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6584 Uppsatser om Service to society - Sida 57 av 439
Marknadsundersökning - Väderstad, Rapid och kundnyttan :
In the town of Väderstad which lies in the middle of Sweden, called Östergötland is Väderstad-Verken situated. It´s an international company which produce machines for land processing and sown to farmers all over the world. Väderstad-Verken is an expansive company with 750 employees. The turnover is 1.4 billion sek. Rapid seed-sower has become a popular machine since it was introduced in 1991.
"De kom, de var här och de försvann" - En fallstudie angående stereotypa bilder av asylsökande i Laxå kommun.
In order for any society to exist there must be a sense of belonging. In other words "We" need to be made distinctive and differentiated from "the Others". The aim of this thesis is to examine the processes behind the making and upholding of collective identities and the consequences of doing so. Theories regarding stereotypes, enemy images, power over the discourse and glocalization have therefore been applied to an empirical example in the form of a case study.The study is made on the municipality of Laxå in Sweden. Representatives on assumed key positions have been interviewed on their and Laxå's inhabitants views on the asylum seekers in the community between the years 1986 and 2005.Yet another aim of the thesis is to examine the possible connection between the perceived collective identity and the decision to close down the asylum facility in Laxå.
Knapphet och Selektivitet: Påverkan på attityd och värde
The study examines selectivity of the customer base and scarcity of a product?s effect on attitude and value towards a product or service. A questionnaire study is made from three different situations. The result varied depending on the situation; however it was found that selectivity of the customer base and scarcity has a great impact on the attitude and the perceived value towards a product or service. Selectivity of the customer base was found having the highest level of impact on both attitude and perceived value.
Biblioteket går till sjöss: Kultur-, informations- och fritidsutbudet för ombordanställda i svenskflaggade handelsfartyg.
This paper deals with how seamen onboard merchant ships flying the Swedish flag apprehendthe culture, information and leisure possibilities that offer them by the Swedish GovernrnentSeamen's Service, HKF.The objective with this work is two folded: first of all suggest some actions to be taken inorder to improve the situation for seamen, based on the results from interviews with crewsonboard three merchant ships.Secondly, draw the attention to HKF's activity in general and to the activity of the SwedishSeamen's Library in particular, for people working within libraries.The result of this examination shows that people onboard really regards the service carriedout by HKF as very good in general, but there are some activities which hopefully can beimproved. However, perhaps the most important role can be played by the shipping companies,based on the wishes that came about from the seamen. These conclusions and discussion aredealt within chapter 8..
DDoS: Ett evolverande fenomen / DDoS: An evolving phenomenon
Internetfenomenet ?Distributed Denial of Service?, förkortat DDoS, beskrivs ofta som ett av de
största hoten mot Internet idag. Genom att utnyttja den grundläggande strukturen i kommunikation
mellan nätverk och datorer kan kriminella blockera och stänga ute webbplatser och -tjänster från
användare, samtidigt som det är mycket svårt för offret och myndigheter att någonsin identifiera
den eller de skyldiga. Enorma globala nätverk av ovetande människors infekterade datorer fjärrstyrs
till att utföra angrepp mot alla sorters organisationer på Internet med olika motiv, som finansiella,
politiska eller för ren vandalism. Syftet med det här arbetet är att göra en dagsaktuell kartläggning
över läget kring DDoS-angrepp och titta på statistik över de mest förekommande angreppstyperna,
och se om den nyare publicerade forskningen kan svara på de pågående och framträdande trender
som kan ses.
?Yttrandefriheten har väl aldrig utnyttjats av så många som just nu? : En kvalitativ studie om bloggvärldens påverkan på samhället
We have studied the effects that blogs have on the society through interviews with influential bloggers, a news director and the founder of Sweden?s largest blogprovider.Existing theoretical work by other researchers have been used as a starting point to our thesis. Via a deductive method we then proceeded to test these existing models and viewpoints on the reality.Through our research we have concluded that blogs, if they co-operate, have an agenda-setting function, and that they can affect newspapers to write about certain topics.We have also discussed blogs role as media watch dogs. Gunilla Sax, news director, questions the blog world?s ability to fully cover all media, and to deliver a systematic and just review of the media.
Barnlösa homosexuellas syn på familjebildning och föräldraskap
The purpose of this essay was to examine how childless homosexuals (men and women) were looking at family formation and parenthood. The essential questions were how the homosexuals felt about their own parenthood in the future and about different family constellations. We also wanted to examine how they experienced reactions from the society and what they thought about the current Swedish laws in force of adoption and insemination.We have chosen to work with a qualitative method and interviewed nine childless homosexual men and women in the age between 21 - 39 years to get some answers about the questions above.The main result from the interviews was that the homosexuals had the same thoughts like any other future parent but with a more complicated engagement. Even though they some times felt a resistance in the society against homosexual parenthood it was not a thing that would stop them from getting children..
Konkursprediktion inom service- och informationsteknikbranschen : En undersökning baserad på Altmans studie 1968
Under de senaste åren finns en ökad uppmärksamhet i att kunna förutspå konkurs och andra former av ekonomiska kriser. Vissa forskare menar att konkursprediktion har varit huvudforskningsämne inom redovisning och finans sedan Altmans studie från 1968. Under åren har flera modeller vuxit fram och tidigare forskning har påvisat att konkurs kan förutspås med en hög grad av tillförlitlighet.Denna uppsats har som utgångspunkt Altmans studie från 1968. 66 företag har undersökts i tre år mellan åren 2000 och 2010, varav hälften av företagen har inlett konkurs och den resterande hälften är så kallade friska företag (ej konkurs). Detta i syfte för att undersöka om Altmans konkurspredektionsmodell Z??-score kan appliceras på svenska företag inom service och informationsteknikbranschen.De 33 friska företagen har jämförts mot de 33 konkursförsatta företagen och sedan sammanslagits för en total procentuell klassificering.Vår studie visar att 14 av 33 konkurssatta företag visar tecken på konkurs ett år innan konkurs inleddes.
SVT i det nya mediesamhället : En kvalitativ studie om hur TV-programmen Gokväll, Mitt i naturen och Plus använder sociala medier
The purpose of this essay is to examine how the editorial office to the TV-programs Gokväll,Mitt i naturen and Plus use social media. To achieve the purpose qualitative interviews wereconducted with three Web Editors, one for each program. This essay is based on theories onhow companies can and should work with social media from Andreas M. Kaplan andMichael Haenlin among other writers and scholars from Sweden. The convergence concepttheory with particular focus on media convergence and branding has also been applied in thestudy.
Bibliotekspersonalen utfärdar lånekort Studenters uppfattning av bibliotekspersonalens service
The purpose of this Masters thesis is to study students perception of the services that the library staff provides and the library staffs opinion of the students perceptions. With the concept service we mean the treatment, the attitudes and the qualities that exist between the library staff and their users. Our purpose is also to examine how the users experienced services quality. Our survey was conducted at an academic library with questionnaires to both students and library staff. We analysed the result of the survey by using three theories by Lundmark, Keen and Grönroos and Monthelie.
Identifiering och reducering av köer i samband med återbesök
Purpose ? The purpose of this thesis is to develop a total cost model for container transports and create a tool that calculates a suitable transport quantity from an economic view, which fulfills the demands on delivery service. To achieve this purpose the following questions will be answered:Which costs are affected by the decision between the two transport alternatives LCL and FCL? How does the decision of sending product LCL or FCL influence the delivery service? How can a tool be constructed to simplify the decision-making process regarding the choice of sending products LCL or FCL? Method ? A total cost model was developed. This model is supported from existing literature.
Svensk strategisk kultur idag : neutralitet eller solidaritet?
This essay attempts to examine the discourse of the Sweden democrats in relation to thevalue system of the Swedish national school.To analyse the political texts I use discourse analysis and especially the method and approachconducted by Judith Lee Bacchi. Bacchi focuses on the construction of a problem in variouspolitical discourses. When performing this kind of analysis the main question is (accordingto Bacchi): ?What is the problem represented to be??I find that the Sweden democrats construct the ?migration politics? and the ?multiculturalpolitics? that is guiding the society as the cause of most problems in our society. To solvethe ?problems? they promote a nationalistic and a cultural racist discourse especiallypinpointing the ?Muslims? as being a problem.Since the Sweden democrats are striving to implement their discourse in the society andschool, and since their discourse already are reproduced by solar students in the classroom,I find it important to examine the essence of their particular discourse and contrast it withthe current value system of the Swedish schools.I don´t find the nationalistic and racist discourse of the Sweden democrats to correspond tothe value system of the Swedish school, mainly due to their strive to create alienation, andby labeling individuals in a reductive manner, instead of using apparent differences as asource for democratic discussions in the classroom.
Godtrosförvärvslagens krav på besittning
Abstract Many researchers in social work believe that in today's society require the interaction between organisations takes place on social problems. This study examined the interaction between the police, social services and schools.The purpose of this study are as follows; the aim is to investigate the interaction between social services, the police and schools about young people aged 12-18 years who are at risk for abuse and crime.My questions are: How do the different professions interact regarding young people at risk for abuse and crime? How do they meet young people in their daily work? What obstacles can the different professions see in interaction? What effects do the different professions see in interaction?The study is a qualitative study conducted with semi-structured interviews. Respondents have been two from each organisation.The theory used in the analysis of empirical data is new-institutionalismen. New-institutionalism is a theory developed from organizational theories.
The Communicating Home - Definition, Evaluation and Business Opportunities for TeliaSonera in a 3-5 years perspective
The communicating home concept has been defined byidentifying the dominating communication technologiesto/from and in the homes, the most important customerbehavior and user needs, the dominating products and thedominating actors of the industry.The evaluation of the communicating home industry has beenperformed with a five forces framework analysis and theoriesregarding value migration and value structures of industries. Ithas been concluded that actors of communication technologies,goods and access services will compete fiercely. The barriersof entry will however be high. When it comes to contentservices the situation is completely different. These actors will,to the largest extent, meet lower competition and low barriersof entry.
"Challenges when implementing standardized and processes within a customer service unit"
Abstract Interest in Lean grows and spreads to the public from industrial and service sectors. Lean is currently used in administrative processes and it is called Administration but can administration be Lean? The aim of our study is to develop a useful model for a successful implementation of Lean Administration by using various scientific articles, books and information from the case study.The part of the purpose is to: ? Identify critical success factors that arise? Identify the challenges arising from the implementation of Lean Administration.We have studied a Division within Distribution at GE Healthcare in Uppsala. The model that we have developed provides challenges and success factors for a successful implementation.In order to succeed in implementation, a culture that promotes continuous improvement must exist in the organization. A key success factor is to understand Lean Administrations structure and principles.