Motstridig forskning finns om huruvida empati är en riskfaktor eller en skyddande faktor för yrkesverksamma inom omhändertagande yrken som frekvent kommer i kontakt med trauman och mänskligt lidande. Två alternativ finns inom forskningen: compassion fatigue och compassion satisfaction. Syftet med studien var att undersöka hur yrkesverksamma inom ett omhändertagande yrke, psykiatrin, påverkas av situationer i vilka de ofta behöver känna empati med patienter. Tjugoen respondenter deltog i en kvalitativ studie där öppna frågeformulär användes. Resultatet visade att sådana situationer leder till negativa känslor på kort sikt men positiva på lång sikt, något som tidigare inte har påvisats.

During later years coaching has gained popularity. Coaching offers help to learn rather than to teach and enables optimal performance. The method that builds consciousness, strengthens choices and leads to change in the wanted direction, can deduce to some of history's most successful educationalists. A coaching area steadily increasing is business- and executive coaching. The overall purpose with this paper is to explain what coaching is generally speaking, with specific focus on business- and executive coaching.

This essay looks into the concept of self-efficacy and its implications for work performance. The participants in this study work for a call center company situated in the southern part of Sweden. The hypothesis is that a high degree of self-efficacy exerts a positive effect on work performance. Furthermore, the study seeks to identify the factors that give rise to work satisfaction among the participants. The results of the study show that there is a negative correlation between high self-efficacy and work performance.

Background Satisfaction of life and wellbeing is shown to be important when the quality of life is to be understood. The nurse has a significant role in the care of the patient and in his/her experience of life. Aim The purpose of this study is to examine the quality of life, from a nurse perspective. Method The text analysis was carried out with qualified attempts, of a book, "Quality of life a challenge for the nurse" (in Swedish) by T. Rustoen, a nurse who also worked as a teacher in Norway. The book describes how quality of life is experienced from the patients and staffs view. Results The text analysis showed that out of the ordinary descriptions of quality of life, the author found four new themes. These themes where; the meaning of solidarity, confidence, activity and meaningfulness in the existence. Conclusion Quality of life is an important word, which means different to different kind of people.

Tidigare forskning har gett stöd för att personlighet påverkar arbetstillfredsställelse, och i denna studie undersöks om detta även gäller inom socialpsykiatrin i Eskilstuna. Syftet med studien var att undersöka samband och varians mellan olika personlighetsdimensioner och arbetstillfredsställelse. Big Five personlighetsdimensionerna mättes med Shafers personality scale och arbetstillfredsställelse med Minnesota Satisfaction Questionnaire, och dessa mätningar skedde genom en enkätundersökning. De 78 deltagarna i denna studie var personal inom socialpsykiatrin, varav 23 var män. Resultaten redovisades genom Pearsons korrelationer och en hierarkisk regressionsanalys som visade att det fanns samband mellan vissa av Big Five dimensionerna och arbetstillfredsställelsefaktorerna.

Studier har visat att frivilligt barnlösa individer stereotypt har betraktats vara olyckliga och otillfredsställda, något som inte har fått vetenskapligt stöd. Syftet med den här tvärsnittsstudien var att undersöka om det föreligger några skillnader i livskvalitet och livstillfredsställelse mellan frivilligt barnlösa personer och föräldrar i den svenska populationen. Forskningsfrågan undersöktes med en enkät som bestod av självskattningsskalorna QOLI (Quality Of Life Inventory) och SWLS (Satisfaction With Life Scale). 130 deltagare genomförde studien varav 54 är frivilligt barnlösa individer och 76 är föräldrar. Studien visade att det inte finns några signifikanta skillnader mellan grupperna med avseende på livskvalitet och livstillfredsställelse.

Introduction: Workplace health promotion is important for both the health of the employee and the profability of the company. Among other things the psychosocial work environment tends to be related with motivation and well-being at work. Employees who experience work motivation and Job Satisfaction are at less risk of illness, which may also result in reduced absenteeism. Aim: The purpose was that of a smaller pilot study examining a qualitative methodology to obtain detailed and concrete information about the blue-collar employees' views on what helps or impair the psychosocial work on the logistics company. Method: A qualitative approach where semi-structured interviews were held with four focus groups was used.

The purpose of this thesis was, on the mission of LRF Konsult Södra marknadsområdet, to research on why their customers were satisfied and/or dissatisfied. The research was performed in two segments: customers that had joined the company through acquisitions of other accounting firms and customers that had been in contact with LRF Konsult?s personal sellers.To be able to find the answer to our purpose we chose to do a qualitative study. Five interviews were performed with customers in southern Sweden, Skåne and Halland, to get their personal view of the service and of their relation to LRF Konsult and their contact person.The theories suggested that the satisfaction of the customers would increase depending on their relation with LRF Konsult and their contact person. Our research concluded the relation differed for each customer and that it was of great importance that the contact person at LRF Konsult understood and adapted the relation to what the customer wanted.

Since the nineties the words customer, effectiveness and quality have become part of everyday school life. Municipalities? makes regular customer surveys to measure both independent schools as municipal schools ' quality. A common method for customer research and background studies is that parents and students are asked to respond to simple Web-based surveys. Customer satisfaction and/or customer dissatisfaction options are presented in tabular form, based on the percentage that expresses a particular position within a query.

Tidigare forskning har visat att mindfulness kan höja livskvaliteten inom en rad områden som till exempel välbefinnande, inre motivation och prestation. Dock saknas studier om dess inverkan på arbetslivet. Syftet med den här uppsatsen var att undersöka vilken roll mindfulness eventuellt kan spela för människan i arbetslivet, särskilt för arbetstillfredsställelse och arbetsmotivation.  Respondenter var 103 yrkesverksamma individer i olika åldrar och från olika yrkesgrupper, varav 78 kvinnor. En kvantitativ enkätstudie gjordes där respondenterna självskattade 81 påståenden bestående av de tre etablerade mätinstrumenten Five Facet Mindfulness Questionairre (FFMQ), Work Extrinsic and Intrinsic Motivation Scale (WEIMS) och An Index of Job Satisfaction.

Subjektivt välbefinnande är en del av den positiva psykologin och utgår ifrån människors subjektiva bedömning av hur nöjda de är med sitt liv. Forskning inom området har visat att god livskvalitet har betydelse för högre grad subjektivt välbefinnande och andra studier relaterar till betydelsen av bra självkänsla. Studien undersökte hur gymnasieelevers kön, självkänsla och livskvalitet står i relation till subjektiva välbefinnandet. 92 elever deltog, varav 44 var män. Enkäten bestod av The PANAS scale, Satisfaction With Life Scale, The Self-esteem scale och Life Satisfaction Questionnaire.

Syftet med studien var att undersöka om det fanns skillnader i uppfattning av feedback (positiv, negativ och kvalité) beroende på om den kom från chef, medarbetare, vårdtagare eller anhörig inom äldreomsorgen. Ett ytterligare syfte var att undersöka vilken feedbackkälla som bäst predicerar generell arbetstillfredsställelse. Studien genomfördes på sju äldreboenden där 87 anställda deltog. De mätinstrument som användes i studien var FES-skalan som mätte de olika aspekterna av feedback, samt Minnesota Satisfaction Questionnaire (MSQ) som mätte arbetstillfredsställelse. Resultatet visade att källan chef predicerade generell arbetstillfredsställelse bäst av de fyra källorna, samt att det var aspekten kvalité som bidrog mest i modellen.

In Sweden today almost all people are connected to a bank in some way. It can range from loans, savings, shares, etc. They have a current account where salaries, student aid etc. is paid. Due to the large selection of banks, it has become more important for banks to be competitive in their services to their customers so they don?t change bank.

Previous research has focused limited attention on how personality affects job search for university educated people in work and no studies have focused on the difference between active and passive job seekers. This survey-based study that examined university educated economists and engineers with 5-25 years of experience, showed that career ambition mediated active job search for the personality dimensions of openness, agreeableness and extraversion and also gave clear evidence that active job seekers have lower levels of Job Satisfaction, and higher levels of career ambition, agreeableness and extraversion, compared with passive job seekers. These findings provide a more nuanced picture of the impact of different recruitment strategies and provide a starting point for in-depth studies on passive job seekers.

Abstract The sociological problem of this C-essay is sociology of emotions. This paper deals with experiences of emotions and work environment for people who work in human service organizations, and has been limited to the profession of recreation leader.The purpose of this paper is to examine how emotions affect the recreation leader?s work. For this we used eight qualitative interviews with recreation leaders from different youth recreation centers. What we have found in this study is that recreation leader?s work includes both positive and negative aspects.