En kvalitetsförbättrande metod som senaste åren blivit vanlig inom Hälso- och sjukvård är Lean Healthcare - en verksamhetsfilosof som går ut på att eliminera slöseri och skapa värde för patienterna. I takt med att informationssystem och informationsteknik (IT) har utvecklats har informationsförsörjning fått en allt viktigare roll i vårdprocessen. Tidigare undersökningar visar dock att vårdpersonalen upplever att det finns många brister kopplade till informationssystem och IT. En explorativ fallstudie genomfördes där kvalitativ data samlades in med hjälp av intervjuer, dokumentstudier samt observation. Syftet var att beskriva hur informationsförsörjningen påverkats i ett kliniskt mikrosystem och i en vårdprocess som infört Lean.

The review of Integrated green spaces in urban areas ? A case study of inner Brisbane highlight the significance of addressing characteristics, qualities and landscape values in our outdoor environment. The importance of green spaces to the wellbeing of people in the city and the ecological, social and cultural values they carry are widely recognised in the field of urban and regional planning. At the same time population growth, climate change and urban development put planners and scientists in a challenging position where new solutions must be put on the agenda in order to accomplish sustainability. Open space strategies, collaboration between stakeholders, public participation, learn from earlier failings and a ?value-led? approach facilitate the managing of open space. Brisbane is located in the fastest growing metropolitan region in Australia. The city´s open space landscapes offer cultural, geographical, recreational, social and scenic amenity assets, which make a major contribution to the regions identity they a wide world known for.

The tsunami in Thailand in 2004, 9/11 and hurricane Katrina in New Orleans 2005 are all reminders that no organization is immune to crises, which also means that all organizations should be prepared and know how to handle a crisis if one was to occur. A case study has been conducted, on a crisis regarding a fire that occurred on the 31st of July 2014 in Västmanland, Sweden. Through Qualitative interviews empirical data was gathered and then analyzed together with our theories and previous research. The purpose of the study is to analyze how the municipalities affected and the County Administrative Board of Sweden handled and communicated with/to the public during the fire that spread in Västmanland 2014. Our study shows that a risk analysis and analysis of surroundings is crucial in anticipating a crisis event and that it is essential for organizations to undergo training to prepare organization members on how to handle a crisis. Another conclusion is that the need for information is large during a crisis event and grows throughout the entire course of the crisis. The crisis that we studied had a lack of information, but at the same time the public?s need for information is a need that can?t be satisfied during a crisis.

Aim: The purpose of this work is to investigate what differences there are between a credit union that is connected to Sweden?s Credit Association and an independent association, and how these differences have affected the union?s success. Method: A qualitative study has been made by means of email and telephone interviews. Respondents were chosen from Sweden?s Credit Association, Credit Guarantee Association in Gävleborg and Övre Norrland Guarantee Association. The interviews were then analyzed in the light of our theoretical studies. Result and conclusions: We have found that there are three major differences between the unions.

Bakgrund: Tiden har blivit en av de viktigaste resurserna i världen. Tidspressen har ökat och drabbar alltfler arbetare och ledare med ohälsa i arbetslivet. Risken är stor att organisationer missar en del av sitt lärande och sinprestanda då det blivit allt svårare att hantera tidsproblematiken.Syfte: Attundersöka vad som begränsar tid, men också vad som frigör den hos chefer ochinom organisationer samt hur dessa aktivt arbetar med tidsproblematiken och dess upplevelser.Design/metod/tillvägagångssätt: Uppsatsen inspireras av socialkonstruktivism och grundad teori. Det ingår i chefernasarbete att hantera flera tidsdimensioner samt gränser. På så sätt har de benägenhet att utveckla nya strategier för att både kunna hantera och optimera tid.Resultat: Påfrestningen av att alltid vara tillgänglig, hantera en stor mängd information samt svårigheten att prioritera informationen beskrivs som tidskrävande.

The complex, ever growing and changing environment, requires that today's organizations are dynamic and willing to change in order to stand competitive.This awareness has made change number one priority in almost all organizations' agenda.We live in a world that is constantly changing, yet many organizations fail to change successfully. When a change occurs in complex environments with multiple stakeholders, it immediately increases the complexity and the challenges of the change process.A complex situation may arise when, for example, partial outsourcing of the corporate information system infrastructure. Two of the most difficult challenges that organizations face today is to conduct a successful change process and managing the effect of a change, such as arising expectations. It is very common for change in an organization not to achieve the desired result or that they even fail. There may be a lot of reasons for these failures.

Det här examensarbetet syftar till att belysa tre före detta floristelevers tankar och upplevelser av sin treåriga gymnasieutbildning på Hantverksprogrammet, med inriktning florist. Alla tre tog studenten från samma klass 2011 och är i dag verksamma florister. Respondenterna har fått svara på frågor utifrån fyra begrepp; kreativitet, motivation, bildning och förståelse. De anser att de har fått stort utrymme under sina praktikperioder och i skolan, till att vara kreativa, med undantag från en av respondenternas upplevelser under det sista året. Men förutsättningarna för att vara kreativ under utbildningen, har sett lite olika ut.

This thesis examines history of the subject of mechatronics and innovation. The main reason tostudy mechatronics from a historical point of view is that it has never been done to a greater extent before. An overview is justified because various definitions have been used over the decades, but nowadays the subject has become more established. Focus in this thesis is mainly on development of the subject of mechatronics at Royal Institute of Technology in Stockholm. Innovation is the other aspect of this thesis.

Syftet med studien var att genom gymnasielärares utsagor söka spår av grundtankar i Vygotskijs teoribildning i deras syn på lärande. Detta för att ta reda på vilka kriterier lärare utgår ifrån när de gör sina didaktiska val i undervisningen och på vilket sätt Vygotskijs grundtankar återspeglas i lärares syn på lärande.Vår studie grundar sig på kvalitativa intervjuer. I undersökningen deltog fyra lärare på två gymnasieskolor. Efter att materialet var transkriberat, gjordes en analys utifrån de fyra aspekterna som kännetecknar ett socio-kulturellt perspektiv enligt Vygotskij: de sociala, de medierande, de situerade och de kreativa med betoning på lärarroll och lärande. Vi använde oss av en hermeneutisk ansats för att analysera resultatet där vi använde relevant forskning för att förstärka vår tolkning av respondenternas utsagor.I studien framkom att lärare gav uttryck för att samspel och dialog är viktiga inslag i undervisningen.

The objective of this research is to unveil how respective teacher consider about the laboratory working methods in mathematics. The research even includes answers to questions such as, what approaches and attitudes the teachers have and the methods they use when instructing their students when teaching mathematics, what the materials used by the teachers are and how important working creatively is to help the students develop their logical thinking. I also looked into issues that can help understand how and why teachers use laboratory mathematics for students in young ages. As a conclusion the research showed that the teachers aim to the goal that includes helping the students understand mathematics, strengthen their logical thinking and creativity.In the method section qualitative data was used, which contained four interviews with different pedagogues that daily interact with students in elementary school. The reasons for using the method of qualitative data was to help me deeper understand and answer the specific questions I had to the pedagogues and to even compare how different pedagogues differ in their approaches and methods.

AbstractTitel:How do established companies communicate with their existing customers? Level:C-level in the Business Administration Author:Jessica Axelsson and Trang Nguyen Thi Thu Supervisor:Per-Arne Wikström Date:2012-05 Aim:Our aim with this essay is to describe how an established company communicates with its existing customers. We want to explore which communication strategy the company applies to reach their customers. We also want to see what kind of communication the company applies to get to market more effectively and remain on the market longer. Method:The study is a qualitative case study where we have conducted a personal interview with the company president.

The average age of the working population in Sweden is increasing, along with the number of retirements. Meanwhile, the number of people entering the labour market is declining. In order to avoid a loss of key skills and competences because of the resulting labour gap, and to ensure future economic growth, it is vital to utilise the aging labour force more efficiently. Nevertheless, many Swedish companies are inefficient in managing their aging workforce. In fact, it has emerged that senior workers in Sweden are discriminated against their age and not attractive on the labour market.

Bakgrund: Kreativa aktiviteter har funnits inom arbetsterapin genom yrkets hela historia. Att vara aktiv är ett grundläggande behov hos människan. Aktivitet används både som mål och medel inom arbetsterapi för att främja personers hälsa och välbefinnande. Syfte: Att beskriva betydelsen av deltagande i kreativa aktiviteter, inom arbetsterapi eller på egen hand, för äldre personers hälsa och välbefinnande. Metod: Uppsatsen är genomförd som en systematisk litteraturstudie.

The question is who should govern and administrate a municipality owned urban forest? Should societies and the public be invited to participatory planning, who are the interested parties, could they be treated like a group and what are their opinions on administration and management? The study is carried out in a municipal owned forest Vitberget Skellefteå that is widely used by associations and individuals for recreation and training.This has led to several discussions in the local media about the management of the forest, especially in connection to harvesting. The work undertaken here has been to identify who has any interest in the management of the area. After identifying the interested parties, a selection of the societies, schools and pre-schools that actively uses the area as well as random individuals met in the area was interviewed. The questions asked can be divided into six main groups:? Communication with the municipality?s managers for the area? Interference from other activities? Views on forest management? Views on nature conservation? The uniqueness of Vitberget? Development opportunitiesThe crucial factors identified as being needed to succeed in managing an urban forest are long-term administration, information and communication.

Viklund, J. & Älgamo, D. (2011).Fysisk aktivitet och idrott för vuxna individer i Västerbottens län ? möjligheter och utmaningar för en framtida aktivitetskatalog. (Physical activity and sports for adults in the county of Västerbotten ? opportunities and challenges for a future activity directory).