Veterinary medicine is not merely an area of occupation but also an area of business. In a business the customer service is its identity and brand and more importantly what makes the client choose and recommend the clinic to other potential customers. The licensed veterinary nurse is habitually the one who first meets the clients at the clinic. Therefore it is particularly important for the licensed veterinary nurse at the clinic to offer high-quality customer service. The object of this study was to understand and elucidate how the pet owners experience the encounter with the licensed veterinary nurse at different stages in their contact with the clinic.

Background: ?Transitional care? is a new form of care in the Child and Adolescent Mental Health Services (CAMHS) in Sweden. The level of care, between outpatient and inpatient, has been developed to meet children/adolescents and their families in a different way than in the traditional outpatient and inpatient treatment. The contact offered can be intense with frequent contact and also with more time set aside for every occasion. The nurse, who is one of the categories of personnel involved in the multidisciplinary team works largely in other contexts than in the therapy room at the clinic or on the ward.

Studien har genomförts i Kista Galleria med syftet att utvärdera Ryals (2005) formel för värde­ring av kundrelationer. Med hjälp av formeln beräknas Customer Lifetime Value (CLV) för ett antal kundrelationer det undersökta företaget har. Huruvida formeln är funktionell för ändamålet kundvärdering är den centrala frågeställningen. Resultaten som framkommer ty­der på att en utgångspunkt för värdering av kundrelationer med hjälp av enbart monetära faktorer kan resultera i kortsiktiga strategiska beslut. Mindre butiker uppvisade generellt bättre Customer Lifetime Value per kvadratmeter än välkända butiker med stora butiksytor.

Bakgrund: Forskning visar att det i Sverige blir allt fler äldre människor; samtidigt är dagens sjukvård inte organiserad för att möta deras behov. Äldre har ofta ett stort behov av omvårdnad och det är viktigt att sjuksköterskan arbetar personfokuserat relaterat till detta. Det sker idag en åldersdiskriminering av äldre och sjuksköterskans personliga egenskaper, såsom hennes attityd och bemötande, kan påverka vårdens kvalitet och hur den äldre upplever sin hälsa. Där av tydliggörs vikten av en god vårdrelation, med respekt för individens autonomi, integritet och värdighet.Syfte: Syftet är att beskriva vilka faktorer som kan ha betydelse för sjuksköterskans bemötande av äldre.Metod: Litteraturstudie baserad på tio vetenskapliga artiklar. Litteratursökningen genomfördes under mars och april månad, år 2011, i de elektroniska databaserna CINAHL, Medline och Pubmed.

Background: Many cancer patients who get bone metastases live longer thanks to the successful research and development of medicines during recent years. Many studies show general health benefits from physical activity. For patients with bone metastases the possibility of physical activity perhaps should limit? Nurses at oncological units are often in lifelong contact with this group of patients. It´s therefore important to have knowledge about the bone metastases and how it influence the patient´s possibility of performing physical activity in order to support and encourage the patient to safely physical activity.Aim: To describe the patient´s possibility of physical activity with metastases to the bone.Method: A literature study.Results: The extension of the bone metastases shall be verified through X-ray.

In this work, I have studied whether if one can detect AD / HD in preschool. I have read some literature and searched on the Internet. I have also tried to get to interview people who are familiar with this topic, which has not been easy. I have questioned 13 persons if they would participate in an interview, but most have refused because they do not have time. I succeeded anyhow to get three persons, two special educators and a nurse on the BVC.

AbstractThe aim of the study was to describe how school nurses experience the work with overweightchildren and youths from the compulsory school to upper secondary school and what kind ofnursing interventions they perform. The study had a descriptive design and ten school nursesfrom a municipality in the middle of Sweden participated. Data were collected by semistructured interviews and analyzed using qualitative content analysis. The result is presentedin six categories and one theme. The category to identify and investigate describes how theschool nurses, based on the result from the health interviewing, identified and investigated theoverweight children.

Prostate cancer is the most common cancer in men. One type of treatment is internal radiation therapy, brachytherapy. This treatment requires the patient to lie completely motionless and in lithotomy position. The purpose of this study was to investigate the prevalence of pressure ulcers associated with brachytherapy in prostate cancer at the UniversityHospitalin Uppsala. Furthermore, the purpose was to identify the most common location of pressure ulcer and to examine whether there were any connection between risk factors and possible pressure ulcers.

The aim of this study was to describe the meaning of individual care according to Newborn Individualized Developmental Care and Assessment programs (NIDCAP) to the early born child. The care around the early born child has shown a big importance. NIDCAP incorporates many care aspects that give structure for an individual tailored care. A fast care planning within three days and night after the birth according to NIDCAP has a positive effect for the cognitive development. The early child has showed that the surroundings environment has an important role for their development.

Telefonen har blivit ett redskap för människor som söker kontakt med hälso- och sjukvården vilket har medfört krav på ökad tillgänglighet till den telefonrådgivning som ges vid hälsocentraler. Telefonrådgivning på hälsocentral utförs av distriktssköterskor och är en svår, viktig och ansvarsfull arbetsuppgift som dessutom kräver tålamod och flexibilitet. Telefonrådgivning medför ibland svåra prioriteringar för distriktssköterskan. Arbetsuppgiften upptar mera av distriktssköterskans arbetstid än tidigare. Syftet med studien var att få kunskap om hur distriktssköterskorna upplever telefonrådgivning som arbetsuppgift och hur de upplever att dokumentera i samband med telefonrådgivning.

Många människor i alla åldrar insjuknar varje år i cancer. I Sverige insjuknar mer än 7000 personer i åldrarna 20-54 år. I denna åldersgrupp är det många som har barn. Dessa barn kan ha blandade upplevelser och reaktioner på sin förälders sjukdom, vilket kan vara av vikt för sjuksköterskan att känna till, för att kunna ge dessa barn ett bra stöd. Syfte: Syftet var att beskriva barns upplevelser och coping-mekanismer av att leva med en förälder som har cancer.

The purpose of this study is to investigate how an aging population affects rural municipalities? ability to meet future welfare needs, as well as how place marketing and strategies are used to manage demographic changes. The study is based on a qualitative case study of Herrljunga municipality, where interviews with municipal officials and document analysis form the empirical basis.The results show that the municipality is characterized by a growing elderly population and the outmigration of younger people, which contributes to challenges in welfare and skills supply, particularly within health and social care. The study shows that these demographic changes, combined with limited resources, have an impact on the municipality?s ability to plan long-term.

Background: Female circumcision or female genital mutilation is a tradition that is carried out mainly in Africa. The intervention refers to that part of- or all of the girl?s external genital organs are removed. Aim: The study's purpose was to highlight the consequences of female circumcision in the encounter with western health care.Method: A systematic literature reviews was performed as a method. Twelve articles were selected for the study and these were sought in Chinal, PubMed and PsycINFO. Analysis and interpretation was done according to qualitative content analysis, inspired by Lundman and Granheim.

The public transport network in Täby commune consists currently of two types of bus line of whichboth belong to the category of feeder lines. The first type terminates at Danderyds sjukhus and feedsto the subway whereas the second type terminates at Täby centrum and feeds to Roslagsbanan, asuburban narrow-gauge railway system in northern Stockholm. The trunk bus line that connectsgreater parts of the commune with Danderyd is the ring line 604 and goes both clockwise (604H) andcounterclockwise (604V). The main negative aspect of this structure is the complicity in incorporatingit timetable-wise with other bus lines that share the same route, such as through Enebyberg.The goal of this project is to investigate the possibilities of splitting ring line 604 and connecting theends to two different bus routes that terminate at Täby centrum today. Apart from easing thecoordination with other bus lines through Enebyberg, the extension also creates new directconnections from various areas in Täby to Danderyds sjukhus.

A new material model, for the FE-program ADINA, has been verified against twoexperiments. One unreinforced concrete beam and one reinforced concrete beam.The model, DF-concrete, has the possibility to estimate true concrete. However theresults indicate that in order to be sure that the estimations are true, there ought tobe data from the true concrete to verify against.Two FE-models have simulated the behavior of a ring-shaped part of the nuclearcontainment vessel. The results from the first, frictionless, model agree with similarsimulations and hand calculations for high pressures in the containment vessel. Thesimulations of the nuclear containment vessel show cracking in the concrete after10-11 bars of over pressurization.