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5538 Uppsatser om Service Concept - Sida 53 av 370

Kapacitets- och produktivitetsanalys förflödesoptimering

This thesis describes possibilities for Metso Paper to lower their costs of spray pipes for their pulp wash press TRPE, with maintained good functionality and quality.Information that can be used by competitors has been censored in this version of the essay.To find solutions, alternative suppliers have been contacted and asked to quote. There has also been a new spray pipe designed. The manufacturing costs of the new design have been calculated.The thesis also contains a concept generation of an alternative product to the spray pipes in installations where a high pressure washer is used.To be able to ask other manufacturers of spray pipes to quote, a demand specification based on the currently used spray pipe was made. This was then sent to two alternative suppliers.An investigation of earlier used spray pipes, and the currently used, shows that the nozzles are a big part of the total costs of the spray pipes. To attempt to reduce the nozzles high cost an concept generation was made to find the best solution for a new design.There was a request that it should be possible to change the internal brushes in the spray pipe without cutting and welding.

Kostnadsallokering genom ABC-kalkylering ? en empirisk studie av OMX

As IT service departments in organisations are becoming more complex and customised, the indirect costs are increasing in relation to the total costs. The difficulty of fully estimating and identifying the spread of the cost in the IT service department is increasing. As a result, firms tend to budget the business unit as a total cost rather than as a spread of defined costs. In order to deal with this challenge an ABC calculation will be applied. The Time Driven ABC model will be conducted in OMX´s Servicedesk unit within the IT services.

Konstruktion av hydraulben till mobilt siktverk tillhörande Aktiebolaget Arbrå Sikt & Matare

The project was carried out together with OC Off Course who manufactureand distribute mainly electric bikes.In today?s society, alternative sources of transportation becomes more andmore present and several bicycle sharing programs arises in major citiesacross the world every year.Something that doesn?t exist too much as of yet is bike sharing programsthat uses electric bikes. An electric bike is a convenient way oftransportation as well as a good way of avoiding traffic. With an electricbike you avoid having to sweat when biking over hills or when you need totravel over longer distances.The goal of this project is to develop a bike sharing station according tothe functions need to be met.This thesis Is based on Fredy Olsson´s methods principkonstruktion aswell as a couple of concept generating methods from Kenneth Österlin.From this, a number of sketches were made that later was evaluated inseveral steps in conjunction to a set of specifications. A 3D model of theselected concept was later made in CatiaV5 for a complete product..

En sekulariserande la?robok? : En kvalitativ och kvantitativ studie om fo?ra?ndringar i la?robo?cker i religionskunskap fo?re och efter GY11

The purpose of this study is to investigate whether the new Swedish curriculum, GY11 brought with it changes to how non-religious world-views are presented in five different books in religious education, RE. The method used to analyze the material was a qualitative content analysis as well as counting the pages that dealt with secular world-views. This was later analyzed using philosopher Charles Taylors description and theory on secularization. This was used to identify secular processes as well as to define wether the books definition and description of secular world-views using Taylors concept of ?exclusive humanism?.The research questions are:? What are the authors writing about when describing the secular world- views?? What differences and similarities are there between the different editions prior and after the implementation of the new curriculum, GY11?? Are the secular world-views presented in a way that is compatible with Taylors concept of ?exclusive humanism??The results that are being presented are, first of all that the change between the different editions are not big.

Ethernet POWERLINK drivrutin för Proview

This thesis describes possibilities for Metso Paper to lower their costs of spray pipes for their pulp wash press TRPE, with maintained good functionality and quality.Information that can be used by competitors has been censored in this version of the essay.To find solutions, alternative suppliers have been contacted and asked to quote. There has also been a new spray pipe designed. The manufacturing costs of the new design have been calculated.The thesis also contains a concept generation of an alternative product to the spray pipes in installations where a high pressure washer is used.To be able to ask other manufacturers of spray pipes to quote, a demand specification based on the currently used spray pipe was made. This was then sent to two alternative suppliers.An investigation of earlier used spray pipes, and the currently used, shows that the nozzles are a big part of the total costs of the spray pipes. To attempt to reduce the nozzles high cost an concept generation was made to find the best solution for a new design.There was a request that it should be possible to change the internal brushes in the spray pipe without cutting and welding.

Flödeskartläggning avbilflödenpå Södertälje Hamn

This thesis describes possibilities for Metso Paper to lower their costs of spray pipes for their pulp wash press TRPE, with maintained good functionality and quality.Information that can be used by competitors has been censored in this version of the essay.To find solutions, alternative suppliers have been contacted and asked to quote. There has also been a new spray pipe designed. The manufacturing costs of the new design have been calculated.The thesis also contains a concept generation of an alternative product to the spray pipes in installations where a high pressure washer is used.To be able to ask other manufacturers of spray pipes to quote, a demand specification based on the currently used spray pipe was made. This was then sent to two alternative suppliers.An investigation of earlier used spray pipes, and the currently used, shows that the nozzles are a big part of the total costs of the spray pipes. To attempt to reduce the nozzles high cost an concept generation was made to find the best solution for a new design.There was a request that it should be possible to change the internal brushes in the spray pipe without cutting and welding.

Hur hotellgäster väljer att ta ton & vad vill de egentligen ha? : En kvantitativ studie om gästers uppfattning av service recovery inom hotellbranschen.

Hotellbranschen a?r en bransch som sta?ndigt expanderar. A?ven om bela?ggningsgraden pa? hotellen inte o?kar avseva?rt va?xer antalet o?vernattningar pa? hotell vilket tyder pa? en o?kad konkurrensbild pa? marknaden. Samtidigt fokuserar tja?nstefo?retagen alltmer pa? fo?retagets personalresurser och att kunna erbjuda na?got uto?ver ka?rntja?nsten fo?r att differentiera fo?retagets position pa? marknaden.

Rackmonterad elektrolyscell

This report shows methods and workflow when exploring the potential to change Outotecs HCD Silver Electrolysis machine to a module type. It?s done as an attempt to lower the workshop and installation costs and to give customer a more accurate prize directly. To do this a concept was produced which was set to a stress test. Additional objectives were to investigate freight and installation procedures, pneumatic connections and to calculate the difference in cost.Once the concept, a reinforced type of the original frame, was chosen stress tests in computer simulations were made and appropriate alterations were made.

Servicekvalitet på Linköpings stadsbibliotek ? ur tre fokusgruppers perspektiv

The main purpose with this MA thesis is to examine how visually impaired, disabled and people with dyslexia define service quality at the public library of Linköping. The method that has been used is focus group interviews. A focus group consists of four to eight people who are joined together, without knowing each other before, to discuss a certain subject. The aim is to get a wide spread of answers. A secondary purpose is to examine how this method works.

Investeringsförslag till slipstation för servicearbete av skruvmatare

The project ?Investment proposal for grinding station for service work of screw feeders? has been performed during the spring semester 2014 for the course Bachelor?s thesis for degree of  Bachelor of science in machine engineering at Karlstad?s University. The project has been performed in cooperation with Fiber Workshop which is a service department in the company Valmet AB. Valmet AB is a company that develops and manufacture soft paper tissue machines. The screw feeder is a part that is used to feed, and squeeze out the water out of woodchips.

Svenska soldaters upplevelse av återgången till vardagslivet i Sverige. : Stöd - Hjälp - Hinder

The main focus of this study is to explore Swedish soldiers? experiences of the transition back to everyday life after international service missions. This includes the help and support that they have received and also what barriers to care they have experienced during the transition back to everyday life. The theoretical perspectives of this study are social identity and stigma theory. This study was performed using a qualitative method and includes six individual interviews with active duty officers within the Swedish armed forces.

Kartläggning av ruttplaneringsprocesser för rundvirkestransportörer

Transportation represents 10-15 % of wood supply costs. It is therefore important to improve efficiency in the transport system to decrease these costs. The aim of this study is to map the timber vehicle routing processes used by a sample of timber hauling contractors and to identify possible links between the vehicle routing process and service and economic variables. The study was carried out at Södra Skog in autumn 2008. 15 timber hauling contractors were sampled and interviewed about their work with timber transports.

ESC-analys och studering av knack på en "Diesel Dual Fuel"-motor

A one-cylinder research engine has been used for studies with a Diesel Dual Fuel concept (DDF). DDF is a concept that utilizes a pilot diesel injection to ignite a homogenous natural gas/air mixture. Emissions and engine efficiency have been analyzed in an emission cycle called European Stationary Cycle (ESC) and the knock/pre-ignition problems with this type of engine have been investigated.At low and mid torque levels, an early diesel injection around 60 crank angles degrees (CAD) before top dead center (TDC) was used. At these loads raw NOxemissions was below EURO 6 level (0.2 g/kWh). NOxwas at EURO 5 level over the complete ESC without after treatment and with SCR at high loads it should be possible to reach EURO 6.One issue with DDF is the high HC emission levels.

Lojalitetsskapande hos anställda på fristående hotell

The hotel sector has reviewed big changes, as higher requirements on independent hotels have been set. In order to be able to compete with big hotel chains, it is no longer sufficient to only use the 4P of marketing mix, it is also required a bigger focus on the personnel. Trained and service aimed employees are service companies' intangible assets and they become more important. Globalisation and internationalisation has however contributed to that the labor market has become more open, and employees easier can compare employment conditions or change job.The aim of this essay is to analyze and to evaluate conditions for the internal marketing at independent hotels, in order to be able to achieve employee loyalty. The essay builds on a comparison between managers' and employees' views about internal marketing.A qualitative hermeneutical study has been used in order to be able to analyze and evaluate conditions for the independent hotels' internal marketing.

Ovisshet, ett begrepp att räkna med. En begreppsanlys

Abstract This Concept Analysis according to Walker & Avant (1995) studies the concept of uncertainty in the nursing context. It consists of four parts where uncertainty in general have been encircled in a semantic analysis (part one) and a qualitative content analysis consisting of an questionnaire, distributed to the staff members at one nursing and medicine institution, with an open question about the meaning of uncertainty (part two). The third part is a literature study of the nursing context to find out how uncertainty is described (part three). Part four is the actual concept analysis based on the three first parts. Uncertainty in the nursing context is an individual conscious experience witch is changeable and impressionable. It is chained together with its antecendents and consequences.

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