Scania CV is one of the world's largest truck manufacturer. It is not only the directproduction of vehicles and methods that are important for Scania but also the servicemarket handling spare parts, repairs and workshops. The department Vehicle ServiceInformation construct standard times through work measurement for particularworks in the workshops. The software application STAM is used in the servicemarket to create and store standard times which then are exported to theworkshops' own systems.The purpose of this master thesis is to analyse and evaluate the internal workmeasurement system that includes standard times and the software STAM. Also,based on external analysis and benchmarking of other systems suggest appropriatefuture development within the area for Scania Vehicle Service Information.In order to perform the investigation, interviews and studies have been doneinternally at the departments that are involved in work measurement as well asexternally at Scania workshops.

Den senaste kursplanen i idrott och hälsa betonar att friluftsliv ska vara en del av undervisningen. I samband med en flygande inspektion av skolinspektionen 2010 uppdagades det att olika bollsporter var det som förekom mest i idrottsundervisningen. Med detta i åtanke var undersökningens syfte att beskriva innehåll och omfattning i friluftsundervisningen i skolan, och om det fanns några skillnader beroende på om skolan ligger i en stats- eller naturmiljö. Undersökningens syfte var också att ta reda på elevernas uppfattning om vad friluftsliv är och deras inställning till friluftsliv. Undersökningen har en kvantitativ komparativ ansats och resultatet baseras på 76 enkäter.

Det förekommer mycket forskning kring brytning hos andraspråksinlärare. Många studier använder sig av modersmålstalare som har skattat brytning hos andraspråksinlärare på en Likert-skala (Jesney, 2004). Ett mål med föreliggande studie var att bidra till en ökad insikt om och hur personer med svenska som andraspråk uppfattar utländsk brytning i svenska på samma sätt som en modersmålstalare gör och om det fanns något samband mellan förmågan att uppfatta brytning och förmågan att utrycka sig på svenska.  Djupare analyser gjordes av Perception och produktion hos andraspråksinlärare. Designen på studien bestod av tre grupper och omfattade 42 deltagare som representerade 15 språk . Två av grupperna innehöll andraspråksinlärare och den tredje gruppen bestod av modersmålstalare.

Scania CV is one of the world's largest truck manufacturer. It is not only the directproduction of vehicles and methods that are important for Scania but also the servicemarket handling spare parts, repairs and workshops. The department Vehicle ServiceInformation construct standard times through work measurement for particularworks in the workshops. The software application STAM is used in the servicemarket to create and store standard times which then are exported to theworkshops' own systems.The purpose of this master thesis is to analyse and evaluate the internal workmeasurement system that includes standard times and the software STAM. Also,based on external analysis and benchmarking of other systems suggest appropriatefuture development within the area for Scania Vehicle Service Information.In order to perform the investigation, interviews and studies have been doneinternally at the departments that are involved in work measurement as well asexternally at Scania workshops.

Title: Satisfaction and loyalty from a customer viewpoint Level: Final assignment for Master degree in Business Administration Authors: Thomas Blomqvist and Per Nilsson Supervisor: Lars-Torsten Eriksson Date: Januari 2010Purpose: The overall purpose of our paper is to describe Alfas customers based on the level of satisfaction and loyalty. We also want to find out if there are specific characteristics of customers with a high degree of satisfaction and loyalty.Method: We have used both secondary and primary data in the paper. We started with a review of relevant literature to seek knowledge in the field of customer satisfaction and customer loyalty. Thereafter we conducted a prestudy by interviewing three of Alfas employees, and finally we conducted a quantitative survey on Alfas customers. The results were analyzed and compared against current theory of customer satisfaction and customer loyaltyResults & conclusion: The results suggest that Alfa is successful in meeting customer expectations in service delivery, even if we can confirm differences in outcome between the three businessareas.

The primary purpose of this study has been to investigate the Swedish timber industry?s Perception of compression wood. A secondary aim has been to describe particular areas within the production process where compression wood is likely to cause problems. This study has mainly been carried out as a questionnaire. In order to connect the findings to current research, additional information has also been collected by means of a literature review. The questionnaire has been intended for sawmills and wood-manufacturing companies from various production classes and owner categories, as well as from different parts of the country.

On July 22, 2011 a bomb detonated in the government building in central Oslo in Norway and eight persons died. Later that day, 69 people, most of them youths, were shot down and killed on the island of Utøya by a uniformed Norwegian man.The purpose of this study is to analyse Anders Behring Breivik's personality and explain why he became a killer. I have used a Psychobiographical narrative method, which serves to describe the mind of a human being, linking the mind to motives, scripts, unconscious ideas and personality.My primary sources are Breivik?s Manifest: 2083 A European Declaration of Independence and the inter-views with his father and stepfather, together with the Psychiatric Reports which were submitted to the District Court of Oslo. I have analysed in what way Breivik?s childhood influenced his behavior as an adult.

SammanfattningSyftet med undersökningen är att ur ett genusperspektiv beskriva, belysa, tolka och reflektera kring företeelserna: pojkars och flickors receptioner av en text, deras uppfattning om det egna skrivandet och om genus kopplat till skrivandet. Genom tidigare elevsamtal hade jag mött några pojkar som ansåg att det fanns skillnader mellan könen vad det gäller att skriva. Det jag visste sedan tidigare var att pojkar presterar sämre än flickor betygsmässigt i alla ämnen utom i idrott oavsett klasstillhörighet, etnicitet eller var de bor. Att plugga inte är förenat med att vara cool om man är pojke. Min utgångspunkt var att eleverna skriver lika, men att pojkarna inte visar detta öppet för att upprätthålla sin status.

SammanfattningStudien utredde orsaken till partnerval inom den egna etniska gruppen. Judiska universitetsstuderande (n=42) jämfördes med icke-judiska svenska universitetsstuderande (n=42) och deltagarna jämfördes på variablerna ingruppsidentitet, likhet, stöd från socialt nätverk, partnerval och kollektivism. Dessutom attraktivitetsskattades personer med och utan davidsstjärna. Bäst prediktor för svenskarnas preferens för partnerval inom gruppen var stöd från socialt nätverk medan likhet var bäst prediktor för judarnas ingruppspreferens. Ingruppsidentitet predicerade partnerval inom gruppen för judarna, men inte för svenskarna.

The making of a cultural historical exhibition usually involves the collaboration of two categories of professionals: the curator, in charge of the exhibition content, and the designer. From these positions, representing content and form, the team is in charge of cooperating towards a shared goal ? the exhibition ? which is the spatial expression of ideas.This MA thesis is based on my work experience as a designer of cultural historical exhibitions. By means of situations where my perspective collided with that of the museum curators?, I examine our different concepts on a number of issues: the meaning of an exhibition; the process; and the Perception of what our respective roles are.

The Internet provides the common user with a variety of both traditional and non-traditional news sources, and a vast range of possibilities to contribute to the flow of information. By their participation in the production of information ordinary citizens can sometimes function as non-traditional news sources them selves and reach a potentially unlimited audience. The interactive nature of the Internet blurs the line between producers and consumers, and challenges traditional definitions of what counts as "news" as well as who qualifies as a "journalist". The main purpose of this thesis is to examine the potential consequences of this decentralization regarding the information behaviour of newspaper journalists and their Perception of their professional role. The study consists of qualitative interviews with six journalists, employed by four of the leading Swedish newspapers, and a review of earlier research in the field.

Det svenska förarprovet har vuxit fram ur praktisk yrkeserfarenhet. Oavsett vilken trafikinspektör som bedömer ett specifikt körprov ska bedömningen göras lika. Kognitiva egenskaper bedöms i körprovet genom att observera handlingar och beteenden. Syftet med denna uppsats var att ur ett teoretiskt perspektiv undersöka hur trafikinspektörer bedömer kognition, för att undersöka vilka likheter och skillnader som finns. Tre analyser gjordes utifrån tolv intervjuer med trafikinspektörer vid två av Vägverkets förarprovskontor.Trafikinspektörerna ombads beskriva vad som är viktigt hos en bilförare.

The thesis aims to investigate the farmer?s Perception of currency hedging and interest rate bonds and to investigate the farm size of companies categorized by number of acres, has no effect on this. The work also aims to gain an insight into what active farmers consider to be important what to consider when they choosing a bank and a personal banker. The work is based on the survey and has been supplemented by a literature review on the subject. For the survey were selected out randomly 50 farmers with Agriculture and Rural Management education. The requirement of the farmers was that they should be farmers by profession, and also made sure that the farmers of various sizes came with. We got a total of 32 responses within the set response time we said, which was better response than we expected. When the final result came we ranged the farms in a size range. We found out that all farmers in the study diligently follow the market and are easy to assimilate new ideas, providing opportunities to profitability of their business with the different instruments that are available on both the financial level and farm level. The investigation revealed that the major in favor of having a personal banker. They think it´s good to have a special plug to turn to who has knowledge and experience of how the agriculture sector operates.

Extensive cattle management was reintroduced in Sweden during the 1950´s and 60´s. Usually this term refers to suckler cows for meat production that is kept outdoors all year around. Suckler cow farms tend to become fewer but bigger over time. Still however most of the farms with beef cows are small. Extensive animal husbandry can lead to animals becoming shy which leads to difficulties when they are handled due to veterinary treatments, marking, transport etc.

Title: From inspectors to guides: how citizen journalism and participatory cultureaffect the professional identity of Swedish journalists (Swedish title: Från granskaretill guide: om medborgarjournalistikens och deltagarkulturens påverkan på svenskajournalisters professionella identitet).Number of pages: 44 (48 including enclosures).Authors: Towe Bengtsson and Matilda Källén.Tutor: Amelie Hössjer.Course: Media and Communication Studies C.Period: Fall 2011.University: Division of Media and Communication, Department of Informatics andMedia, Uppsala University.Purpose/Aim: The goal of this paper was to answer how citizen journalism andparticipatory journalism as well as an increasing range of information today haveaffected the professional identity and professional lives of journalists. In addition tothis, study how journalists today respond to these changes.Material/Method: The study is based on Deuze?s theories about journalistic ideals,Jenkins? theories about convergence culture, and on theories about professionalizationand de-professionalization based on Nygren, Wiik and Torstendahl?s theories. Thestudy is based on eight interviews with professional journalists, four employedjournalists and four freelance journalists. The results are analysed based on a broadtheoretical framework.Main results: The results of this survey show that the role of the professionaljournalist is extremely complex, with a strong ideological basis that fundamentallyinfluences the journalist's view of the profession and of him- or herself.