This bachelor thesis is about communication problems and treatment during the reference interview. The purpose was to investigate the reasons of why users? information needs are not always understood by the librarian and what to do about it. I have also investigated what kind of skills that can be useful for librarians to have and how a librarian can act in a way that makes the user feel welcome during the reference interview. The method I used was a literature study and an own study through interviews of library users.

Rapporten beskriver en undersökning om de olika renoveringsåtgärder som typiskt behöver utföras för bostadshus byggda under miljonprogrammet. Studien utgår från ett flerbostadshus som byggdes under 1968-1969 och som ligger i Norrliden i kvarteret Graniten, Kalmar. Undersökningen fokuserar på energianvändning, energieffektivisering, tillgänglighet och kommunikation med hyresgäster under renoveringen. Dessa ämnen behandlas utifrån två perspektiv; dels genom beskrivning av det pågående projektet i bostadshusen i Graniten och dels genom teorier beskrivna i litteraturen. .

The purpose with this disertation is to find if there are selected factors which can force companies to grow. We have chosen five factors which we think can force the companies; market, strategy, profitability, demographic and institutional factors. We want to examine if there are differences between small and larger companies, and if there are differences between the lines of business.The intention to growth is also influenced by different factors. The organization and the board have an effect on the development. There are also factors that can obstruct the growth, for example control.

VLL (Västerbottens läns landsting) genomför just nu en process där de ser över sina fastigheter på NUS (Norrlands Universitets Sjukhus) med fokus på dess framtida utveckling och behov. Ett steg i den processen är att undersöka sitt nuvarande fastighetsbestånd och se om det redan där finns utvecklingsmöjligheter innan det kan bli behov av att expandera området. Detta projekt ingår som en del i denna undersökning och innefattar en utredning av en eventuell påbyggnad av en byggnad med två parallella huskroppar 10A och 10B, som idag består av tre verksamma plan med en gemensam källare. Studien förutsätter att det är statiskt möjligt att bygga på de aktuella byggnadsdelarna. Därför är syftet med detta projekt främst att se om det är praktiskt möjligt att genomföra en påbyggnad med avseende på en intilliggande helikopterplatta, den pågående verksamheten och en fungerande APD-plan där fokus ligger på kranplacering.

During the 1930´s the hot potato for the Swedish lighting associations were how to create the most suitable light for every situation, either for industries, offices or homes. The light bulb were the most frequently used source of light but due to limitied luminous intensity, big halls sometimes required up to hundreds of light bulbs to produce the right amount of light. Two kinds of different lights, by different reasons, can be titled the predecessors of the fluorescent lighting during the 1930´s: The volfram-filament tube light due to its estetic similarities and the electric discharge (mercury- and sodium-) lamps due to its technical resemblance. Even though they came in quite wide use (the volfram tube in public halls (e. g.

This is a qualitative case study of young womens? experiences of blogging about One Direction on the social media/microblogging platform Tumblr. The aim of this study was to find out what fan blogging is and why fans blog. We did this by creating an account on Tumblr where we invited young women between the ages of 16?29, who had active fan blogs dedicated to One Direction, to answer an open-ended questionnaire.

Det var under 1920-talet som budgetering började användas som ett verktyg för att styra kostnader och kassaflöden. Budgeten började användas för att planera och samordna verksamheter och senare blev strategisk planering vanligt. Budgeten används som en plan för inkomster och utgifter under en viss tid. En plan upprättas för att skapa mål och handlingsvägar. Strategin och budgetprocessen utför tillsammans grunden för att besluta om vilka mål som är realistiska och hur de målen skall uppnås.Politikerna ställer idag krav på de myndigheter som de ansvarar för.

The purpose of this study is to examine how an organization communicates during a crisis and how a crisis can affect an organization's reputation/credibility in late modernity. The focus is on how the Swedish Red Cross handled crises from summer 2009 until spring 2010, and how the organization's reputation/credibility was affected by the fact that society has changed. The methodology used is a quantitative and qualitative text analysis. The results show that crises affect organizations, how much depends on how open they appear to be and how much credibility they have with them when the crisis begins. Getting to know the late modern society, to understand how it works, can bring benefits to an organization during a crisis.

I dagens IT-samhälle är säkerhet en viktig aspekt. Ett sätt att nå högre säkerhet är att bygga upp säkerheten i lager. I hemmanätverk är två vanliga lager antivirus och brandvägg.Den här kandidatuppsatsen undersöker om ett intrångsdetekteringsystem (IDS) är ett bra komplement till säkerheten i ett hemmanätverk.För att hålla systemet så attraktivt som möjligt för hemmanätverket fokuserar man på att hålla priset nere och konfigurationen enkel. Vi valde enkorts-datorn (Raspberry Pi) med programvaran IPFire, som är open-source, där IDS:en Snort ingår och IPFire har ett enkelt gränssnitt för konfiguration.För att mäta hur effektivt systemet fungerar, mäts det hur många hot Snort upptäcker. Mätningar gjordes också för att undersöka om systemet orsakade prestandaförluster i hemmanätverket.Av resultaten drogs slutsatsen att systemet är ett bra komplement till säkerheten i ett hemmanätverk.

During its lifetime, a road goes through a number of different stages; pre-study,inquiry of the road, work plan, documenting stage, building stage and operatingstage. The operating stage is the one that takes the longest time and costs themost. Those have a tendency of becoming unnecessarily high because the projectengineers don?t always take the management and maintenance prerequisites intoconditions.To decrease the management and maintenance costs, the Swedish RoadAdministration SouthEast has been in need of a work procedure that makes theroaddesign engineers take the management and maintenance of the road intoconsideration. This shall be achieved by a checklist where the most commondesigns that lead to increased management- and maintenance costs are compiledand listed.Through interviews with project leaders in management, the most commonproblems have been identified, analyzed and summarized under the headlineswinter-road, vegetation, road equipment and road designs.To elucidate the problem from several points of view, interviews wereimplemented with project leaders in investment and roaddesign engineers.

Denna studie kommer sig av författarens nyfikenhet på hur drömgrupper med Ullmans metod kan vara till användning för psykoterapeuter för personlig del samt hur det kan vara till hjälp att använda drömmar i den psykoterapeutiska processen i klientarbetet.Det finns mycket skrivet om drömmar och hur drömmar kan tolkas, men hur man kan få en praktisk träning och egna erfarenheter till detta har varit svårare att hitta litteratur kring. Det har visat sig att det är relativt sällsynt att drömmar används. Många gånger på grund av att psykoterapeuterna inte själva har erfarenheter att utforska drömmen. Syftet med studien var att ta reda på vad drömgruppsarbetet betytt för tre erfarna psykoterapeuter på ett personligt och ett professionellt plan.Den metod som valdes var kvalitativ metod där författaren intervjuat tre psykoterapeuter om deras erfarenheter av drömgruppsarbete och vad de uppfattat att det inneburit för dem. Intervjuerna har analyserats genom kvalitativ innehållsanalys. Av analysen framkommer att alla tre använts sig av drömmar kontinuerligt. De upplevde att de genom drömgruppsarbetet fått en metod att på ett strukturerat sätt intressera sig för klienters drömmar.

This thesis is an attempt to study if the school cinema project in Kungsbacka is an establishedactivity. Qualitative interviews have been performed with the cinema owner, the projectleader and a politician of the municipality, about their views on the project. Teachers andpupils have also been interviewed. In the case of an established activity, the thesis also attemptsto answer what causes have contributed to such an establishment.The study shows that the school cinema project is an established activity in Kungsbacka andthat all parties involved are satisfied with it. The project has guaranteed the cinema's existence.According to the thesis, the reasons for the establishment are that govemment funds enabiedthe project to initiate.

This study aims to delineate the discourse of the canonical issue of the defectus natalium, the defect of birth, ascribed to medieval Catholic clergy of illegitimate birth, which prevented ordination to the Holy Orders or advancement to higher monastic offices. Using papal dispensations directed to Swedish clerics, monks and nuns during the period 1255-1372, the essay attempts to outline the official attitude of the papal authority towards illegitimate birth among its servants and how such a defect could be compensated by the individual. The study argues that various circumstances and personal qualities could be addressed to support the case of the supplicant. The main themes include an observance of clerical celibacy, scholarly learning, pilgrimage permeated by hardship, intervention of a third party, loyalty to the Church and overall practical circumstances that demanded a dispensation for the benefit of the ecclesiastical institutions. Drawing some inspiration from Michel Foucault?s conception of discourse, the essay argues that a polarizing discourse had by the 13th century been formed within the Catholic Church, which focused on a dichotomy of the legitimate and illegitimate cleric.

The purpose of this examination is to investigate how Judisk Krönika, a periodical which was introduced in 1932 with the aim of disseminating Jewish culture and tradition in Sweden, uses history to make comments about its role in contemporary history, specifically during the first two years of the First Intifada. A second purpose was to examine how this use of history differed from results shown in earlier studies comprising the 1960s and the 2000s. The method in use is qualitative; the source material has been read thoroughly and scrutinized in search of the authors open and hidden messages and intentions. The main finding shows that four major themes could be identified: anti-Semitism(anti-Zionism); memory; ethnonational and media. The most dominant theme during the 1980s, as opposed to the 1960s and the 2000s focus on Zionism and Jewish culture respectively, is memory, that could be described as hegemonic and as a part of a existential use of history, which aims for survival and preservation of the Jewish culture in times of conflict..

The purpose of this paper is to form an understanding of how to use the demand for usability and accessibility. Requirements for usability and accessibility are available from several agencies, an example is Myndigheten för delaktighet. Through literature studies, I get answer to what are usability and accessibility and the demands that can be set on a public website. In this study of three municipalities you get a glance how local authorities have been working on their web pages and if they fulfill the requirements so that the disabled would consider that the page has good usability and accessibility. In the interviews conducted in one of the municipalities you will receive information how they plan, organize, implement, monitor and develop their websites.