Our study aimed at gaining insight of co-workers experiences of different factors that affects the verbal communication and leads to dialogue and misunderstanding between co-workers and their managers. The empirical material was gained from semi-structured interviews with co-workers at various departments within the same organization. We used a hermeneutic interpretive approach and our data was analyzed concerning different factors affecting communication. The result has been interpreted using the theories of deliberative conversations and dialogue competence. We have also used Illeris theory of learning.

This research aim was to examine the relationship between the choice of lunch dish, level of education, gender and age of the participants. The understanding of diet and it´s influence on health was also of interest to the research, as was cooking interest and travel habits. The goal was to demonstrate how these factors affect the adult individuals in their choice of lunch. A questionnaire was filled in by 99 guests in a chosen restaurant. The results show that many of these factors influence the choice of dish, especially those related to gender.

Hälso- och sjukvården är idag under stor förändring, driven av kraven på en mer gynnsam ekonomi och en högre effektivitet, där personalen samtidigt ska kunna bemöta förväntningar från en alltmer upplyst patient. När man lyfter fram kvalitetsfrågor kan vårdens brister och fördelar upptäckas vilket kan leda till förbättringar och förändringar. Syftet med arbetet var att belysa problemområdet patienttillfredsställelse utifrån ett patientperspektiv. Genom att se vad som anses viktigt för patienten i en interpersonlig relation mellan sjuksköterska och patient kan blivande sjuksköterskor öka sin medvetenhet för problemområdet och utföra sitt arbete med en större professionalitet. En ökad patienttillfredsställelse kan leda till en ökad kvalitet på hälso- och sjukvården.

Background: A life with severe chronic heart failure is debilitating, and most patients die of the disease. The possibility of having a heart from a deceased donor is often the patient's only hope of continued life. Aim: To gain a deeper insight and understanding of the patients experiences after a heart transplant. Method: Literature study with results based on 13 scientific articles. Results: Gratitude was the great common experience for the recipients of new hearts.

The purpose of this thesis is to study what motivational factors motivates the staff in the public elderly care and to investigate how the staff ranks the different motivational factors and if the rankings differ depending on gender, age, education, type of employment, time of employment, employer, income and ethnic background. The thesis is based on a questionnaire study with a total of 97 participants. The questionnaire was constructed with the help of prior similar studies conducted in the USA and Malaysia over a sixty-year time period. These studies are then used to analyze the results. The participants in our thesis were given ten motivational factors to rank according to what they believed motivated them the most.

 The aim of the study was auditing medical records examine postoperative blood glucose levels after undergoing CABG surgery. Furthermore the aim was to determine if the ward staff abides the local guidelines frame of reference concerning each ward, regarding blood glucose measurements and blood glucose levels. The study included 70 patients undergoing CABG surgery at the cardiothoracic surgery, Uppsala University Hospital. The study was conducted by retrospective medical record auditing. Studied factors were postoperative blood glucose levels, number of registered blood glucose measurements, a current diagnosis of DM and preoperative HbA1c.

Introduction: Urinary retention is a common postoperative complication associated with bladder distension. Permanent damage to the bladder affects the patient?s quality of life and may lead to a lifelong inability to empty the bladder and needs of self-catheterization with the risk of urinary tract infection. Bladder distension was classified as the fourth largest health care related injury in Sweden in 2013. Bladder distension may occur before the operation starts and is more common among orthopedic patients.

American football is a well-known sport in America. In addition to the design and rules of the game and the surface it is played on, there are also other differences that are not directly visible. One difference noted in this study is how the teams in the game provide players. Each team has a board of directors together with the team's leadership and they will determine which players are most suitable for the team. These players are recruited to the team after graduating from a U.S.

Patienter med annan kulturell bakgrund är sårbara på grund av bristande kunskaper i det nya landets språk vilket leder till kommunikationssvårigheter. Inte bara i Sverige utan i hela världen är kommunikationsbarriärer den vanligaste barriären mellan en sjuksköterska och denna patientgrupp. Bakgrund: Kommunikation har grundläggande betydelse för kvalitén av omvårdnad inom patientvården. En sjuksköterska ska vara medveten om att språkbarriärer spelar en viktig roll i patienters vårdvistelse samt kan vara ett hinder när dessa patienter söker sjukvård. Syfte: Studiens syfte är att beskriva vilka faktorer som påverkar kommunikationen mellan patient med annan etnicitet och sjuksköterska, ur ett patientperspektiv.

Anafylaxi är en allergisk reaktion och personen som drabbas kan få allvarliga och svåra symptom som kräver behandling. Kännetecknet för anafylaxi är att det kan påverka olika delar av kroppen samtidigt; bland annat hud, luftvägar, mag- och tarmkanalen, hjärta och blodkärl. Det blir ofta korta möten mellan ambulanspersonal och patient och därför finns inte mycket tid för att försöka skapa ett förtroende. Omvårdnaden vid anafylaxi sker till en början snabbt och det kan uppfattas som en stressad situation för både patient och personal. Syftet med studien var att undersöka ambulanspersonalens erfarenheter av att vårda patienter med anafylaxi.

The aim of this study is to, from a child?s family relations, describe the usage of terms relating to factors of risk and safety in science and in investigations concerning children in need of protection. It is also of importance in what way the terms are used when the Social Services suggest that measures should be taken, and in which way the children have been heard in the investigations.The issues raised in this study are: (a) How is the current life situation and life quality of the children discussed? (b) The value of factors concerning risks and protection. (c) How is the children?s own descriptions taken in to consideration? (d) Is gender issues considered? (e) How is Lagerberg?s model (Lagerberg, 1998) useful in investigations?The method of analysis is mainly qualitative however it is combined with analysis of literature relevant to the study.

Bakgrund: Självmord är den vanligaste dödsorsaken bland unga, en tonåring tar sitt liv varje vecka. 30-70% av dem som tar livet av sig är deprimerade, 90-95% har haft någon psykisk sjukdom. Syfte: Syftet med litteraturstudien var att belysa vårdpersonalens åtgärder för att förebygga suicid hos deprimerade barn och ungdomar. Metod: En allmän litteratur studie genom sökning av kvalitativa och kvantitativa artiklar i elektroniska databaser och genom manuell sökning. Sammanlagt 10 artiklar granskades och analyserades.

Background/Literature: Workplace environment has a significant influence on the livelihood of many in today?s world. In Sweden one million employees feel the effects of ill-health due to a dissatisfactory workplace environment. Consequently there has been a recent focus on the promotion of health in the workplace with an emphasis on physical activities. However scientific research has shown that psychological and social aspects need to be addressed in addition to the physical aspects.

Our purpose of this paper is to seek an understanding of which service quality factors that affects customers in their decision making progress regarding purchasing financial services such as pension products. We also seek to evaluate the different service quality factors by compare their relative strength against each other. The study aim to investigate if there are any connections between customer behavior variables such as gender, age and income in comparison to these service quality factors related to pension products.The findings aim to help a small financial institute such as our case company Plain Capital to understand how their customers experience service quality regarding pension products.In order to find empirical results we conducted a qualitative research as well a quantitative research. The qualitative research employed both a focus group interview with pension savers and an interview with our case company Plain Capital. We were able to identify the service quality factors for pension?s products with help from the focus group interview.

Bakgrund: Anorexia nervosa drabbar ca 1 procent av alla kvinnor och 0,1 procent av alla män innan 18 års ålder i Sverige. Patientgruppen återfinns i både allmänsjukvård och psykiatriska vårdavdelningar. Sjuksköterskan behöver redskap för att utveckla en vårdrelation till dessa patienter, då vårdrelationen är essentiell för att uppnå hälsa. Syfte: Att belysa de olika faktorer som påverkar vårdrelationen mellan sjuksköterska och patient med diagnosen anorexia nervosa. Metod: Studien är en systematisk litteraturstudie.