Abstract This Concept Analysis according to Walker & Avant (1995) studies the concept of uncertainty in the nursing context. It consists of four parts where uncertainty in general have been encircled in a semantic analysis (part one) and a qualitative content analysis consisting of an questionnaire, distributed to the staff members at one nursing and medicine institution, with an open question about the meaning of uncertainty (part two). The third part is a literature study of the nursing context to find out how uncertainty is described (part three). Part four is the actual concept analysis based on the three first parts. Uncertainty in the nursing context is an individual conscious experience witch is changeable and impressionable. It is chained together with its antecendents and consequences.

The subject of this master thesis is co-operation between archives, libraries and museums. The purpose is twofold: 1 To map out activities within the area to get an overall picture. The mapping is done by studies of documents and consists of international outlooks and an overview of national and regional projects and reports; 2 To investigate how leaders of the respective institutions within the various regions of Sweden apprehend co-operation between the three sectors. The empirical study is accomplished by inquiries and is mainly qualitative. An intermediate purpose of this essay is to try using grounded theory to treat and analyse the gathered material.

Our society has faced monumental changes and therefore our working life has changed as well. We are now in the twentieth first century and still our labor market is gender-segregated. Today networking is an important part of working life and one cannot emphasize enough the importance of having good connections in your network. Networking is now seen as an important tool when it comes to your career. In the past networking has been the men?s arena and it has almost been seen as a male institution.

Inom palliativ vård är en professionell interaktion väsentlig såväl för sjuksköterskan som för patienten och dennes närstående. Interaktionen utgör grunden i omvårdnaden och medför att patienten upplever trygghet. Syftet med studien var att belysa interaktionen i mötet mellan sjuksköterskan, patienten samt dennes närstående inom palliativ vård. Metoden som användes var litteraturstudie. Resultatet visar, att förutom att interaktionen mellan sjuksköterska, patient och dennes närstående ansågs utgöra basen i omvårdnaden så var det väsentligt att sjuksköterskan med hjälp av interaktionen förmedlade stöd, bekräftelse och respekt.

The aim of this study is to point out variations of practices in the relationship between professionals of service occupations and their clients. The material consists of four openly conducted thematic interviews with male professionals who work in the environment of their clients' homes.The main theoretical approach of this analysisis undertaken with ethnicity in mind.The practices identified aim to throw light on the boundaries between the differing cultures of professionals and their clients.The analytical termsboundary reduction and boundary maintenanceare used in this research.The two-stage analysis points out different practicesused, in chronological order, during contact between professionals and their clients. This is followed by a statement of the themes which connect, primarily fromthe professional perspective. The results indicate an intimate connection between intercultural and transcultural aspects through the use of cultural transparancy, which is a strategy connecting different roles, aswell as use of loophole tacticsthat afford the possibility of definingspace, place and relationship.It's illustrated how the professionals operate from "within the structures and worldview" of the client, and this analysis also reveals a glimpse of the potential for cultural changein the meeting between different cultures..

The purpose of this study was to examine how young managers (26-32 years old) in municipal old-age care organizations, in Skåne and Blekinge, experience their professional roles as managers in relation to their age. One of the questions asked in this study was whether managers experienced that their age affected their managerial position, and in that case, how? In order to investigate this, a qualitative method was used, including interviews and observations. Seven interviews with young managers were conducted. My approach in the working process was influenced by Grounded theory as defined by Glaser and Strauss (1968).

The aim of this study was to understand how social workers perceive and understand violence and threats of violence from clients, and how it effect their working environment. It seems that the respondents understand the violence and threats of violence from clients as a result of the clients background problems, vulnerability, dependency and from ?the reason" that the client is currently in the contact with the organization. How respondents interpret the client´s behaviour based on the above-mentioned factors, seem to determine how the respondents perceive and define the violence and threats of violence by clients directed against them. Interestingly enough, although all respondents in the study experienced violence and threats of violence from clients, none of them perceived themselves as exposed at work. The answer to this is consensual.

For many companies, the Internet has revolutionized the relationship they have with their customers concerning costumer service. The use of Information Technology in regard to Internet as a media has provided companies with the opportunity to build customer databases in order to target their customers individually. The airline industry was one of the first pioneers to use the full potential of Internet to improve customer relations and its profits which we aim to investigate in greater detail in our thesis.Our thesis answers the question on how Scandinavian Airlines' (SAS) Eurobonus department uses their website to create valuable and profitable relationships with SAS loyalty club members through direct marketing. In order to answer our research question, three key informants have been interviewed - each representing different sub departments at Eurobonus; service and support, IT and marketing. Our results were that the Eurobonus department use direct marketing methods by sending customized e-mail offerings to target specific customer, using their customer databases.

This study aims to examine attitudes and conceptions of staff who work with mentally disabled persons, concerning normalization and gender. Six qualitative interviews with such professionals were performed and subsequently analyzed. Since the method of this study is qualitative, no claim of generalizability is made. The interview material has been categorized into themes by means of coding. The result of the study is presented according to those themes.

This study aims to examine attitudes and conceptions of staff who work with mentally disabled persons, concerning normalization and gender. Six qualitative interviews with such professionals were performed and subsequently analyzed. Since the method of this study is qualitative, no claim of generalizability is made. The interview material has been categorized into themes by means of coding. The result of the study is presented according to those themes.

När döden inträffar plötsligt, har efterlevande inte fått någon chans till mental förberedelse inför dödsfallet. Efterlevande löper därmed stor risk att drabbas av komplicerade sorgereaktioner, med psykisk och fysisk ohälsa som följd. Denna grupp möts inte i tillräckligt stor utsträckning av strukturerad evidensbaserad omvårdnad, i proportion till efterlevande vid väntade dödsfall. Syftet med litteraturstudien var att belysa närståendes behov vid plötslig död samt att understryka relevanta omvårdnadsåtgärder i akuta skeden. Litteraturstudien är baserad på 13 vetenskapliga artiklar som på olika sätt behandlar närståendes behov vid plötslig död.

This thesis was written by order of Rud Pedersen Public Affairs Company, a PR- consultancy firm located in Gothenburg. The assignment was to investigate social media in Pr- activities. The thesis is formed by three main categories:? What is social media?? Who are using social media?? How can you use social media in public relations?The information which is being presented in this thesis is based on academic reports, interviews and research on social media blogs and lectures. It is a qualitative approach since the purpose is to get a deeper understanding for the subject in question.

Dystrofia myotonika Typ 1 (DM 1) är en kronisk, progressiv och ärftlig neuromuskulär sjukdom. För patienten innebär det en livslång sjukdom där försämring sker över tid och där även flera i familjen är eller kan vara drabbade. Patienter med DM 1 är i behov av regelbunden uppföljning gärna varje år. För att kunna tillgodose patientens behov skapades på Neuromuskulärt centrum, Sahlgrenska sjukhuset Göteborg, en sjuksköterskemottagning. Syftet med föreliggande litteraturstudie, var att kartlägga kunskapen om sjuksköterskemottagningar samt belysa mötet mellan patient och sjuksköterska.

Women experience, in a vaster extent than men, unsafety in urbanpublic spaces. This is a structural phenomenon, based on unequalpower relations. The theoretical starting-point for my thesis is that howwe choose to express ourselves shape the ways we can think about andunderstand society. In my thesis I study depictions of safety in six ofMalmö city?s action plans and guidelines towards increased safety.

Detta är ett examensarbete med narrativ ansats vilken bygger på en självbiografi där en sjuksköterska beskriver sin upplevelse av att vara patient och en bok där fem sjuksköterskor blivit intervjuade om sina upplevelser av att vara patienter. Syftet med examensarbetet var att ta reda på hur sjuksköterskan upplever det att vara patient. För att kunna förstå sjuksköterskans syn och upplevelser beskrivs i avsnittet bakgrund begreppen förförståelse, caritas och caring samt en redogörelse för vad sjuksköterskans profession innebär. Analysen resulterade i tre huvudkategorier med tillhörande underkategorier vilka presenteras i resultatet. De är följande: Upplevelsen av bemötandet, Det vårdande mötet, Erfarenheter av kommunikation och Att känna sig särbehandlad.