BAKGRUND: Alkoholproblem är ett stort hälsoproblem som har påverkan på både social, psykisk och fysisk hälsa. Alkoholproblem är ett lidande problem för patienten och dennes anhöriga. Bemötandet är en viktig del i omvårdnaden och i relationer mellan sjuksköterskor och patienten, sjuksköterskor attityder lysa igenom under bemötandet, att skapa ett vårdande möte är sjuksköterskors ansvar. SYFTE: Syftet med studien är att belysa vilka faktorer som kan påverka sjuksköterskors attityder i bemötandet av patienter med alkoholproblem. METOD: en litteraturöversikt där tolv kvalitativa och kvantitativa vetenskaplig artiklar analyserats.

Since companies have realised the importance of customer loyalty and since the service sector has gained higher significance in recent years, we found it interesting to study what leads to customer loyalty in service companies. The theories we have chosen to consider are customer loyalty, service quality, service guarantees, affinity marketing, loyalty programmes and customer clubs, the customer in focus and other factors that influences customer loyalty. To find out how service companies are working with cus- tomer loyalty, we have conducted a case study within three service companies. Our findings are that customer loyalty has a significant importance for the companies we studied. Quality and personnel were the factors we found had the greatest impact in service companies concerning customer loyalty.

Purpose/Aim: To investigate why people in the age group of 30-40 subscribe to the traditional morning newspaper even though they can get the same information at a much lower cost from for example TV, the internet or the free daily papers. The aim is to also look at possible future alternatives to the traditional morning newspaper.Material/Method: Focus group interviews were used to gather the empirical material. These consisted of a total number of twelve people, divided into three groups. The results from the focus group interviews were analysed with help from established uses & gratifications theories and two diffusion theories.Main results: This study shows that people read the traditional morning newspaper to get a good mixture of entertainment and local, national and global news. It is relaxing to read the newpaper on paper compared to reading it on the internet, mainly because you get a good overview which makes it a lot easier to find exactly want you want to read.

Deliberate self harm as defined pathologically as well as socially is becoming an increasing phenomenon within forensic psychiatry. Nurses working with patients who have self harm behaviour and are confined to forensic psychiatry face different challenges which affect their feelings and attitudes in different ways, in their nursing practice.Purpose: To explore nurses? experiences of caring for patients who suffer from deliberate self harm behaviour and are confined to forensic psychiatry.Method: Qualitative semi- structured interview s from eight nurses working within the forensic psychiatric clinic. Interviews were analysed by using a qualitative content analysis.Results: They worked strategically and emphasized the importance of teamwork, good communication and urged for the need to get necessary education, staff focused tutoring and patient focused therapy.Conclusion: Need for necessary education, patient focused therapy and staff focused tutor is needed to empower staff working with patients who are confined within forensic psychiatry and suffer from deliberate self harm behaviour..

Musik har förmågan att påverka människor och har under historiens gång haft stor betdelse för människor. Det är av stor vikt att anaylsera hur användningen av musik som ....

Pain and pain treatment constitute a huge part of the general nurses work. For that reason the nurse is required to have great knowledge about this area. The fact that our society is getting more multicultural increase the nurses demands even more, to understand and treat pain in patients of foreign cultural background. The aim of this literature review is to examine which culturally learned and trans-ferred valuations, norms and approaches that appear related to physical pain. The aim is also to examine the most appropriate ways for the nurse to show respect and to get more information about this cultural experience in the encounter with the patient.

Bakgrund: Sjuksköterskan har enligt kompetensbeskrivningen och ICN:s etiska kod ett ansvar att förespråka patienten. Begreppet advocacy myntades i USA under 1970-talet och sedan dess har begreppet diskuterats i litteraturen. Advocacy innebär att sjuksköterskan ska kunna uttyda patientens önskemål, kommunicera med patient och närstående, försäkra sig om patientens säkerhet, respektera och beskydda patientens rättigheter och tala samt agera på uppdrag av patienten.Syfte: Syftet är att beskriva faktorer som påverkar sjuksköterskan i rollen som patientens förespråkare. Metod: En litteraturstudie baserad på 13 vetenskapliga artiklar, varav tio kvalitativa och tre kvantitativa. Resultat: Författarna fann i det analyserade materialet, fyra huvudfaktorer som på olika sätt påverkade sjuksköterskan i rollen som förespråkare.

Syfte: Syftet med denna litteraturstudie var att undersöka hur information når fram till patienter med hjärt-kärlsjukdomar. Metod: Systematisk litteraturstudie. 15 artiklar, både kvalitativa och kvantitativa, granskades till resultatsdelen efter sökningar genom databaserna Academic Search Elite, CINAHL och PubMed, samt sökmotorn Elin@Dalarna. Artiklarna som använts är från 2002 och framåt. De hade en kvalitet som var antingen medel eller hög efter en granskning med hjälp av granskningsmallar för kvalitetsbedömning.Huvudresultat: Det fanns behov för patienter och deras anhöriga att få information om patientens tillstånd och kommande besvär.

Många patienter upplever en känsla av oro och frustration under vårdvistelsen. Obehandlad oro kan leda till ökade komplikationer. Oro och ångest är vanligt förekommande hos patienter, men går ofta sjuksköterskan obemärkt förbi. Det är av betydelse att sjuksköterskan kan identifiera och kommunicera om känslor med patienten, samt känna trygghet i sitt sätt att kommunicera. Syftet var att belysa hur sjuksköterskan genom kommunikation kan hjälpa patienten att reducera oro och ångest under vårdvistelsen.

The purpose of this study is to increase understanding of how nursing home staff at dementia care facilities interpret, treat and manages sexual behavior of patients. Four group interviews were made with a total of thirteen participants from three different dementia care facilities. The collected material was processed and thematized in pursuance of the research questions of the study. The results were analysed using three concepts from queer theory; heteronormativity, the heterosexual matrix and power, as well as an article about how nursing home staff constructs actions of patients. The results showed that staff member?s assessments about the patient?s sexual behaviours depended on their posture towards the norm of what is considered to be acceptable.

The parallel bars is used in physical therapy and is mainly used for patients who have to train walking and balance after a stroke or an operation. It consists of two long handrails with two legs on each handrail. These legs go down into two ground-plates and are locked at the wanted height with a pin. The parallel bars is an appreciated device and is used on a daily basis in many care units.The main issue with the manual parallel bars is that it is very difficult and heavy for a single person to adjust the height of it. If a larger adjustment of the height has to be done, the legs have to be adjusted one at a time otherwise the they will be locked.

In this study we have investigated how care users in a nursing home experience their possibilities for influence and treatment from the staff. The study was conducted through focus group interviews with six participants who we met on four occasions. Questions the study departs from are: How do users experience their opportunity to influence? How do the users experience the treatment from the staff? The study has a qualitative approach and has been analyzed by means of symbolic interactionism, with an emphasis on the Self. Our results demonstrate that in situations of good treatment there is also a good influence.

Abstract Chronic heart failure is a common disease in elderly, and is the most common reason for hospitalization in patients over 65 years of age. Research on the elderly and heart failure often focus on treatment strategies, less research is available on patients' own experiences of living with chronic heart failure. The purpose of this interview study, was to gain more knowledge about patients´ own experiences of living with chronic heart failure. Nine patients were interviewed and the text was transcribed verbatim and it was then analyzed with a phenomenological hermeneutical method. From the analysis, three main themes emerged.

Access to correct and updated intelligence about our environment is in an increasingly degree considered important in the private as well as in the public sector. At Mälardalens University, competitive intelligence as an area of research is closely related to Information Design - a multidisciplinary consideration which goal is to improve the receiver´s understanding of intended messages. This study was conducted in order to find out how Information Design was representedin different kinds of literature regarding Competitive Intelligence. Also, it describes the main focus areas concerning Competitive Intelligence in the same literature. Through an explorative "pearl-growing" method combined with searches through referrals, 60 different sources provide a broad basis for analysis.

Långvarig smärta är vanlig hos befolkningen och upp till 30-50 % har smärta av någon form. Av dessa är 10% direkt relaterade till cancer. Trots god att medicinsk vård finns tillgänglig kan brister i bemötandet från vårdpersonalen resultera i att patienter känner sig otillfredsställda. Syftet med den här studien var att belysa vilka faktorer patienten uppfattade som viktiga vid vårdpersonalens bemötande i samband med cancerrelaterad smärta. Studien utfördes som en litteraturstudie och Travelbees vårdteori låg som värdegrund.