Level:This is a final thesis for a bachelor degree in Business Administration. The thesis is orientedin the field of marketing and written at the University of Gavle.Authors:Caroline Gustafsson & Caroline Tell LjungbergDate:May 2014Tutors:Lars-Johan Åge, Jonas Molin & Jens Eklinder-FrickTitle:The implementation process of ethical guidelines ? A qualitative study of the Swedishinsurance industryPurpose:The aim of this study is to create an understanding of different approaches to design andimplement organizational guidelines / codes to help the employees to behave ethically and deal withethical dilemmas.Method:By starting from the study's aim, it was appropriate to use a qualitative approach toconducting the survey. The study's empirical study consisted of semi-structured interviews. Weinterviewed ten companies in the Swedish insurance industry.

I februari 2011 presenterades EU-kommissionens direktivsförslag om PNR-system i EU. Förslaget är kontroversiellt, särskilt utifrån ett integritetsperspektiv. PNR-förslaget innebär att flygbolag ska överföra flygpassageraruppgifter till nationella myndigheter som ska använda uppgifterna i syfte att förebygga, spåra, utreda och lagföra terrorism och allvarlig brottslighet. Förslaget indikerar att myndigheterna i respektive medlemsstat även får använda PNR-uppgifterna för andra syften än de angivna. Myndigheterna ska lagra PNR-uppgifterna i fem år.

Den amerikanske flygvapenöversten John A Warden III har lagt fram en teori om att man kan se på fienden som ett system av system för att hitta hans svagheter. Teorin bygger på att skapa en bild av fienden genom en fördefinierad indelning i subsystem bestående av fem ringar. Denna bild skall därefter kunna brytas ner i ytterligare subsystem bestående av samma fem ringar som till slut avslöjar fiendens tyngdpunkter. Uppsatsen prövar om Wardens teori går att applicera på Al-Qaida..

Denna uppsats handlar om vad som ledde fram till att IRA valde att lägga ner sina vapen och ingå vapenvila 1994. Vi har hittat flera olika orsaker vilka vi har klassificerat som interna eller externa. Här återfinns orsaker som kalla krigets slut, attitydförändringar, vinster med vapenvila och internationellt samarbete. För att förstå bakgrunden har vi även tittat på vikten av en avväpning i en fredprocess samt hur Sinn Féin och IRA är sammanlänkade. Slutligen har vi även gjort en applicering av våra resultat på en terroristgrupp vilken delar många av IRAs drag, PLO, men även tittat på en grupp vilken inte är så lik, ETA..

The purpose of the thesis is to examine the thoughts and opinions of a selected group of people regarding the terrorist attack that occurred in Stockholm 12/11-2010. This study has been conducted through the method of focus group interview. The study was methodologically and theoretically inspired by Grounded Theory, which simply means that the participants' opinions have formed the theory of the study. As a result of the study, we can see that the main focus of the discussion held by the participants was through a we and them thinking-perspective. Furthermore, the study reveals that the participants tried to include who we (muslims) are, and to exclude who they (non muslims) are, while arguing in the discussion. Another definition is the one of here and there, where the participants defined terrorism and what causes it. Finally, media's role was discussed in relation to the creation of the medie-muslim. To explain the participants' perceptive, part of Appadurai?s Fear of small numbers and part of Brune?s Dark magic in the white media was used..

I denna uppsats görs en beskrivning av hur vapenexporten i Sverige utvecklats. Uppsatsen redogör för den policyförändring som skett i Sverige där en allt mer positiv inställning till exporten blivit ett faktum. Under 1990 och 2000-talet har en annan säkerhetspolitisk inriktning tagits i Sverige som påverkat vår export av vapen. Man har valt att gå ifrån den tidigare neutralitetspolitiken där Sverige värnade om alliansfrihet för att i stället göra Sverige ömsesidigt beroende av andra länder. Detta beror på att det idag ställs andra säkerhetspolitiska utmaningar för nationalstaterna som kräver samarbete för att lösas på effektivt sätt.

Learning from traumatic events: a comparative case study of governmental close protection policies in the aftermath of the murder of Olof Palme and Anna LindhViolent and threatful crimes against politicians are as despicable as any other crime acts against citizen. However, if politicians are targeted solely due to their position ? the act can seriously damage the state and central government.This paper compares reports of government commissions and investigations which were initiated after the murder of Swedish prime minister Olof Palme in 1986 and secretary of state Anna Lindh in 2003. The purpose is to analyse and compare the conclusions and distinguish the main arguments that led to those conclusions and decipher similarities and differences through the lens of Tom Christensen?s instrumental perspective as well as Peter May?s social policy learning theory.

The purpose of this study is to analyze how the parties (USA, Great Britain, UN and the European Union) legitimize their intervention in Bosnia-Herzegovina as seen from without the conceptions of sovereignty and intervention. USA and the UN have legitimized their intervention on security reasons. The American president, George W. Bush, claimed that democracies never engage in war with each other and that democracies were prosperous just because they were democracies. According to the president, that is why it is important to democratise the whole Balkan region to protect the international community from terrorism which grows in unstable and undemocratic states.

The purpose of this study is to illustrate why Norway is not a member of the EU from a rational choice perspective. In order to fulfil this purpose, two questions will constitute the framework of the study. These are:1. What are the arguments of the EU-opposers in the Norwegian EU-debate?2.

"What's feminine about the Women's library?" This library, Kvinnobiblioteket, is abranchoffice at Björkskatan in the city of Luleå, and the introducing question is thestartingpoint of this essay. To find some possible answers is its object.One way of describing what's feminine about Kvinnobiblioteket is through presenting itsobjective, ambitions and methods of working. That is done mostly in a chapter headlined"Kvinnobiblioteket", and shows how the women's perspective concerns for exarnplepurchase of books and magazines, displaying of books, the opening hours, design etc.Although the focus in the survey is not in the former kind of description, but in the interviewsbeing made during a two week long period of time with ten women at Kvinnobiblioteket(both library user and personnel) at spring 1995. The results of the interviewsthen have been compared with theories from psychological-, feminist-, literature- andlibrary and information sciences, as we11 as to former surveys and essays.The material together leads to some keywords that seem to be important when trying tofind out what's female about the women's library.

Purpose: The purpose of this paper is to create an understanding of how customer engagement, communication / interaction and customer insight are driving forces behind the use of Social CRM from a leadership perspective.Method: The purpose of the study, we believed it was appropriate to use a qualitative approach to conduct the study. The empirical data were collected through semi-structured interviews. The sample consisted of 10 companies located in the Gävle area who are active on social media. The interviews were coded to obtain keywords and patterns. These patterns and keywords are then analyzed to arrive at the study's results.Results and contributions: Our results suggest that all the identified benefits, customer engagement, customer insight and communication are driving forces to make use of social CRM.

Utifrån den dödliga attacken som ägde rum mot tidskriften Charlie Hebdo i januari 2015 har en dokumentanalys av svenska mediers bevakning av händelsen genomförts. Utgångspunkten i arbetet är Cohens moralpanikbegrepp. Frågorna som ställdes var hur bevakningen av attentatet såg ut, om konceptet för moralpanik kan appliceras på den svenska mediebevakningen, samt vilken definition som ligger till grund för mediernas rubricering av dådet som en terrorattack. Resultaten visar att attentatet ägnades mycket utrymme i den tryckta pressen, dock med vissa interna skillnader i innehållet, samt att delar av moralpanikbegreppet går att applicera på mediebevakningen. Det framkom även att media inte följer lagstiftarens definition då dådet rubricerades som en terrorhandling..

The aim of this essay was to investigate how religious topics and events are presented in five coursebooks in social studies. To do this the following questions were answered: In which context do discussions about religion take place? Are religions brought up in different contexts? To which extent do discussions about religion occur? The method consisted of a both quantitative and qualitative content analysis. The results of this essay showed that discussion regarding religion in social studies coursebooks mainly focuses on wars, conflicts, terrorism and to some degree the human rights. Islam was the religion that occurred most frequently in the coursebooks.

In this essay I follow the traditions of the continental didactics and use phenomenology and hermeneutics to examine how I, as a Special Educational Needs teacher, can develop my skills in making teachers adopt a more inclusive approach. The teachers and I have often got different agendas; I seek to change the teaching in order to fit the students, whereas the teachers wish for me to help the students manage the prevailing teaching practice. Traditionally this has been a task for the remedial teachers. In Sweden there is a difference, however a lack of clarity formally as well as practically, in the definition of these two professions, which indeed makes my assignment ever so challenging. One of the tools I have often applied is to plan and teach together with the teachers, to function as a role model.

The purpose of this study was to describe and analyze IntimatePartner Violence (IPV). How does contemporary science illustrate men as victimsand women as perpetrators in these relationships? Ten articles were presentedand analyzed in a systematic literature study. The results show that men beingabused by their female intimate partner, do exist and that they in many ways doconform to abused women. There are many underlying causes to the violence inclose relationships.