This masters thesis concerns a modeling project performed at Volvo Technology in Gothenburg, Sweden. The main purpose of the project has been to develop a physical model of the climate in construction vehicles that later on can be used in the development of an electronic climate controller. The focus of the work has been on one type of wheel loader and one type of excavator. The temperature inside the compartment has been set equal to the notion climate. With physical theories about air flow and heat transfer in respect, relations between the components in the climate unit and the compartment has been calculated.

The purpose of this report is to study the risk of dust explosions at the candy manufacturing plant Leaf Sverige in Gävle, Sweden. The risk analysis was conducted with a preliminary hazard analysis, PHA and event trees. The analysis focuses only on the risk posed to employees and material damages at the plant. No third person injuries have been considered. Another purpose of this report is to study risk awareness and risk communication concerning dust explosions.

The current state of our web is one where users can create and distribute information freely and without constraining limitations of knowledge. It?s as easy as making a Facebook status update or sending out a Tweet to make contributions to the web and we?re all doing it. Web-Giants like Facebook and Google deinate the web because they have such massive user amounts and therfore they control the information their users see. This is a problem because we?re hidden from the entire information amount that is the web in the 21st century.

The structures of organizations have gone through a dramatic change over the last years; as a result customer service is no longer a small side activity but a critical part in customer relationship management. Development in information technology has created opportunities as well as challenges for organizations when it comes to providing a customer service with capacity of sensing and responding to customers' needs. Previous research shows a relationship between customer response capability and customer knowledge processeses, this study investigates and confirms this relationship. However, findings show that dedication and understanding for customers needs has a direct impact on both customer response capability and customer knowledge processeses, this result indicates that customer knowledge processes and customer relationship management are difficult to differentiate. Furthermore, this study explores IT-related resources impact on customer response capability and customer knowledge processes.

The aim of this thesis is to gain a deeper understanding of howsocial contacts can serve as information sources for pregnantwomen. Furthermore, we wanted to examine how women?scontext influences their information seeking and the barriers thatcan occur during information seeking. The theoretical frameworkis founded on Tom Wilson's model of information needs as contextdependent, and Pamela J. McKenzie's model of informationpractices in accounts of everyday-life information seeking.

The subject of this two year Master's thesis in Library and Information Science is the information practices of illiterate immigrants in everyday life. The purpose is to examine how immigrants seek, identify, understand and value information sources and information, and how the practices have changed with their arrival in Sweden. It furthermore focuses on the barriers that illiterate immigrants meet in accessing and understanding information. It moreover investigates the strategies they use to overcome them.For this purpose twelve qualitative research interviews were carried out, with illiterate immigrants as well as with service providers. The theoretical concepts of the essay is information practices, which means that the information process is within a context, and information poverty, that people in different context do not have adequate and equal access to information and information sources.Using McKenzie's model of information practices, the essay concludes that illiterate immigrants are active in their information process, especially when they interact with information.

Information technology (IT) with its enormous capacity involves more and more in our daily activities and public sector is using IT to make their activities more efficient. The government goal with electronic government (e-government) among other things is increasing the availability and service to the public as well as improving the democratic process. Democracy can be strengthened by involving citizens in public decision making process but this goal has not been achieved yet and the development of e-government has mostly been focused on improving efficiency within administration and electronic services (e-services). Promoting the democratic process has been postponed in the development of e-government because of the lack of political commitment and decision. Digital divide is also preventing public sector to promote democracy with the support of IT.

Vi valde att undersöka varför miljöbilspremien infördes, vilka nackdelar respektive fördelar den har, om målen med införandet uppnåtts samt varför den ska slopas i förtid. Förutom detta undersökte vi vilka åtgärder som ska vidtas istället för miljöbilspremien. Därtill försökte vi få svar på vilka insatser som staten har planerat att genomföra för att uppnå de nationella målen gällande koldioxidutsläppsminskningen. Fallstudien baseras på sex intervjuer av personer från både statliga myndigheter och intresseorganisationer: Naturvårdsverket, Naturskyddsföreningen, Gröna Bilister, Motormännen, Miljödepartementet samt Transportstyrelsen. Utifrån vår studie kom vi fram till att miljöbilspremien infördes för att stimulera användningen av bränsle effektiva bilar, miljöbilar, och öka andelen miljöbilar i nybilsförsäljningen.

Ambulansarbetet är ibland stressigt och som ambulanspersonal hanteras bland annat traumapatienter. Det kan upplevas svårt att finna tid till omvårdnaden kring patienten. En del av omvårdnaden är att informera patienten vad som händer för att de ska uppleva en delaktighet och trygghet i vården. I traumasituationer är det svårt att avgöra hur detaljerad informationen ska vara och hur mottaglig patienten är för information, även patientens medvetandegrad är avgörande. Syftet med studien var att beskriva vad ambulanssjuksköterskor anser om information och vilken information som gavs till traumapatienter.

The aim of this Masters thesis is to examine and analyse how the public librarys mission is interpreted and formulated in a selection of library related journals. The journals are both international scientific referee journals from the LIS field and journals with a closer connection to the practitioners within the public library field. The idea is that these journals can be seen as windows to an academic theoretic perspective on public libraries, as well as to the practitioners way of talking about the librarys mission. The study also aims to examine if there is a difference in the way that the librarys mission is interpreted and discussed among theorists and among practitioners within the field. The theoretical starting-point is Ernesto Laclaus and Chantal Mouffes discourse theory, and the method is text analytic.

The purpose of this study has been to investigate how individuals with reading- and writing disabilities and dyslexia handle their information need in the workplace. The method that has been used is a qualitative study made with interviews with individuals who have these problems, to see how they think and feel about the flow of information on their everyday basis. The study?s respondents are working women between the ages of 27 and 47 years old and they have reading- and writing disabilities and dyslexia. The most interesting results of this study are that the respondents are avoiding jobs where they need to read and write much and where they also do not like changes in their job situation.

För att privatpersoner ska ha en möjlighet att skydda sig mot olika former av säkerhetshot finns det programvaror vars syfte är att agera mot dessa säkerhetshot. Programvaror som skyddar mot logiska säkerhetshot är exempelvis brandväggar, antivirusprogram och antispionprogram. Säkerhetshot i form av spionprogram är en nyare företeelse och är i de flesta fall direkt riktade mot privatpersoner. Trots att undersökningar har visat att privatpersoner är medvetna om denna form av säkerhetshot är det få som vidtar åtgärder mot programmen. Syftet med undersökningen är därför att studera vilka faktorer som påverkar användningen av antispionprogram bland privatpersoner.

In this degree project I have studied how an anti-discrimination bureau can adapttheir online information to the target group ? immigrants who only have modestunderstanding of the Swedish language. This group is often subject of discriminationmatters, and therefore it?s important that they can take part of the information.To find answers to my questions I have studied different relevant theories, performeda readability analysis on the online information and have had qualitativeinterviews with representatives from the target group. I have also tested my rewrittentexts on both representatives and other readers.The result from my studies has shown that it is words that are the most difficult inthe current online information, while length and structure of the sentences are alsoof importance when it comes to the readability.

I rapporten har vi förklarat vilka problem som kan uppstå med dagens teknik och vilka eventuella lösningar som man kan förbättra med tiden. Med hjälp av Trafikverket har vi genomfört detta examensarbete.Vi hade fått tydliga direktiv från Trafikverket gällande examensarbetets syfte. Det gjorde det enkelt för oss att avgränsa arbetet efter de riktlinjer som var angivna och möjliga att genomföra.Studiens syfte var att förstå varför det inte går ge ut relevant trafikinformation. I dagsläget har man tekniken för ett väl fungerande system. Ett system där man enkelt kan få realtidsinformation i samband med trafiken, vägarbeten och eventuella hinder.I rapporten har vi även sammanfattat alla navigationssystem som man kan ha användning av som trafikant.

There are reasons to believe that recent changes in the Swedish academic library environment create new images of identity. New information technology, changed educational methods and increasing numbers of students in higher education heavily influence the professional basis for librarians. The purpose of this essay is to examine and describe how the images of identity are conceived and expressed by staff in two university colleges in Sweden, Malmö University and Södertörn University. We define identity as the images of what the library is, what it is aiming to be in the future, what it should do and how. In a qualitative study attitudes towards and opinions of the role of the library in the university environment are investigated.