This Master thesis focuses on change conditions and change ambitions in Swedish public libraries. I have chosen to focus on three libraries that participated in a much-debated developmental project sponsored by the Swedish Arts Council almost twenty years ago. The aim of the project was to enhance service-quality, increase user-influence over media acquisition and library routines, and to redefine the concept of quality in the library context. I have made comparisons of the conditions and change ambitions between the project period 1991-1994 and present day 2009. To do this I have analyzed the evaluations of the above-mentioned project and the developmental plans that every municipality in Sweden is required to write according the library-law of 2004.

Syftet med denna uppsats a?r att underso?ka vilka stressorer som fo?rekommer hos projektledare i interna fo?ra?ndringsprojekt. Vidare syftar uppsatsen till att beskriva vilka former av ka?nslo- och problemfokuserad coping som projektledare anva?nder i interna fo?ra?ndringsprojekt inom vinstdrivande organisationer.Utifra?n den teoretiska bakgrunden om att fo?ra?ndringsprojekt a?r komplexa, kra?ver prioriteringar av resurser och dessutom ofta mo?ter motsta?nd, identifierades fem olika problemomra?den inom interna fo?ra?ndringsprojekt. En kvalitativ metod anva?ndes fo?r att besvara uppsatsens syfte, da?rsemistrukturerade intervjuer med sex respondenter a?gde rum pa? olika vinstdrivande organisationer i Va?rmland.

The purpose of this essay was to study whether the UN convention on the Rights of the child is implemented in the Swedish executory authority, in cases that include compulsory auction of property belonging to families with children, in the southern area of Sweden. I have especially focused on questions concerning whether civil servants work with child consequence analyses, whether they have been offered education in child competence at work, to what extent they have listened to and taken into account the child's own voice in the execution process, and finally to what extent civil servants have had contact with the social welfare committee.The study was based on qualitative telephone interviews with seven civil servants working with cases that comprise compulsory auction of property belonging to families with children.The conclusions of my study are that there exists no specific child perspective regarding the UN convention on the Rights of the child in the civil servants work regarding compulsory auction of property belonging to families with children. Neither do they work with child consequence analyses nor do they listen to what the child has to say in the execution process. The civil servants have not been offered any kind of education concerning child competence. Regarding contacts with the social welfare committee, the result shows that this is, in general, not based on systematic procedures..

Denna undersökning syftar till att undersöka om de som är involverade i WISH på Metall-precision AB uppfattar WISH som en förbättrad och effektivare kommunikationsstrategi. Vi syftar på förbättrad i relation till hur det var innan WISH infördes, det vill säga innan år 2009. Kommunikationen inom WISH studeras främst ur ett manager perspektiv, tio av tolv inter-vjupersoner i denna undersökning har ett personalansvar.Undersökningen ägde rum på Metallprecision AB i Västersund. Sedan år 2009 pågår ett nytt förbättringsarbete, en förändringsprocess, som leder till effektiviseringar och förbättringar för Metallprecision AB. Detta förbättringsarbete kallas WISH.

.Sammanfattning Titel: Livsmedelssäkerhet ur ett försörjningskedjeperspektiv Författare: Cecilia Eken Jonas Karlsson Handledare: Carl-Henric Nilsson, Ekonomihögskolan, Lunds Universitet Fredrik Nilsson, Avdelningen för Förpackningslogistik, Lunds Tekniska Högskola Christina Skjöldebrand, Avdelningen för Förpackningslogistik, Lunds tekniska Högskola Torgny Nyholm, General Manager Food, Schenker AB Problemställning: Vilka, för produktsäkerheten och spårbarheten, kritiska punkter finns det inom den studerade livsmedelsförsörjningskedjan? Hur bör de kritiska punkterna bäst hanteras/åtgärdas/förbättras? Syfte: Syftet med examensarbetet är att utvidga begreppet kritiska punkter, från att enbart fokusera på produktsäkerhet, till att även innefatta för spårbarheten kritiska punkter i informationsflödet samt relationerna företagen emellan. Vidare syftar examensarbetet till att ta fram en modell för att hantera försörjningskedjans utvidgade kritiska punkter. Metod: Examensarbetet är en studie av en hel försörjningskedja, bestående av ett antal fristående och icke-linjärt interagerande enheter, i ett livsmedelssammanhang. Studien av denna är utförd inom systemparadigmet och det angreppssätt som använts en fallstudie.

The business world of today is characterized by the fact that knowledge plays a far greater role than it did before in the companies? production. In many companies, the human resources constitute the main part of the total assets. It can for example be the employees? knowledge, competence or power of initiative.

The starting point of this study is theories of European integration, which are used to formulate different scenarios about the future of the European Union. This is made in regards to the eurocrisis which has intensified the discussion about how to change the construction of the euro to overcome the economic difficulties that has arisen. In this study, four different scenarios are presented: "An updated Europe", "A new Europe", "The death of the euro" and "Goodbye Greece". The first two scenarios takes its starting point in the neofunctionalist theory of European integration and describes how the EU might increase its level of integration in different ways. We can either see a development where the EU tries to improve the implementation of the rules that are meant to coordinate the member states? economic policy, or we might encounter a more advanced integration where fiscal policy competences are transferred to the EU-level.The latter scenarios, however, takes another theory in to account, liberal intergovernmentalism, and describes how the eurozone might be fragmented in different ways due to conflicts of interest between lenders and countries that has to receive loan-packages.

Kundrelationer har alltmer uppmärksammats av företag sedan 80-talet eftersom det lönar sig förföretagen att ha långsiktiga relationer med sina kunder. Relationsmarknadsföringen har växt framför att underlätta för företag att skapa långsiktiga och lönsamma kundrelationer. Dennamarknadsföring är en motsats till den traditionella marknadsföringen som har fokus påtransaktionsutbyte. Enligt relationsmarknadsföringens perspektiv krävs det av företagen att varakundorienterade och kunna tillfredställa kundens behov, förväntningar och önskemål medanpassade produkter/tjänster. Kunderna behandlas vanligtvis inte individuellt utan segmenterastill olika kundgrupper med gemensamma faktorer i relationsmarknadsföringen.

Through certain exceptions in the Swedish regulation on credit agreements for consumers, a new form of instrument for credits has arisen on the national market. The instrument, which is most commonly known as easy credits and was first seen on the Swedish market for consumer credits in 2006, has developed to become part of a vast problem with excessive debt incursion. In order to counteract this development and to harmonise the internal market within the EU, directive 2008/48 EC on credit agreements for consumers was introduced in 2008. In Sweden, the implementation of the directive has led to a proposition for a new regulation on credit agreements for consumers (SFS 2009/10:242 Ny konsumentkreditlag) coming into effect on the 1 January 2011. The proposition puts up stricter rules on creditors granting consumer credits in their course of business, and revokes the former exemption on information and practices preliminary to the conclusion of the credit agreement for minor credits.

In Stockholm, Johanneshov the Slaughterhouse area (Slakthusområdet) can be found. A number of companies have gathered there providing the Stockholmers with meat products. This area has a great need for cooling to supply large cold storages. To facilitate this, a central cooling system has been built, supplying the area with effective and safe cooling.The aim of this master thesis study is to give hints to energy efficient and reliable changes that can be put in place at a low marginal cost depending on the future activities in the area. The suggested changes will be presented to the company Bravida (managing the system), which also desires a deeper understanding of the energy flows through the central cooling system.Firstly visiting the site with proper guidance, we have then tried to understand the function of the system including which machines and media that are used.

Background: Companies and organizations of today spend large amounts of money on IT-based business solutions. Such business solutions normally include business- consulting and software-creation (IT-related services). Due to the rapid development of the technology within this field of business the IT-customers find it difficult to select among potential suppliers on objective grounds.Purpose: To increase the understanding for the professionl approach of the people involved in the sales- and purchase process of IT-related services in a business-to-business context. The study is taking the buyers'as well as the sellers'perspective into account when analyzing the process. Method: The empirical findings were collected from eight companies in Linköping and Stockholm.

The report describes the production of graphic correspondence and marketing material for DUCIS(Dalarna University Centre for Irish Studies).A logotype symbol is created on the basis of an element from the Celtic art, and a graphic material thatharmonies with this ideal of style is built around the symbol. A unique visiting card, correspondence cardand letterhead is produced to strengthen the identity of DUCIS outwards.The work proceeds with an international education folder which is an important element in the marketingwork for the MA-education which starts in the autumn of 2003. Two posters, one for the opening ofDUCIS in may 2003 and one for a conference in 2004, are produced. Finally, a redesign of the book coverfor NIS, Nordic Irish Studies, is carried out.The report describes the working process consisting of meetings, practical work and other elementswithin the process. The conclusion is that the work has been quite successful and that this, to a largeextent, depended on an engaged and supporting commissioner.

Befintlig litteratur inom visual merchandising online (VMO) indikerar på ökat behov av att utveckla teorier anpassade för VMO. Målet med denna studie är att bidra med uppdaterade teorier och infallsvinklar inom VMO som grundar sig på konsumenters åsikter och beteende. Insamling av data grundar sig i intervjuer och observationer med konsumenter som speglar ett konsumentperspektiv. En intervju har även gjorts med en Digital Manager (DM) på ett svenskt modeföretag, för att generera i data utifrån ett företagsperspektiv. Med övervägande fokus på konsumentperspektiv avser vi med denna studie presentera viktiga aspekter vid utformning av virtuella miljöer, samt verktyg som stimulerar konsumenter till köp.

The fast developments in information and data technology during the recent years have accentuated the need for the business manager to interpret and act on information from the surrounding environment. Today we know little about what information is really used in the unique decision-making. Further, little is known about how information should be designed to fit people with a more intuitive approach to interpreting information. This study is therefore about the difference between peoples approach to interpreting information and how information should be designed to fit those with a more intuitive approach to interpreting information. The application is made to dairy farms in Sweden. The literature review describes the strategic leadership, the decision-making process and the intuitive and the analytic thinking.

ABSTRACTStandardized assessment instruments have increasingly come to be used in social work. Although national studies of ASI and DOK's reliability and validity has only been examined to a limited extent. In order to improve knowledge of assessment instruments conditions, relevance and scope, this present literature study highlights the background and the application of the interview methods ASI and DOK, used in swedish abuse and dependent care. In answering the survey questions, a qualitative content analytical method has been used. ASI and DOK are multidimensional interviews which take into account that several areas affecting the client's treatment outcome.