There are problems with poor quality, poor scheduling and poor working climate in the Swedish construction industry. Many parts have been involved, trying to solve the problem.This spring a new planning and building-law becomes final. In this law, the requirements set on the controls are greater. Hopefully this will lead to fewer construction errors. The requirements set on the working environment have also increased, forcing consultants and contractors to focus on safe workplaces.For each project requiring a building permit, an inspection plan has to been drawn.

In the master thesis the focus of the study has been on the special library of the Goethe-institute in Stockholm. A survey was made among the visitors coming to the library, to find out how they used the library and how they would judge the quality of service. To find out how the needs and the opinions of the users were meet by the library I also made an interview with the staff one librarian and the chief librarian. In the analysis I used the theory about service quality of Christian Grönroos as a framework. The theory distinguishes the service quality into technical resp.

The Swedish Textile industry has since the beginning of the 70-ties moved their production to countries with cheap labour further and further away. The production in the Baltic countries and Asia has become reality for many Swedish manufacturing companies. With today?s technology the communication with remote countries has ceased to be a problem. The difficulties have instead turned out to be more focused on transportation of goods and just in time deliveries to Sweden.

Background ? The last 20 years healthcare has been facing increased demands on efficiency and increased customer satisfaction. This despite reduced resources and increasing demand. These demands are presents in all departments within healthcare organisations, including medical laboratories that currently receive an ever-increasing number of remittances. Laboratory flows are quickly becoming overloaded with samples and related materials.

I contacted the production company Salmonfox in the hope that they would have any projects that they needed help with. It showed that Salmonfox just started up an old project that they needed to complete. They wanted my help to edit some trailers and one crowdfundingfilm for the short film called, Captain Sweden (Kapten Sverige). Salmonfox are hopefully going to use the different trailers and crowdfundingfilm to promote the short film and get help with the funding to make a feature. The project began with a pilot study in which I made a time plan and a requirements plan, where the different requirements were set.

As the globalization of companies increases day by day, the need for a clear and comprehensible legislation to overcome the problems with transfer pricing transactions increases as well. Incorrect pricing in transfer pricing situations between companies with close economic ties to each other makes countries risk parts of their taxation income.Swedish legislation uses the internationally accepted arm?s length principle to regulate the transfer pricing transactions. Through the correction rule, the rule is upheld that the pricing between two companies with close economic ties to each other must apply to the same conditions as it would have been if it was between two companies without close economic ties to each other.To ensure that enough material is provided to base the assumption whether or not the correction rule has been followed or not, Swedish legislation provides a number of paragraphs to regulate the matter. The legislation is spread all over and is hard to interpret.

Nature?s Best is a quality-label for Swedish Eco-tourism. It is one of very few active ecotourism labels and the only one that claims quality as its main focus. The objective of this thesis is to evaluate the certification scheme Nature?s Best with regards to the values the certification creates for the companies that certify their products.

The report aims to investigate how well a certain type of affordable embedded single board computer can hold up against today's more expensive computers in a computer system by doing various tests on a system with the specified requirements. The system has a Raspberry Pi as the single board computer which task is to control a camera based on coordinates obtained from a server as well as capture and stream a video signal on a network.The researches were conducted to check how much network traffic a single-chip computer sent in different video formats and how much CPU utilization was required. Studies were also made to ensure the accuracy of the camera control. The researches have been experimental, where several tests have been performed and analyzed.The results show that a sufficiently good accuracy can be obtained from the camera steering unit, in which two different servos have been investigated. When the video format MJPEG and H.264 are used, the single-chip computer is able to transmit a video signal up to 1280x720 at 15 fps.

Mjukvara i datorer styr många viktiga funktioner i dagens samhälle och används i stor utsträckning för att kommunicera men även för att styra utrustning. För att mjukvara ska fungera tillförlitligt behöver den byggas korrekt och testas utförligt. För att uppnå tillförlitlighet kan en byggserver används för att automatiskt bygga och testa mjukvaran. Den här rapporten beskriver hur en prototyp av ett övervakningssystem för byggservrar skapats. Systemet sköter övervakningen genom en övervakningstjänst som hämtar information från en byggserver av typen CruiseControl.NET [10] och presenterar informationen på en webbportal.

Allt större och större andel företag väljer att presentera och förmedla varor och tjänster via e-handel. En viktig aspekt vid e-handel är att kunden känner förtroende för e-handelsapplikationen och företaget. Denna rapport redogör för vilken inverkan multimediala inslag har för förtroendet av en e-handelsapplikation, vid initialt användande. En undersökning har genomförts med hjälp av en kooperativ utvärdering av fyra e-handelsapplikationer vilka innehåller olika typer av multimediala inslag har.Resultatet av undersökningen visar att multimediala inslag inverkar positivt på förtroendet för e-handelsapplikationer. Däremot finns indikationer på att för hög grad av multimedialt inslag inverkar negativt på förtroendet för e-handelsapplikationer..

En upplevelse består av flera faser som innebär att den startar redan när turisten upptäcker att den har en önskan som den söker att uppfylla genom en upplevelse. Sker denna sökning på destinationen som turisten befinner sig på blir turistbyrån en möjlig förmedlare av upplevelsen. Uppsatsens syfte är att undersöka vilken syn turistbyråer har på sin roll gentemot turisten i deras upplevelser på destinationen och om de aktivt verkar för att skapa en god totalupplevelse för turisten. Avgränsningsområdet för uppsatsen har varit turistbyråer inom regionen Swedish Lapland och för att besvara syftet har jag gjort en kvalitativ studie där tre turistbyråer inom den regionen intervjuats. Studien visar att alla tre turistbyråerna ser sig ha en informerande roll gentemot turisten där det ingår att förmedla upplevelser som passar kunden och därmed medverka till att kundens totalupplevelse på destinationen ses som god.

The aim of this thesis is to get an idea of how service companies set their prices. The method used was a case study approach, which was conducted at three real estate companies. The study showed that when setting their prices, the main aspect is their own costs. However, we have found that several other aspects play a big role when setting prices on services in real estate business such as individual customer behaviour and market competition. We have also found that the real estate companies charge very similar prices.

As IT service departments in organisations are becoming more complex and customised, the indirect costs are increasing in relation to the total costs. The difficulty of fully estimating and identifying the spread of the cost in the IT service department is increasing. As a result, firms tend to budget the business unit as a total cost rather than as a spread of defined costs. In order to deal with this challenge an ABC calculation will be applied. The Time Driven ABC model will be conducted in OMX´s Servicedesk unit within the IT services.

ÅF Test Center in Borlänge had a need to expand their capacity for compressive and tensile strength tests. They wanted to do this by using a hydraulic cylinder, which they already possessed, to apply the force with. This required a load receiving structure. The aim of this work was to design and dimensioning a test bench for a cylinder marked NIKE 300 tons. The work would result in a completed design proposal on a test bench which could manage to run the compressive and tensile strength tests of up to 3000 kN.

Utvecklingen inom informationsteknologi (IT)-området har gjort det möjligt för företag att distribuera tjänster och mjukvara via webben, enligt affärsmodellen Software as a Servie (SaaS). Det har dessutom visat sig att det finns ytterligare vinst att göra för såväl konsumenter som leverantörer av dessa verktyg om de kan distribueras utan omfattande implementeringsaktiviteter och utbildning. Därför vill man uppnå en hög grad av self-service i applikationerna.Affärsprocessföretaget Barium AB har uppmärksammat denna potential hos SaaS-produkterna och hyser en önskan att implementera self-servicetänket i deras produkt ?Barium Live!?. Då den forskning som finns rörande design av self-serviceprodukter i huvudsak handlar om enkla system av kiosk- och automattyp har de tagit initiativ till detta arbete för att reda ut vilka designimplikationer self-serviceaspekten har för mer komplexa applikationer.