Finansiell rådgivning har blivit en allt viktigare del av värdepappersmarknaden och samhället i stort. Nya lagar och riktlinjer har kommit till för att skydda konsumenten och öka kompetenskraven hos rådgivarna. Trots detta har Finansinspektionen hittat och belyst ett flertal risker som konsumenten kan utsättas för och årligen inkommer ett stort antal anmälningar till Allmänna reklamationsnämnden från konsumenter som är missnöjda med den rådgivning de fått. Om antalet anmälningar som inkommit till ARN under åren 2008-2011 ställs i perspektiv till antalet rådgivningsmöten som hålls per år utgör denna siffra ca 0,02 % av antalet möten. Det är därför intressant titta på hur stort problemet kring misslyckad finansiell rådgivning egentligen är samt att undersöka hur bankerna säkerställer kvalitén på rådgivningen.Syfte: Studiens syfte består i att kartlägga och analysera de fall som skett avseende misslyckad finansiell rådgivning gentemot privatpersoner, samt att granska och analysera hur bankerna säkerställer kvalitén på den finansiella rådgivning de erbjuder.Genomförande: Genomförandet av studiens datainsamling har skett genom en kombination av intervjuer, granskning av dokument, empirisk forskning samt finansiell teori och rådande lagstiftning.

Smärta är förenat med ett lidande, och sjuksköterskan har ett stort ansvar vid smärtbedömning och smärtbehandling av patienter. Trots dagens väl utvecklade metoder och preparat för smärtlindring behandlas inte patienters smärta på ett adekvat sätt, bland annat på grund av negativa attityder hos sjuksköterskan när det gäller narkotikaklassade läkemedel. För att åskådliggöra hinder hos sjuksköterskan att administrera opioider till patienter med smärta genomfördes en systematisk litteraturstudie baserad på 18 originalartiklar. Resultatet visade att opiofobi hos både patient och sjuksköterska kunde verka som en barriär. Bristande kunskaper angående smärtbedömning och opioid som preparat var ett hinder för tillräcklig smärtlindring Ett bra samarbete mellan sjuksköterska och läkare var av stor vikt för att uppnå goda resultat vid smärtbehandling.

To be able to give optimal care to patients in small animal hospitals, we have to have knowledge about how to prevent the spread of infection. An important part in this is hand hygiene routines. We have to clean hands whenever they are visibly dirty, and disinfect them regularly in between. Another important part is the cleaning and disinfection of the environment in the clinic, and also the cleaning, disinfection and sterilization of medical instruments. Other important parts are isolation of patients with known infections, to wear clothes with short sleeves and to wash them at least once daily, to wear gloves, having short nails and not wearing jewelry when working.

SammanfattningBakgrund:Tidigare litteratur beskriver att sjuksköterskor frekvent blir utsatta för våld på sin arbetsplats. Våldshandlingar orsakar spänningar i förhållandet mellan sjuksköterskor och patienter, vilket har negativa effekter på omvårdnaden.Syfte: Syftet med föreliggande studie var att beskriva bakgrundsfaktorer till att patienter och anhöriga utövar våld mot sjuksköterskor och annan vårdpersonal på sjukhus.Metod: En litteraturstudie med deskriptiv design, som inkluderade 15 artiklar. Artiklarna hittades i databaserna PubMed och Cinahl, sökorden som användes var Nurses, Patients, Hospitals, Workplace, Violence och Factors.Resultat: Huvudresultatet från denna studie var att bakgrundsfaktorer till våldshandlingar var höga arbetskrav på personal, långa väntetider, tid på dygnet, demografiska faktorer, substanspåverkan, påverkan av hälsotillstånd och inställning till sjukvården.Slutsats: Författaren till föreliggande litteraturstudie fann att de bakgrundsfaktorer som beskrevs till att patienter och anhöriga utövade våldshandlingar mot sjuksköterskor grundade sig i missnöje över vården eller att patienter och anhörigas beteenden påverkades av tillfälliga omständigheter. Det är av vikt att lyfta fram detta forskningsområde då det har en direkt påverkan på omvårdnad..

Background and problem: In March 15, 2009, the third piece of money laundering directive was introduced which mean a more strict legislation in control against money laundering and terrorist financing. The directive is based on a risk based point of view which means that the resources should be used where the needs are. The responsibility for financial companies and other parts are bigger then before which means that they have to get a more extensive customer knowledge etc. It has however been appeared that the directive in some cases lack of precision and clarity which creates an insecurity among those who are included by the law. Purpose: The purpose of this paper is to examine which consequences the third piece of money laundering will bring on the banks customer relationships and how the employees work assignments at the banks will be affected. The authors also want to examine how the extension of money laundering will be affected and clarify if there is any indistinctness about how the application looks around the banks.Method: The authors choose to use a qualitative method and the empiric material has been collected through personal meetings, telephone interviews and through e-mail answers. Conclusion: The majority sees the third piece of money laundering directive as something positive which will protect both the banks and their customers.

Bakgrund: Stroke är en av de mest förekommande sjukdomarna i västvärlden och innefattar en stor grupp patienter. Poststroke depression är den vanligaste komplikationen efter insjuknande i stroke och är underbehandlat och underdiagnostiserat. Syftet med studien var att undersöka hur sjuksköterskor kan identifiera tidiga tecken på depression hos patienter som överlevt stroke. Metoden som vi använt är en litteraturstudie med artikelgranskning. Analysen vi använt oss av är en innehållsanalys baserad på Graneheim och Lundmans (2003) beskrivning.

Pyometra is a common and life threatening disease of intact bitches. The disease is caused by a hormonal influence on the uterus in combination with a bacterial infection. The most common treatment is ovariohysterectomy, but several medical options are available to maintain fertility or avoid surgery and anaesthesia. Drugs that can be used for medical treatment are for example progesterone-receptor antagonists, prostaglandins and dopamine agonist. The present study focused on treatment with the progesterone-receptor antagonistaglepristone in combination with antimicrobial therapy.

Bakgrund: Mer än en av tio nyblivna mammor visar tecken på depression efter en förlossning och detta kan ha negativ inverkan på barnets utveckling och föräldraparets relation. I Sverige screenas alla nyblivna mammor för förlossningsdepression då barnet är 6-8 veckor. Nyblivna pappor kan också drabbas av förlossningsdepression men det finns ingen rutin för att screena dem.Syfte: Syftet med föreliggande studie var att undersöka BVC-sjuksköterskors erfarenheter och hantering av förlossningsdepression hos nyblivna föräldrar på BVC.Metod: Studien är baserad på åtta semistrukturerade intervjuer med BVC-sjuksköterskor. Datan analyserades med kvalitativ innehållsanalys med induktiv ansats.Resultat: Av analysen framkom fem kategorier vilka är; svårigheter att identifiera förlossningsdepression, känsla av otillräcklighet, att stödja föräldrarna, användning av screeninginstrument och att observera samt med 13 underkategorier.Konklusion: BVC-sjuksköterskor upplevde att det inte var vanligt med förlossningsdepression hos nyblivna föräldrar. Det var ibland svårt att skilja på förlossningsdepression och depressiva symtom av andra orsaker.

Background:Alzheimer´s disease is a so-called degenerative dementia in which brain cells gradually degenerate and die. The disease causes memory disorders and the trait of character disappears. Alzheimer´s disease also affects the related parties that may take a great responsibility. Related caregivers are entitled to support from healthcare. Aim:The aim of the study was to describe the experiences of being related when caring for a person suffering from Alzheimer´s disease.

 The number of hidden refugees in Sweden is estimated to be at least 15,000. The law, which only allows this group a very limited access to health care, can be considered to clash with the human rights and the ethical codes related to the health care professionals.The aim of the study was to examine how the personnel in public health care may experience treating hidden refugees and which ethical conflicts that may be connected to this. The study, which is of a qualitative descriptive design, is based on eight semi-structured interviews. The interviewees were trained nurses and mid-wives in an emergency room, a maternity ward and a health care centre for asylum seekers.The experience of treating hidden refugees amongst the informants was limited. The study proved that the knowledge of laws and guidelines regarding hidden refugees amongst the interviewed health care personnel was poor.

Multiprofessional teams is a common way of organizing the work in rehabilitationmedicine clinics. Team members are usually physicians, physiotherapists, occupationaltherapists, counselors and nurses where the counselor is the only one from the psycho-social discipline. Team care interventions are provided from a holistic perspective inwhich the patient's physical, psychological and social rehabilitation is taken intoconsideration. The meetings between the professional team and patient have the mainpurpose to increase patient participation. The aim of the study is to observe and analyzecommunication between the professionals, the patient and their relatives during teammeetings.

Joint-related diseases including hip dysplasia (HD) and elbow arthritis (ED) can in advance cases lead to that the dog has to be put down, and these diseases are also the cause to expensive veterinary treatments of many large breeds, including Labrador Retrievers. The aim of this study was to make a follow-up study on the 271 Labradors, who previously participated in a study on the effect of nutrition and exercise on hip and elbow status in a birth cohort born year 2000. That study investigated the relationship between nutrition, exercise, and HD and ED. A follow up study on the same dogs at 5-6 years of age investigated the clinical effects of the radiological hip and elbow status at 1 years of age and if was effected by body condition score. This study took place in 2011-2012 and 187 Labrador retrievers participated.

Objective: The objective was to examine the incidence of constipation, and the preventive measures taken in relation with postoperative pain treatment with opioids at two orthopaedic surgery wards.Methods: The participants were patients that had undergone surgery in the back, hip or thigh. They were selected through systematic selection and a total of 46 electronic health records were examined. The factors investigated and tested for correlation with constipation were the usage of laxatives, daily fluid-intake and early mobilisation.Results: Totally, 26.1 % of the patients became constipated, and laxatives were prescribed to 65.2 % of the patients. Doctors prescribed 53.3 % of the laxatives, nurses 33.3 % and for the remaining 13.3 % it was uncertain who had written the prescription. Usage of laxatives seemed to cause constipation (p=0,025), whereas there was no correlation between constipation and early mobilization.

ABSTRACTTitle: Basel II ? The New Basel Capital Accord and its influence on small Swedish banks and their retail banking and risk management.Seminar: May 24th, 2007Course: FEK318 Bachelor thesis in Business Administration, 10 Swedish creditsAuthors: Mattias Kjellberg, David Uhlmann & Ivana ZubacAdvisor: Joakim WinborgKeywords: Capital cover, capital requirements, Basel II, credit giving, credit risk, risk management, retail banking, small banks, pillar 2Problem: What influence does Basel II and the new updated management of credit risks in pillar 1 and the active risk control in pillar 2 have on small Swedish banks retail banking?Purpose: Our essay seeks to explore what influence pillar 1 and the new updated management of credit risks in the new capital accord Basel II have on small Swedish banks and what influence pillar 2 have. We also want to explain if Basel II has influences on small Swedish banks credit analysis and possible effects in their risk management and pricing.Methodology: In our essay we use an inductive approach and our chosen research method is the qualitative one. We have chosen to look into four small Swedish banks, and the empirical data is obtained from telephone interviews with selected respondents from Länsförsäkringar Bank, SkandiaBanken, GE Money Bank and ICA Banken.Conclusions:? The work with credit scoring does not get influenced by Basel II if the Standardised Approach is chosen.? Banks that?ve early implemented high technological systems in the organization, that small banks normally do, have gotten an easier transition to Basel II.? Basel II will result in a risk adjusted pricing and a more fair credit market.? Internal Ratings-based Approaches is very demanding to develop, but at the same time it?s a more risk sensitive approach.? Pillar 2 results in a more sophisticated work for the small banks.? Basel II results in a further price press on residential loans in Sweden..

Aim: To describe perceptions about written and verbal information regarding diet and physical activity in women with breast cancer and to study possible differences between ages and perception. Method: A cross-sectional study was conducted and consisted of 57 women with breast cancer stages I-III who started adjuvant chemotherapy within a year (2007-2008). A questionnaire, regarding their perceptions about the written and verbal information they had received about diet and physical activity, was responded to three months following treatment completion. Between 67-93 % of the participants responded to the questions. The answers was analyzed with descriptive statistics and Mann Whitney U-test.