Oro är en av faktorerna att ta hänsyn till när människor ska genomgå en operation. Oro kan orsaka stort lidande och även ha betydelse för resultatet med operationen. Syftet med denna litteraturstudie var att beskriva vilka omvårdnadsåtgärder som kunde minska oro hos patienter som ska genomgå kirurgi. I studien ingick 15 stycken artiklar som belyste omvårdnadsåtgärder för att minska patientens oro. Analysen gjordes med en manifest innehållsanalys.

The subject of this master thesis is co-operation between archives, libraries and museums. The purpose is twofold: 1 To map out activities within the area to get an overall picture. The mapping is done by studies of documents and consists of international outlooks and an overview of national and regional projects and reports; 2 To investigate how leaders of the respective institutions within the various regions of Sweden apprehend co-operation between the three sectors. The empirical study is accomplished by inquiries and is mainly qualitative. An intermediate purpose of this essay is to try using grounded theory to treat and analyse the gathered material.

I call centers bedrivs medlyssning av telefonsamtal i syfte att kontrollera, övervaka, utbilda och utveckla telefonsäljare. Åtta telefonsäljare deltog i reflexiva intervjuer om upplevelser av medlyssning i utgående telefonförsäljning. Det utkristalliserades fyra teman angående hur telefonsäljare vill att medlyssning ska gå till samt vad telefonsäljare upplever som främjande respektive hämmande i medlyssningssituationen: Organisatoriska förutsättningar vilket innefattar coachernas arbetssituation samt uppläggningen av säljproceduren; Coachens stil där hjälpande och stödjande kontrasteras mot kontrollerande och värderande; Coachens explicita kunskap inom produkt, marknad och försäljningsteori; Ramar vilket omfattar de yttre formerna för medlyssning. Slutligen diskuteras hur uppdragsgivare inom telemarketing kan påverka förutsättningarna för medlyssning, hur säljorganisationer kan bidra till en dynamisk lärmiljö och hur coacher kan beakta principer för ett erfarenhetsbaserat lärande. Framtida forskning kan inriktas på att ta fram best practice inom medlyssning..

The purpose of this study was to investigate how the social services and the police co-operate with each other when they come into contact with an individual within their realms of influence. It has been shown in a report by Fridolf (2008) that co-operation is not the aim itself but used as a mean to reach for better processes and better results. We have used qualitative interviews in the study, where three social workers and three policemen have participated from the same municipality to answer our questions. To analyze our result we have used system theory and organization theory. The result of our study shows that within this specific municipality the two agencies co-operate very well.

In today?s society there is an ongoing debate concerning gender distribution amongst the top executives and there is a clear distinction between the men and women in leading positions. The reason for this can be because men and women to a certain degree conduct leadership differently. It is said that men are more focused on task oriented leadership while women seem to focus on a relation oriented and more interactive leadership. A leader?s success could be due to his or her ability to set up and use a network.

AbstractThe purpose of this study is to deepen my knowledge in how teachers can teach pupils with reading and writing disabilities, and also find out how a co-operation with remedial teachers can look like.The study is based on qualitative interviews with two teachers and two remedialteachers.The study shows that the two teachers´ co-operation with the remedial teacher appeared to bedifferent. The teacher who had the longest work experience was the one of the two that had a co-operation with the remedial teacher, the other teacher who graduated in 2007 did not have any co operation at all with the remedial teacher.The study also showed that the teachers and the remedial teachers in the study had different opinions about what method to use for pupils with reading and writing disabilities, and that the LTG method was the one most frequently used .All the participants in the study agreed that reading and writing disabilities is a large area, andthat there is a large variety in difficulties among the students . Some of the difficulties the participants had experienced were problems with decoding, pupils that had problems with learning the letters..

The aim of this study is to illustrate, and analyze how social workers are able to more effectively pursue operative possibilities within their own particular organizations. The main question concerning this issue is: How are social workers, working within the same district organization able to realise any potential for co-operation with other social workers, in different locales and units, yet working within the same organization? Following on from this question, further issues arise such as: 1. How do the varying demands of the clients affect the workload of the social worker? 2.

Livs- och karriärplanering (LKP) är en strukturerad tidsbegränsad form av coaching som undersöker tre frågeställningar: Vem är jag, vad kan jag och vad vill jag? I föreliggande studie intervjuades fem coacher och fem klienter om deras upplevelse av vad som driver coachingprocessen framåt i LKP. Resultaten visar en samstämmig syn mellan coacher och klienter avseende de framträdande faktorerna som påverkar LKP-processen i en för klienten utvecklande och berikande riktning. Dessa är samtalen mellan coachen och klienten, en professionell och empatisk relation mellan coach och klient, metoden med dess upplägg samt klientens hemuppgifter. Ytterligare framkom att en tydlig ansvarsfördelning mellan coach och klient samt klientens motivation också bidrar till en positiv utveckling av processen.

This Master's thesis aims to investigate librarians' identity construction through the study of their narratives about themselves and their lives. We want to understand in what way the education in Library- and Information science contributes to shape the students professional identity and how these identities then continue to be transformed when they enter their professional lives. We assert that this construction of identity takes place through socialisation. We start with the reference work because we think this is a central part of librarians' tasks. Our theoretical starting point is constructionism, we mean that professional identity is a social construction that continuously is formed and transformed.We interviewed six former students at Library- and Information science at Lund University.

Syftet med denna uppsats är att ta reda på om Försvarsmakten har förmåga att genomföra övergång av större vattendrag med tyngre materiel. Detta gör jag genom att göra en fallstudie på Operation Gazelle för att förklara hur israelerna nyttjade sin förmåga till övergång av vattendrag för att få ett högt tempo i sin strid. Jag undersöker också den materiel vilken utbildning och vilka förband Försvarsmakten har för att bygga färjor och flytande broar.  Inledningsvis förklarar jag viktiga begrepp såsom tempo, rörlighet, OODA-loopen/beslutscykeln och vattendrag. Jag använder mig av dessa begrepp senare i uppsatsen där jag kopplar detta till hur Israel använde sig av fältarbetsresurser för rörlighet för att få ett högt tempo i sin strid.Slutsatserna är att Israel till stor del lyckades med Operation Gazelle tack vare att de hade förmågan att genomföra en vattenövergång över Suezkanalen. Försvarsmakten har i dag en förmåga att genomföra övergångar av större vattendrag.

Today, there are no standardized ways to characterize SOA, many are talking about SOA and many say they are using SOA. One way that we have chosen to characterize this phenomenon is through an evaluation that will indicate whether SOA have been used in the development. Basedon a Service Oriented Architecture literature study, we have created an evaluation pattern resulting SOA principles of integration, architecture and services. This evaluation was applied to Logica's own integration system AgrCom through an empirical study to result in a response indicating whether AgrCom is SOA based. The results of the evaluation show that AgrCom is part of an SOA solution but not an SOA as a whole concept.

The purpose of this study was to follow a research-oriented design process and to develop a design draft for a digital service that supports users to make more environmentally conscious choises in their everyday life. By following an interaction design process from start to final delivery, the study aims at creating a broad understanding of the process. Therefore, many userrelated activities were implemented in the study: eg. personas, scenarios, sketching and user testing. The project resulted in digital wireframes for an iPhone application using embedded GPS to identify and locate environmentally friendly businesses.

The main purpose of this master thesis is to identify the issues concerning the transformation process of a product oriented company into a service oriented company, and how these issues can be overcome. We will exemplify this by developing a dewatering pump rental concept for ABS, and identify the drivers and barriers for ABS when implementing the service oriented rental concept in Sweden and Poland. This master thesis is based on the systems perspective. The reason for this is the required holistic perspective, where the system has to be regarded from different points of departure in order to be understood. The theoretical studies include services and change management.

Detta examensarbete behandlar Service Oriented Architecture (SOA) och dess implementeringar Jini och Web services. SOA beskriver hur applikationsintegration mellan olika plattformar skall ske och innebär att applikationer designas som tjänster för att enkelt integreras med andra applikationer. Dynamisk lokalisering av tjänster via en registertjänst används för att applikationer skall finna andra applikationer. Vi designar och implementerar en mekanism i Web services som gör det möjligt att byta en tjänst under exekvering. Ett sådant byte kan vara intressant av två skäl, tjänster kan registreras utan att vara tillgängliga, eller att det uppstår ett fel under exekvering som gör att tjänsten blir otillgänglig..

During the past decade, consumer health information-centers have been developed at the hospital libraries in Sweden in order to meet the increasing demand from patients and their relatives concerning consumer health information. In 1993, the hospital libraries in Falun, Västervik and Karlstad launched a consumer health information database called PION. The aim of this Master's thesis is two-fold. My first aim is to describe and discuss the principles of user-oriented evaluation. In my attempt to convey the theoretical discussion into the everyday life of librarianship, my second and most important aim is to conduct a user-oriented evaluation of the database PION.