Because of the large supply of information is today's leisure travelers very enlightened and have firsthand knowledge of what can be demanded on a hotel stay. Along with business travelers, who are not price sensitive, they place higher demands on the standards and service they require. It has become increasingly important to attract the visitors in a unique way.The purpose of this study is to reveal those aspects which hotels focus on in their business in order to keep their guests, despite the strong competition and the new demands of the changing hotel industry. The study has examined more closely if the hotels have specific concepts in their approach, if their servicescapes (the environment where the service is assembled) are designed in a unique way to attract visitors and if the hotels have special relationships with their guests.The study is qualitative and in order to answer the purpose has observations of the selected hotels and interviews with managers and receptionists been made.One of the conclusions that we reached is that the most important aspect in the hotels business is their relationship to the guests. Each respective hotel strives to have a special and unique relationship with its guests conveyed by its staff.

Vårt syfte med denna uppsats är att bidra till en ökad kunskap om begreppet edutainment samt att vi vill undersöka begreppets applicerbarhet inom turism. Vi vill dessutom utifrån ett kundperspektiv undersöka om och isåfall hur edutainment i ett turismsammanhang kan relateras till människors identitetsskapande process. Med hjälp av den kvalitativa metod vi använt oss av i vårt insamlande av empiriskt material, har vi i vårt arbetssätt tagit vår utgångspunkt i teorin. På så vis har vi genom triangulering i form av en överblickande analys av skriftligt material, kvalitativa intervjuer och en i viss mån kvalitativ enkätundersökning, ämnat ta reda på om teorin går att urskilja i ett empiriskt exempel, varpå vi valt arrangerade dansresor med fokus på salsa. Resenärer efterfrågar idag upplevelsebaserade och kunskapsalstrande nöjesresor, varpå vi menar att begreppet edutainment mer än väl kan appliceras i turismsammanhang.

AIDS is a huge problem in the world and it is spreading rapidly, especially in Africa. Botswana is one of the worlds worst-hit countries, with over one-third of the inhabitants infected by HIV/AIDS. The measures that have been taken to stop the spread of AIDS are to inform and enlighten people on how the disease is spread and how to protect oneself. The aim of this thesis is to investigate what different ways of informing people about AIDS different organisations make use of in Botswana. The thesis also addresses how some receivers of the AIDS information experience it.

Klassisk service managementteori betonar vikten av en god relation mellan företag och gäst för att skapa värde i utförd tjänst. Vi menar att verkligheten är mer komplex är så och att ytterligare en dimension bör läggas till i värdeskapande processen. Vi redovisar denna komplexitet genom en teoretisk skiss, där tre komponenter, plats, gäst och företag tillsammans skapar upplevelserummet. En plats utvecklas genom de tillgängliga tillgångarna, föreställningar och utförda handlingar som finns på platsen. För att företag ska kunna använda sig av platsen i sina upplevelseerbjudanden måste de först uppskatta deras värde samt bli varse om gästernas efterfråga.

Kinas ekonomi blir allt starkare och i takt med det förbättras också den kinesiska levnadsstandarden. Förbättringarna innebär att fler kineser har råd att resa utomlands och antalet kinesiska turister som reser utomlands ökar för varje år. 2003 var Kina den fjärde största nationen i världen för utrikesresor. World Tourism Organisation uppskattar att år 2020 kommer 100 miljoner kineser att resa utomlands. Sverige är än så länge en liten destination för kineser men det finns ett ökat intresse för de skandinaviska länderna.

Detta kandidatarbete handlar om planering, exploatering och naturvärden i den svenska fjälen. Syftet med denna uppsats är att studera och analysera hur planering och exploatering i de svenska fjällen påverkar den naturmiljön som finns där. En del av syftet består av att studera hur turismen påverkar planeringen, en annan del är att se hur naturmiljön påverkas av exploateringar. Genom exempel i från den planerade exploateringen av Rödkullen i Åre kommun skall problem och möjligheter som kan uppkomma vid planering och exploatering belysas. En fallstudie har gjorts på Rödkullen i Åre, ett naturområde som inom snar framtid ska exploateras.

The aim of our study has been to see how DIK-forum represents the occupational groups that are represented in the frames of the trade journal. We have, to find out the phenomenon, done a content analysis by looking into 18 numbers of DIK-forum from year 2006 and 2007. The 18 strategically chosen journals was enough to give us a statistic result that we later on could generalize over those two years of DIK-forum. Totally there were 818 articles, news items and vacant advertisements that made the central point of this study. By these materials have we studied the representation of the occupational groups to find out if there were any over- and/or under represented groups, and also if the publications of the material were directed to the students or to the occupational groups in these trade journals.In our study the results shows that the trade journal DIK-forum does not represent all the occupational groups at the same level.

Ungdomstiden är en kritisk period i livet med fysiska och psykiska förändringar. Övervikt och fetma ökar bland unga människor och påverkar deras hälsa. Syftet med denna studie var att beskriva unga människors egna upplevelser av övervikt och detta gjordes i en litteraturöversikt. Tre databaser användes för litteratursökningen, som genomfördes med hjälp av nyckelord som bedömdes relevanta för ämnet. Artiklarna bearbetades och resultatet sammanställdes i fyra olika områden: Kroppsuppfattning och utseende, Upplevd hälsa, Sociala relationer, Skolsituationen.

For many individuals gambling gives an opportunity for relaxation and social relations. The positive effects of gambling are for most individual?s considerable more than the negative effects. Even if gambling gives positive effects there is individuals that cannot control there gambling and therefore develop an addiction which disturb there life situation and health. The aim of this study was to describe which personal characteristics distinguish people with a pathological gambling and which psychological, physical and social consequences this pathological gambling causes for the individual.

Heat and power stations are often in need of optimizations. A simulation model is a tool for findingways to optimize the plant. The scope of this diploma work is to develop a simulation model ofBoiler 5 at Mälarenergi AB. Boiler 5 is a circulated fluidized bed boiler that was taken into service inyear 2001. Among the included parts in the boiler are cyclone, convection part andINTREX-chambers.

Syfte: Syftet med denna litteraturstudie var att beskriva hur det är att leva med Polycystiskt ovariesyndrom (PCOS). Metod: Deskriptiv litteraturstudie. Data inhämtades från databaserna Pubmed och Cinahl. Resultatet baserades på 14 evidensbaserade artiklar. Resultat: Kvinnor med Polycystiskt ovariesyndrom hade större risk att utveckla ångest och depression jämfört med normalpopulationen, orsaken till detta är inte klarlagd forskarnas åsikter går isär.

The purpose of this study was to examine how local producers in the food and confectionery segment in Västernorrland, Sweden, working to communicate that the product is locally produced through its packaging design. We have chosen to look at how they work with the right packaging design because it is such an important part of the product marketing. A further aim was to examine how consumers perceive the packaging design of the locally produced products and how they consider that the packaging design communicates the product as locally produced. We have also analyzed the graphical elements contained in the locally produced product packaging through a semiotic analysis.The theoretical framework is based on theories in brand communication and Visual Communication, specializing in packaging design?s visual elements.The method used in this study is a qualitative method.

The purpose of this study was to examine how local producers in the food and confectionery segment in Västernorrland, Sweden, working to communicate that the product is locally produced through its packaging design. We have chosen to look at how they work with the right packaging design because it is such an important part of the product marketing. A further aim was to examine how consumers perceive the packaging design of the locally produced products and how they consider that the packaging design communicates the product as locally produced. We have also analyzed the graphical elements contained in the locally produced product packaging through a semiotic analysis.The theoretical framework is based on theories in brand communication and Visual Communication, specializing in packaging design?s visual elements.The method used in this study is a qualitative method.

In this thesis I will discuss how US respectively EU general international security policies are formed with the scientific theories Rational Choice and Cognitive theory in mind. I?ll discuss how come US tends to go towards a more sanction orientated strategy while European Union seems to prefer a dialog and diplomatic problem solving strategy. I?ll exemplify respective security strategy through the qualitative cases study of Iran and analyse why they have taken different cores of action while trying to solve the problem with Iran's alleged nuclear weapon.

A politician on the peak of his career suddenly sees himself in the middle of not one or two, but five different crisis, that demand a fitting response and a well planned crisis management strategy. While focusing on ethos and its development, the following paper analyses the communicative strategies used by Germany's ex-minister of defense, Karl-Theodor zu Guttenberg. Within his one and a half year tenure he had to handle continuing accusations against policy and character. Guttenberg, who in many eyes was seen as Germany's most popular politician and whose ethos, therefore, prior to the first crisis could be described as strong, is loosing his trustworthiness among the military and other politicians the longer each crisis continues.The purpose of this study is to identify the communicative pattern of Mr. Guttenberg, which in the end lead to his resignation, while his popularity continues to be strong.