The author of this report has created a Web-based invoice system and CRM at therequest of the company Webhouse.se. The purpose of the System is to makeeveryday tasks in the company easier. The system also needed to prevent mistakesand errors by managing orders and invoices.The system has been created with the company?s requests in focus. During thedevelopment of the system information security and interaction design have beenimportant aspects that have been taken into consideration.The system has been created using techniques such as PHP and MYSQL.

För kunskapsintensiva företag är det viktigt att arbeta aktivt med kunskap, kunskapsdelning och Knowledge Management (KM) för att vara konkurrenskraftiga på dagens föränderliga marknad. Vi har i denna studie fokuserat på existerande hinder för kunskapsdelning, användning av IT som stöd och hur motivation, belöning och bestraffning påverkar kunskapsdelningen. Hinder inom KM minskar effektiviteten av hur ny kunskap skapas, lagras och delas, vilket därför måste tas hänsyn till och helst minskas eller undanröjas för att uppnå högsta möjliga värde för organisationen. För att företag ska få största möjliga värde av sitt KM-arbete, är det viktigt att det blir en naturlig del av de anställdas vardag. Därför är det viktigt att skapa en inre långsiktig motivation genom till exempel utbildning, belöning och arbetslivsförutsättningar.Utifrån problemdiskussionen ovan ställer vi oss frågorna ?vilka hinder finns??, ?hur används befintlig IT som stöd?? och ?vilken påverkan har motivation, belöning och bestraffning på kunskapsdelning??.

The Swedish sports retail industry has experienced extensive growth during the last decade, and this has attracted new entrants to the market, both start-ups and international followers. This has inevitably put more pressure on incumbents, which are now confronted with major challenges as how to retain their customers and market shares. Customer loyalty has been proved to be an important factor for customer retention and proposed to constitute inertia of switching behavior. In light of this problematization, the purpose of this study is to describe the underlying factors of loyalty and whether purchase habits could further explain customer loyalty. The aim is also to understand the strategic implications of the factors involved.

Bakgrund: Människors förändrade levnadsvanor med upplevelser så som hotell- och restaurangbesök har ökat kravet på den service som förväntas inom branschen. Kravet på ökad service ställer krav på att medarbetare ska vara motiverade till att prestera för att kunna erbjuda den service som efterfrågas och för att företagen ska kunna nå upp till sina uppsatta mål. För att motivera sina medarbetare och få dem att ta beslut som är i enighet med företagets mål kan företag använda sig av ett belöningssystem.Syfte: Syftet med studien är att kartlägga hur belöningssystemet i hotellkedjan är utformat för hotelldirektörerna samt hur bonussystemet uppfattas påverka motivation, handlande och beslutsfattande. Ett andra syfte är att identifiera och analysera de positiva och negativa effekter bonussystemet kan ge upphov till.Metod: En kvalitativ studie har tillämpats och en fallstudie på ett företag inom hotellbranschen har genomförts. Semi-strukturerade intervjuer med fem hotelldirektörer inom hotellkedjan har legat till grund för det empiriska materialet.Resultat och slutsatser: Studien visar att bonussystemet får hotelldirektörerna att bli motiverade till att prestera.

In order to reduce the price for, and improve the performance of automatic control systems for magnetization of synchronus generators, the possibilities of using a PC based software PLC system, Programmable Logic Controller, has been investigated. The result is a system based on the CoDeSys software PLC with runtime environment from 3S-Software, communicating with external units via Modbus fieldbus. System price is reduced from ?5000 to ?2000 and system processing speed is reduced from 10 ms for a Siemens S7 PLC to 4 ms with the CoDeSys PLC system though unsolved problems with runtime seizure caused by improper settings in the PC BIOS..

Syfte: Syftet var att studera och analysera hur en statlig aktör tillämpar belöningssystem som styrmedel inom den avreglerade apoteksbranschen i Sverige. Metod: Studien har genomförts med en kvalitativ fallstudiedesign hos Apoteket AB. Primärdatan har samlats in med hjälp av semi-strukturerade intervjuer. Resultat & Slutsats: Analysen visar att den monetära bonusen i det implementerade belöningssystemet hos Apoteket AB inte är direkt motiverade. Belöningsystemet är dock inte funktionslöst, de bonusgrundande målen skapar indirekt viss motivation hos de anställda som gillar att mäta sig mot varandra. Mjukare aspekter fångas inte upp av det nuvarande belöningssystemet. Empirin visar också att det finns en obalans mellan motivationskällor och belöningarna som utgår. Förslag till vidare forskning: Det finns olika möjligheter vad gäller vidare forskning.

In this thesis a transport system is sought after thatif realised in the city of Uppsala could provide bothwell-being to all its inhabitants and sustainability,here jointly refered to as liveability. It is found thatthe car dominated transport system that is inoperation today provides two fundamental values,namely accessibility in both time and space, whichsets it apart from other transport solutions. Thesetwo values are of immense importance for theliveability in our modern world. On the other handthe car dominated system decreases the liveabilityof Uppsala in several different ways. Some of theseproblems, it is argued, could be solved within thecar system, through the adoption of moreenvironmentally friendly cars etc., but otherproblems are inherent in the car system and willremain no matter what changes are made.

Because of increasing demand of power on Malmbanan the capacity of the existing wires which supply the trains must be increased. This increases the stress on the existing poles and for this reason the system for supplying the loads along the railway is to be removed from the poles and be replaced by some other system. This thesis is a study on a two-level low voltage (1 kV and 0.4 kV) electrical system with the aim to investigate if it can be an alternative to the system used today taking into account the voltages, fault currents and costs.In this thesis the following tasks have been performed:? Gathering of data? Description of basic theory? Loadow and fault current calculations of the system with MATLAB? Life Cycle Cost estimate of the system? Analysis and conclusions from the resultsThe results show that the new system can be an alternative to replace today's system. The simulations and calculations show that the voltage drop is at an acceptable level and that the fault currents are large enough to supply a safe disconnection if a fault occurs at the far end of the system..

There is an increase of financial integration, which can be seen in recent mergers of banks, financial institutions etc. in the European Union especially in the Nordic countries. However there are some weaknesses in providing consumers cross border services in the sector of banking, such as cross border bank account transfer of payments. The existing transaction costs do not encourage cross border services. Nevertheless a customer of a global or European bank can anticipate to be treated the same way in all of its branch offices inside the EU countries.

In Sweden most public libraries give users access to databases. These databases are sometimes possible to reach outside the library by internet at any time and this provides a change for the library and the society. Librarians function as change agents when they give access to databases and when databases are introduced to users. However, reports show that the use of databases, especially those in English, is not high in reference work. This study aims at analysing attitudes of librarians to access and use of databases on and by public libraries.

The purpose of this study was to examine the obstacles and problems prescribers of exercise on prescription (EoP) in primary care in Bollnäs and Söderhamn experience when using the method. It also aimed at examining if the barriers identified in previous studies also will be found in Bollnäs and Söderhamns municipalities. A qualitative study was made and four interviews with the managers of health centers in Bollnäs and Söderhamns municipalities were completed. The only inclusion criteria was that it would be a licensed health care professional at the clinic who work with, and prescribe the EoP. A content analysis was performed, which categorized the statements made according to their content.

The management of information is a significant competitiveness in companies. Companies stored and save information every day, and it is very common to save de information in different sources. This makes de management of information complex. To mange, monitor and analyze the information, companies can use a system called Business Intelligence. BI system is an analytical system that extracts and converts data into useful information that helps employees to make informed decisions.

This paper is an attempt to distinguish the specifics of the conflict resolution process and the negotiations during trade conflicts. First of all, this kind of conflict almost always contains some kind of protectionism which doesn?t make sense economically. Imposing trade-barriers decrease the overall welfare of your own nation and the only winner is the protected sector. These policies can be introduced since the political pressure from threatened industries is usually much stronger than the pressure from the consumers who will bear the burden of protectionism.

The purpose of this study is to increase an understanding of what prevents the mandatory reporting law, based on the preschool staff's approach to mandatory reporting law about child abuse and neglect to social services, and how these barriers affect their decision to report. The study will also understand what preschool staff experience facilitates the mandatory reporting process and what can be done to improve the process even more. The questions of the study were based on the purpose of the study and have been formulated in two questions:What prevents the mandatory reporting law requirements for preschool staff and how can these barriers be removed? What facilitates for preschool staff to be confident in the decision to report child abuse and neglect, to social services?The study used qualitative semi-structured interviews with five people working at the preschool, including two preschool teachers and three childcare workers. An interview guide was designed as a help to answer the questions about what the barriers are and what it is that makes it easier for the preschool staff, regarding the decision to report cases of child abuse and neglect to social services.The results, based on the five interviews , shows preschool staff's thoughts of the knowledge on the mandatory reporting law, the mandatory reporting process, their perspective of the mandatory reporting law and the uncertainty surrounding the mandatory reporting law.The study's analysis consists of the results that have been analyzed using the theory of social representations, in which the analysis shows an understanding of how the preschool staff act and think about the mandatory reporting law requirements based on their everyday knowledge.

The purpose of this report is to examine various roof structures that can operate in a warehouse with large spans. The building that is examined in the report is currently under construction, and the roof construction has already been selected. The selected roof system will therefore be compared with some other structures and materials that have been possible. The report will evaluate three different frame materials, two insulating barriers and two overlaying materials. Another important part in major construction projects is the roof safety.