The value of a good reputation for Organizations is increasing today as consumers and citizens become more aware of brands. If a crisis hits an Organization, there is now more to lose than before concerning reputation. Therefore the Organization?s communication strategies must be developed to sustain the Organization?s reputation during and after a crisis.In the field of crisis communication there are two distinguished theories which concern what an Organization with help from crisis communication should do to undergo a crisis without losing its reputation. These theories are image repair theory and situational crisis communication theory (SCCT).

Non-profit Organizations? communicational challenges in a glocal market? A pre-study to a communication plan for the non-profit Organization Humlan.This study intends to examine and analyze the current strategic position of the non-profit Organization Humlan, and how the Organization can develop their communicational efforts to make themselves more competitive in the glocalized market in which they compete. This has been examined by qualitative interviews with the employees of the Humlan, and a quantitative survey of Humlans potential target group, students. The results of the interviews showed that the employees of Humlan experienced the competition in the market as fierce, and that they experienced a need to communicate their uniqueness as a non-profit Organization. The employees also expressed a wish for the Humlan brand to become associated with quality. In turn, the student survey showed that the students had a low knowledge-level regarding Humlan, that they were interested in a wide array of cultural expressions, and that they mainly wanted to communicate with Humlan by taking part of information such as news.In summary, the study showed that Humlan could develop their communicational efforts by creating awareness about the Organization and its uniqueness among students.

The aim of this study was to examine the use of critical reflection in two social fields of work, using social workers that have at least five years professional experience. We have chosen to examine two fields of work in the same Organization to be able to see possible similarities and dissimilarities that occur in the same Organization.In our studies at B ?level we examined the use of critical reflection, using social workers that just gotten their degree and that were out working on their first job. In our study we discovered that because of the culture in the Organization it?s easier to accommodate the already existing ways of working, than to ?go your own way?.

There are certain Organizations that manage to handle risk in such a successful way that they almost stay error-free, in spite of the fact that they daily face the risks of accidents. These Organizations are usually given the name High Reliability Organizations (HRO). While the most common example is that of a nuclear plant the variety of what Organizations can fit into the category is extensive.The purpose of this study is to describe safety culture and theories about HRO and how these can be found in practise within an Organization.This qualitative research uses influences of ethnography in its method. The ethnographical approach was picked due to the field of the study and the cultural context in which it is set.The results of the study identify a number of elements sorted into four themes. These themes are deemed compatible or non-compatible with relevant existing theories.

The aim of this study was to examine women shelters conditions as an Organization and how these conditions affect their work with children who have experienced family violence and live in their shelters. In order to achieve a more profound and comprehensive view of the women shelters and their work with these children we selected to execute a qualitative method with semi-structured interviews with collaborators from nine different shelters in Sweden. We found that the women shelter as a non-governmental Organization was bicameral and complex where their work with children distinguishes on several areas. We discovered that the women shelters were an Organization, affected and formed by its environment. From our empiricism we could distinguish differences on a municipality level where collaborations with schools and social services occur in a resource guided hierarchy which influences the women shelters work with children.

The aim was to examinehow managers, based on similar education and policy background, perceive their leadership today, and how it according to them, maybe developed in the future. The sample consisted of younger and older managers within the same Organization, with diverse experience in managementand leadership roles. Data were collected by two focus groups interviews and analyzed bya thematic analysis. The results indicated that managers, regardless of age and experience, have similar views on their management role and are in general positive regardingtheir leadership, despite stressand time pressure related issues. They have also suggested similar changes for future management and leadership roles.

The purpose of this study is to investigate whether Karlstad City Fiber Network visual elements in the form of a pair of speech bubbles fit into the Organization's holistic external communication and branding. The study examines whether Karlstad City Fiber Network image of the Organization and the speech bubbles match the stakeholders view and how the visual elements are perceived and recognized by stakeholders. The theory associated with the study is theories of corporate visual identity, image, identity and branding and visual communication. These three elements are important to be aware of when a generation of an effective external communications. Qualitative interviews with employees at Karlstad City Fiber Network and Karlstad municipality has undertaken to give an idea of ??what the Organization wants to achieve and what their opinions are.

Title: Communicate ? to provide an opportunity Authors: Ida Eriksson & Petra LindbergTutor: Johan Grinbergs, Mälardalen UniversityExaminer: Cecilia LindhSubject: Bachelor's essay, Business AdministrationKeywords: communication, internal communication, channels, communication models, communication theory, information, OrganizationPurposeThe idea of this study was to describe how ABB Sweden?s internal communication and information appeared in Västerås. The aim is also to see what tools and channels they use to communicate information internally and see how employees perceive them in Västerås.MethodWe have read literature in form of books and articles that discuss theories on the subject communication including internal communication, channels and tools. Interviews were conducted with employees of ABB and were to serve as the basis for our empirical work. A survey by the Communication Center was made in the spring 2010 and was also the basis for our empirical work.ConclusionsThe communication has been increasingly from one-to two-way communication. To get a functioning Organization, it is required that the internal communication in the first place will work.

Today, the catering personnel are an essential part of the safety Organization on board Swedish passenger vessels in ferry services. Their responsibilities for the safety on board have increased in connection with the changes in regulations made on the shipping industry. These changes have been mostly related to human factors and structural leadership in the last 25 years.A well-functioning safety Organization requires competence and commitment from every individual. Previous researches on Swedish passenger ferries concerning the safety Organization have raised issues regarding the catering personnel?s perception of the safety on board.

The aim of the study was to understand limitations and possibilities to the discretion of managers in order to fulfill wishes of users. The study is based on six interviews, three with managers and three with staff in common homes for mentally disabled people. The study took place in a municipality in Sweden in the spring of 2010. We used an interview guide with specific themes and questions. The theoretical framework was based on Organizational theories as well as theories about management and discretion.

The purpose of this essay is to develop knowledge about how learning among employees is perceived to occur practically in a pre-school unit seen as a learning Organization. From an employee perspective the intention was to gain an understanding of how they perceive the Organization regarding employee learning in the workplace when it comes to in which contexts and what conditions that enable collaborative learning. Because learning Organization is mostly a vision from a management perspective thereby it should in this case mostly be viewed as the context in which the employees work in.The essay is based on a qualitative research approach with eight semi-structured interviews. It was based on hermeneutics as method of analysis with the intention to gain an understanding of the employees' subjective perception. It is a case study on a selected pre-school unit in Stockholm.

Background and problem: Higher and other demands are made on management control systems in Organizations which have a superior non-financial objective. Systembolaget, a state-owned company with monopoly to sell alcoholic beverages in Sweden, combines two main objectives which can be considered as conflicting, one financial target and one superior non-financial public welfare target. The research questions are focused on the translation of information through the Organization?s levels and if the management control system makes it possible to run the Organization according to both of the two main conflicting objectives.Purpose and Delimitations: To describe, analyze and evaluate how management control can be used in an Organization, which is not profit maximizing and has both non-financial and financial objectives. The essay does not try to describe or draw generalized conclusions regarding general perspectives on Systembolaget?s assignment and objectives.Method: A qualitative and evaluative case study based on interviews with five employees at different levels in Systembolaget has been carried through.

The purpose of this study is tounderstand the approach that the staff who works in the aftercare for juvenileoffenders have to the Organizational structure in the Organization they workin. SiS is the authority which is taking care of the juvenile offenders if theybeen sentence to closed youth institutional care, when they are done it is thesocial service were the adolescent live which is responsible for the aftercare.This is decided by the law since 1999, if a young person between 15 and 17commit a serious crime, they can be sentenced to closed youth institutionalcare. The interest for this study was the aftercare and what possibleparticipant was involved in the aftercare for this young people. By looking upearlier research in the area and doing six different interviews with bothsocial workers, staff on the SiS-institution and an Organization for ex convictthe purpose was examines. To analyze the interviews the theory called newinstitutionalism was used.

AbstractThe dynamic environment means that Organizations always faces new challenges. There are various factors which could affect the process of change thus the purpose of this investigation is to research into the key values of Organizational changes. We have done an in-depth research about a planned and ongoing process of change in the Organization HEM. The aim is to investigate how knowledge and learning are spread among the staff in the company before and during changes. Also further investigation has been made to study the communication between management and employees through the changes. This report includes seven individuals with different working positions within the Organization.

This examination paper concerns how a Organization can reach right quality. In this case the focus is on the communication of the soft product quality within an Organization to achieve right quality. To fulfill the aim of this study a case company has been used to be able to show the absence in the topic. The questions of the study are: How have the customer?s needs been communicated within the Organization? What absences are there today concerning the communication of the customer?s needs within the Organization? How can the communication of the customer?s needs within the Organization improve?The aim of this study is to describe and analyse how the transmitting of the customer?s needs concerning soft product quality is made today in the case company and to reach any improving suggestions.