Swedish design is known all over the world and is seen in national as well as in international arenas. There is only one design organization in Sweden that has the task to represent Swedish design in public. The organization is Swedish Form and it is the oldest design organization in the world. It has a huge influence in our society, within design and form. In the end of 1990 the association received its first government assignment, which still continues.

Studien undersöker hur fysisk gestaltning i pedagogiskt drama formas under ett lärotillfälle i skolmiljö. Studien använder sig av ett socialsemiotiskt synsätt och en multimodal ansats för att undersöka eleven som utövare av fysisk gestaltning. Fysisk gestaltning betraktas som ett medium och sammanhanget analyseras utifrån ett designteoretiskt perspektiv på lärande. Två grupper elever i 10 års-åldern har filmats och observerats. Resultaten visar att påverkan från regler i skolan, instruktioner och pedagogen beskriver elevernas formella design.

Kritisk design a?r ett forsknings- och innovationsomra?de under utveckling. Teorin har anva?nts inom ma?nga designrelaterade omra?den och a?mnar fa? konsumenterna att bli mer kritiska na?r det kommer till hur deras vardagliga liv styrs av olika fo?resta?llningar, va?rderingar, ideologier och behavioristiska mo?nster som finns info?rlivade i design (Dunne & Raby, 2001). Eftersom kritisk design a?r en teori som stra?var efter att fo?ra?ndra i praktiken ligger utmaningen idag i att skapa praktiska exempel som visar hur utfo?randet kan ga? till, vilket a?r en no?dva?ndighet fo?r att teorin ska kunna utvecklas (Bardzell et al., 2012).Denna studie a?mnar vara metodutvecklande genom att skapa en uppsa?ttning verktyg utifra?n utvalda delar (teoretiska metoder och perspektiv) ur kritisk design.

Syfte: Identifiera vad befintliga företagskunder vill ha för service. Detta för att banken ska behålla och vårda sina kunder samt skapa konkurrensfördelar.Metod: För att komma fram till svaret på vår problemformulering använder vi oss av intervjuer, enkäter och företagsbesök. Informationen vi får fram ur dessa jämför vi sedan med våra teorier.Slutsats: Kristianstads Sparbank har i nuläget ett serviceutbud som stämmer väl överens med vad deras företagskunder efterfrågar. Banken har lyckats väl med sanningens ögonblick då företagen generellt ger höga medelbetyg på den service som banken erbjuder. De mest intressanta slutsatserna har vi kunnat dra utifrån kommentarerna på enkäten.

Denna uppsats beskriver utvecklingen inom projektet att skapa en redesign av en intranätmall till företaget Circuit i Stockholm. Denna intranätmall representerar de intranät som företaget producerar och används för att sälja in intranät till nya kunder. På grund av att många uppdateringar och nya funktioner tillkommit i de senaste intranäten som levererats vill företaget uppdatera sin intranätmall och som en del i arbetet skapa en ny design till den. Det som levererades inom projektet var slutgiltiga Photoshopskisser med syftet att beskriva designen i detalj, samt påbörjad kodmässig implementering i front-end med hjälp av ramverk för responsiv design..

This thesis presents the question of a possible breakthrough for mobile payment solutions in Sweden. The way payments are made and the way cash is being used in the society is changing. To be accepted as an alternative method, if cash isn't king anymore, the new technology will have to acquire user acceptance. In this thesis a case study of Swish, a mobile payment solution for P2P-payments, is presented. The focus of the study is customer value and technology acceptance of the service.

Den här rapporten förklarar tillvägagångssättet för framtagningen utav en responsiv design till webbplatsen Projects & Staff, en webbplats som tidigare hade en fixed design. Projektet består utav två leveranser, hi-fi prototyper skapade i Adobe Illustrator och Adobe Photoshop samt en färdig mobilversion utav webbplatsen, utvecklad med CSS3. Under projektets gång har jag designat för användarupplevelse och användbarhet, två områden som är viktiga inom responsiv webbdesign. Jag har utfört en förstudie i form av en webbplatsanalys, gjort en PACT-analys samt användarintervjuer. Detta för att definiera behoven som fanns för en responsiv design, samt att få en tydlig bild av användare och deras vanor.

The aim of this study is to illuminate social worker?s perception of social class within the Swedish social service system. This study therefor examine if social class contributes to the production and reproduction of the client and what impact social class has on the interaction between client and social workers. The study was conducted with qualitative semi-structured interviews with social workers from three different departments of social service. The theoretical approach is Yeheskel Hasenfeld?s theory about moral practices in welfare organisations, Michael Lipsky and Roine Johansson?s theories about client construction and Pierre Bourdieu?s class theory.

The purpose of this paper is to investigate the existence of the discipline Design Thinking in a project that aims to strengthen Sweden as a brand. The study will generate knowledge about Design Thinking, with the purpose to increase the understanding of how the discipline can be used as a strategic tool in the processes of strengthening Nation Branding. The authors have used a descriptive and qualitative approach where the Shanghai World Expo in 2010 was examined. The theoretical framework contains previous research in the field, data has been analysed in relation to Lockwood's ten principles of how an organization can become more design-minded and Anholt?s hexagon, which features the parameters that creates a country's Nation Branding.

The main aim of this master thesis was to see the process of an interactive online reference service from idea to final product. The reference service we have studied is developed and used by the Library of the National Institute for Working Life in Stockholm, Sweden and goes by the name phibi. Our goal was to review the whole realization process from the reasons why a service like this was created, how the service was introduced and implemented inside the organisation and finally what the result and consequences were for both the library staff and for the users of the service. Phibi is designed to be a tool that fosters communication between the library staff and the remote users where the users get the opportunity to be helped with their questions by the library staff although they are not physically present in the library. To understand the process we conducted a case study with 11 interviews of the library staff, the superior and the initiator to phibi.

This thesis seeks to investigate how Swedish first class hotels by use of IT can improve customer service and thereby increase the share of loyal guests. The authors have conducted a qualitative study predominantly consisting of an interview-based case study at one of Stockholm?s largest independent hotels. To get a broader and more generalized picture of the hotel industry four smaller studies at other hotels in Stockholm were also conducted. The findings suggest that the use of IT can improve the communication between the hotel and its guests and make possible a continuing relationship between visits that strengthens guest commitment.

Aqeri has since the past year a new profile with name and logotype, which has createda need for an updated visual product identity. The company is a leading developer,producer and distributer of IT products suitable for extreme environments in industry,defense and vehicles. This new profile with the different segments has together with aproduct identity from two companies resulted in that they have no clear designidentity on their products. From this background the aim of this research is todetermine how a development of a design identity is done to implement it to Aqeri.The design identity can be defined as a product?s identity visualized through its formor appearance which defines what the product is.

The project has involved the development of two kinds of shooting targets in partnership with Marcus Bergkvist and Christopher Åkerblom. The project from the client was divided into two parts. This thesis discusses solutions for hands-on transport, development of tripods and an overall design. The second thesis affect resetting systems for the products.The work was done with a process and methodology based on design perspectives. This process has involved the search of relevant data which has provided the platform and opportunity for appropriate and purposeful design work.Concept development has been done using hand sketches and Photoshop, where a simple visualization of different concepts for the tripods has been produced.

Design är en stor del av vårt samhälle. Som studenter på slöjdlärarutbildningen vid Göteborgs universitet har vi upplevt att design får en allt större plats i undervisningen. Studien undersöker vilka kopplingar det finns mellan design och slöjd och hur man kan arbeta med det i skolan. I studien har 10 designstudenter vid Göteborgs universitet och Linköpings universitet blivit intervjuade. I studien användes kvalitativa intervjuer som metod.

The task given to us was to develop an industrial wheel with new thinking in terms of fresh design and construction, with the ability to brake. While the produced wheels of today only own the property of total braking, a wish was made to integrate the ability of directional locking.The time spent working with the project has been filled with multiple sketches of ideas and function analysis.Choices of material and ways of construction have been verified by calculations, tests and prototype building. The goal of this thesis has been to develop a unique caster with well thought-out design that would be adaptable to different areas of applications.The result was a hubless wheel with the ability of directional locking before total braking.A prototype of the wheel has been made to show the design and functions..