The purpose of this thesis was to study how internal marketing affects service quality in the tourism industry. It was decided to conduct a case study on two hotels with summer seasonal employees. Pite Havsbad and Strand Hotell Borgholm were chosen as study objects. The case was based on interviews with the hotel manager at Pite Havsbad and the vice president at Strand Hotell Borgholm, who coordinates the internal marketing at the companies. The findings were that seasonal employees do not affect service quality much.

Title: Communicate ? to provide an opportunity Authors: Ida Eriksson & Petra LindbergTutor: Johan Grinbergs, Mälardalen UniversityExaminer: Cecilia LindhSubject: Bachelor's essay, Business AdministrationKeywords: communication, internal communication, channels, communication models, communication theory, information, organizationPurposeThe idea of this study was to describe how ABB Sweden?s internal communication and information appeared in Västerås. The aim is also to see what tools and channels they use to communicate information internally and see how employees perceive them in Västerås.MethodWe have read literature in form of books and articles that discuss theories on the subject communication including internal communication, channels and tools. Interviews were conducted with employees of ABB and were to serve as the basis for our empirical work. A survey by the Communication Center was made in the spring 2010 and was also the basis for our empirical work.ConclusionsThe communication has been increasingly from one-to two-way communication. To get a functioning organization, it is required that the internal communication in the first place will work.

Internet påverkar vår vardag i allra högsta grad. Våra rutiner har förändrats och därmed ställs det även krav på företagen att möta sina kunder där kunderna finns. En bransch som tagit stor hänsyn till detta är bankvärlden. Men hur möter de kunderna på den digitala arenan? Hur hanterar de sitt varumärke ur ett digitalt perspektiv?  Denna studie har som syfte att undersöka just detta och se på fyra av de svenska rikstäckande bankernas digitala varumärkeshantering och hur de arbetar med kommunikation i digitala kanaler.

Samhällets konstanta utveckling och ständiga förändringar på marknaden innebär att organisationer behöver anpassa sig och sina erbjudanden utefter detta för att bibehålla konkurrenskraft. Inom ämnet marknadsföring har en del av den centraliserade synen på varor flyttats till ett fokus på organisationers anställda. Framförallt inom tjänstebaserade företag ökar värdet av att ha rätt personal då det är människorna inom organisationerna som utför företagets erbjudanden.Detta relativt nya uppmärksammande visar på vikten av att företag internt marknadsför sitt arbetsgivarvarumärke. Med detta tillkommer dock komplexiteten som anställda i all sin mänsklighet medför. Behov och förväntningar, motivation och attityder är några komponenter som influerar hur anställda fungerar och engagerar sig på en arbetsplats.Vårt syfte med denna studie har varit att undersöka hur företag hanterar denna komplexitet genom begreppet employer branding.

I dagens samhälle finns reklam överallt och de flesta innehar en attityd gentemot både reklam och de varumärken som florerar i den, vare sig den är omedveten eller medveten. En målgrupp som ses som lättpåverkad, men ändå har en stark medvetenhet om olika varumärken är ungdomar. Som ung gäller det att passa in men ändå stå ut, att hitta sig själv trots grupptryck och påtryckningar från omvärlden. En inte obetydlig del av detta inflytande kommer från olika sorters marknadsföring som alla utsätts för varje dag.Denna studie ämnar undersöka ungdomars attityd till olika varumärken och hur attityden till enskilda varumärken kan påverka samarbete i form av co-branding, men även hur den upplevda passningen kan påverka resultatet. Respondenterna är elever på Skärgårdsgymnasiet i Åkersberga och med snöbollsmetoden som urval har 24 semistrukturerade intervjuer genomförts.

Title: Communicate ? to provide an opportunity Authors: Ida Eriksson & Petra LindbergTutor: Johan Grinbergs, Mälardalen UniversityExaminer: Cecilia LindhSubject: Bachelor's essay, Business AdministrationKeywords: communication, internal communication, channels, communication models, communication theory, information, organizationPurposeThe idea of this study was to describe how ABB Sweden?s internal communication and information appeared in Västerås. The aim is also to see what tools and channels they use to communicate information internally and see how employees perceive them in Västerås.MethodWe have read literature in form of books and articles that discuss theories on the subject communication including internal communication, channels and tools. Interviews were conducted with employees of ABB and were to serve as the basis for our empirical work. A survey by the Communication Center was made in the spring 2010 and was also the basis for our empirical work.ConclusionsThe communication has been increasingly from one-to two-way communication. To get a functioning organization, it is required that the internal communication in the first place will work.

Att sälja en journalist ? Hur dagstidningar marknadsför sina journalisterWritten by: Jonatan Fjelstad & Viktor MölneBachelor´s degree of JournalismDepartment of Journalism, Media & Communication.Autumn term 2013University of GothenburgThe purpose of this study is to determine if Swedish newspapers has increased the visibility of their own journalists between the years 2000 and 2012 and if that?s the case how they have done so. By doing so we hope to shed some light on how individual journalists are increasingly personalized and how this can be part of the newspapers branding strategy. The journalist?s personal brands have been the subject of more research lately.

Aim: Nation Branding has become an important phenomenon during the last couple of years. The concept talks about how to promote a product by using the features of a nation to gain profit. Among the years many countries has established a strong Nation Brand abroad. In the long run many companies have chosen to use these benefits in an efficient way by promoting their own country brand, especially in their internationalization process. The aim of this study is to see what factors that influence companies in the Swedish food industry while using the fact that they are Swedish when they enter foreign markets. Method: Data was collected through interviews with export managers and sales managers at 6 Swedish companies exporting products within the food industry.

Internal communication is an important factor in organisations today. For many system development teams it?s critical that the communication works well. Without communication, success would be impossible. This study aims to highlight the effect communication has on the members of agile project teams.

The purpose of this thesis was to study managers in the tourism market who works with internal marketing towards their personnel. A case study with two tourism providers, Hotel La-ponia and Mix Ranch, was performed. The cases were based on personal interviews with the hotel manager at Hotel Laponia and with the owner of Mix Ranch. The research questions were based on why tourist providers use internal marketing and how tourist providers use internal marketing. The findings were that it was regarded as very important to have moti-vated, satisfied, and properly trained personnel in this business because they are the ones who have direct communication with the clients and they are an important issue to help the com-pany to success.

Olika former av allianser har numera börjat utvecklas och bli allt mer vanliga. Eftersom det kan vara svårt att höras och synas försöker företag i allt större utsträckning göra det i nya sammanhang. Den mättade marknaden driver företag till att särskilja sig, vilket ofta med enklaste medel görs med deras varumärken. Varumärken är en stor resurs som används i detta syfte, och de får en allt större attraktionskraft. Företag som är mer varumärkesinriktade har också visat sig vara mer framgångsrika.Den här undersökningen avser behandla co-branding, som uppstår när två företag med distinkta varumärken inom samma eller olika branscher väljer att samarbeta.

Title: Social media as a communication tool - A case study on social media influencecorporate cultureLevel: Final assignment for Bachelor degree in Business and EconomicsAuthor: Jessika Klintsbacka & Oskar BergeSupervisor: Pär Vilhelmsson, Ernst Hollander & Maria Fregidou-MalamaDate: 2014-06-13Purpose of Study: The aim of this study is to inquire into Swedish companies internalcommunication, their approach to social media as an internal communications tool, and if itaffects the corporate culture.Method: The study is a multiple case study with a qualitative research design. The study'sinterview questions were designed by a operationalization of based on theory in the areas ofinternal communication, corporate culture and social media. The interviews took place inApril 2014. The interviews were recorded and then analyzed to bring out the similarities anddifferences between the companies.Results & Conclusion: The study shows that Swedish companies corporate cultures haveconnections with internal communication, and implementation of social media as acommunications tool. The study found that connections to companies with a comprehensiveone-way positive consider social media as alternative communication tool to strengthen theunity and community within the company.Suggestion for further research: One of the study's three companies is owner-led and thiscompany showed a high level of corporate culture.

ABSTRACT Title:                                                Retargeting- When display advertising builds                 loyalty Authors:                                           Mikaela Johansson och Anna Svensson Kjällberg Advisor:                                           Thomas Helgesson Level:                                               Bachelor´s in thesis in Marketing, (15 Swedish       credits) Spring 2014. Keywords:                                        Retargeting, branding Question:                                                    In branding, how should small e-enterprises            work with retargeting? Purpose:                                           The purpose with this essay was to identify how    retargeting should be used in small e-enterprises                             when branding. This was done by comparing two e-enterprises practical use of retargeting, with two                           brand consultants and two retargeting consultants theoretical knowledge within each expertise.   Method:                                            A qualitative method with a deductive approach    has been used to answer the problem statement.  Theoretical framework:                              Earlier theories about retargeting, brand building    and recommended practices, related to marketing                       on the internet, were presented in the frame of       reference. Empirical framework:                                 Primary data were presented by two respondents   representing each area: Companies, Retargeting                        consultants and Brand consultants.Conclusion:                                                   The          marketing tool allows companies and      their               brands to get the chance to appear in                        wide area                      networks on the internet.    The tool is primary used                                                                for a sales                      purpose but the tool also has potential in brand-                                                                       building purposes.

Byggbranschen är en av de mest könssegregerade branscherna på den svenska arbetsmarknaden, vilket innebär att män och kvinnor återfinns inom olika yrkesgrupper och därmed har olika möjligheter och villkor. Prognoser beräknar demografiska förändringar de närmsta femtio åren och ett krympande arbetskraftutbud av individer i arbetsför ålder. Därmed blir det allt viktigare för arbetsgivare att utforma hållbara HR-strategier och en strategi som kan hjälpa dem i den hårda konkurrensen kring en krympande arbetskraft är Employer Branding. Begreppet myntades 1996 av Tim Ambler och Simon Barrow och grundtanken är att marknadsföra företaget som den bästa arbetsplatsen att arbeta på, både mot anställda och arbetssökande.Syftet med uppsatsen är att analysera hur tre företag inom byggindustrin använder sig av Employer Branding, samt hur strategin används för att anställa kvinnor. Genom min studie vill jag också synliggöra den horisontella könssegregering som finns i byggindustrin.

In the recent years auditing scandals all around the world, deficient internal control has attracted a lot of attention. This has contributed to further requirements on insight and internal control. Those scandals have seriously damaged the auditor?s profession and contributed to a reduced trust among the public. Therefore an extensive work to recover and stringed the trust was started all around the world.