The goal with this essay is to investigate problems in processes of a government agency andthereby determine whether a Business Process Reengineering can create a more effectiveworkflow. The foundation of this essay lies in how customers perceive its business processesas reported from Internet forums. By adopting a qualitative approach, this is supplemented bythe statements and reports from the public business. The qualitative method that has been usedin this study is a content analysis of the threads from two major Internet forums that highlightthe problems associated with the examination of firearms licensing and the routine that exists.The method also gave us the opportunity to study the public business own view of theirprocesses. This was done by exploring their statements in media and their own reports aboutthis area.This essay is the result of a case-based study and during the course of the study we haveidentified five themes related to; time, management, communication, competence, andregulations.

This report is the documentation of a project in the education Master of Science in Mechanical Engineering. The project was carried out at Alfakonsult AB. The purpose of the project was to map out the transference of information between the different operators in the supply chain of medicine in Sweden and to analyse this in order to reduce lead-time and the total throughputtime. The supply chain of medicine in Sweden consists of producers, distributors, one wholesaler, prescribers and patients. The mapping of the transference of information showed that most operators in the supply chain have done well introducing technical aids to facilitate the transference of information.

Sandvik Wire needed a review of the administrative part of the order fulfillment process and especially the work around packing and the inventory of finished goods. Therefore we acquired the assignment to investigate the administrative part of the order fulfillment process in the company with the purpose to identify potential for improvement. This investigation was performed with focus on the terminal and packing functions. The purpose with the investigation was also to identify critical factors for an efficient order fulfillment process and investigate if information quality is such a factor.Data was collected through interviews and observations on Sandvik Wire. With the help of this data the information and material flows was mapped, the work within terminal and packing, and adjacent functions was investigated.

I denna uppsats utvecklar vi ett ramverk för verksamhetsförbättring genom attvisa på att vid organisering av en verksamhet strävar organisationer efter att uppnå flexibilitet och stabilitet. Flexibilitet syftar till förmågan att vara lättföränderlig, att kunna anpassa sig till nya situationer. Stabilitet innebär förmågan att kunna undvika osäkerhet och generera resurser som ingen annan kan efterlikna. Affärssystem är en del av organisering och viljan att uppnå stabilitet och flexibilitet. Vi relaterar den organisatoriska strävan till processförbättring som är ett viktigt inslag för organisationer.

Den svenska planprocessens effektivitet är ett problematiskt och omdiskuterat ämne. Uppsatsen behandlar effektivisering av den fysiska planeringsprocessen med leanteoretiska begrepp som utgångspunkt. På senare tid har flera alternativa lösningar för effektivisering uppkommit. En av dessa lösningar är lean, en verksamhetsstrategi med ursprung från Toyotas produktionsfilosofi. Uppsatsen utgår ifrån en kvalitativ forskningsmetod med målet att genom intervjuer, offentliga rapporter och litteratur granska den svenska planeringsprocessen och fenomenet lean inom fysisk planering.

This thesis presents my work at the company Fatshark AB in Stockholm. My supervisor Rikard Blomberg, who works as a chief technology officer at Fatshark and is one of the owners of the company, explained that they had experienced weaknesses in the methodology used when developing heads up displays (HUD) for their games. In the latest production, Lead  and Gold, the HUD had been redesigned a number of times, becoming an unnecessarily big expense due to the number of work hours invested. In modern software development, an iterative workflow is commonly encouraged. Despite this fact, the work efficiency could likely be increased by setting up guidelines as a help in the process of developing HUDs and reviewing the solutions.

We?re all aware that technology progresses forward with giant leaps on a daily basis. In one-way or another this affects us in our everyday life. It can affect us in the way we?re shopping, communicating, researching, planning future events or how we choose to be entertained. That the web is an increasingly stronger tool for communicating in more or less every type of business is becoming more evident for people.

The core process is responsible for internal business development and is the process that runs through the organization and the results which creates a value for the customer. Some research suggests that identification of the client's conscious or unconscious needs clarifying the so-called core process in the organization and operations can thus be more effective. The study aims to identify and analyze the experience of the core process within child health care. The method has been interviews with nine managers and 10 clinic nurses in a county. The results show a lack of knowledge regarding core process and process work.

Syftet med denna studie var att undersöka vilka orsaker som hindrar ett företag att effektivt utnyttja sin business intelligence-process samt hur ett företag bör agera för att skapa högre effektivitet i business intelligence-processen. En fallstudie valdes som forskningsstrategi med kvalitativ empirisk data, vilken samlades in genom semi-strukturerade intervjuer med användare av business intelligence-processen. Studien visade att orsaker som hindrar ett företag att effektivt utnyttja sin business intelligence-process var: avsaknad av inriktning för insamling av information, överflöd av information hos beslutsfattare men samtidigt brist på information inom vissa områden. Det var heller inte klarlagt vem som skall ta del av vilken information, en central lagringsplats för omvärldsinformation saknades, underrättelserna var inte alltid anpassade till beslutsfattarna, ansvarsområden inom processen var oklara och stöd saknades från ledningen. För att skapa en effektiv business intelligence- process visade studien, att ett företag bör arbeta efter en processcykel med klara ansvarsområden, en väldefinierad inriktning för insamlingen av data och information, en väl utkommunicerad lagringsplats för information om omvärlden, analyser som täcker användares olika behov, kontinuerlig kommunikation mellan BI-enheten och beslutsfattare samt säkerställa att tillräcklig med resurser allokeras till business-intelligence processen..

Under de senaste årtiondena har det skett en mängd förändringar vad gäller den offentliga sektorns organisationsstruktur. Huvudanledningen definieras i 70- och 80- talets ekonomiska kris som drabbade USA och en hel del stater i Europa. NPM (New Public Management) framkom som en adekvat styrform vilken skulle förbättra och ta bort allt misslyckande som den offentliga sektorn gick igenom. Sverige precis som merpaten av Västvärldens stater samt USA, inledde olika organisatoriska förändringar i sina respektive offentliga sektorer med bland annat effektivitet och effektivisering som ändamål. Ett mycket viktigt redskap i NPM:s modell handlar om den s.k.

Today's fierce competition means that companies constantly must develop their business and internal processes. Focus on processes and continuous improvement is something that characterizes Lean Production which ICA logistics are applying with their concept Leading Logistics. Standardized routines for handling damaged gods were insufficient at the ICA distribution center in Kungälv. Handling and registration of damaged gods were not performed uniformly, resulting in problems with controlling and monitoring the process.The purpose of this thesis was to analyze and make recommendations how the process of internal handling of damaged gods could be improved. Therefore a comprehensive understanding was needed of the entire material flow through the warehouse and important quality aspects such as product safety and delivery reliability.The methods used are literature reviews, interviews and observations to produce a comprehensive process mapping of the current situation at the distribution center.

AbstractPurpose ? The purpose of this study is to examine the challenges that exist within thematerial handling process, to and from a department for service and maintenance at a hospital, and how the challenges can be managed to achieve a more efficient material handling process. In order to fulfill the purpose the following two questions where formulated:1. What challenges exist within the material handling process, to and from adepartment for service and maintenance at a hospital?2.

The report is about efficiency of a current production group where there is no clear production flow and there are some buffers between the operations. The efficiency is done with the help of a tool that is calledWork process of flow production which is used by Atlas Copco CTO. The most obviously results are that the lead time drops from 25 hours to 425 minutes and that the balancing loss decreases from 85 % to 8 %. The report focus on decreasing transports, decreasing buffers, more reliability in lead time and quality. And a more stimulating labour content for the workers is another result..

Bygglovsprocessen är en vital del i den totala byggprocessen eftersom ett bygglov är nödvändigt i nästan alla fall av nybyggnation och större renoveringar. I dagens samhälle där byggprocessen är under utveckling och allt större tidspress finns så är bygglovsprocessen ofta en flaskhals innan bygget kan påbörjas. Därför behöver bygglovsprocessen utvecklas för att bli effektivare.Syftet med denna undersökning att utreda vad tidigare kunder hos Stadsbyggnadskontoret (SBK) Göteborg anser om bygglovshanteringen. Utifrån de resultat som erhålls presenteras vilka delar i bygglovsprocessen som kan förbättras och effektiviseras. Dessutom ges förslag på förändringar för att uppnå detta.Kundundersökningen genomfördes med en enkät som skickades ut via e-post till kunder som fått godkänt bygglov i februari 2014.

Phosphate is a used as a surface treatment method which is used for various purposes in the industry. In this case, phosphate coated wire is used in the processes to achieve a desirable outcome. The reason to why phosphate coated wire is used in the production process is because phosphate acts as an accumulator, where it stabilizes the lubricant on the surface of the wire. Lubrication is important because it plays a major role in the roll quality and characterizes important benefits regarding the outcome.Currently, SKF has to wash away all phosphates residues after extrusion process in an operation called tumbling. The main reason for this is simply because the surface has to be completely free from lubricants and coatings till the next step of process.