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2427 Uppsatser om Keywords: leadership - Sida 36 av 162

"Challenges when implementing standardized and processes within a customer service unit"

 Abstract  Interest in Lean grows and spreads to the public from industrial and service sectors. Lean is currently used in administrative processes and it is called Administration but can administration be Lean? The aim of our study is to develop a useful model for a successful implementation of Lean Administration by using various scientific articles, books and information from the case study.The part of the purpose is to: ? Identify critical success factors that arise? Identify the challenges arising from the implementation of Lean Administration.We have studied a Division within Distribution at GE Healthcare in Uppsala. The model that we have developed provides challenges and success factors for a successful implementation.In order to succeed in implementation, a culture that promotes continuous improvement must exist in the organization. A key success factor is to understand Lean Administrations structure and principles.

Städer i konkurrens? : Diskurs och politisk strategi i tre svenska städer

This study puts emphasis on an international discourse describing how cities frequently compete against each other, and also describing factors that cities should enhance to make themselves more competitive. The discourse in this study has therefore been used to seek understanding how three different municipalities Borlänge, Karlstad and Malmö strive for growth by applying central factors from the discourse on the municipalities strategic documents. What the study shows is that the central factors from the discourse strongly imprints the strategic documents, but the presence of the factors varies between the municipalities and also to what meaning that lies behind the strategic goals..

Inkludering ? : För elever med särskilda behov och funktionshinder, ur ett historiskt perspektiv

This present study is a result of a research that I made . My purpose is to find out how the debate about inclusion looked like back in the history. My research was about the view we had absolut inclusion in the history, I also made some interviewes among teachers and students in the schools of today. I wanted to se their views about inclusion today and I wanted to know their opinions about inclusion. Did the students and the teachers have prejudice against other students with functional disabilities as Down syndrom and blindness? What was their thoughts about inclusion of students with differents functional disabilities?One more task I had with this study I made was to raise another debate about inclusion .! Keywords: Inclusion and funtional disabilities.

Barnpassning eller pedagogisk verksamhet? : En studie bland föräldrar om deras uppfattning av fritidshemmet

The purpose of this paper is to examine what opinions parents have of the after school-centre, if they know that it has an objective and what that objective is. This will be examined by surveying parents with children in after school-centre. The questions posed in the study are as follows: Do parents know the objective of after school-centre? What is the general view of after school-centre among parents? The results show that 41 percent know that there is an objective while 39 percent don't. Only 6 percent can describe what the objective is.

Kollektiv kollaps i ett handbollslag på elitnivå: en studie med fokus på emotionell smitta

Collective collapse occurs when a majority of players in a team suddenly perform below expected level in a match of great, often decisive, importance in spite of a normal or good start of the match or when a team underperforms right from the start of the match. The aim of this study is to investigate collective collapse, focusing on emotional contagion. The study is a qualitative study based on semistructured interviews with nine handball players in an elite team. The results show six factors presented as themes. These are Preparations, The coach and leadership, Emotional contagion, Communication, Role Acceptance and Incongurence.

Rektor - styrdokumentens förlängda arm i arbetet mot ?en skola för alla?

In 2005 we made a research in a Swedish community board about their view on the political and ideological intentions of ?a school for all?. The results from that study were the background to this research.The aim with this research was to find out how principles in the same community were thinking about ? a school for all? and if they were leading a development towards ?a school for all?. In that context they were given the opportunity to explain their definition and reasoning about ?inclusion? and ?integration?.

Ledarskap och ledarskapsstilar : om skillnader och likheter mellan ledare i tjänste- och tillverkningsföretag

Syfte: Syftet med denna undersökning är att genom kvalitativa intervjuer skapa en ökad förståelse för, och belysa skillnader och likheter inom, ledarskap i tjänste- och tillverkningsföretag. Syftet är också att fastställa om eventuella skillnader beror på verksamhetens inriktning eller om det finns andra skäl till skillnaderna. Metod: I min studie har jag använt mig av det kvalitativa angreppssättet, det har jag gjort eftersom jag försöker att sätta mig in i hur olika ledare tänker och agerar i olika situationer, jag försöker även komma underfund med vilken ledarskapsstil de använder sig av. Jag har utfört sex intervjuer av semistandardiserad karaktär, intervjuerna har genomförts på plats hos respektive respondent. Utfallet av dessa intervjuer redovisas i empiriavsnittet och kopplas sedan samman med teorier i analysavsnittet. Resultatet av min undersökning redovisas slutligen i avsnittet slutsats. Resultat & slutsats: Min slutsats är att jag inte kan hitta några betydande skillnader på ledarskapets inriktning och ledarens ledarskapsstil som beror på om ledarens företag är ett tjänsteföretag eller ett tillverkande företag.

Subkulturer i litteratur som läses av tonåringar: En hermeneutisk analys av fem litterära verk.

This essay deals with the relationship between subcultures and literature. It includes an analysis of what adolescents read if they get to choose fiction by themselves. The method used in this essay is a hermeneutic method. Five novels are used in the search for subcultures and qualities and ideals within them. The essay reveals five specific subcultures, and significant features of those are presented in the analysis.

Asperger syndrom-en studie av två aspergerenheter

The objective of this project is to study how two asperger units, one at a junior school and one at a senior-level school are carrying at their work. I have interviewed one pedagouge at each unit to find out how they organize the education at the units and how they work to develop the students' social skills based on the students' functional handicap. The interviews showed that the following factors are providing the foundation for the pedagouges' work with the students: knowledge of the Asperger syndrome and the symptoms shown by each individual, the pedagouges being explicit and well structured as a professional and as adult combined with him/her being humble and showing respect towards the students and self reflection.Keywords: Asperger syndrome, functional handicap, social interaction, attitude..

Konceptutveckling i bostadsbranschen ? en möjlighet till innovation och mervärdeskapande

Alneskolans slöjdlärare Sara Edström anser att deras trä- och metallslöjdssal upplevs som trång, är oändamålsenlig och har brister utifrån de gällande arbetsmiljökraven.Syftet med denna rapport är att slöjdläraren ska få ett underlag som visar hur slöjdsalen kan utformas för att bli effektivare, trevligare och uppfylla gällande lagar och rekommendationer. Underlaget som kom att innehålla en planritning, rivningsritning, rumsbeskrivning och en kostnadsberäkning, ska sedan användas för att få till en verklig förändring av slöjdsalens utformning.Utformningen grundades på boverkets byggregler, arbetsmiljöverkets rekommendationer och slöjdlärarens anvisningar.Resultatet visade att slöjdsalen kan utformas så att den blir mer effektiv, trevligare och säkrare. Till en kostnad av 125 000 kr kan lokalen utformas så att den uppfyller alla regler och rekommendationer samt de flesta av anvisningarna som angivits. .

Att syna en optikbutik : - En kvantitativ studie om kunders val av optikbutik

Abstract Title: We are equal. A study of cultural differences and professionalism in international projects.Level: Thesis for Master Degree in Business Administration.Author: Zahra AhmadiSupervisor: Lars EkstrandDate: 2012-05The purpose of my study is to analyze and examine it well-educated people can reduce the cultural differences in interaction with other actors around the world. Part of aims study surveys and analyzes to understand how educated people can communicate and facilitate communication in order to achieve the goals and motivation in international collaboration. Problems can arise from cultural differences in connection with that persons face in society and in international collaboration. In this study, I assume theoretical framework that exists in cultural and communication theme and professionalism to find common objectives within educated groups.Method: The purpose of this study, I have chosen to use a qualitative approach.

En blick säger mer än 1000 ord : En studie av porträtteringen av kvinnliga kändisar i Aftonbladets och Expressens bildmaterial på Internet

AbstractTitle: A gaze says more than a 1000 words ? a study of the portrayal of female celebrities in the photographic material on the online portals of Aftonbladet and Expressen En blick säger mer än 1000 ord - en studie av porträtteringen av kvinnliga kändisar i Aftonbladetsoch Expressens bildmaterial på InternetNumber of pages: 58 (59 including enclosures)Author: Sofie BackmanTutor: Amelie HössjerCourse: Media and Communication Studies DPeriod: Spring 2008University: Division of Media and Communication, Department of Information Science, Uppsala University, SwedenAim: The aim of this essay is to study in what ways female celebrities are portrayed in the photographic material of the Swedish tabloid press. In which situations does she appear? What function does she seem to behold in the pictures? Further the thesis explores whetherthe portrayal of the female celebrity shows signs of stereotyping.Method/Material: The study combines a quantitative and a qualitative method. A picture analysis of photographic material from the online versions of the Swedish tabloids Aftonbladet and Expressen has been conducted.

Styrmedel för att hantera kreditrisk: En fallstudie av Handelsbanken Sergel

The Swedish bank Handelsbanken has, according to their own way of measuring, been more successful than a weighted average of their competitors during the last 38 years. They have also handled the recent financial crisis, as well as the one in the 1990´s, better than most other banks. This paper studies their management control system at branch level in order to identify the controls which have been enforced to ensure that a low risk level is retained in the lending. The controls that have been identified are; (1) A decentralized organization with the offices as profit centers where the manager has restrictions regarding risk level and the results are measured as K/I (cost/revenue). (2) The absence of bonuses and individual follow-up regarding performance measurement.

Identitet - det är allt vi är : En studie om kenyanska flickors identitetsskapande

The purpose of this paper is to examine what opinions parents have of the after school-centre, if they know that it has an objective and what that objective is. This will be examined by surveying parents with children in after school-centre. The questions posed in the study are as follows: Do parents know the objective of after school-centre? What is the general view of after school-centre among parents? The results show that 41 percent know that there is an objective while 39 percent don't. Only 6 percent can describe what the objective is.

Vasakronan: Det bästa av två världar

Mergers and acquisitions are common phenomenon in today´s society in order to increase shareholder value. Two years ago a fusion of Sweden´s two largest companies in the industry of real estate took place and even though three out of four mergers and acquisitions financially fail this certain case turned out highly successful. The aim of this thesis is to examine how the organizational structure and the management control have been designed and characterized the organizational performance and furthermore what are the success factors of the integration. By studying an acquisition and its potential effects on organizational structure and management control parallel to a model that describes the best practice guidelines for managers to successfully deliver value from their acquisitions, it can be shown that an acquisition has direct effects both on the acquirer and the acquired company and thus the new organizational structure. The main results, thus, is that through active leadership, increased specialization, and more decentralized and thus efficient management control a new organization has emerged consisting of the best features of two separate worlds..

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