There is no standardized test to control the appropriate physical ability in the Swedish ambulance service. The county in question does not perform annual physical tests. A project has been going to develop science-based physical tests, designed for the ambulance service. The research has resulted in the Aasa-test.Objective: The aims of this study were to examine the ambulance staff perception of the Aasa-test relevance, introduction of annual tests and the importance of their own physical training in relation to ambulance work.Method: A quasi-experimental study with a comparative design has been conducted. Aasa-tests were conducted in 41 randomly selected staff at an ambulance station in central Sweden.

This study intends to examine why the Swedish children?s programme Bolibompa is produced the way it is during a larger catastrophe. Our intention was to find out how the editorial staff, in the children?s department in the public service television of Sweden (SVT),was handling the Estonia disaster, the September 11 attacks and the Asian Tsunami. To accomplish that, we first had to find out how the children?s programme looked during these catastrophes and also understand how the editorial staff was working with children?s programme during ordinary days.To achieve our purpose we have been interviewing five persons from SVT, who was involved in producing the children?s programme during these three catastrophes.

Discharge of inadequately treated waste water containing nutrients such as phosphorus and nitrogen as well as organic matter and bacteria is associated with a risk of eutrophication and contamination. The Swedish government has decided upon several Environmental Quality Objectives aiming to reduce the emissions of nutrients to water bodies.In Sweden, there are between 675 000 to 1 000 000 on-site sewage systems. Recent studies have shown that the function of small sewage treatment plants is in many cases insufficient. To prevent this regular service and supervision by a professional is needed. The focus of this study are small sewage treatment plants which use a technique where mechanical, chemical and/or biological reduction of pollutants is being used in the same facility to reduce nutrients in household wastewater.The aim of the study is to investigate how different municipalities ensure that small sewage treatment plants fulfill the requirements and reduce pollutants as efficient as the manufacturers claim.

Att vid 18 års ålder tvingas ansvara för sina handlingar är för många ett stort steg, inte minst då en del av ansvaret är ekonomi. Ungdomarna vänder sig ofta till föräldrarna med frågor, men var ska de vända sig när föräldrarna inte har svaret? Bankerna har börjat söka sig lägre ner i åldrarna med sin marknadsföring för att fånga kunden innan denne blir myndig, men fortfarande är det många frågetecken kring informationen ungdomarna behöver.Uppdraget var att undersöka vad ungdomar behöver för information i en webbplats riktad mot ungdomar från banken. En undersökning genomfördes med en enkätundersökning med 100respondenter och tre olika fokusgrupper som genererade att ungdomarna känner att banker är alldeles för avlägsna. En minskad distans skulle medföra att ungdomarna lättare vänder sig till banken vid frågor kring sin ekonomi vilket i sin tur medför att deras intresse kring privatekonomiska frågor ökar.Designförslaget som presenteras fokuserar mycket på en funktion med textbaserad personlig service med co-browsingfunktioner som tillåter en bankman guida den unga kunden genom webbplatsen.

This is a study about employment officers at the Swedish public employment service. The aim of this study was to examine how they understand and use their discretion in their daily work. We used a qualitative method and the data was gathered by semi-structured interviews with eight employment officers working at the same office in a small town in Sweden. Lipskys theory about street-level bureaucracy and Lazarus description of coping theory are applied to analyze the empirical data. The work for the Swedish employment officers have changed over the last years with an increasing focus on control and administration.

During the last decade, the construction industry has focused on improving and optimising its production process. The construction industry is now facing larger changes regarding efficiency in their supply chain for the next decade. Many companies are now trying to optimise its supply chain together with its supplier. JM AB, which is one of the biggest construction companies in Sweden, is looking at different options to improve its own logistics together with their suppliers. One option is to use a terminal between JM and the suppliers to solve problems such as quality, custom service and inventory for the in production.

Denna studie har visat att journalister har en stark yrkesidentitet som är nära sammankopplad med idealen. De har påpekat vikten av ideal som berättande av komplicerade skeenden och granskning, och även problematiserat dem. Respondenterna tenderar även att knyta samman kring idealen vid påfrestningar från PR-kupper. Realtionen mellan journalister och PR-aktörer är komplicerad, vilket även kan utläsas i denna uppsats genom de åsikter journalisterna uttrycker om fenomenet PR-kupp. Respondenterna med flera yrkesverksamma år beskrev sig som trygga i sin situation även om PR-kuppen ifrågasätter en del av idealen medan de med färre år beskrev en större osäkerhet och rent av en rädsla för att misslyckas genom att ha publicerat en osanning.

Inledning: Företag lägger allt större fokus på deras logistikflöden. Anledningen till detta är att en effektiv logistikkedja kan skapa konkurrensfördelar. Detaljhandeln är en bransch som vuxit de senaste åren. Parallellt med att både utbudet av fysiska och E-handelsbutiker tilltagit har även konkurrensen ökat. Många detaljhandelsföretag har därför valt att outsourca delar eller hela sin logistikkedja, för att på så sätt kunna fokusera på kärnverksamhet.

The aim with this study was to examine what it is that govern the way that municipalities develop the non-institutional care for youth. An extensive development of non-institutional care for children is a visible trend in municipal social service and probable reasons for this development are, among other things, research that show inadequate results of the institution care and economy. Our main questions at issue were how the municipalities argue the priorities that have been done within their youth care services with regard to the non-institutional care and how they reason considering this? Furthermore we asked why the municipalities have chosen to develop their non-institutional care for youth the way they have and on what grounds they make their choices? This study consists of eight qualitative interviews with politicians and employees in four different municipals along with analysis of relevant documents. We have found that what governs the way that municipalities develop the non-institutional care for youth has to do with that the municipalities found it vital to find alternative solutions to the expensive and ineffective institutional care, that they comprehend that the quality of non-institutional care are higher then of the institutional care and that the non- institutional care is seen as more effective with regards to economic results and achieved treatment results.

The purpose of the present qualitative study is to create knowledge about librarydigital services and their marketing to patrons with disabilities in Armenia, on theexample of the National Library of Armenia, as well as, to discover opinions of theNLA librarians and patrons with disabilities about the importance of library digitalservices to people with disabilities. Literature review and qualitative interviewing has been employed as methods to collect the empirical data. The results have been analyzed and discussed based on the library-marketing model of marketing research, marketing segmentation, marketing mix strategy and marketing evaluation suggested by Koontz & Gubbin (2010). It has been concluded, that 1) e-accessibility issomething new at the NLA and the NLA does not provide equally available knowledge, resources, services, facilities to patrons with disabilities, because of the following main challenges: lack of continuous funding and support from the state, lack of appropriate facilities and technologies, lack of qualified staff, and historicallyinherited library infrastructure impediments; 2) no library service marketing is conducted to patrons with disabilities at the NLA; 3) the opinions are that provisionwith such services is very important to people with disabilities, since they allow those people to gain access and use information in formats adopted to their various needs, and, of course, they become integrated into the modern society. The important role of a library as a non-discriminator and copyright protector in a developing country when delivering digital library services to patrons with disabilities has also been discovered..

Teorier inom företagsekonomi tillika service management, talar för hur verksamheter med ett tydligt koncept kan detaljstyra och därmed säkerställa sin kvalitet. Detta kan, enligt befintliga teorier, göras då ledning, personal och gäster inom det tydliga konceptet ses som homogena grupper vars beteenden och reaktioner kan förutspås. Den befintliga service management litteraturen som hävdar detta utgår ifrån ett realistiskt perspektiv och menar att det finns en enighet mellan dessa tre parter. Utifrån ett socialkonstruktivistiskt perspektiv menar vi att det är mer komplext än så. Komplexiteten mellan dessa parter illustrerar vi i en modell som vi gett namnet ?Gapets triad?.

The purpose of this study was to examine how the needs of social assistance for people with substance abuse are assessed in accordance to The Swedish Social Services Act 4th chapter 1§. The purpose was also to examine how substance abuse is assessed as a social problem by social workers, how the municipal guidelines concerning social assistance for substance abuser were constructed in relation to the Social Service Act and finally how social workers made their assessments of the need of social assistance to people with substance abuse in relation to the legislation. The sample was made among the municipalities in the county of Stockholm. Municipal guidelines were studied in 18 municipalities by content analysis. A sample of 11 social workers was chosen from 5 municipalities.

The Swedish agricultural sector is currently undergoing a substantial structural change. The number of farm enterprises is continuously decreasing and the average farm size is increasing. In combination with increasing number of competitors in the insurance market, the competitive rivalry within this market has increased significantly. With this knowledge in mind, Länsförsäkringar Uppsala initiated this study, which aims to provide an understanding of customer?s view on customer value, related to agricultural insurance and financing.

Uppdragsgivare för detta examensarbete är Länsstyrelsen Dalarna. Målet är att undersöka hur lämplig tekniken med CBS (Cell Broadcast Service) baserade textmeddelande är vid viktigt meddelande till allmänheten (VMA-larm). En tjänst som utnyttjar CBS-tekniken kan rädda liv om allmänheten i ett tidigt skede får reda på vad som hänt och vart de ska bege sig.Rapporten visar på hur man kan använda SMS då en krissituation uppstår. Med hjälp av CBS-tekniken skickas meddelandet till specifikt valda basstationer och alla mobiltelefoner som är uppkopplade mot den. Det positiva är att bara de som behöver få veta vad som hänt får meddelandet.Enligt specifikationerna (ETSI) på GSM och 3G-näten i Sverige finns det stöd för utskick av CBS-meddelanden inbyggt i de befintliga näten.

Problem och syfte: Kvinnor är starkt underrepresenterade på ledande befattningar i organisationer samtidigt som serviceyrken med föga möjligheter att avancera domineras av kvinnor. Samhället har visserligen gått framåt och förändringar har skett för kvinnor på olika sätt men de föråldrade strukturerna vad gäller chefskap fortlever, något som exempelvis kan urskiljas i könsfördelningen på chefspositioner. Vårt syfte är att beskriva och analysera förklaringar till den låga andelen kvinnliga samt vad detta innebär. För detta ändamål har vi valt att titta närmare på områdena ledarskap, genus, service och mångfald. Frågeställning: Varför finns det så få kvinnliga chefer? Metod: Teorier och information relevant för vår frågeställning har samlats in från böcker och artiklar.