Syftet med detta examensarbete var att undersöka vilka faktorer som påverkat acceptansen hos användare, inom den kommunala verksamheten, vid införande av ett datoriserat system. Med acceptans menas att användarna ska kunna utföra sina arbetsuppgifter på ett bra och lätt sätt. Studien har gjorts utifrån användarnas perspektiv.Genom att genomföra en intervjuundersökning på ett flertal kommuner där användarna använder systemet Vabas/Duf, har undersökts hur användarnas upplevda acceptans påverkas av faktorerna delaktighet, användbarhet och lättanvändhet, vid införande av ett datoriserat system. Delaktigheten vid införandet av ett system innefattar även information och utbildning.Resultatet från undersökningen visade att delaktigheten ökade användarnas acceptans. Ingen avgörande slutsats kunde däremot dras mellan acceptans och faktorerna användbarhet och lättanvändhet, då resultatet från de båda grupperna inte visade någon märkbar skillnad..

Purpose: The purpose of this essay is to study how the hotel chain Radisson SAS works with prolonged customer relations with their business clients, with other words the clients that have business agreements with them.Methods: This study will contain an inductive approach and qualitative methods. The qualitative research method is in the shape of a deep interview with the sales manager of Radisson SAS and qualitative interviews of chosen business clients to the hotel.Results: The results of this investigation show that business clients are controlled by what kind of agreements their company has.The companies sign agreements with hotels and hotel chains that are able to satisfy big parts of their needs, if not all of them.With the help of flexible solutions, a well known brand, and good relations, Radisson SAS has made sure that their business clients have prolonged their agreements.They are a global hotel chain near transports, and business clients feel secure with Radisson SAS..

Avsikten med denna uppsats har varit att granska deltagarna i Paradise Hotel 2013/14 ur ett genus- och gestaltningsperspektiv och undersöka vilka stereotyper som gör sig synliga i programmet. Undersökningen har skett i form av en innehållsanalys med teorierna; bilder och tilltal, genusteori och gestaltningsteori som grund.Det utvalda materialet utgörs av ett strategiskt urval av åtta händelserika scener. I det första analyssteget granskades handlingen i scenerna, därefter gjordes en granskning av innehållet i scenerna utifrån tre olika teorier; bilder och tilltal, genusperspektivet och gestaltningsteorin.Resultaten visar att genusordningen i Paradise Hotel bekräftar bilden av dagens ojämställda samhälle. Alla scenerna reproducerar teorierna om ojämna könsförhållanden och stereotypskapandet..

This paper examines how themed hotel companies work with innovation and innovation processes to meet the demands of todays market.. To get a deeper understanding the paper is focused on three separate hotel companies in Sweden. The paper is based on a qualitative method. The paper starts with a methodology chapter, followed by an explanation for a number of concepts that are central in the paper. Here, the reader will also read about the concept of innovation, and innovation processes. This is followed by a number of innovation processes in tourism.

Colour has encountered to be a significant part in marketing, which advantageously can be used in todays competitive market. Therefore, the purpose of this study is to analyze the colours varying associations and present ideas how colours can affect the hotel business. In coherence with the purpose we deveoled the research question, which resulted in following: How can hotels affect their servicescape and identity by the help of colour?The study has a qualitative method that began in an empirical problem that has been tested against theory, which subsequently developed the research question. This implies that our study alternated between induction and deduction.

Internal marketing is according to the theories especially important in the service industry. The purpose of this thesis was to study how service companies work with internal marketing and especially motivation. Our case study, based on interviews conducted on Malmia hotel in Skellefteå, showed that internal marketing plays a vital part in the companie´s success, and that internal marketing is an ongoing process at Malmia hotel. Our study also showed that Malmia hotel works with internal marketing according to the recommendations of the theories..

The aim of this report is to analyse the logistics of a medium sized restaurant and give an overall solution for improvements on the restaurant's logistics. The restaurant of interest belongs to Laponia Hotel and is located in Arvidsjaur, Sweden. Investments for over 100.000 Euros are planned for the hotel, which includes a reconstruction of the restaurant. The details on how the restaurant will be reconstructed are not yet known. I therefore chose to analyse the problemin general terms and find a solution that is focused on the logistic system itself rather than its layout.

Kvalitet, miljö och marknadsföring är några av de mest väsentliga delarna för en hotellverksamhet. Dessa aspekter ger en bild av bakomliggande orsaker och förklaringar till konsumenters attityd. Eftersom konsumenters behov ständigt förändras är det betydelsefullt för ett hotell att kontinuerligt upprätthålla konsumentens intresse för att göra hotellbesöket till en angenäm vistelse.Syftet med denna uppsats är att granska Hotel FrykenStrands konsumenters attityder vid hotellbesök i allmänhet samt på Hotel FrykenStrand i synnerhet. Uppsatsen skall även ge en indikation på vad Hotel FrykenStrands marknadsföring har för verkan på hotellets konsumenter.Resultatet av vår studie har visat att för att en verksamhet skall kunna ha en möjlighet att tillfredsställa sina konsumenter på bästa tänkbara sätt bör hotellet ha kunskapen om vilka faktorer som konsumenterna värderar högre än andra. Det som skiljer effekten av faktorerna åt är i vilket syfte och mån som konsumenten efterfrågar kvalitetsfaktorerna.

The hotel is located on Skatholmen in the archipelago of Stockholm, Värmdö county. The hotel building has an open structure characterized by hospitality and the nature outside. The rooms have stunning views of the island landscape and lush forest. With biodiversity and valuable nature in mind, the building has been designed with a structure that should not be too intrusive in the surrounding landscape. The building is meant to blend into the dark silhouette of the island and to give a light footprint on the topography of the landscape.The use of well-chosen materials and similar design, both in plan and facade, creates a consistent building despite the building's somewhat playful expression.

In today?s society Internet is evolving the tourism industry and it?s the pioneers that use this marketing channel to further their brands that?s that reap the benefits of early adoption. In this essay we research how well two kinds of ownership structures, private ownership and chain ownership, in the hotel market match up against each other in Internet presence and the steps they have taken to encourage guests too book via their websites. We determined that the hotel market in Karlstad was sufficient to study the different kinds of ownership structures as it?s small enough to see the competition between private ownership and chain ownership clearly instead of as normal in more densely populated cities where chain owned hotels dominates the marked due to sheer size. The scientific research consists of two types of methods.

The purpose of this thesis is to examine how power structures concerning gender and sexuality emerge through the use of language in the Swedish reality show Paradise Hotel. Of particular interest is the representation of heterosexual relations in the show. Because of its interest in the relationship between power, gender and sexuality, the thesis is based on theories from gender and discourse studies. The specific theories referred to are Michel Foucault?s understanding of power, stereotypes according to Stuart Hall, Yvonne Hirdman?s gender system and contract theory, Judith Butler?s heterosexual matrix and R.W.

The purpose with the thesis is to analyze and investigate the purpose of the co-operations between different brands within the hotel sector. We differentiate these purposes of the collaborations in regard to connections to quality- and environmental oriented symbols..

The purpose of this thesis was to study managers in the tourism market who works with internal marketing towards their personnel. A case study with two tourism providers, Hotel La-ponia and Mix Ranch, was performed. The cases were based on personal interviews with the hotel manager at Hotel Laponia and with the owner of Mix Ranch. The research questions were based on why tourist providers use internal marketing and how tourist providers use internal marketing. The findings were that it was regarded as very important to have moti-vated, satisfied, and properly trained personnel in this business because they are the ones who have direct communication with the clients and they are an important issue to help the com-pany to success.

Välkommen till Paradise HotelFanny Fellman, Moa Grönroos och Hanna WedénVetenskaplig Rapport B MK045G 7,5 hpHöstterminen 2013-2014Problemformulering och syfteSyftet är att undersöka tv-tittarnas motiv för att titta på Paradise Hotel och hur upplevelsen av programmet påverkar tittarna.Metod och materialEnkätundersökningar där svaren redovisas i stapeldiagram med beskrivande texter.HuvudresultatResultatet vi kom fram till var att majoriteten av tittarna tycker i största allmänhet att dokusåpor är bra. Tittarna följer Paradise Hotel för att se andra människor göra bort sig på TV och de ser på programmet för att det är ett tidsfördriv. Det som underhåller tittarna är spänningen i att bevaka dramat bland deltagare och i gruppen. Den större delen av tittarna påverkas inte av serien och tittarna upplever programmet som att deltagarna enbart deltar för att bli kända senare..

Filmanalyser med inriktning på representationen av Afrika, afrikanen och västvärlden i Blood Diamond, The Constant Gardener och Hotel Rwanda ur ett postkolonialt perspektiv..