AbstractMy study is based on that I think there is a problem at the Handicraft program for hairdressers where I currently work as a hairdresser teacher. I believe that there are clear objectives and a wide range of courses focusing in craft knowledge, but the social competence goals are unclear and there are no courses on the subject. Since I have 13 years hairdressing experience and know roughly what it requires, I wonder where and how the teaching of social skills is performed at the Handicraft program for hairdressersThe purpose of this study is therefore to find out how some of my colleagues perceive the teaching of social skills. The issues I have focused on are what these teachers believe that social skills are, how they perceive their teaching of it and when they believe that teaching really should be. There is not much literature on this subject because it is a relatively unexplored area. I have therefore concentrated on literature dealing with social skills in general, and theses and essays dealing with the quality of hairdressing education. I have chosen to make a qualitative interview study. The objectives related to social skills can be incorporated in the teaching of many subjects; I chose to interview two core-subject teachers and four vocational teachers. The interviews have been based on respondents' own interpretations of social skills. They have been individual interviews of about 30 minutes. My results show that most teachers believe that social competence is about a good meeting between people and to coping with different situations in a good way.

Scania CV is one of the world's largest truck manufacturer. It is not only the directproduction of vehicles and methods that are important for Scania but also the servicemarket handling spare parts, repairs and workshops. The department Vehicle ServiceInformation construct standard times through work measurement for particularworks in the workshops. The software application STAM is used in the servicemarket to create and store standard times which then are exported to theworkshops' own systems.The purpose of this master thesis is to analyse and evaluate the internal workmeasurement system that includes standard times and the software STAM. Also,based on external analysis and benchmarking of other systems suggest appropriatefuture development within the area for Scania Vehicle Service Information.In order to perform the investigation, interviews and studies have been doneinternally at the departments that are involved in work measurement as well asexternally at Scania workshops.

Today it is mandatory for every college or university student to pay a union fee to their student?s union. The fee is mandatory and is a payment for writing examinations, receiving grades. The fees purpose is also intended to secure the education quality and student influence. In the presence of the abolishment of the union fee the Swedish student?s unions stand before an uprising competition between themselves and most likely a decrease in membership.

Grupper har blivit ett allt vanligare sätt för organisationer att arbeta. Gruppernas prestationer baseras på medlemmarnas förmåga att producera det som organisationen eftersträvar. Alla individer i gruppen är unika och bidrar till gruppens framgång genom sina egenskaper och sin kompetens. Trots det vida nyttjandet av grupper inom organisationer finns det i skrivande stund en kunskapslucka när det kommer till kartläggning av relationen mellan personlighet, ledarskapsstil och ledande arbetsgrupper. Syftet med projektarbetet är att analysera diversitet inom en skogsindustriell ledningsgrupp med avseende på djupgående faktorer.

Scania CV is one of the world's largest truck manufacturer. It is not only the directproduction of vehicles and methods that are important for Scania but also the servicemarket handling spare parts, repairs and workshops. The department Vehicle ServiceInformation construct standard times through work measurement for particularworks in the workshops. The software application STAM is used in the servicemarket to create and store standard times which then are exported to theworkshops' own systems.The purpose of this master thesis is to analyse and evaluate the internal workmeasurement system that includes standard times and the software STAM. Also,based on external analysis and benchmarking of other systems suggest appropriatefuture development within the area for Scania Vehicle Service Information.In order to perform the investigation, interviews and studies have been doneinternally at the departments that are involved in work measurement as well asexternally at Scania workshops.

Scania CV is one of the world's largest truck manufacturer. It is not only the directproduction of vehicles and methods that are important for Scania but also the servicemarket handling spare parts, repairs and workshops. The department Vehicle ServiceInformation construct standard times through work measurement for particularworks in the workshops. The software application STAM is used in the servicemarket to create and store standard times which then are exported to theworkshops' own systems.The purpose of this master thesis is to analyse and evaluate the internal workmeasurement system that includes standard times and the software STAM. Also,based on external analysis and benchmarking of other systems suggest appropriatefuture development within the area for Scania Vehicle Service Information.In order to perform the investigation, interviews and studies have been doneinternally at the departments that are involved in work measurement as well asexternally at Scania workshops.

Den senaste kursplanen i idrott och hälsa betonar att friluftsliv ska vara en del av undervisningen. I samband med en flygande inspektion av skolinspektionen 2010 uppdagades det att olika bollsporter var det som förekom mest i idrottsundervisningen. Med detta i åtanke var undersökningens syfte att beskriva innehåll och omfattning i friluftsundervisningen i skolan, och om det fanns några skillnader beroende på om skolan ligger i en stats- eller naturmiljö. Undersökningens syfte var också att ta reda på elevernas uppfattning om vad friluftsliv är och deras inställning till friluftsliv. Undersökningen har en kvantitativ komparativ ansats och resultatet baseras på 76 enkäter.

Det förekommer mycket forskning kring brytning hos andraspråksinlärare. Många studier använder sig av modersmålstalare som har skattat brytning hos andraspråksinlärare på en Likert-skala (Jesney, 2004). Ett mål med föreliggande studie var att bidra till en ökad insikt om och hur personer med svenska som andraspråk uppfattar utländsk brytning i svenska på samma sätt som en modersmålstalare gör och om det fanns något samband mellan förmågan att uppfatta brytning och förmågan att utrycka sig på svenska.  Djupare analyser gjordes av perception och produktion hos andraspråksinlärare. Designen på studien bestod av tre grupper och omfattade 42 deltagare som representerade 15 språk . Två av grupperna innehöll andraspråksinlärare och den tredje gruppen bestod av modersmålstalare.

Scania CV is one of the world's largest truck manufacturer. It is not only the directproduction of vehicles and methods that are important for Scania but also the servicemarket handling spare parts, repairs and workshops. The department Vehicle ServiceInformation construct standard times through work measurement for particularworks in the workshops. The software application STAM is used in the servicemarket to create and store standard times which then are exported to theworkshops' own systems.The purpose of this master thesis is to analyse and evaluate the internal workmeasurement system that includes standard times and the software STAM. Also,based on external analysis and benchmarking of other systems suggest appropriatefuture development within the area for Scania Vehicle Service Information.In order to perform the investigation, interviews and studies have been doneinternally at the departments that are involved in work measurement as well asexternally at Scania workshops.

Title: Satisfaction and loyalty from a customer viewpoint Level: Final assignment for Master degree in Business Administration Authors: Thomas Blomqvist and Per Nilsson Supervisor: Lars-Torsten Eriksson Date: Januari 2010Purpose: The overall purpose of our paper is to describe Alfas customers based on the level of satisfaction and loyalty. We also want to find out if there are specific characteristics of customers with a high degree of satisfaction and loyalty.Method: We have used both secondary and primary data in the paper. We started with a review of relevant literature to seek knowledge in the field of customer satisfaction and customer loyalty. Thereafter we conducted a prestudy by interviewing three of Alfas employees, and finally we conducted a quantitative survey on Alfas customers. The results were analyzed and compared against current theory of customer satisfaction and customer loyaltyResults & conclusion: The results suggest that Alfa is successful in meeting customer expectations in service delivery, even if we can confirm differences in outcome between the three businessareas.

The primary purpose of this study has been to investigate the Swedish timber industry?s perception of compression wood. A secondary aim has been to describe particular areas within the production process where compression wood is likely to cause problems. This study has mainly been carried out as a questionnaire. In order to connect the findings to current research, additional information has also been collected by means of a literature review. The questionnaire has been intended for sawmills and wood-manufacturing companies from various production classes and owner categories, as well as from different parts of the country.

On July 22, 2011 a bomb detonated in the government building in central Oslo in Norway and eight persons died. Later that day, 69 people, most of them youths, were shot down and killed on the island of Utøya by a uniformed Norwegian man.The purpose of this study is to analyse Anders Behring Breivik's personality and explain why he became a killer. I have used a Psychobiographical narrative method, which serves to describe the mind of a human being, linking the mind to motives, scripts, unconscious ideas and personality.My primary sources are Breivik?s Manifest: 2083 A European Declaration of Independence and the inter-views with his father and stepfather, together with the Psychiatric Reports which were submitted to the District Court of Oslo. I have analysed in what way Breivik?s childhood influenced his behavior as an adult.

SammanfattningSyftet med undersökningen är att ur ett genusperspektiv beskriva, belysa, tolka och reflektera kring företeelserna: pojkars och flickors receptioner av en text, deras uppfattning om det egna skrivandet och om genus kopplat till skrivandet. Genom tidigare elevsamtal hade jag mött några pojkar som ansåg att det fanns skillnader mellan könen vad det gäller att skriva. Det jag visste sedan tidigare var att pojkar presterar sämre än flickor betygsmässigt i alla ämnen utom i idrott oavsett klasstillhörighet, etnicitet eller var de bor. Att plugga inte är förenat med att vara cool om man är pojke. Min utgångspunkt var att eleverna skriver lika, men att pojkarna inte visar detta öppet för att upprätthålla sin status.

SammanfattningStudien utredde orsaken till partnerval inom den egna etniska gruppen. Judiska universitetsstuderande (n=42) jämfördes med icke-judiska svenska universitetsstuderande (n=42) och deltagarna jämfördes på variablerna ingruppsidentitet, likhet, stöd från socialt nätverk, partnerval och kollektivism. Dessutom attraktivitetsskattades personer med och utan davidsstjärna. Bäst prediktor för svenskarnas preferens för partnerval inom gruppen var stöd från socialt nätverk medan likhet var bäst prediktor för judarnas ingruppspreferens. Ingruppsidentitet predicerade partnerval inom gruppen för judarna, men inte för svenskarna.

The making of a cultural historical exhibition usually involves the collaboration of two categories of professionals: the curator, in charge of the exhibition content, and the designer. From these positions, representing content and form, the team is in charge of cooperating towards a shared goal ? the exhibition ? which is the spatial expression of ideas.This MA thesis is based on my work experience as a designer of cultural historical exhibitions. By means of situations where my perspective collided with that of the museum curators?, I examine our different concepts on a number of issues: the meaning of an exhibition; the process; and the perception of what our respective roles are.