Den 1 juli år 2009 trädde en lagändring i kraft i SoL 5 kap. 10 § som innebär ett förtydligande i att Socialnämnden ska erbjuda stöd eller hjälp för att underlätta för de personer som vårdar en närstående som är långvarigt sjuk eller äldre eller stödjer en person som har funktionshinder.Syftet med denna studie var att undersöka hur implementeringen av SoL kap 5 § 10 ser ut i två kommuner. För att besvara detta använde vi oss utav kvalitativa intervjuer med nyckelpersoner med kunskap inom anhörigstödsarbete. Dessa nyckelpersoner har valts ut i två kommuner med olika organisationsform. De två kommunerna vi valt befinner sig i olika stadier i utvecklingen av implementeringen gällande anhörigstöd.Ur vårt resultat fick vi fram tre olika teman och dessa blev sedan grunden till vår analys och diskussion.

Swedish municipalities' websites contain vast amounts of information that caters to a broad audience. For users to be able to access this information, it is important that the website is accessible, to everyone. 74 percent of people with disabilities states in a survey conducted by the Swedish Agency for Participation (2015a) that they use the internet to make contact with local municipalities, but simultaneously more than 1 out of 10 experiences difficulties associated with the use of computers and the Internet, according to Statistics Sweden (2014). The purpose of this study was to identify how Swedish municipalities are working to make their website available for people with disabilities. The study also examined what municipalities should do to make available their website and what difficulties are in the process of making a municipal website available. In working with this survey people who have insights into the subject and seven community representatives were interviewed.

Background:When the patient is critically ill the family is in a vulnerable position. The nurse's role is to support and help the family to find meaning in the difficult situation and to provide realistic hope. Balancing between the patient's and the family's needs is difficult. Knowledge about how nurses experience difficulties in the interaction with family is required in order to grant good care too critically ill patients and their family-members.Aim:To describe nurses' perceived difficulties in the interaction with family-members of critically ill patients.Method:The study is a qualitative literature-based study based on qualitative research. Results: The analysis resulted in four main themes; difficult disunion, environmental constraints, interpersonal difficulties and communicative difficulties.

Tidigare forskning har påvisat vilken positiv verkan olika sorters samarbeten har på innovationer. Interorganisatoriska samarbeten är ett samlingsnamn för olika typer av samarbeten mellan organisationer och dessa kan exempelvis vara nätverk, allianser och forsknings- och utvecklingssamarbeten där det sistnämnda behandlas i vår studie. Organisationer som är involverade kompletterar varandra istället för att konkurrera med varandra. Interorganisatoriska samarbeten uppstår när organisationer söker effektivitet och konkurrensfördelar. Genom att ingå i ett interorganisatoriskt samarbete uppstår en samarbetsfördel som uppnås genom att organisationerna kan tillverka och bistå med olika faktorer som andra organisationer inte kan eller har möjlighet till.

Syfte:Syftet med vår uppsats är att se hur olika svenska reseföretag arbetar med krishantering och se om och i så fall hur krishanteringsarbetet har förändrats efter de senaste årens dramatiska händelser.Metod: Kvalitativ studie med intervju.Slutsatser: Vi hävdar att ledarskapet spelar en stor och viktig roll under en kris, då det är ledaren som verkar som en trygg punkt i den uppkomna krisen. En ledare som vågar ta beslut under en kris, effektiviserar krisarbetet på det sätt att det tjänas tid och arbetet organiseras med en tydligare struktur. En ledare ska inte vara rädd för att ta ett steg tillbaka, när medarbetarna har fått sina givna uppgifter. De organisationer vi studerat hanterar kriser på ett tillfredsställande sätt. Vi har funnit att det i vissa företag inte krävs en skriftlig plan och att man ändå lyckades lösa krishanteringsarbetet.

The aim of this master's thesis is to describe the visibility of the university libraries in the strategic documents from the actual universities to which they belong. And also, the image of themselves they send out, are examined. By examining different kinds of descriptions we want to get a clearer picture of how and in what amount the libraries are mentioned in highest level strategies. By doing this we expect to find out the libraries' strategic role in higher education and research. The research questions are: What role and function are assigned to the university libraries in strategies created by the schools' highest administrative levels? How do the libraries present themselves in their own strategies? The approach is cross sectional and the time frame is year 2008.

Abstract______________________________________________________________________Title:A study about creating understanding for different kinds of empowermentLevel:Bachelors thesis in Business Administration, 15 creditsAuthor:Fredrik LegovicSupervisor:Tomas KällquistDate:2014 - JuneAim:The main purpose of this study is to increase the understanding for different kinds of empowerment and how it affects the staff in the public sector.Method:The choice of method was based on the research aim. The method used to meet the objective was qualitative. The qualitative study was conducted with a hermeneutic basis, where individuals were asked to describe their experience of empowerment and how they feel affected of it. This thesis has a deductive approach, where existing theories dealing empowerment formed the basis for the design of interview substrate, which is then paired with the empirical evidence, based on this the conclusions was drawn.Result & Conclusion:What separates the different kinds of empowerment and how it affect the staff depends most of all on how the management chooses to communicate and share information with their staff.Suggestions for future research:A study regarding managers that works with different kinds of empowerment, and how that affects them, could be regarded as an interesting future research.Contribution of thesis:It shows that different kinds of empowerment affect the staff in different ways, which I made clear to the readers.Keywords:empowerment, thinking skills, relations and organizational - structure and theory.

Handledare: Szilvia Gyimothy och Bo Markulf Problem: Apoteket AB har börjat satsa på extern marknadsföring som en förberedelse inför avregleringen av monopolet. Men förutsättningen för att få en framgångsrik extern marknadsföring gentemot kunderna är att företag har en fungerande intern marknadsföring. För att vara konkurrenskraftiga på en fri marknad är intern marknadsföring en viktig faktor att ta i beaktan för att kunna leverera service såväl till sina interna som externa kunder. Syfte: Vårt syfte är att studera hur en organisation i monopolsituation genom intern marknadsföring kan skapa en konkurrenskraftig servicekultur vid en avmonopolisering. Metod: I huvudsak har det till studien använts en deduktiv forskningsmetod för att sammanlänka teori och empiri.

Problemformulering: Organisatoriska gränser orsakar i viss mån ett hinder för företags målfokusering; i ett franchiseföretag blir detta problem ännu mer komplext då gränserna tydliggörs i form av skilda ägarförhållanden. Vi vill i denna uppsats undersöka hur franchiseföretag hanterar de problem som uppstår på grund av dessa gränser. Syfte: Syftet med uppsatsen är att öka kunskapen om svårigheter och möjligheter med gränsöverskridande samverkan i ett franchiseföretag. Forskningsfråga: Vilka problem kan organisatoriska gränser ge upphov till och vilka möjligheter finns det att överskrida dessa? Teori: Vi använder oss av teorier kring bland annat agent-principal-problematiken, gränsöverskridande samverkan, informella och formella styrsystem samt belöningssystem.

The aim of this thesis is to better understand branding work in government agencies. What can systematic branding work result in, in a government agency, besides a strong brand in itself? Can it contribute to the democratic mission that government agencies have?Based on background information on government agencies, their mission in terms of communication, their particular characteristics in relation to the private sector; brands and how they are developed; as well as theories in organizational communication, and research on the possibilities and risks of branding work in the public sector, a qualitative case study on the Swedish Patent and Registration Office (PRV) was carried out.The case study consists of a study of PRV?s brand platform, their website as well as an interview with the person responsible for developing the platform. The information gathered during the case study indicates that PRV?s brand work seems to have resulted in a number of positive outcomes.

The aim of the study was to examine prerequisites for the changes that are taking place within working with Intimate Partner Violence in Västra Hisingen (a municipal district in Gothenburg, Sweden). My research questions concerned incentives for the new features, their practical consequences and prerequisites for implementation. The study has been performed by three focus group interviews with different parts of the organization represented. The work material has then been analyzed using Implementation Theory, Human Service Organization Theory and theories on breaking up. The study showed that all respondents were motivated to perform the changes, but also that there were significant differences between the groups? conceptions of what implementation demands, and of the organizational support today.

The purpose of this essay was to inquire how workplace conflicts are managed at a number of public social services offices in south-western Skåne. This essay's main research questions were: What organizational factors determine how conflicts arise and are managed in a work environment? To what extent are such factors prevalent at the above-mentioned social services offices? Are certain conflicts typically prevalent in the public social services? If so, what are they? How does the workplace in question manage the conflicts that arise? The inquiry was conducted among the staff of three public social services offices, applying the vignette method. According to previous research, certain system conflicts are typically prevalent in public sector organizations, which adversely affect the work conditions of social workers at the organization's professional level. Two examples each of this conflict type and of interpersonal conflict were included in the inquiry.

AbstractTitle: Network communication for equal opportunities (Nätverkskommunikation för jämställdhet)Number of pages: 47 (54 with enclosures)Author: Hillevi GoodTutor: Ylva EkströmCourse: Media and Communication Studies DPeriod: Spring Semester 2007University: Division of Media and Communication, Department of Information Science, Uppsala UniversityAim: The aim of this essay is to study the possibilities to bring about change by the means of communication in two networks, focusing on the implementation of the Swedish Equal Opportunities Act.Material and method: The study draws on data collected in an electronic survey among representatives of two networks consisting of representatives from trade unions and employer?s associations. The material is analyzed using descriptive tools, cross tables and correlation matrices in which general characteristics as well as individual understandings of the network communication are presented and discussed.Main results: The general results indicate that the network communication serves important purposes, such as providing support and motivation for the members and changing attitudes towards equal opportunities. The analysis suggests that the network members have good communicative possibilities to serve as agents of change within their organisations. Moreover, there is an observed relation between, on the one hand, organizational context and, on the other hand, the network members? own communicational behaviour and their experienced possibility to influence their organizations.Keywords: network communication, diffusion of innovations, behaviour change, Equal Opportunities Act.

The use of coaching is fairly up to date in the business world although it?s relatively new.Despite this, there?s a lack of clarity about what coaching is and what it signifies. Our point ishowever not to define coaching. Based on the normative coaching literature, the purpose is,from a critical discourse analysis to explore the power relations that affect the coach andcoached in their relation to each other, so as to be able to criticize managerial coachingrelationship as presented in the literature. This will contribute to enabling for a more opendiscourse.The theoretical image of managerial coaching described by the literature as a democraticexercised leadership by a certain type of behavior and attitudes, will lead to improvedorganizational performance.

Authors: Lars Johansson & Johan PetterssonTitle: ?There is way to much sports in the athletics? ? A study of Swedish sportsFootball has gone from being a hobby and a popular pastime into a billion-dollar industry, and clubs around Europe are therefore operated more and more like regular companies. Sweden's position in the UEFA rankings is a modest 23 rd place, behind nations such as Austria, Switzerland and Belarus. The economic climate in Sweden is often highlighted as a strong factor. When we started our study we agreed that this could be a major contributing factor to this relatively modest rank, but believed that there were also other factors that played a big role.