Purpose: The purpose of this thesis is to identify and analyze innovative products and services within the telecom industry, letting these findings constitute possible ways for CSPs to innovate the experience of their customers. Methodology: The research in this thesis was conducted from a qualitative approach and data were collected using primary- (expert interviews) and secondary sources (journals, articles, web sites etcetera). In addition, a research design entailing four sequential steps was created to stipulate and illustrate the logic underpinning the methodological process. Theoretical perspectives: The theories are divided in three groups. Background theories ? these intend to capture the problematic nature of the transforming telecom industry, examples of such theories are; value chain theories and ecosystem theory.

AimThe aim of this study has been to examine how health enhancement teachers in Montana, USA, view the value of physical activity from a lifelong perspective.In what way does the health enhancement teacher think the importance of physical activity from a lifelong perspective could be presented?What resources are available for teachers to present the value of physical activity from a lifelong perspective?MethodThe issue has been answered through qualitative interviews consisting of six health enhancement teachers, four women and two men, in Montana, USA. One of the teachers worked at an elementary school (for 30 years), three teachers worked at middle schools (20, 10 and 8 years of work experience) and two of the teachers interviewed worked at a high school (30 and 3 years).  ResultsThe majority of teachers feel that a wide variety of activities, adapted to an individual level, and the understanding of a healthy lifestyle are important in order for the teacher to present the value of physical activity from a lifelong perspective.The teachers felt they had sufficient material in order to present the value of physical activity, where the school budget provided the teachers with materials every year. In addition to the budget, all the teachers had 12 hours of professional development every year where they could attend conferences or their own choice of professional development.ConclusionWith the help in forms of professional development offered by the school, conferences, meeting with other teachers, and their own choice of development, the teachers instruction techniques could increase which could help the teachers to find the pupils? interest for different kinds of physical activities.KeywordsPhysical education and health, physical activity, SOC, sense of coherence..

Alla elever i grundskolan, ska sedan januari 2006, ha en individuell utvecklingsplan vars syfte främst är att stödja elevers måluppfyllelse, enligt de nationella styrdokumen-ten. I Skolverkets allmänna råd (2005) anges att elever såväl som föräldrar ska ges del-aktighet och inflytande över arbetet med IUP. Vi har en uppfattning om att en samver-kansprocess, mellan lärare, elev och föräldrar, kring arbetet med IUP är av vikt för att eleven ska nå ökad måluppfyllelse. Därför var syftet med studien att belysa hur elever och föräldrar uppfattar sin delaktighet i samverkansprocessen kring IUP samt hur lära-ren gör för att involvera elever och föräldrar i det arbetet. För att få en bild av hur sam-verkansprocessen kring den individuella utvecklingsplanen uppfattas av lärare, elever och föräldrar har såväl kvalitativa som kvantitativa metoder använts.

Alla elever i grundskolan, ska sedan januari 2006, ha en individuell utvecklingsplan vars syfte främst är att stödja elevers måluppfyllelse, enligt de nationella styrdokumen-ten. I Skolverkets allmänna råd (2005) anges att elever såväl som föräldrar ska ges del-aktighet och inflytande över arbetet med IUP. Vi har en uppfattning om att en samver-kansprocess, mellan lärare, elev och föräldrar, kring arbetet med IUP är av vikt för att eleven ska nå ökad måluppfyllelse. Därför var syftet med studien att belysa hur elever och föräldrar uppfattar sin delaktighet i samverkansprocessen kring IUP samt hur lära-ren gör för att involvera elever och föräldrar i det arbetet. För att få en bild av hur sam-verkansprocessen kring den individuella utvecklingsplanen uppfattas av lärare, elever och föräldrar har såväl kvalitativa som kvantitativa metoder använts.

Syftet med denna studie var att utröna de aspekter medarbetarna ser som väsentliga i utvecklingsprocessen mot ett utökat medarbetarskap. Studien baserades på teorier om förutsättningar och utveckling av medarbetarskap samt dess effekter. Dessutom beskrivs ledarskapets historiska utveckling samt olika teorier om ekonomistyrning. Studien fokuserade på medarbetarnas uppfattning, men verksamhetschefen gav också sin syn på ämnet. Det empiriska materialet i denna fallstudie samlades in genom fyra personliga intervjuer.

Each student in elementary school will under current policy documents have an individual development plan (IEP) from 1 January 2006. The plan should primarily aim for a higher goal achievement, but also to the student to gain a greater understanding of their own learning process and knowledge. My experience is that some students, despite efforts IUP have difficulty seeing their own learning process and it has been the starting point of my study. The aim of the study has been to investigate and analyze teachers work with individual development plans from the first grade to the sixth grade from a teacher's perspective. The goal was to identify strategies and techniques that could help develop IUP as a tool for the student's learning and understanding of their own learning process.

Nyckelord: Charterbranschen, Lojalitet, Involvering, Interaktion, Relationsmarknadsföring, Kommunikation,Bakgrund: Kundernas förändrade efterfrågan har tillsammans med den ökade konkurrensen från Internetbaserade bolag gjort det allt svårare för traditionella charterbolag att överleva på marknaden.  Problemformulering: Vilka faktorer ger kunden incitament att förbli lojala gentemot charterbolagenSyfte: Syftet är att genom en kvalitativ ansats analysera och utvärdera charterbolagens förutsättningar för att skapa lojala kunder. Metod: Uppsatsen utgår från en abduktiv ansats. Författarna använder sig av en kvalitativ undersökningsmetod för att generera en djupare förståelse av det fenomen som undersöks. Teorier: Uppsatsen använder sig av; Tjänstemarknadsföringstriangeln, Mervärdesteorin, Involveringsteorin, Kundlojalitet, Kanomodellen, Lojalitetsnivåer, Kundnöjdhetsskapande Interaktion, Kundlojalitetsbelöningar.Empiri: Empirin består av primärdata inhämtad via djupintervjuer med konsumenter samt representant för företaget.Resulta/Analys: Företaget anser att de utgår från ett kundperspektiv då de skapar sina kunderbjudanden samtidigt som kunderna upplever att företagets erbjudanden inte är det som efterfrågas.

AimThe aim of this study has been to examine how health enhancement teachers in Montana, USA, view the value of physical activity from a lifelong perspective.In what way does the health enhancement teacher think the importance of physical activity from a lifelong perspective could be presented?What resources are available for teachers to present the value of physical activity from a lifelong perspective?MethodThe issue has been answered through qualitative interviews consisting of six health enhancement teachers, four women and two men, in Montana, USA. One of the teachers worked at an elementary school (for 30 years), three teachers worked at middle schools (20, 10 and 8 years of work experience) and two of the teachers interviewed worked at a high school (30 and 3 years).  ResultsThe majority of teachers feel that a wide variety of activities, adapted to an individual level, and the understanding of a healthy lifestyle are important in order for the teacher to present the value of physical activity from a lifelong perspective.The teachers felt they had sufficient material in order to present the value of physical activity, where the school budget provided the teachers with materials every year. In addition to the budget, all the teachers had 12 hours of professional development every year where they could attend conferences or their own choice of professional development.ConclusionWith the help in forms of professional development offered by the school, conferences, meeting with other teachers, and their own choice of development, the teachers instruction techniques could increase which could help the teachers to find the pupils? interest for different kinds of physical activities.KeywordsPhysical education and health, physical activity, SOC, sense of coherence..

AimThe aim of this study has been to examine how health enhancement teachers in Montana, USA, view the value of physical activity from a lifelong perspective.In what way does the health enhancement teacher think the importance of physical activity from a lifelong perspective could be presented?What resources are available for teachers to present the value of physical activity from a lifelong perspective?MethodThe issue has been answered through qualitative interviews consisting of six health enhancement teachers, four women and two men, in Montana, USA. One of the teachers worked at an elementary school (for 30 years), three teachers worked at middle schools (20, 10 and 8 years of work experience) and two of the teachers interviewed worked at a high school (30 and 3 years).  ResultsThe majority of teachers feel that a wide variety of activities, adapted to an individual level, and the understanding of a healthy lifestyle are important in order for the teacher to present the value of physical activity from a lifelong perspective.The teachers felt they had sufficient material in order to present the value of physical activity, where the school budget provided the teachers with materials every year. In addition to the budget, all the teachers had 12 hours of professional development every year where they could attend conferences or their own choice of professional development.ConclusionWith the help in forms of professional development offered by the school, conferences, meeting with other teachers, and their own choice of development, the teachers instruction techniques could increase which could help the teachers to find the pupils? interest for different kinds of physical activities.KeywordsPhysical education and health, physical activity, SOC, sense of coherence..

Abstract.In Sweden today, a collaboration was formed between the Swedish Sport Confederation andthe Swedish upper secondary school education. While this process was taking place, theSwedish Sport Confederation also tried to collaborate with the Swedish Academy. However,at the time the Academy did not have any involvement with the former.The purpose of the study was to research when and how the Swedish Sport Confederationcreated a collaboration with the Swedish Education Systems both on a National and Locallevel. I have also done a research on both the Knowledge Society and Elite sport talents tofind out if Elite sport will be affected in any way because of the existence of Knowledge Society,and also the reactions of the sports talents if any. My final pursuit was also to find out ifthe Knowledge Society can bring about a quick change to this silent conflict between theSwedish Sport Confederation and the Swedish Academy.For my study, I have used two different theories.

The measuring of logs is important in the sawmills process to the sawn products. The technology of automatic wood measurement is continuance developing. This study has the purpose to see how the different techniques and the routines works of measure frames for determining of wood value and sorting in sawmills. The study is performed as a literature study and a survey. The survey includes some of the Swedish sawmills that produce more than 10 000 cubic meters sawed products per year.

In Sweden the real estate sector accounts for 33 % of energy consumption and just below 10 % of the emission of carbon dioxide. As a consequence of the external pressure from climate change it?s in everybody?s interest to reduce the energy consumption and thus reduce the emission of carbon dioxide. An additional incentive to reduce the energy consumption is the substantial increase of the energy price since the deregulation of the electricity market in 1996.In this study the techniques that exist to build multi-storey residential buildings with high energy performance will be investigated. Further the study intends to investigate the optimal energy performance from a real estate economic perspective.In order to investigate the optimal energy performance a model has been created with the parameters investment cost, rental revenues, operation and maintenance cost, discount rate and investment horizon.The result shows a relationship between a high investment cost and a high energy performance for newly constructed multi-storey residential buildings.

This thesis is intended to review and create a greater understanding for the history and originsof printed scraps from late eighteenth century to the beginning of the twentieth century.A questionnaire survey was sent out to several Swedish museums, containing questionsconcerning their collections, possible exhibits, special difficulties and types of damagesconcerning scraps and their current storage. A visit to the Gothenburg city museum storagewas made to take a closer look at their scrap collection and how they were stored. Thisresearch resulted in an understanding regarding the current situation of printed scraps, whichunfortunately appears to be quite poor and inattentive. These results are presented in the firstchapter.The second chapter describes the history of printed scraps, followed by a chapter presentingrelevant printing techniques and technology. This is followed by various chapters dealing withhow the printed scrap has been used through the ages, history and development of motifs andthe album's significance.

The school is responsible to make sure that each students´ individual needs are met as well as that the lessons are suitable for all students´ ability. As this is the case it is very interesting to evaluate how this is done in reality. The purpose with the study has been to shed light upon what different methods teachers in various schools use in order to individualize their teach­ings. Are their obvious differences in the way teachers work with individualization and how does this affect the students? The teachers in the different schools provided me with informa­tion on how they work in order to teach, stimulate and motivate well achievers as well as stu­dents who find school more difficult.

AimThe aim of this study has been to examine how health enhancement teachers in Montana, USA, view the value of physical activity from a lifelong perspective.In what way does the health enhancement teacher think the importance of physical activity from a lifelong perspective could be presented?What resources are available for teachers to present the value of physical activity from a lifelong perspective?MethodThe issue has been answered through qualitative interviews consisting of six health enhancement teachers, four women and two men, in Montana, USA. One of the teachers worked at an elementary school (for 30 years), three teachers worked at middle schools (20, 10 and 8 years of work experience) and two of the teachers interviewed worked at a high school (30 and 3 years).  ResultsThe majority of teachers feel that a wide variety of activities, adapted to an individual level, and the understanding of a healthy lifestyle are important in order for the teacher to present the value of physical activity from a lifelong perspective.The teachers felt they had sufficient material in order to present the value of physical activity, where the school budget provided the teachers with materials every year. In addition to the budget, all the teachers had 12 hours of professional development every year where they could attend conferences or their own choice of professional development.ConclusionWith the help in forms of professional development offered by the school, conferences, meeting with other teachers, and their own choice of development, the teachers instruction techniques could increase which could help the teachers to find the pupils? interest for different kinds of physical activities.KeywordsPhysical education and health, physical activity, SOC, sense of coherence..