Services, no matter if they are established on the market or not, are often problematic since they are difficult to define for the customer. An example of such services is an real estate agent offers his or her service when it comes to all types of real estate. The purpose of the intermediation is to sell a costumers real estate to a buyer and act arbitrator between the two parties, this means that good communication is very important. To pin down what the service is all about and to know how to communicate is essential. When it comes to land and forest holding a special need of knowledge and experience is needed to be able to act professionally.

Inom hälso- och sjukvården spelar informationsteknologi en allt större roll för utvecklingen. Informationsteknologin har skapat nya förutsättningar där chansen till förbättrade vårdrutiner finns inom många områden genom att införa och utveckla användandet av telemedicin.Då vi tror att den telemedicinska potentialen kommer att användas i större utsträckning i framtiden känner vi att det finns ett intresse för en utredning av redan existerande samarbeten inom telemedicin. Vi skrev denna uppsats med syftet att undersöka, identifiera och analysera vad som krävs för att möjliggöra ett effektivt telemedicinskt partnerskap inom sjukvården för att förbättra patientens vård, behandling och ta tillvara på de arbetsprocesser som skapas i och med ett telemedicinskt samarbete. Vi har analyserat två olika typer av telemedicinska samarbeten. Vi har genom en kvalitativ undersökning, främst genom intervjuer, grundligt undersökt två av de bestående nätverken för att sedan analysera dessa med hjälp av den modell vi har sammanställt från de teorier om nätverk som vi utgått ifrån.Utifrån analysen om Konsensusnätverket är slutsatsen att samarbetet har lett till en förbättring av kvaliteten i behandlingarna.

Words like pirates and anti-pirates are becoming common features in the cultural political debate of today, and the file-sharing phenomenon has become a more and more delicate and disputed subject. The fact that people are organizing in networks to swap computerfiles with each other has, among other things, led film and music companies from all over the world to initiate a number of anti-piracy organizations, assigned to protect the right to culture and information. The industrial organization Antipiratbyrån (the Anti-pirate Bureau) and the network Piratbyrån (the Pirate Bureau) have on several occasions been used to represent the prevailing conflict in Sweden. The purpose of this study is to apply a sociological perspective to the collective act of file sharing. Additionally, the purpose is to argue that the activity can be understood as a social movement, although it is rarely referred to as such.

This study focuses on trying to understand the attitudes of people born in the 1940?s concerning their view on social media. This 1940?s group has been growing on the social networks such as Facebook, but their usage is not active. Therefore, the purpose of this report is to understand in what way they are affected by the using of these platforms.

Most of the sea areas within the European Union are overfished and the catches are estimated to be up to five times lager then the amount to achieve a sustainable fishery. In doing so, the management of EU's marine resources comes to be questioned. The purpose of this study was to analyze EU's administration of marine fisheries and to explore which steps that can be undertaken to counteract the negative trend. The questions of the study were: How does the EU administrate today?s marine fishery recourses? And: How can the problem whit overfishing be discouraged? To answer these questions a comparative analyses were used to compare and evaluate administrative systems.

Today more and more companies are looking out to adopt a new generation intranet, a social intranet where all employees can engage to express themselves and share information. There are large expectations on these new services, which have the opportunity to create high business value if used actively and qualitatively. However, there is a large challenge in knowing how to best implement these services in an organization in order to achieve this. This paper has investigated how an implementation should be made by defining obstacles for the implementation and adoption, discussing how they could be overcome, investigating what incentives could be used to foster usage and finding common success factors for an implementation.By a qualitative research method, consisting of five case studies and two focus area interviews we found a number of steps that must be followed for an implementation to be successful. First the conditions of the organization must be investigated in order to see whether or not social tools are suitable.

PurposeThe purpose of this thesis is to investigate the market of pedagogic consulting and how the customers look upon these kinds of services and what the consultants think about the market. The following five questions were investigated:What is the situation of the market of pedagogic consulting?-          What needs and what demands are there of pedagogical consulting services? -          What are the economic possibilities for schools and municipalities to buy professional development and consulting services?What do schools and municipalities think about their needs and what do they think about buying professional development from consultants?-          How are the professional development offerings of the consultants recieved by schools and municipalities and is there a difference between the private and public sector of education? -          What impact could professional development have on schools?In what way is the marketing for pedagogic consulting done?Method In this study I have chosen to have a qualitative approach with an abductive perpective. I made these choices to get closer to what I wanted to investigate. Through the abductive methodology it was possible to go between theory and empirics.

BakgrundSmå familjeägda aktiebolags styrelsesammansättning brukar kännetecknas av en överlappning mellan familjen och företaget. Små företag har ofta inte råd med det antal kompetenta styrelseledamöter som de har behov av och kan därmed gå miste om viktig information, kompetens och erfarenheter som en extern styrelseledamot kan bidra med. Vidare har tidigare forskning visat att externa styrelseledamöter kan tillföra ett främmande inslag i familjeföretaget vilket kan ge en känsla som innebär förlust av kontroll. Slutligen kan det anses finnas brister i tidigare forskning då små företag har undersökts i mindre utsträckning.ForskningsfrågorVad är det som avgör varför små familjeföretag väljer att tillsätta externa styrelseledamöter eller inte?SyfteSyftet är att genom kvalitativa intervjuer förklara små familjeföretags tillsättande av externa styrelseledamöter.MetodStudien har byggts på en kvalitativ metod med semistrukturerade intervjuer som genomförts med tio VD:ar i tio små svenska familjeägda aktiebolag.Teoretisk referensramsDen teoretiska referensramen bygger på en trecirkelmodell som beskriver familjeföretags överlappande system.

Purpose: The purpose of this essay is to describe the social media usage of five European official national tourism organizations (NTO). The essay proceeds to discuss and evaluate the findings, whilst reflecting on the advantages of social media usage from the point of view of an official national tourism organization.Method: The authors used three different methods of research: one structured observation to study the national tourism organizations? everyday work in social media, one field stimulation to study if and how different NTO respond if a prospective visitor makes them a direct question via social media and finally an email interview to gain insight into NTO?s underlying strategies and policies about social media usage.Theoretical framework: The theories that have been used in this paper include the Uses and gratifications model, theories of one-way and multi-way communication, theories of social media and relationship marketing.Conclusion: By making use of social media the company releases some of its control to the customers as the latter can express their opinions freely in this type of media. One of the advantages of social media is that the platform favors dialogue and feedback. Social media can be used for traditional one-way communication, but works best as a supplement to the regular marketing activities, allowing the activities on social media platforms to focus on branding and building long-term customer relationships.

Purpose: The purpose of this essay is to describe the social media usage of five European official national tourism organizations (NTO). The essay proceeds to discuss and evaluate the findings, whilst reflecting on the advantages of social media usage from the point of view of an official national tourism organization.Method: The authors used three different methods of research: one structured observation to study the national tourism organizations? everyday work in social media, one field stimulation to study if and how different NTO respond if a prospective visitor makes them a direct question via social media and finally an email interview to gain insight into NTO?s underlying strategies and policies about social media usage.Theoretical framework: The theories that have been used in this paper include the Uses and gratifications model, theories of one-way and multi-way communication, theories of social media and relationship marketing.Conclusion: By making use of social media the company releases some of its control to the customers as the latter can express their opinions freely in this type of media. One of the advantages of social media is that the platform favors dialogue and feedback. Social media can be used for traditional one-way communication, but works best as a supplement to the regular marketing activities, allowing the activities on social media platforms to focus on branding and building long-term customer relationships.

Bakgrund och problemdiskussion: Under årens gång har det inträffat flera företagsskandaler. Det har sett bra ut på ytan men insidan har visat motsatsen. Fasaden kollapsar till följd av bristande kontroll. Intern styrning och kontroll och COSO:s Internal Controll ? Integrated Framework blir allt mer aktuellt för att få ordning och reda.

The purpose of the project is to determine the impact of solar cells and electrical vehicles on the future electricity grid and distribution network. Future electricity grids will be affected differently than it does today. Therefore, it is important to determine the impacts so that the current electricity distribution system can be developed and redesign to achieve the future demand. In Sweden, government has changed rules and laws in order to make it easier for private sector to invest in renewable energy sources. Our project focused on the impact of the solar cells and electric vehicles on the low voltage electricity distribution.

Coping theory asks what the cognitive and behavioral patterns of individuals dealing with stress are. This essay includes, besides the perspective of the psychology of religion, theories of culture and ritual in exploring two Swedes coping with the natural disaster in Thailand year 2004. The vacation paradise was struck by an enormous flood wave, called a tsunami, causing vast destruction and the death of over 200.000 people. Among these 543 were Swedes on vacation. When a disaster of such measures happens, what kind of stress does it cause? How do you cope? Are religion and ritual important? What is the function of the culture in the copingprocess? Using hermeneutical analysis this essay interprets the material from two books by Swedes, who not only experienced the disaster, but lost two children and husband and wife in the flood wave.

Studiens syfte var att beskriva och analysera i vilken utsträckning och hur de 50 största svenska företagen använder sociala medier i arbetet med deras arbetsgivarvarumärke gentemot studenter och andra potentiella arbetstagare.Det är en beskrivande studie som använt en flerfaldig forskningsstrategi där kvantitativ innehållsanalys, kvalitativ innehållsanalys och semi-strukturerade intervjuer använts för att uppnå studiens syfte.Resultatet visade att användandet av sociala medier i arbetet med deras arbetsgivarvarumärke gentemot potentiella arbetstagare är lågt bland Sveriges 50 största företag. Endast 18 av dessa använder någon form av social media i detta syfte, och när det kommer till de företag som endast vänder sig till studenter är det endast 4 företag av 50. Men det står under ständig utveckling, både till antalet företag som använder det och sett till hur det används. Olika typer av sociala medier bidrar med olika möjligheter för att stärka arbetsgivarvarumärket, vilket stödjer forskning som menar på att en kombination av flera rekryteringsaktiviteter ger bäst effekt.Förslag till fortsatt forskning är att utföra en liknande studie om något år för att kunna följa utvecklingen i detta ämne. Även en förklarande studie för att förklara vilka effekter sociala medier har för arbetsgivarvarumärket vore av vetenskapligt intresse.Detta är den första beskrivande studien som undersöker i vilken utsträckning och hur sociala medier används i arbetet arbetsgivarvarumärket gentemot potentiella arbetstagare bland ett större antal svenska företag..

Purpose: The purpose of this essay is to describe the social media usage of five European official national tourism organizations (NTO). The essay proceeds to discuss and evaluate the findings, whilst reflecting on the advantages of social media usage from the point of view of an official national tourism organization.Method: The authors used three different methods of research: one structured observation to study the national tourism organizations? everyday work in social media, one field stimulation to study if and how different NTO respond if a prospective visitor makes them a direct question via social media and finally an email interview to gain insight into NTO?s underlying strategies and policies about social media usage.Theoretical framework: The theories that have been used in this paper include the Uses and gratifications model, theories of one-way and multi-way communication, theories of social media and relationship marketing.Conclusion: By making use of social media the company releases some of its control to the customers as the latter can express their opinions freely in this type of media. One of the advantages of social media is that the platform favors dialogue and feedback. Social media can be used for traditional one-way communication, but works best as a supplement to the regular marketing activities, allowing the activities on social media platforms to focus on branding and building long-term customer relationships.