The main aim of this master thesis was to see the process of an interactive online reference service from idea to final product. The reference service we have studied is developed and used by the Library of the National Institute for Working Life in Stockholm, Sweden and goes by the name phibi. Our goal was to review the whole realization process from the reasons why a service like this was created, how the service was introduced and implemented inside the organisation and finally what the result and consequences were for both the library staff and for the users of the service. Phibi is designed to be a tool that fosters communication between the library staff and the remote users where the users get the opportunity to be helped with their questions by the library staff although they are not physically present in the library. To understand the process we conducted a case study with 11 interviews of the library staff, the superior and the initiator to phibi.

The purpose of this thesis is to investigate the employees´ duty of loyalty to their employer when making statements on social media networks and if this opposes the employees´ right to freedom of speech. Another purpose of this thesis is to investigate freedom of speech from an EU juridical point of view. Also a discussion concerning gender issues on this subject takes place is presented in the thesis. The questions to answer the purpose of this thesis are the following: Where is the line drawn for what an employee can publish on a social media network without breaching their duty of loyalty towards their employer?, and How does an employee´s freedom of speech relate to these types of statements on a social media network? The method used for this thesis is the classical legal method.The legal inquiry shows that duty of loyalty is a hidden clause in all employment contracts, and it must be respected by the employee.

The main aim of this master thesis was to see the process of an interactive online reference service from idea to final product. The reference service we have studied is developed and used by the Library of the National Institute for Working Life in Stockholm, Sweden and goes by the name phibi. Our goal was to review the whole realization process from the reasons why a service like this was created, how the service was introduced and implemented inside the organisation and finally what the result and consequences were for both the library staff and for the users of the service. Phibi is designed to be a tool that fosters communication between the library staff and the remote users where the users get the opportunity to be helped with their questions by the library staff although they are not physically present in the library. To understand the process we conducted a case study with 11 interviews of the library staff, the superior and the initiator to phibi.

The Arctic region appears as a pristine remote environment, yet there is increasing evidence that it is greatly impacted by pollution such as lead (Pb) and mercury (Hg). In this environment deposition of Hg has increased threefold since the last industrial revolution. In this study five cryosolic soil profiles within non-sorted circles (NSC) in the Abisko region, northwest of Sweden, has been analyzed to improve our understanding regarding how pollutants are distributed within such type of soil. The soil samples have been analyzed with the use of X-ray fluorescence analysis (XRF), for the measurements of the total concentrations of e.g. lead (Pb) and zirconium (Zr).

European cities of today are under the challenge to find ways to stay competitive and flourish in a rapidly changing world, where the old patterns of centrality and periphery not necessarily holds true. New and improved communication networks, a changed political geography in Europe, and the globalisation of not only the financial and industrial markets but also to a certain extent the globalisation of people, have all led to great challenges for cities and regions.In a changed spatial reality the classic monocentric models are challenged by newer models of urbanisation. The polycentric urban region is one such model which has been used to describe urban regions like the Randstad in the Netherlands and the Rhein-Ruhr region in Germany. Regions which lack the single dominant central city of the monocentric models of old, and instead shows a high degree of more equal-sized and sometimes more specialised cities in regional cooperation. The polycentric urban region is in that aspect a possible model for how other urbanised regions in Europe may act to be able to position themselves as attractive urban regions and regional hubs in the European urban network.Polycentric urban regions are not a universal solution, though.

This report is intended to give an insight in the Network Performance Assessment Modeland the parameters that is needed in the making of a fictitious grid that represents anoptimal grid. A main goal is to investigate how the construction of a real grid iscompared to the fictitious.One of the key parameters is how redundancy is treated in the model and to find theoptimal amount of redundancy versus the costs. Further is the dimensioning of the grid ofinterest. The fictitious grid is based on energy whereas the real grid often is based onsubscribed power and these two principles are compared and analyzed.The difference in the outcome of the model result due to variations in input data of themodel is also discussed in the report..

Att arbeta i projekt är historiskt ingen ny företeelse då idén om att strukturera upp arbetet i projektform är något vi burit med ossunder årtusenden. Trots att det med tiden vuxit fram nya bra idéer kring hur arbetet i projekt skall styras är det många av dagens företag som misslyckas med att uppnå de uppsatta målen. Hur kommer detta sig? Idag är många teoretiker inom projektområdet överens om att svaret många gånger ligger i projektets startfas. Förmågan att starta projekt anses vara alltför bristfällig i många företag.

Uppsatsen behandlar betydelsen som film har för vår förståelse av olika fenomen och historiska händelser, för förmedling av ideologi samt hur filmskapare arbetar för att övertyga sin publik..

Under de senaste åren har e-underhåll väckt ökat intresse. Det är en underhållshantering där exempelvis ett fordon hanteras och övervakas över internet. Inom detta område finns det olika tekniker. En sådan teknik som vuxit fram under de senaste åren är ?remote diagnostic system? eller fjärrdiagnostiska system.

The Swedish energy system will be influenced by many future changes, such as energy and climate policy objectives. The installation of more renewable electricity could increase by using solar energy. Over the recent years, grid-connected photovoltaic (PV) systems have increased dramatically in Sweden, partly due to various support systems and compensation models. These support systems have been designed to make it easy for individuals and businesses to invest in self-generated electricity and thus contribute to the transformation of the energy system.The introduction of a higher proportion of solar energy may in turn affect the Swedish electricity system. This could mean that the electricity companies will be facing a number of changes in the near future.

To achieve a working collaboration in a big, complex organization where there are vast requirements on both quality and profitability is not always an easy task. An example of this is the organization that was created in the Swedish railway industry following a series of deregulations during the past 25 years. A partial market in this organization is the railway maintenance. In order to achieve a working collaboration between actors in this organization the so-called Purchaser-provider model (PPM) is presently used for the procurement of rail maintenance projects. Previous research has shown that this market-based instrument has clear positive effects regarding the cost-efficiency but hinders the collaboration.

The depth-to-water-index (DTW-index) is derived from digital elevation models (DEM) to map soil wetness, in terms of distance from soil surface to the ground water table. The aim of this GIS based study was to investigate the existence of a relationship between DTW-index and forest site productivity (SP). The belief of such an assumed relationship was based on knowledge that the ground water level is related to site properties that can either promote or impede tree growth. Data primarily comprised rasters of the Krycklan catchment in northern Sweden and depicted DTW-index and a laser scanned vegetation height. The 100th height percentile of each pixel in the vegetation raster was assumed to mirror the top-height, letting it act as a relative measure of SP within a delineated area of equal stand age.

Sammanfattning: Vi står inför en tid med stora pensionsavgångar, endast under 2011 kommer 124 000 svenskar att fylla 65 år. Då äldre anställda ofta innehar mycket kunskap efter lång erfarenhet inom en organisation finns en risk att kunskapen följer med dem när de slutar till följd av en pensionering. Med denna studie önskar vi kunna bidra med en större förståelse för betydelsen av en tydligt utarbetad pensionerings- och kunskapsledningsstrategi för en organisation då dessa stora pensionsavgångar väntar. Vi önskar även bidra med en ökad medvetenhet om kunskapsledningens relevans i organisationer, och att denna medvetenhet bör finnas hos alla anställda och inte endast vara individspecifik.Syftet med denna studie var att kartlägga och analysera det personliga nätverket runt en nyckelperson i en organisation för att kunna utvärdera nätverkets roll i bevarandet av kunskap vid nyckelpersonens pensionering samt identifiera kunskapsbevarande faktorer. Studien genomfördes som en kvalitativ fallstudie där både intervjuer och dagböcker användes för att samla in det empiriska materialet.

Rapporten inleds med en beskrivning av WM-datas Network Management struktur och Reporting Management behov. Därefter följer en beskrivning av de två analys tekniker Datamining och On Line Analytical Processing (OLAP) vilka är de mest använda databasbaserade tekniker. Verktyget Tivoli Decision Support (TDS) är ett stödssystem som ska underlätta för beslutsfattare inom organisationen. TDS baseras på OLAP ? tekniken och rapporten visar avslutningsvis de möjligheter som verktyget ger avseende WM-datas Reporting Management..

In this thesis is studied the electrical load of Paradisskolan with respect to power quality and energy consumption. The school's owner Trollhättans Tomt AB is also interested to know if they can reduce their costs by changing to smaller meter fuses. A recurring ground fault that?s been recorded from powerpanel A1A has been investigated. The school's equipped with an electrical bonding system, harmonic filters for the third harmonic currents, TN-S system from feeding transformer and groundfault monitoring.