The purpose of this essay is to identify costs for providing First-line and Second-line support, and then allocate these cost to different goods and services (cost objects) being supported. The thesis also intends to improve the overall cost awareness in IT settings..

Societal expectations of responsible corporate conduct are currently a fact. It is manifested ina corporate need for limiting and managing external effects, such as environmental impact.An environmental management system is a tool for organizations to structure theirenvironmental work and increase their efficiency. Managing the corporate operations toaccommodate to environmental objectives requires an organizational understanding of theobjectives as well as the procedures. A condition for a successful implementation is the coworkers´ willingness to participate and collaborate.A study made on the co-workers attitude towards the ISO 9000 standard (i.e. qualitymanagement system) reveals that the earlier positive findings are not completely true.

The purpose of this study is to portray conflict managing associated with children in a small class and what problems they may face each day at school. What types of conflicts and what consequences do teachers practice? This study is based on these following questions:Is there any difference for solving/measure for students with psychosocial problems or ADHD in a conflict or does teachers still works with the same methods?What types of conflict solving does schools use?What is important to consider with students in a small class who has psychosocial problems and ADHD to prevent conflicts?Summary: To answer my questions in this study, I´ve used qualitative methods, interviews and observations. I have used my cellphone for recording the interviews so that all content from the informers are accurate. My theoretical points concerns on having strict rules both inside and outside the classroom.

Background: The dependency on knowledge and competence today is more critical than earlier. Today, companies need to put more effort into identifying and filling knowledge gaps, which can be achieved through mergers and acquisitions. It is important that the companies succeed in coordinating their operations after this process of change. Out of a theoretical point of view it can be argued that companies need to balance between different coordination mechanisms that result in standardized and flexible coordination respectively. Purpose: The purpose of this Master Thesis is, in the context of a merger, to investigate and analyze which coordination mechanisms that are used in knowledge-intensive companies, how these coordination mechanisms are combined and what explains the chosen combination.

Innovationsproduktiviteten har blivit allt viktigare i vårt samhälle och ses som en förutsättning för att skapa framgångsrika organisationer. Innovationer springer ur människors kreativitet och initiativförmåga och innebär att omsätta kunskap, kompetens och idéer till praktisk nytta.  Det förefaller som om innovation endast blomstrar under rätt organisatoriska omständigheter. Kärnan i den innovativa organisationen är en kultur som agerar vägvisande med en tro på människan. Nyckeln till innovation blir således organisationers förmåga att förhålla sig till förändring i en ofta kaotisk miljö med människan i centrum. Som ett led i detta arbete behöver organisationer kontinuerligt ta temperaturen för att tydliggöra både den nuvarande och den önskade kulturen.

The project has sprung out of my imagination. I wanted to find out what happened to my creativity, and my way of making product design if I used the method of putting myself into a fictive world. The project has taught me to rely on myself and my knowledge as a designer.I have made a chair which closes out sounds and gestures in public places. A chair which provides you with peace and quiet in a busy environment..

The aim of the essay is to explore how so called ?safe spaces? are built, and the part that creativity can play in this construction. The essay also explores the duality of idea-based social work that at the same time strives to support vulnerable groups and strives to make social and political changes. The essay has its empirical base in the RFSL Ungdom project ?Tusen bilder, tusen ord? (A thousand pictures, a thousand words).

The Master Thesis has been carried out in cooperation with Silva Sweden AB and the objective was to develop a new product concept within the product category for everyday exercise. The purpose of the thesis was to use and analyze methods and tools which aid creativity and concept creation in order to make method recommendations for future projects.During the thesis a number of customer needs were identified, which in turn were translated into 20 concepts. On a concept decision meeting a pedometer-based concept was chosen for development. The new pedometer is in addition to counting steps also able to measure and calculate the user?s total climbed height during a day and present this graphically in comparison to famous monuments or distances.

Introduction: Diabetes type 1 is a common chronic disease in children and adolescents. The disease affect, not only the child, but also the parents in their everyday life. The specialist diabetic nurse has a huge responsibility in supporting the parents to feel confident in managing the child?s diabetes.Aims of the study: To investigate how parents of children with diabetes type 1 perceive the care given from the specialist diabetic nurse and what wishes they have concerning the care they receive.Design and methods: Searches for studies in electronic databases were conducted between January 2013 and march 2013. A literature review containing 16 studies was compiled.

This study intends to examine teacher´s thoughts and perception of esthetic activities at preschools. I have chosen to restrict the esthetic area to the significance and function of clay to the teachers and children. On the basis of the belief that children can, and need access to a variety of ways to express themselves, we used the interviews to take part of teachers work and thoughts concerning clay, and the esthetic work. I have in this qualitative study addressed four questions: How do the teachers use clay in preschool activities? What do the teachers think about clay as a tool in the educational work at the preschool? Are the teachers working from the perception of children?s rights to express themselves in different ways and with the help of different tools? What function does clay fill for the children?I have interviewed eight teachers and taken part of both older and more recent theories around children and the creativity in esthetic contexts.

Att studera hur företagsledningen i skandinaviska upplevelseorganisationer drar nytta av anställdas kreativa förmåga, genom att stimulera till ett kreativt arbetsklimat och tillvarata de anställdas idéer..

This degree project is based on my personal relation and engagement to the small-scaled cultural landscape. My viewpoint is the village Torpa in Östergötland. My observations of the changes and development together with the stories of the village people has lead me to the questioning about the future prospects of the small-scaled cultural landscape. The rationalization of the society and our urban culture has lead to big changes in the cultural landscape and the people have reduced to a small crowd. Fewer and fewer hands are managing the small-scaled cultural landscape and fewer and fewer young people have connection to this kind of landscape and its management.

Motivation, meningsskapande och förskollärare om drivkrafter i det pedagogiska arbetet. The importance of motivation and meaning of creativity in the profession as a preschool teacher-The driving forces in the educational work. Kme ? Kultur, språk & medier KSM, Malmö Högskola. Den här uppsatsen har uppkommit ur ett gemensamt intresse för hur vi båda ser på motivation och meningsskapande. Genom den verksamhetsförlagda tiden (VFT) och olika arbeten på förskolor under utbildningens gång har pedagoger i möten framhållit att motivationen för yrket sjunker.

Vi behöver öppna våra ögon innan vi kan ta konst till våra hjärtan och vi behöver öppna våra hjärtan innan vi kan betrakta konst. Det handlar om att se. Och att vara en medskapare. .

The purpose of this essay is to apply Activity Based Costing on a Service and Support function in order to identify and allocate costs for providing support for IT deliverables..