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4102 Uppsatser om Full-service contracting - Sida 42 av 274

Identifiering och reducering av köer i samband med återbesök

Purpose ? The purpose of this thesis is to develop a total cost model for container transports and create a tool that calculates a suitable transport quantity from an economic view, which fulfills the demands on delivery service. To achieve this purpose the following questions will be answered:Which costs are affected by the decision between the two transport alternatives LCL and FCL?   How does the decision of sending product LCL or FCL influence the delivery service?  How can a tool be constructed to simplify the decision-making process regarding the choice of sending products LCL or FCL?  Method ? A total cost model was developed. This model is supported from existing literature.

The Communicating Home - Definition, Evaluation and Business Opportunities for TeliaSonera in a 3-5 years perspective

The communicating home concept has been defined byidentifying the dominating communication technologiesto/from and in the homes, the most important customerbehavior and user needs, the dominating products and thedominating actors of the industry.The evaluation of the communicating home industry has beenperformed with a five forces framework analysis and theoriesregarding value migration and value structures of industries. Ithas been concluded that actors of communication technologies,goods and access services will compete fiercely. The barriersof entry will however be high. When it comes to contentservices the situation is completely different. These actors will,to the largest extent, meet lower competition and low barriersof entry.

"Challenges when implementing standardized and processes within a customer service unit"

 Abstract  Interest in Lean grows and spreads to the public from industrial and service sectors. Lean is currently used in administrative processes and it is called Administration but can administration be Lean? The aim of our study is to develop a useful model for a successful implementation of Lean Administration by using various scientific articles, books and information from the case study.The part of the purpose is to: ? Identify critical success factors that arise? Identify the challenges arising from the implementation of Lean Administration.We have studied a Division within Distribution at GE Healthcare in Uppsala. The model that we have developed provides challenges and success factors for a successful implementation.In order to succeed in implementation, a culture that promotes continuous improvement must exist in the organization. A key success factor is to understand Lean Administrations structure and principles.

Transportoptimeringar med hjälp av flödesanalyser

Detta examensarbete utgör resultatet av en studie på uppdrag av Volvo Cars Torslanda (VCT) i Göteborg. Syftet med studien har varit att undersöka produktflödena mellan VCT och dess leverantörer med hjälp av analyser. Dessutom utreds hur transporterna skulle kunna optimeras och vilka konsekvenser som uppstår. Beräkningar, diskussioner och analyser resulterar i rekommendationer för företaget.För att få mer kunskap om transportlogistik, produktionsekonomi och miljöpåverkan av transporter genomförs först en litteraturstudie. En granskning av nuläget beskriver hur situationen ser ut i dagsläget och ger även en detaljerad bild av flödena från leverantörer till VCT.Sex stycken flöden vars gods transporteras från leverantörer till VCT har undersökts.

Kan man minska användningen av fungicider med Inducerad resistens? : Försök med BABA mot potatisbladmögel

Potatisbladmögel som orsakas av oomyceten Phytophthora infestans rankas som den mest destruktiva skadegöraren inom jordbruket världen över. Den mest effektiva metoden för att bekämpa potatisbladmögel med idag är en frekvent användning av fungicider. Det kan dels vara skadligt för miljön och människors hälsa men även innebära stora ekonomiska kostnader.Aktivering av växtens egna försvar, så kallad inducerad resistens, kan vara ett miljövänligare och mer hållbart alternativ att bekämpa potatisbladmögel med. ß-aminobutansyra (BABA) , en aminosyra, inducerar växtens försvar och har visat sig effektiv i många växtslag däribland i potatis mot P. infestans.I det här försöket har BABAs effekt i kombination med två olika fungicider, Ranman och Revus testats.

Torkningstekniker i den preoperativa handdesinfektionen - en experimentell studie

ABSTRACTIntroduction: Preoperative hand disinfection aims to prevent surgical site infections. After the preparing hand wash, drying is performed using an aseptic technique. It?s important to dry hands thoroughly in order to achieve the full effect of the alcohol based hand disinfection. Due to the lack of a evidence-based guideline on this procedure, the hand drying techniques differ among operating theatre nurses, depending on which technique seen as the most appropriate.

En ömsesidig investering : Studieavgifter, välpresterande internationella studenter och Sveriges välfärd

Föreliggande rapport är resultatet av sex intervjuer kompletterade med litteraturgranskning. Rapporten speglar den pågående debatten kring studieavgifter. Den redovisar, inspirerad av diskursanalytisk metod, tre skilda diskursiva debatter dvs. lärosätets, individens, samhällets, på två diskussionsområden - kompensatoriska åtgärder samt möjligheter, fördelar/styrkor. Rapporten påvisar de problem och lösningar som förts fram inom dessa.

FN:s Barnkonvention och flyktingbarn : Hur implementeras FN:s Barnkonvention i förhållande till ensamkommande flyktingbarn?

1990 Sweden ratified the UN Convention on the Rights of the Child, with 54 rights. The Convention on the Rights of the Child does not apply as law in Sweden. However, all countries that have ratified the convention, has an obligation to implement the convention in all decision making and practical management that includes children. The purpose of the study is to examine the implementation of the convention in relation to unaccompanied refugee children on a state, municipal and non-profit level by using three actors. The actors are the Swedish immigration service, Stockholm social service and the NGO Save the Children.

Bibliotek i tunnelbanan ? en ideologisk analys

The aim of this thesis is to investigate the reason behind thedecision to open libraries at subway stations in Stockholm.The theoretical framework for the study is Douglas Raber´s threeideologies, social activism, conservative response and populistinitiative. The study includes interviews with librarians and apolitician responsible for the service and documents with plansfor the Public Libraries development during the period. Theempirical material was examined with an idea- and ideologicalanalysis.The conclusion is that the concept of the subway libraries consistsof a combination of the three ideologies but the most evidentare those of populist initiative and social activism.The reason for opening libraries at subway stations is to makethe libraries more easily accessible, to attract new visitors and tomake the Public Libraries service more visible. These smalllibraries have a function as a market place for the Public Librariesand as a meeting place in the city..

"Imse vimse spindel klättrar upp igen" : En studie av åtta lärares erfarenheter av att arbeta med att utveckla elevers läsförståelse

My point of origin concerning this thesis was an interest for how school may develop students? reading comprehension. International surveys show that the results for Swedish students? performance regarding reading comprehension have declined and the current curriculum, Lgr-11, emphasizes the importance of incorporating this into all school subjects. The special teacher education programme has raised the awareness concerning the importance of including the students and that learning is achieved in an interactive setting.

Det goda mötet

Måltidskunskap är ett relativt nytt och outforskat området. Forskare menar att måltiden är en diffus sak att undersöka och att det krävs mer djupgående forskning kring ämnet. Den nordiska forskning som gjorts delar upp måltiden i fem aspekter. En av dessa aspekter är mötet. Mötet är en stor del i gästens helhetsupplevelse då det är där all kontakt med personalen sker.

Från produkt till prenumerationstjänst

The use of subscription services directed towards customers has become a common phenomenon in a vast number of different industries. We have noticed a clear trend of new businesses emerging solely offering subscriptions, and existing companies altering sales of their products to become parts of subscriptions. But research has not caught up with this trend yet, especially regarding why it occurs and how it affects existing businesses internally. The purpose of this study is to examine the driving forces for change and examine how existing businesses have to change parts of their business models to offer subscription services. The premise of this study has been Vargo & Luschs (2004) Service Dominant Logic with their foundational premises and Business Model Canvas by Osterwalder et.

Internetbegränsning på stadsbibliotek

The purpose of this thesis is to investigate how city librariesmaintain the intellectual freedom in their Internet service. Thediscussion about Internet filters has been quiet in Sweden forseveral years, so I wanted to see if there had been an increased useof filters. I also wanted to see if the city libraries regulated theInternet service in another way. I sent a survey to 100 libraries andgot answer from 83. To explain what intellectual freedom is, I usedStuart Hamilton?s theory about intellectual freedom in the librarycontext.

Elevhälsa: en kvantitativ studie om elevhälsans tillgänglighet i fyra industrikommuner

The aim of this investigation was to determine if, and in that case how, the resources of personne1 in what in this essay will be referred to as the department of students' health in four industrial municipalities had changed from 1999 until 2004. The establishment of the department of students' health could be discussed and analys ed in regard of a few concepts from new institutionaI organizational theory and studies on implementation. The investigation answers the following questions:What differences were there between the municipalities regarding the children's accessibility to the department of students' health?What differences were there between pre-school, compulsory school and upper secondary school within the municipalities regarding the children's accessibility to the department of student's health?The municipalities were commissioned by the government to combine school health service, student welfare and the field of remediaI teaching in order to establish a new section, the department of students' health. The study was carried out quantitatively.

Musikens påverkan på kundens köpbeteende

Servicescape is a research area within service management which processes the effect that the environment has on the service experience. The purpose of this essay is to find out how servicescape, with focus on the ?background music?, affects customer behavior in a clothing retail store. Through manipulation of the background music?s tempo the essay aim to explore to what extent this part of the servicescape a) affect the customers approach and avoidance behavior, b) is affected by customers with a hedonic or utilitarian shopping behavior, c) affects pleasure, arousal and dominance perceptions for the customer, and d) how the servicescape is perceived.Key words: Servicescape, approach-avoidance behaviour, pleasure, arousal, dominance, hedonic-utilitarian behaviour..

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