Hotel and restaurant industry have always been seen as an industry with low status and poorworking conditions. Low wages, temporary contracts, illegal work, and sexual harassment are the rule rather than the exception when the employee?s working conditions discusses. By using the right dogmatic approach together with a social science perspective the purpose of the study has been answered. The purpose has been to contribute to a greater understanding of how it is that the hotel and restaurant industry?s poor working conditions can be maintained, the extent to which the working conditions of the employees is ensured and why mostly young people, women and people with foreign backgrounds are employed in the industry.

In this essay, I interview six users from the website darkside.se, which is an internet community for BDSM practitioners. I?m using Judith Butlers theorys about performativity and heteronormativity, Gayle Rubins model the charmed circle; of which sexualities is regarded as approved and which is not, and Fanny Ambjörnssons explenation of queer theory. With the interviews as my material, I investigate how sex and gender is produced and used in BDSM and at Darkside. I discuss trans, heteronormativity, sexism and hierarchies of power related to sex and gender, in BDSM and at Darkside.

Denna kvalitativ intervjustudie, söker en förståelse kring fenomenet sex som självskadebeteende. Självskadebeteende har studerats och definierats, men sex som ett självskadebeteende är inte inkluderat som ett begrepp i dessa vetenskapliga studier (Zetterqvist, 2014; Nock, 2014; Klonsky 2009). Däremot har psykologer, organisationer och andra professionella tolkat och definierat fenomenet som att det existerar (Sjöström, 2012; Landgren 2015; Jonsson och Mattson, 2013; Tjejouren 2015; MUCF, 2013). Genom intervjuer med tre olika personer som kommer i kontakt med sex som självskadebeteende, kombinerat med tidigare forskning, visar denna studie att sex kan användas som självskadebeteende och att det görs i syfte att hantera (coping) ångest och andra negativa känslor. Tidigare trauman och/eller en dysfunktionell familjedynamik kan leda till att en individ utvecklar icke fungerande strategier för att hantera potentiella dåliga känslor. Individerna vänder sig till sexuella destruktiva beteenden som en affektregleringstrategi.

Online dating and ?People nearby applications? (PNA) has become more popular in today?s society. With PNA you can easily find people who are nearby you that you can socialize with and maybe even meet. In this paper we study the mobile application Badoo and explore how it is used for dating in clubs in Stockholm through observations that we participated in. We also had a group interview with five Badoo users about their usage of the application.

Nordic Summer Evening is a theoretical painting, today an important icon of Nordic art from the turn of the century. The purpose of this essay is to analyse the painting, and to investigate and identify its declaration of program, and in a wider context, the emergence of a program of the nationalistic art at the turn of the last century. The essay also investigates how the painting has become more popular throughout the century, and why Americans tend to see the painting as an exposé over a quarrel, filled with sexual tension, while Swedes tend to make a point out of the harmony and stillness of the painting..

This thesis has two purposes: (1) to analyze the emptiness in Blodbok by Christine Falkenland, and (2) to analyze my own reading of the same book. I have chosen to focus on how emptiness is expressed through the body, the language and the place in Blodbok, because of the deep impact these seem to have on the emptiness. The thesis discusses what kind of emptiness that is described, what it does to me as a reader, and how it is connected to other works by Falkenland. Cultural politics of emotions by Sara Ahmed, Uses of literature by Rita Felski and Pouvoirs de l?horreur by Julia Kristeva together form the theoretical framework.Blodbok is a poetry collection, about the loss of a mother.

The overall aim was to examine how the public interest to protect children from violence and sexual abuse at home, is realized by social workers. The study´s central focus was the risk assessments as Social services are obliged to do when they receive a report containing concern that children are being exposed to violence or sexual abuse at home. The study addresses the following questions:o How do social workers go about practically, and what support and knowledge is being used to determine whether the Social services need to intervene for the protection of a child?o What risk and protective factors are taken into account by social workers in the assessment process?o What contextual factors do social workers experience are affecting them in the assessment process?o Which support does the documentation system BBIC provide in the assessment process?The study material was collected through qualitative group interviews, with a modified vignette methodology as tools. The study included a total of twelve social workers, with varying numbers in each interview group.

On a highly competitive market, quality is an important aspect to take into account, both in terms of goods and services. The Swedish timber market is very competitive and to achieve long-term success focus on the customer, in this case private forest owners, is a prerequisite. SCA Skog AB Jämtlands forest management administration is dependent on the acquisition of timber from private forest owners to fulfil their mission to the supply of SCA's paper and sawmills in Sweden with raw material. To be able to develop the cooperation with private forest owners, the administration investigates their quality management by measuring the customer satisfaction index (CSI). The purpose of the study was to identify a practical and systematic method to handle deviations and suggestions for improvements to achieve a higher customer satisfaction.

Over the last couple of years the airline business has gone through some turbulent changes, which has meant that customer loyalty has been affected. It?s no longer certain how or why customers are loyal to an airline, although the companies now use more and more complicated loyalty programs to keep their customers.The purpose of this essay has therefore been to examine what makes customers loyal to a service business, and what is the extent of their loyalty.To be able to answer these questions, a survey about costumers loyalty were accomplished. The results we received show that availability is the most significant issue for customers of SAS, and satisfaction is the minimum requirement for the customer. But to be able to attract loyal customers the airline has to offer them more..

There is a relationship between confidence in management and personnel satisfaction. The personnel?s confidence in management can be seen as a fundamental tool which is needed to ensure the success of the organizations mandate. This study investigates how management works to create and maintain confidence. The conditions that management has for building confidence are explored, as well as the significance of leadership in the building of confidence.

On a highly competitive market, quality is an important aspect to take into account, both in terms of goods and services. The Swedish timber market is very competitive and to achieve long-term success focus on the customer, in this case private forest owners, is a prerequisite. SCA Skog AB Jämtlands forest management administration is dependent on the acquisition of timber from private forest owners to fulfil their mission to the supply of SCA's paper and sawmills in Sweden with raw material. To be able to develop the cooperation with private forest owners, the administration investigates their quality management by measuring the customer satisfaction index (CSI). The purpose of the study was to identify a practical and systematic method to handle deviations and suggestions for improvements to achieve a higher customer satisfaction.

Som det ser ut idag är konkurrensen hård gällande lediga tjänster på arbetsmarknaden.Det förekommer ofta diskussioner kring vikten av att profilera sig och att det intelängre räcker med standardiserade Cv:n vid en arbetsansökan. Syftet med vårt arbeteär således att ge en inblick i hur rekryteringsansvariga värderar och förhåller sig tillolika situationer som kan komma att påverka rekryteringsbeslutet. Med andra ord villvi få en insikt i hur en rekryterares värderingar och prioriteringar kan se ut i praktiken.Vi ansåg att en kvalitativ metod lämpade sig bäst för detta ändamål, då vi villåterspegla en nyanserad och beskrivande bild av ämnesområdet. För att uppnå syftetmed arbetet har vi genomfört sex intervjuer med rekryteringsansvariga inom Karlstadkommun.Vi har utformat en teoretisk referensram som behandlar tidigare forskning ochbegrepp inom ämnesområdet. Resultatet från vårt empiriska material har vidare ställtsi relation till dessa teorier.

När det på 1990-talet uppmärksammades att barn kunde utsätta andra barn för sexuella övergrepp stod behandlingspersonal handfallna. Detta var något som det aldrig tidigare pratats om och ingen visste hur man egentligen skulle tackla problemet. Tack vare Rädda Barnen, Börje Svensson och Anders Nyman kunde ett behandlingsarbete utvecklas. Svensson och Nyman startade upp Rädda Barnens Pojkmottagning och tog emot både flickor och pojkar med sexuella problembeteenden. Efter att denna målgrupp uppmärksammades började så sakterliga utvecklingen av behandlingsmodeller.

This thesis has two purposes: (1) to analyze the emptiness in Blodbok by Christine Falkenland, and (2) to analyze my own reading of the same book. I have chosen to focus on how emptiness is expressed through the body, the language and the place in Blodbok, because of the deep impact these seem to have on the emptiness. The thesis discusses what kind of emptiness that is described, what it does to me as a reader, and how it is connected to other works by Falkenland. Cultural politics of emotions by Sara Ahmed, Uses of literature by Rita Felski and Pouvoirs de l?horreur by Julia Kristeva together form the theoretical framework.Blodbok is a poetry collection, about the loss of a mother.

The purpose of this research was to find how supervisors in the care of elderly experience their leadership in everyday work and their view on the factors which are important for their leadership. In the research a qualitative method has been used to do interviews with six supervisors and to do analysis of material. By the help of literature studies, I explained leadership. Result of the study indicate that leadership concerned supervisor should prepared to do the right thing in every situation and to find best solution of different situation that come up on the work. The way to do all this is important to create leadership.