn municipal assembly.

This report consists of  an anlysis of the imapct of a dam failure at Tjärnviksdalen in Ragunda, Sweden. The analysis is conducted using the EU model for environmental impact assessments, as well as a group interview. The presentation of the results in the form of a map  where the water level has been raised to the level that the County Board  of Jämtland considers to be possible in case of a dam failure.The result of this work is a detailed analysis of the consequenses that a dam failure would cause, the result consider everything from the direct consequences of the water column to an analysis of the chemical changes that the water would undergo.Parts of the analysis have shown that the purification centre and the old deposits will have the biggest impact on Hammarstrand. Both the purification centre and the deposits will realise chemicals to its nearest environment and because of the flooded purification centre the city will not have the ability to clean the water. .

Bakgrund och problem: Intresset för internprissättning som styrmedel har ökat i taktmed den ökande förekomsten av större divisionaliserade företag. Dessa divisionaliseradeföretag består ofta av flera enheter som har resultatansvar, annorlunda uttryckt kan sägasatt enheterna fungerar som företag inom företaget. När enheter handlar internt medvarandra så kan det med andra ord uppstå situationer där det krävs en intern prissättningför att tydliggöra hur de enskilda enheterna presterar. Det ligger dock en svårighet i attidentifiera en optimal metod för att sätta de interna priserna. I teorin framgår även att detej finns någon optimal metod för att sätta internpriser, utan företaget bör söka efter denmetod som bäst uppfyller det företaget ämnar åstadkomma med internprissättningen.

In this Masters thesis the image of the public library in the local press and in the eyes of the public is examined. The questions posed to examine this are: - What activities of the public library are described in the local press? - What activities does the public associate with the public library? - What functions and roles of the public library can be found in the articles and interviews and how are they expressed? - What opinions of the public library and hereto related activities can be found in the articles and interviews? This study is based on an analysis of 127 articles, published in Borås Tidning during a period of six months, and of interviews with 35 people from Sjuhäradsbygden. To analyse the articles and the interviews Marianne Andersson and Dorte Skot-Hansen´s model of roles for the library has been used. The model includes four roles for the library: the library as a cultural centre, a knowledge centre, an information centre and a social centre.

Every business is subject to service failures. The process of correcting these failures and turning disappointed customers back into happy ones is called service recovery. This is particularly important in the hotel business, where there are many moments of truth where customers may become dissatisfied. To further complicate things, service recovery is a process where you may have to correct errors of others - people beyond your control. The research field is relatively new and there are no turn-key solutions as to how to systematically work with service recovery.

Syfte Syftet med den här uppsatsen är att beskriva och analysera hur revisionen av företag påverkas då företaget har genomfört en outsourcing av delar eller hela sin redovisning till ett bolag, inom koncernen, i utlandet. Genom att studera ett företag, som genomfört denna form av outsourcing, samt att undersöka de fyra stora revisionsbolagens erfarenheter på området, ämnar uppsatsen uppfylla detta syfte. Metod Denna studie grundar sig på den kvalitativa metoden. En illustrationsstudie samt en flerfallstudie har genomförts tillsammans med semistrukturerade intervjuer. Valet av våra intervjuobjekt vid flerfallsstudien grundar sig i företagens storlek.

The aim with this study is to identify and discuss discourses in public service policy documents to clarify that public service policy is political and not self-evident. The study's theoretical as well as methodological starting point is the discourse theory of Laclau and Mouffe, which ontological position is that all meaning is constructed by discourses. In the studied material, two discourses have been identified in policy concerning the content in public service media. The responsibility-discourse construct meanings of what content the policy wants to see in public service media and in the quality-discourse meanings of how the content should be is constructed. Public service policy is consistent over the period that has been studied and the study shows that there is consensus in the parliament about the regulation of the content in public service media.