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264 Uppsatser om Mystery shopping - Sida 7 av 18
ICA:s köttfärsskandal - ett år senare : En studie om konsumenters tillit till ett starkt varumärke efter en produktkris
This thesis aims to through certain parts of the brand equity investigate the trust of consumers for a brand that recently experienced a product-harm crisis. It also wants to investigate why this trust exist, if it does. Structured interviews were carried out at 60 respondents in Uppsala. The results show that the respondents have positive associations with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded in the brand reliability and brand intentions of the company. .
Are older consumers of interest for the Swedish Apparel market? A study of older consumers? attitudes and interests in apparel.
Summary Title Are older consumers of interest for the Swedish Apparel market?A study of older consumers? attitudes and interests in apparel Deadline 12 January, 2007 Course FEK 533 Authors Brusk Kutlay and Linda Nordén Tutors Björn Carlsson and Roland Knutsson Keywords Older consumer, apparel, lifestyle, attitudes, consumer behavior Purpose The purpose of this paper is to investigate weather the 50+ segment is a strong market for apparel, i.e. if it is an interesting market for the Swedish apparel industry. The aim is to contribute to a better understanding of consumers? attitudes toward apparel shopping on the Swedish market.
Shoppingdestinationen Göteborg
Denna undersökning tar itu med unga japaners språk wakamono kotoba. Wakamono kotoba består av nyskapande ord och majoriteten av orden har spridits genom massmedia. Det har gjorts många undersökningar om denna språkmångfald. Ett resultat av forskningen är boken Wakamono kotoba ni mimi wo sumaseba skriven av Yamaguchi (2007). Där kategoriserar författaren in wakamono kotoba i nio olika delar.
Konsumenternas köpvanor inom olika försäljningskanaler : Skillnader mellan konsumenter som handlar i fysiska butiker, onlinebutiker samt inom brick and click
In Sweden today, the consumers have the opportunity to use the different sales channels; physical store, online store and brick and click, a combination of both. For the past decade, the use of ecommerce has spread tremendously and the fashion industry is one of the top three industries in this category. This, together with the growth of technology, have created new opportunities for consumers during their online shopping. The purpose of this study is to examine the differences between consumers who use physical store, online store or both. This study aims to look into consumers' shopping habits within these sales channels and factors that are affecting them.
Manligt köpbeteende - en studie om äldre mäns beslutsprocess
Under många år har shopping betraktats som en kvinnlig aktivitet, men allt fler män har börjat visa intresse för mode. Då målgruppen vuxit har även detaljhandeln fått expandera, och det ses som viktigt att förstå konsumenter och hur de fattar beslut. Konsumentbeteende beskrivs som en process där konsumenter väljer och köper produkter för att tillgodose sina behov. På grund av den traditionella synen på shopping har manligt köpbeteende varit ett bortprioriterat forskningsområde. Den forskning som har bedrivits har främst fokuserat på unga manliga konsumenter utifrån kvantitativa metoder, varav mer djupgående studier saknas på äldre män och deras köpbeslutsprocess.
Hållbarhetsarbete - kostnad eller värde? : En empirisk undersökning av svenska börsföretags lönsamhet och värdering relaterat till hållbarhetsprestanda
This thesis aims to through certain parts of the brand equity investigate the trust of consumers for a brand that recently experienced a product-harm crisis. It also wants to investigate why this trust exist, if it does. Structured interviews were carried out at 60 respondents in Uppsala. The results show that the respondents have positive associations with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded in the brand reliability and brand intentions of the company. .
Mellanchefens förmåga att göra rätt saker effektivt : En attitydundersökning av de lokala cheferna på Niscayah AB
This thesis aims to through certain parts of the brand equity investigate the trust of consumers for a brand that recently experienced a product-harm crisis. It also wants to investigate why this trust exist, if it does. Structured interviews were carried out at 60 respondents in Uppsala. The results show that the respondents have positive associations with ICA, they think that ICA maintains a high quality on their products and services and that 50% more often choose to do their grocery shopping at ICA. The conclusion of the study is that ICA has a strong brand equity resulting in brand trust from consumers, which is founded in the brand reliability and brand intentions of the company. .
Göteborg, en shoppingdestination? -En studie om konsumeters drivkrafter till att besöka en plats för shopping
Denna undersökning tar itu med unga japaners språk wakamono kotoba. Wakamono kotoba består av nyskapande ord och majoriteten av orden har spridits genom massmedia. Det har gjorts många undersökningar om denna språkmångfald. Ett resultat av forskningen är boken Wakamono kotoba ni mimi wo sumaseba skriven av Yamaguchi (2007). Där kategoriserar författaren in wakamono kotoba i nio olika delar.
Motivation in Knowledge Intensive Firms - More art than science
Workers are more demanding than ever and stay a shorter amount of time within the same organization. For this reason we wanted to look further into how organizations work with motivation in order to create success in Knowledge Intensive Firms. The complexity of knowledge workers formed the base for our interest within the subject. The purpose of our thesis is to reflect upon what is written about the motivational effects of recruitment and reward strategies in Knowledge Intensive Firms. Further our essay is based on an abductive advocacy.
DE TRE MODEJÄTTARNA : Det gröna arbetet i modeindustrin
Miljöproblematiken i samhället har under de tre senaste decennierna utgjort stort fokus i olikadebatter. Idag belyses miljöfrågorna mer än någonsin och kopplas allt mer frekvent sammanmed vårt ohållbara konsumtionssamhälle. Forskning inom området belyser problematikenkring att vi konsumerar mer än vad vi har råd med. Därav blir miljödebatten i relation tillkonsumtion extremt viktig att föra, eftersom vi behöver medvetandegöra samhället omproblemets allvar. Vårt intresse för miljön och viljan att bidra till denna debatt är bakgrundentill denna studie.
Lätt och rätt, så blir kunden mätt - Kanalval och kontaktytor i kundresan för dagligvaruköp
The use of digital devices are widely spread among us. Children have an iPad in their hands before they learn how to talk and we bet you look at your smartphone more times a day then you would like to admit? Interaction through these devices have become so natural in our daily life that we get confused when a retailer does not offer a website or an app. The habit of searching for information in the most accessible channel and buying in the one that offers the benefit of convenience, and of course, saves you money and time, is a common way of shopping these days. This is referred to as multi-channel shopping.
Upplevelseperspektiv i butiksmiljöer och galleria: En kvalitativ studie om upplevelsehandel och värdeskapande i Luleås galleria Smedjan
Uppsatsens syfte är att studera hur tre butikschefer och en centrumledare i gallerian Smedjan, Luleå, ser på upplevelsehandel och värdeskapande i butiker. Denna studie är kvalitativ med hermeneutiskt förhållningssätt och abduktiv ansats. För att kunna besvara forskningsfrågan, uppfylla syftet och förstå den empiriska forskningen använde jag mig av en rad olika källor. Jag har intervjuat tre butikschefer i köpcentret Smedjan i Luleå centrum samt centrumledaren för Smedjan.Denna studie har visat att förutom professionellt bemötande från butikspersonal så har det lilla extra, det som kunder upplever är värdeskapande, blivit något som butikschefer också uppmärksammat. Det kan vara kläder som exponeras på nytänkande sätt, en medarbetare som bemött en kund med empati, kunskap och förståelse eller ett överraskningsmoment i butiken som väcker förtjusning hos kunden.
Kapitalstrukturens inverkan på företags lönsamhet och värde : En empirisk studie över svenska börsnoterade fastighetsbolag
How capital structure influences corporate performance and value has been in the interest of researchers and scholars for more than half a century, but an answer is yet to be found. The main objective of the present paper is to contribute with data for this cause and hopefully help to clarify this mystery. The method that was used was by analyzing the impact of debt on profitability and market valuation through linear regression. The study examined 17 Swedish property companies listed on Nasdaq OMX Large Mid and Small Cap over a 6 year period (2007-2012). The authors found a slightly negative relationship between debt-to-equity and profitability measured by return on equity (ROE) as well as by return on assets (ROA).
Det fiktiva bibliotekets vindlande gångar
Libraries exist around us and for most of us they are a part of our every day life. But how often do we stop and think about their meaning?Libraries in fiction are usually not the center of the narrative, they play a role quietly in the background and offer a backcloth to the story. Yet they are a vital part of the story. Without them a big part of the magic in the stories would be lost.And what is their role in our lives? What do the libraries mean to the books they harbor, the readers who seek them out and society in which they have their axiomatic role?This essay?s focus is my story ?Between the shelves?, which is about the young girl Julia and the mysterious passageway she discovers in her local library.
Branding för distansarbetande kreatörer : Förbättra din nätnärvaro
In the fragmented network economy of toady remote work for creative designers becomes mor eand more prevalent. This is good for a number of reasons. Mainly, creative designers can find work inside and outside of their region irrespective of where they choose to live. However, competing for jobs in a global market is harder, and the online presence of the creatives becomes their main shopping window. We have conducted a study, interviewing digital creatives in Västerbotten.