CSR - "Corporate Social Responsibility" is a concept that in recent years has become of bigger importance for companies. Even at McDonald's, which quickly grew into today's 217 restaurants, with up to 430 000 visitors daily. We have investigated how the McDonald's CSR work has evolved over time, how it looks today and what has influenced this development. Things that have influenced McDonald's and led to their CSR work proved to be scandals and changes in legislations. The PR value of working with CSR has also increased and a lot of the CSR work has shown to be economically viable.

The company Västra Mälardalens Kommunalförbund, VMKF, wishes to revise and optimize their present data and IP-telephony network as of today consists of the three municipalities Köping, Arboga and Kungsör. As a municipal corporation, they seek consultation regarding internal as well as external review and investigation of the main structure of the network, its functionality and safety. By today?s increasing demands of Internet accessibility, availability of services and security far more extends the requirement of a complete network design. The foundation of networking rests on the balance between each of these necessities.

Diagnosis means detection and isolation of faults. A model based diagnosis system is built on a mathematical model of the system. The difficulty when constructing the diagnosis system depends om how the model is formulated. In this report, a method is described that rewrites the model on such a form that the construction of the diagnosis algoritm is easy. The model is transformed by two state space transformations and the result will be a system on state space form where one part of the system becomes easy to supervise.

The purpose of this bachelor thesis was to gain a deeper understanding of and examine how library blogs are realized at public libraries together with the views among librarians regarding the realization of library blogs.The questions we wanted to answer were: ? How is the library blog realized at the public libraries in this study? ? What are the views among the librarians in this study regarding the realization of the library blogs?The analytical model in this thesis is Connie Crosby?s six steps on how libraries successfully can realize their blogs. Four of the six steps were selected: planning, implementation, marketing and measures of success. The methodology used for this study was semi-structured interviews. Two interviews were conducted with three librarians that have partial responsibility of their respective library blogs.The results of the study show that the process of the library blog can look different in different libraries, and that the respondents had clear views on how the realization of a blog should be done.

Utveckling av olika typer av påbyggnadskod till programvaror blir allt vanligare. Dessa som går under samlingsnamnet plugins skiljer sig från vanliga applikationer då de har en annan struktur samt speciella beroenden till applikationsspecifika moduler. Problem uppstår när denna typ av utveckling inte stöds av de vanliga utvecklingsmiljöer som finns ute på företagen och delar som borde vara automatiserade måste utföras manuellt. Syftet med studien är att undersöka hur utvecklingsmiljön för Java på Sandvik IT Services kan anpassas för att stödja plugin-utveckling för IBM Lotus Notes. I denna studie undersöks skillnaden mellan plugin-utveckling och den vanliga Java-utvecklingen på företaget samt hur detta påverkar verktygen i utvecklingsmiljön.

A webpage can be perfectly usable but if users are unable to find the webpage it will remain unused. Nine out of ten Swedes use a search engine and the most popular one is Google, amongst other search engines. In this report I seek to answer which ranking factors that should be included in an SEO-audit of an existing webpage and also how to optimize a webpage for search engines. Applying the method heuristic evaluation normally used to discover usability issues in an existing interface, on TT News Agency?s campaign site I found issues having a negative impact on the visibility in Search Engines Page Results.

The aim of this study is to describe and analyse the cooperation between the public employment service and the refugee reception in a medium-sized municipality in southern Sweden on basis of the establishment reform. The study examines how the collaborative process is regarded when it comes to implementation of the reform, and when it comes to the directives and resource allocation between the employment services and the refugee reception. The study also focuses on the deficiencies and the benefits that can be discerned with the establishment reform at local level.A qualitative data collection method has been used. It is semi-structured interviews with workers from the public employment service and the refugee reception. Information materials and evaluations that various authorities have made have also been investigated.The study concludes that it is important that the directives are clarified and that a new local and regional agreement will be established on paper.

Denna rapport beskriver utvecklingen av ChalmersAppen, en applikation för smarttelefoner med operativsystemet Android. Studenter på Chalmers tekniska högskola har behov av att nå flera olika webbsidor på Internet. Med tanke på att smarttelefoner ökar bland studenter kan studietiden underlättas med hjälp av en applikation som samlar den viktigaste informationen från de mest använda webbsidorna på ett ställe. Målet med ChalmersAppen var att den skulle utföra denna uppgift och vara användarvänlig.Som underlag till framtagandet av applikationen genomfördes en enkätundersökning bland studenterna. Undersökningen visade att det fanns intresse för en sådan applikation och vilka funktioner som var viktigast att ha med.

To create a more accessible environment for disabled people, the Swedish government, in the year of 2001, made the national act of easily eliminated obstacles valid. This national act states that all easily eliminated obstacles in the municipalities, in places and in premises that are public, shall be removed before the end of 2010, no matter if the owner of the place or premise is private or public. According to Boverket, most of the municipalities are not going to be able to reach that goal, why? The aim of this thesis is to compare the two municipalities Kalmar and Karlskrona in their way of implementing this national act, to see where it went wrong and why. By using implementation theories and qualitative empirical data in the form of interwievs with the total of eight people from different administrations in both of the municipalities, the subject was analyzed and discussed.

The purpose of this study is to develop and practically evaluate a new approach for the introduction of changes in internal and external processes in a customer front, but with the aim of maintaining or increasing customer perceived quality during insertion. A working model has been developed and is used in a qualitative research in the form of a case study carried out in a customer front, on a customer group in Telia's mobile customer service in Sweden. There is currently little research that has studied the implementation phase.The results of the study show that the designed working model works satisfactorily, but also that it can be developed more. Employees are satisfied and the sale was a positive boost, however, declined the customer experience a little bit. Employees raises questions as leader behavior, confidence in the group ahead, everyone's different circumstances and desire for the individual choice.The biggest challenge for future leaders will be to manage and lead continuous change.

Voltage sag indices are a way of quantifying the performance of the power supply, as far as voltage sags are concerned. Indices can be defined for individual events, for individual sites, and for a whole system. A standard method for single-event methods is part of IEC standard 61000-4-30.This thesis emphasizes the importance of voltage sag indices and different methods for calculating three-phase voltage sag characteristics. Three-phase events measured in a medium network voltage over period of one month were analyzed, results examined and statistically evaluated. An algorithm for calculating voltage sag characteristics and indices was created in Matlab.

Examensarbetet har utförts på företaget Husqvarna AB vid avdelning Concept & Features electric products (EN-NEP). Uppdraget var att utvärdera en alternativ kollisionsmetod till deras robotgräsklippare. Metoden som utvärderats går ut på att detektera kollision med hjälp av samplad data från en accelerometer samt samplad strömnivå från de bägge drivhjulens motorer.Den metod som används för att detektera kollision på nuvarande robotar fungerar väl men kräver att robotens kaross och chassi rör sig ifrån varandra för att krock skall detekteras. För att kunna reducera antalet komponenter och priset på roboten är andra metoder intressanta att utvärdera för uppdragsgivaren.En algoritm har designats i simulationsmiljö som sedan testats på ?riktigt? genom implementation i en Raspberry Pi som kommunicerar med robotgräsklipparen.

This report is about helping Q-Med AB in Uppsala to start its implementation of uncertainty of measurements analyses in their manufacturing department. Prior to this, the company relied solely on personal experience or did not take this uncertainty into consideration at all during different kind of measurements, which means that some of the processes that the company previously believed were within specified acceptance limits, will actually fail when considering these sources of uncertainties.Q-Med AB needed some sort of instruction to help the company, in a systematic way, to investigate different types of disorders that are affecting all kinds of measurements. This instruction includes a short summary about measurements and uncertainty of measurements in general and a detailed procedure about how these uncertainties are going to be handled in their daily work.The goal was to be able to use this instruction to systematically locate, eliminate (when possible) and analyze all kinds of disorders when measuring. Q-Med is using a lot of different types of instruments when measuring different types of quantities, including temperature, mass, pressure and density. This instruction will hereafter be used for every instrument, regardless of quantity and type of instrument.The instruction is tested through 4 different kinds of measurements, for mass, temperature and humidity.

The Ericsson AXE-based systems are programmed using an internally developed language called Plex-C. Plex-C is normally compiled to execute on an Ericsson internal processor architecture. A transition to standard processors is currently in progress. This makes it interesting to examine if Plex-C can be compiled to execute on the JVM, which would make it processor independent. The purpose of the thesis is to examine if parts of the run-time environment of Plex-C can be translated to Java and if this can be done so that sufficient performance is obtained.

This is a comparative study of the use of intranet in three organizations. The organizations are one help organization, one hospital and one business company. The intranet is a relatively new medium and it might still not have been accepted by all potential users, which is a waste of resources both for the individual employee and for the overall organization. It is therefore necessary to investigate if there are any differences between organizations concerning the needs of intranets. Our purpose with this study was to deepen the understanding of the use of intranets as a channel of organizational communication and thereby acknowledge the users´ needs and opinions of the intranet.