The aim of this bachelor thesis is to describe in part the public library users?process when deciding which books to borrow. Focus is on the library users?experience of the process and how literature exposure can support them intheir choice of book. This study seeks to find out to what extent choices arespontaneously made at the library, which elements of exposure that the userfinds helpful in the process and which factors usually influence the user infinding new things to read.The data was gathered through 100 structured interviews with public libraryusers.

The recent decades have been characterised by a trend where the public sector's been inspired by several methods and strategies from the private sector. The public library is in this case no exception. In this context there are different perspectives on whether or not this will lead to a dramatic change of the role and values of the traditional public library. The aim of this master's thesis is to make a contribution to a deeper understanding of the ideological conflicts within the Swedish public library and its relation to the market. In the literature of library and information science I have identified two separate discourses representing two contradictory systems of meaning concerning this relation.

In 1996, the Swedish government deregulated the Swedish electricity market. As a consequence of the deregulation, Swedish customers could start to freely choose between different electricity companies. Different enterprises have tried various strategies in order to shape their image to attract new customers; often focusing on an image revolving around price and environmental friendliness.The purpose of this essay has been to analyze customers? relations to the electricity market. In order to analyze customers? relations a quantitative study has been conducted; focusing on customer satisfaction and customer commitment.

This essay is essentially an analytical comparison of economic and democratic values. The purpose of this is to understand whether or not a conflictof values is in effect, given that democratic values have been expressed as highly desirable and in need of reinforcement while simultaneously economic values in the shape of New Public Management enjoy widespread acceptance andimplementation.Denna text utgör ett försök att ställa demokratiska och ekonomiska värden mot varandra för att se om värdekonflikt föreligger i en situation då demokratiska värden uttryckts som önskvärda och i behov av förstärkning och där New PublicManagement, ett reformprogram som i grunden utgör ett försök att införa mekanismer för styrning och organisation som byggts på marknadsekonomiska värderingsprinciper i stor omfattning genomdrivits inom offentlig sektor. I texten förs ett resonemang som når fram till slutsatsen att en värdekonflikt faktiskt på sätt och vis kan sägas föreligga mellan demokratiska och ekonomiska värdena om ekonomisk effektivitet inom offentlig sektor behandlas mindre som ett medel för demokrati, än som ett mål i sig självt. Frågan visar sig i slutändan handla om användandet av en ny normativ logik som inte är fullt kompatibla med den kontext den försöks infogas i..

En stor förändring som har skett inom den offentliga sektorn sedan 1980-talet är synen på hur man bäst effektiviserar verksamheten. Kommunerna riktade blickar mot företagsvärlden där företagsidealet utmärkte sig som det ideala och optimala för effektivisering. En rad olika teorier om hur man bäst effektiviserar den offentliga sektorn som inbegrips under new public management kom att realiseras under 1990-talet. Med bakgrund av den nya styrningen i form av beställar- utförarmodellen som ett led i new public management har syftet med denna uppsats varit att studera i vilken utsträckning tjänstemännen utövar makt genom att studera ett fall och den beslutsprocess som föranledde det. Vidare har syftet varit att studera på vilket sätt tjänstemannamakten utgör ett demokratiskt problem.

In the new Library Act of 2014, it is stated that public library supply should be characterized by quality. To investigate what this means for the library, I do a functional analysis of ideas of librarians' views on quality and how they work with purchasing, weeding and mediation. I have chosen to limit the essay to fiction for adults in Swedish public libraries. By combining the basal idea analysis, where I investigate librarians' ideas about quality, with an operational analysis of ideas, where I examine the effects librarians' quality ideas get for the daily work, Iwant to find out the librarians' quality ideals.The material I analyze consists of 18 questionnaires, filled out by librarians with responsibility for purchasing and / or thinning in libraries across Sweden. The analysis is done with an analytical schedule, that consists of a number of opposing ideal types taken from previous research on quality, purchasing, thinning or mediation.

The aim of this essay is to examine different discourses concerning adolescents and library youth services that can be identified in the material. 73 articles from the Swedish library journal, Biblioteksbladet, were analysed trough a model. The different articles were all published between 1916 and 2005. The analysis revealed a result that consists of four discourses about adolescents and youth services at different libraries between 1916 and 2005: the library as fostering discourse, a new era discourse, the visiting activities discourse and the young adult discourse. The library as fostering discourse is based on the idea that the library itself doesnt need to change the service to adolescents, instead the adolescents are supposed to change into good library users.

Aim: To investigate the observed issues about the economy units? importation in the municipal of Bollnäs, Sweden, and study the internal communication according to this matter. Method: This paper is written as a process where the information flow has been decided by the information held in the interviews. The interviews have dealt with the economy units issues and the communication linked to it, within the oganization. The persons that have been interviewed are Olle Nilsson Sträng -principal of the municipal executive board, Leopold Stoltz - head of the municipal, Jan Lahenkorva? principal of the youth and child care board Maj ?Britt Karlsson? head of the youth and child care management and Eva Eklunddirector of junior school.

In 1996, the Swedish government deregulated the Swedish electricity market. As a consequence of the deregulation, Swedish customers could start to freely choose between different electricity companies. Different enterprises have tried various strategies in order to shape their image to attract new customers; often focusing on an image revolving around price and environmental friendliness.The purpose of this essay has been to analyze customers? relations to the electricity market. In order to analyze customers? relations a quantitative study has been conducted; focusing on customer satisfaction and customer commitment.

The main aim of this paper is to illurninate how a group of immigrants meet the publiclibrary in Sweden. I have chosen to discuss Iranian immigrants' meeting with the publiclibrary in Borås. The investigation (qualitative interviews and inquiries) has taken placein the public library of Borås and partly in a local library with high density of immigrants.A theoretical perspective deals with the case study of dual marginality, where theconception of the "Marginal Man" or "The Outsider" is central. I have indicated how theprevious authors have considered this problem, to live on the verge between twodifferent cultures and how individuals react on it.The interviews and inquiries answered by Iranian immigrants are the most importantmaterial in this investigation and the result of them is connected to the theoreticalperspective and a discussion, what it means for the public library..

Fairy tales are commonly considered to be both timeless and classless. Since the 17th century, when most of the tales we have access to today were first collected and published, the idea that fairy tales are part of an oral tradition, and therefore more or less uninfluenced by academic and literary trends, have been dominant amongst researchers, critics and readers. This idea needs to be revaluated. Even if the tales might have their roots in an oral tradition the history of the fairy tale ?is not primarily a history of oral transmission, but rather a history of print?, as Elizabeth Wanning Harries puts it (Wanning Harries, 2001:4).

The aim of the thesis is to illustrate how a group of community policing officers makes themselves relevant to their community, this in relation to wider organizational circumstances and exterior structures of society. Earlier research on the subject tells us that community policing can be proactive and crime preventing in such a way that the confidence and trust in the police is increased. Research is also making clear that proactive police work is hard to measure and evaluate, which is why my contribution to the field is to explore how this effects the way the police officers in Bergsjön, Gothenburg is making themselves relevant and the way that they see themselves as community policing officers. The relationship police ? community will be regarded as how someone treats their audience, attentive to its feedback, in order to get ones message out, in this case confidence and trust in the police, under influence of the audit society.To achieve the aim of the thesis, participating observation was chosen, to experience the police officers everyday work.

The aim of this thesis is to investigate and increase the understanding of a present function of today´s public library, namely the function of meeting place; here called the social function or social space. Two small town libraries are included in the study, and the questions examined are:How is this function described at the two libraries and what similarities and differences are there between the two? How can one describe the relation between how the library as social space is described in research and at the libraries? The theoretical framework used in examining these questions, consists of three different discourses in culture policy (the discourse of state, market and civil society) and theories on civil society and the public library. A summary of current research makes visible eight different aspects of the public library as a social space. These aspects functions as parts of the theoretical framework as well.

The aim of this thesis is to investigate what chief librarians in Sweden know about the present education in Library and Information Science and what opinions they have of it. We have used the following four questions as a starting point for our work: + How much do the chief librarians know about the education in Library and Information Science? + What are their opinions of the education? + What emphasis do they put on academic degrees and practical experience? + Are there any differences between various kinds of libraries regarding these issues? We decided to use questionnaires to gather our information. These were sent to 200 chief librarians on both public and research libraries all over Sweden. 151 of the questionnaires were answered.

The aim of this thesis is to examine the underlying causes for the opening of Karlstad Public Library. In doing so a theory based on the actor/structure model within social theory is used. The structures and actors are intertwined and therefore need to be analysed together. To do so the theory poses a series of questions that needs to be answered. The method used is document analysis.