This qualitative study involves the implementation of Lean and Kaizen methods in a Swedish service industry. Lean philosophy is based on a method to achieve more with less. In practical terms this means that the use of an organization's resources is improved. The origin of Lean is the Toyota Production System. Now, Kaizen methods give managers and employees a better more efficient system to reach their goals within the organization or company.

During the middle of the 18th century the development of Toyota Production System, TPS, started in order to streamline the processes. TPS was based on the principles of assembly line production but unlike previous performers Toyota let the manufacturing be constantly affected by demand. At the end of the 18th century TPS was described by Womack and Jones in the book "The machine that changed the world - the story of lean producion" where TPS got the name lean. The principles behind lean is to maximize customer value and eliminate waste which means making products and services more valuable to the customer. 1Lean was for a long time a philosophy and an approach limited to industries and production based companies.

This essay aims to create an understanding of how leadership can be arranged in a company that embraces new technology and telework, and how it can be experienced from the employees' perspective. In order to make it possible to investigate this purpose are three questions formed; ?How is the leadership perceived??, ?How does telework into motivation?? and ?How does telework into communication??. A presentation of previous research is given, focusing mainly within different types of leadership, distance, and telework. Based on this, three interviews was made in which respondents? experience of telework was in focus.

Syftet med examensarbetet är att undersöka möjligheten att kunna påbörja ett arbete med att införa ett lean-tänkande i skolverksamheten för att kunna strukturera och få en effektivare undervisning i verkstaden. I undervisningen förekommer det tidsåtgång för onödiga moment till exempel letande efter olika verktyg som inte är placerade på rätt ställe. Den grundläggande meningen med lean-filosofin är att eliminera slöseri i det dagliga arbetet. De frågor som behöver besvaras är vad elever och kolleger anser om nuläget, samt vad de vet om leankonceptet och om de är medvetna om sin egen roll i sammanhanget. För att få fram svar har en kvantitativ undersökningsmetod använts i form av en enkät till eleverna och en kvalitativ metod genom intervjuer med kolleger, för att kunna använda fördelarna som båda metoderna erbjuder.

Purpose: The purpose of this study is to analyze how employees perceive their leader / manager. How the leader / manager perceives himself in relation to employees and what differences exist.Research Method: The information was made through a qualitative approach. The study includes interviews with semi-structured questions and a subjective selection. The authors interviewed seven respondents from a service company. Based on the information the authors have attempted to draw parallels between the leader?s behaviour and theories involving different leadership styles and see how the employees perceive the leader.Conclusions: The employees and the leader have the same ideas about what is a good leadership.

Det coachande ledarskapet är ett ledarskap som fokuserar på samspelet mellan ledare och medarbetare. För att studera detta ledarskap så har syftet med denna undersökning varit att undersöka upplevelserna av detta ledarskap som personer med beteendevetenskaplig utbildning har. Resultatet visar att undersökningsdeltagarna värderar relationen mellan ledaren och medarbetaren som det grundläggande i ledarskapet. Förutom det coachande förhållningssättet i ledarskapet så handlar det också om hur ledaren är och vilka egenskaper han eller hon har. Det viktigaste är att ha kunskap om sig själv och sitt eget beteende som ledare och här är emotionell intelligens betydelsefullt.

This study is based on interviews with four managers in public elderly care and four managers in private elderly care. The aim of this paper is to examine how these managers are experiencing their leadership in relation to conflict management, and if the managers leadership differs depending on private or public elderly care. Leadership and conflict management are theories that have been used in order to analyze the empirical findings. Previous research that has been used in the study concerns ?leadership/leadership styles?, ?conflict management?, ?to be active in the private/public elderly care?.

This essay deals with the influence of leadership on student use of Smart phones as an ICT tool at after school care. I use a qualitative, hermeneutical method that departs from two stories. I also use qualitative interviews with both structured and unstructured questions. My reflections and interpretations are, through the interviews, complemented by my colleagues? views of the use of Smart phones and how that is affected by how the activities are managed.

Den här studien behandlar ämnet ledarskap. Teorier konkluderar att det normativa ledarskapsidealet baseras på det transformativa ledarskapet. Syftet med uppsatsen är att studera om en ny ledare i organisationer gör anspråk på ett normativt ledarskapsideal och vilka konsekvenser det får, samt i vilka avseenden det finns skillnader mellan den nya chefens beskrivningar av intentioner och vad chefens ansett sig ha uppnått överens med medarbetarnas uppfattningar. Två nya ledare, som varit i liknande situationer, har studerats och jämnförts. Resultatet pekar på att nya chefer som försöker följa det normativa ledarskapet kan skapa omedvetna hinder för sig själva.

Utländsk arbetskraft konkurrerar allt mer om arbetstillfällen i form av lägre löner och produktionskostnader. Detta gäller inte minst inom bygg- och anläggningsbranschen. Ett sätt att effektivt minska kostnader är att undersöka hur eventuellt slöseri kan undvikas. En filosofi som fokuserar på detta är Lean Production som allt fler företag i bygg- och anläggnings-branschen försöker arbeta enligt. Svensk Markentreprenad AB är ett ungt, växande företag som strävar efter att arbeta effektivare.

This essay studies the practice of both the political and the administrative leadership at the municipal level from the point of view of the politicians and the chief officers leadership role, and the relationship between politicians and administrators. I discuss and analyse how politicians and senior officials practice leadership, differences or similarities and if their practice of leadership raises any challenges in a democratic framework at the municipal level. I conducted interviews with the municipal political leader and the head of administration at the municipal level in Karlshamn and Sölvesborg. In the analysis I discuss communication as a leadership process which highlights ?enabling elements? and potentials of the leadership process.

The purpose of this study was to examine the leadership style that is preferred by the employees from a psychosocial- and productive perspective. The study is based on Lewin et al´s research on the three leadership styles authoritarian, democratic and laissez-faire leader. This is a quantitative study with a questionnaires as data collection method. The sample consisted of individuals working in a municipality in one nursing unit. The data from the survey were analyzed by three separate one-way depending ANOVA in IBM statistics SPSS 22.

Att skapa fördelar med lean kräver en gedigen hängivenhet i tillämpningen av lean filosofin. Studier har påvisat svårigheter hos medelstora tillverkningsföretag vid tillämpning av lean att skapa synergier mellan hantering av efterfrågan och lagerstyrning. En efterfrågehantering som skapat ojämnt flöde utav produktionsorder som lett till problematik med voluminösa och inkuranta lagernivåer.Med den problematiken som grund har en fallstudie utförts på ett medelstort tillverkningsföretag. Studien har syftat till att undersöka brister i efterfrågehantering, produktionsplanering samt lagerstyrning hos fallföretaget utifrån ett lean perspektiv samt föreslå förbättringsåtgärder. Studien har antagit en hermeneutisk utgångspunkt med en deduktiv ansats där teori först studerats för att sedermera samla in empiri för jämförelse.Resultatet av studien blev förslag på förbättringsmöjligheter för fallföretaget som då besvarat frågeställningarna hur ett tillverkningsföretag kan förbättra både sitt interna och externa lagerflöde.

In 2014 came new guidelines for after-school centers. These guidelines clarifies that it is the principal who is pedagogically responsible for the after-school centers. Due to that fact we became interested in investigating how principals describe their educational leadership for after-school centers. With qualitative interviews as a method we have investigated how four principals describe their educational leadership for the after-school center based on the new guidelines and how they talk about their employees and the after-school centers. Our results are based on the empirical material we received from these interviews. By analyzing this empirical material, based on the theory of situational leadership, we received answers to our research questions. .

One year Master's thesis, Degree of master in Business and Economics, School ofBusiness and Economics at Linnaeus University, Management, 4FE10E SpringSemester 2014.Author: Johanna Björklund and Sarah Gustafsson.Mentor: Magnus Forslund.Title: Lean in the public sector - Potential barriers to a long-term Lean work.Background: Organizational changes are something that is constantly done inorganizations, and in the last decade, there has arisen a plethora of different changemodels. A reorganization that is popular among companies today is Lean. Lean is aconcept that was developed within the Japanese automotive industry, but has evolvedfrom the Japanese shop floor and is now a concept that can be found in, for example,several Swedish municipalities.Purpose: The purpose of this study was to create an understanding of why the conceptLean may have difficulty getting a hold in the in the long term.Methodology: The study was done with a qualitative research approach and through anabductive approach. As we intended to create an understanding, of what potentialbarriers that may affect that a Lean work, in some cases, does not become a long-termcondition, it seemed natural to choose a hermeneutic approach to knowledge. Theempirical data collected via individual unstructured interviews, through a groupinterview, and by non-participant observations.