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9084 Uppsatser om Service design - Sida 47 av 606

Re-design av StretchFlex UF : Skapandet av en stärkande visuell profil åt StretchFlex UF

This paper presents the creation of a strengthening visual profile for StretchFlex UF. The project consists of an external as well as an internal part. The external part is on the order of the company StretchFlex. The company is created under the education concept by the name of Ung Företagsverksamhet (Young Entrepreneurship) and has passed on to the Swedish Championships in Young Entrepreneurship at the Stockholm International Fairs. Of that we have been commissioned to develop an updated logotype for the company, for the current does not keep proper quality according to the client.

Från april till april : En studie om rektorer och deras arbete med individuell lönesättning

The study has shown that retailers in the mid-price segment differentiate their brand through developing a strong company identity around the brand. The personality involves store atmosphere, merchandise and advertising. Larger companies have chosen to lay the responsibility on management level, which facilitates on store level. By controlling the strategies on a central level the company can make sure that the stores are steered in the direction that the company wants them to be steered in, and also that they follow the positioning-concept. The company can also devote its efforts to working with its core value, which is service.

Personal som sätter kunden i fokus : - En studie om hur Bauhaus ska bli "bäst på service"

Bauhaus har arbetat fram en ny affärsplan för 2011-2012 där ett internt mål är att bli ?bäst på service?. Ett steg på vägen är ett nytt utbildningsprogram som syftar till att göra medarbetarna mer kundfokuserade. Denna studie syftar till att undersöka hur personalen respektive ledningen upplever att Bauhaus satsning på nya utbildningar har tillfört större kundfokus inom företaget samt hur den interna kommunikationen skapar förutsättningar för att satsningen ska lyckas. Teoretiskt utgår studien ifrån vad som skapar tjänstekvalité samt hur företag kan påverka tjänstekvalitén.

Konstruktion av transportvagn för mat

This thesis is the result of the class Examensarbete, 15 credits of the mechanical engineering program at Halmstad University. The class represents the final part of the program with the aim to attain a Bachelor of Science. It´s a project made during the spring 2014 in collaboration with Alutrade AB and ScanBox Thermo Products AB.The assignment is to develop a new transportation trolley for ScanBox. The aim is to complement their range with a product that opens up to new markets. That set new demands for materials and also manufacturing- and assembly methods.

Svenska veteraners upplevelser av livssituationen efter genomförd internationell insats

The main focus of this study was to investigate how Swedish military veterans experience that events during an international service affect them after completed mission. This also includes the contact with their relatives. Secondly, this study deals with the course of the crisis, personal defense mechanisms, cumulative stress and post-traumatic stress syndrome (PTSD).The study was performed using a qualitative method and comprises individual interviews with six Swedish veterans. The responders were all men of different military positions, who participated in one or more international missions during 1993 to 2011.The results of this study show that, according to the veterans, the return back home is the most strenuous part of an international mission. With all the new experiences that an international service brings fresh in their memories, it is hard to re-adjust to the life of a civilian.In connection with the return back home, different degrees of stress reactions were also commonly seen, for example sleep disturbance, restlessness and exhaustion.

Utveckling av Analysverktyg för GEMS PET Systems : En användningscentrerad utvecklingsmetod

The company GEMS PET Systems produces cyclotrons which is a type of particle accelerator. The cyclotrons create log files that are analyzed by the company?s employees for different purposes like troubleshooting or installation. The purpose of the project is to with a usage-centered design method create a paper prototype of a tool that will help the employees to analyze the log files in a more efficient way than earlier.The result shows how the usage-centered design method was used to create the paper prototype and how the user interface was created according to human-computer interaction (HCI)..

Den reviderade revisionen: en studie av avskaffandet av revisionspliktens påverkan på tjänsten revision

Sweden has had statutory audit, which also includes a management audit, for all companies since 1988. A legislative proposal now suggests that the statutory audit shall be abolished for all small and medium sized companies starting on July 1, 2010. The aim for this master?s thesis is therefore to study how the service of auditing will be affected by the legislative proposal. To answer the research question the authors have taken on a qualitative approach and fifteen interviews with representatives for different Swedish auditing firms have been completed.

Estetiska lärprocesser, deras betydelse för inlärning och social förmåga : Ska Kulturskolan spela en roll i framtidens skola?

The study has shown that retailers in the mid-price segment differentiate their brand through developing a strong company identity around the brand. The personality involves store atmosphere, merchandise and advertising. Larger companies have chosen to lay the responsibility on management level, which facilitates on store level. By controlling the strategies on a central level the company can make sure that the stores are steered in the direction that the company wants them to be steered in, and also that they follow the positioning-concept. The company can also devote its efforts to working with its core value, which is service.

Design Management för Remote Control Sweden AB

This Degree Project is a cooperativ work with the advertising agency PAX in Falun and the industrial companyRemote Control, who constructs and sells actuators for the global market.The assignment concerns bringing out a graphic profile, or with another expression a Design Management, forRemote Control AB graphic materials. Remote Control AB has a quality certification ISO 9000 and is workingwith, when this report was wrote, an environment certification ISO 14001.The Company has been paid attention to Internet and other media.The supervisors are familiar to that Design Management is a soon coming competition element, like quality andenvironment management.This Degree project contains research, analysis and the construction of graphic material. The research has beencommitted most of the time to trace the customer, the market and the competitor, because its the most importantphase. It?s also important looking at competitor?s way of working with marketing management, so you can separatethem from the own company..

Wallenius waters AOT luftrenare

This bachelors thesis was made forWallenius Water AB to develop a basisfor an Airpurifier prototype. Wallenius Water isone of the world's leading environmentaltechnology companies engaged inchemical-free water treatment based onUV-radiation. The thesis aim was toproduce a basis for a prototype that canbe used in three applications:Standalone, RAS systems and ventilationsystems. The work includes anintroductory description of the theorybehind AOP technology based on aliterature review on the subject. Asurvey of products currently on themarket and a product specification hasbeen used as the basis for thepreparation of a number of concepts inthis report.

JOBBIS - En ny lekplats på Universeum

I did my degree project together with Universeum AB. The project had the work title: children?s world and the aim were to give children between 3-8 years old a place that was especially made for them. With their interests and needs in mind the area should trigger play but also learning through a well planned pedagogical environment.I did this project because I thought this was an excellent opportunity to really practise my new gained skills I had learned during my two years in CCD (Child Culture Design). It also gave me the opportunity to actually see how well my knowledge was working when it was put to the test, and I did learn a lot from this.Together with a crew of 6 people I developed and designed the area.

Mervärde ur ett konsumentperspektiv : Vilka faktorer är viktiga för att skapa mervärde till tekniska konsumentprodukter?

World wide globalization and the rapid development of the Internet have lead to significant changes for companies around the world. The world has ?shrunk? and increased supply of goods and services has lead to a more intense competitive situation. As the market changes, so does consumer behavior. Today?s consumers do no longer wish to be treated as a group, rather they are looking for products and services that specifically fit their personal values.Recent years, the consumption of digital consumer electronics has sky-rocketed.

Intelligent vattendesign : utformning av Gjutarplan i Kallhälls centrum

The thesis aims to be an informative study for landscape architects and hopes to contributeto an understanding of ways water can be used and managed at sites lacking open, greensurfaces.The title "intelligent water design" should evoke the reader?s thoughts concerning intelligentaspects of water. Text, images and the design proposition give hints about these aspects.In the first part of this thesis, various examples of water design are presented. The chosenexamples are all applicable in urban environments with a high percentage of impervioussurfaces.The second part examines Gjutarplan, an urban square in the centre of Kallhäll, in Järfälla,north of Stockholm. Gjutarplan is first framed in a geographical and historical context.

Användarcentrerad design i utvecklingsprocessen av MonitorMobile

Varje dag interagerar samhället med nya produkter och system som måste varaanvändbara och därför är användbarhet är ett viktigt begrepp i detta sammanhang. Föratt enklare integrera användbarhet i utvecklingsprocesserna för dessa produkter ochsystem, används ISO-standarden för användarcentrerad design.Syftet med denna studie är att undersöka huruvida Monitor ERP System AB bedrevanvändarcentrerad design i utvecklingsprocessen av deras mobila applikation - MonitorMobile. Som hjälp i denna utredning används ISO-standarden för användbarhet ochanvändarcentrerad design. För att besvara problemformuleringen, har jag genomfört enretrospektiv studie och intervjuer med beställare och utvecklare. För att sluta sammanutredningen har jag också skickat ut en enkät till användarna.Resultatet visar att Monitor är villig att arbeta nära användarna, men de introducerardem inte i processen.

Outsourcing av kundtjänst : - Vilka företag bör callcentren rikta sig mot?

Information technology and globalization has led to an increasing competition and service production has been more and more independent of locations. This has made a market of outsourced telephone costumer service possible. Due to high establishment the market has been saturated and with that price has sunk. Customer companies have the last few years got more negative to outsourcing of their telephone customer service as they through operating the customer service internally want to get closer to their customers.In the empirical study the writers try to figure out which companies the callcenters should try to aim towards to get long and profitable cooperation. This will be done through deducing guiding principles from theories about how different factors around companies costumer service should look like.

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