In the year of 2009 the conditions for managing primary healthcare in the region of Västra Götalandchanged. The decision was taken by the regional assembly and resulted in that the citizens since thenhave had the opportunity to choose which health care provider they preferto stay with. Along with thisdecision a new market for private health careproviders was established, which resulted inincreasedcompetition between the providers.In order to manage the competition, the health care providers arenow forced to be more efficient in their operations andalso to beeven more focused on their patients.Backa Läkarhusgruppen is an example of a private healthcare provider in the region of Västra Götaland.In the same way it is also an example of anorganizationin need of analysing their operations to seehowit can be further optimized to meet patient needs and expectations.The aim of this study is to analyse Backa Läkarhusgruppen?s organization and its operationsin the hopeoffinding suggestions whichwill improve the patient flow.To allocate and solve the problems thatBacka Läkarhus suffer from,an approach inspired by Lean Healthcare is used throughout the report.Some of themost significant problems that were identified within the organization are:?The synchronization of demand and capacity is inadequate.?Absence of standardized routines.?Absence of present leadership.To be able to improve the patient flow Backa Läkarhus needs to handle these identified problem areas.By synchronizing the staffing level in relation to the trends in demand a reduction in the patient?swaiting times and throughput time will be possible. Creating clear responsibilities and routines for thestaff will contribute to a higher degree of patient focus and thus lead to a more efficient patient flow.

A literature study abot the patient´s experience of the meeting with the nurse.

Previous research and patient complaints to the Swedish Patient Support Committee shows that there is a lack of substance in the patient-nurse relationship. This may suggest that it can be difficult for health care to live up to health-care law which requires it to be of good quality, based on dignity and respect and designed so that the patient is an active participant and can make their own decisions when it comes to their health care. For a better understanding of what a dignified patient-nurse relationship is, this study aims to clarify what the patient values as good patient-nurse relationship and describe how they have experienced the patient-nurse relationship during their stay at an emergency care department. The study is a descriptive cross-sectional study with a quantitative approach, where the population consisted of patients who were cared for at an emergency care department in the County of Västmanland, Sweden during 2007. The sample consisted of 93 patients which were asked to answer a questionnaire.

Identity includes an individual´s self-image and the consciousness about their self. It is about being the same person despite changes in their life situation. The identity often get´s fragile because of the disease. Beacuse of the individual´s feeling of lost identity there may arise a conflict between the person and people in his or her surroundings. They may no longer see the sick person in the same way as they used to.

Magnetic resonance imaging (MRI) is a safe and painless diagnostic method. The patient may become concerned, suffer from anxiety and experience the examination as unpleasant. Detailed information and a good treatment can reduce anxiety and distress for the patient. The purpose of this study was to illuminate the patient?s experiences in connection to MRI, and to describe the patients needs for information and treatment.

Varje år insjuknar ca 25-30 000 människor i stroke i Sverige. Sjuksköterskan måste ha i beaktande att dessa patienter kan ha kommunikationssvårigheter av olika grad. Syftet med studien var att undersöka och beskriva hur sjuksköterskan ska gå till väga när hon ska kommunicera med en patient som har fått diagnosen stroke. Resultatet visar att sjuk-sköterskorna ofta saknar kunskap i hur hon ska agera och bete sig när hon kommunicerar med en patient som fått diagnosen stroke. Brist på tid är också ett vanligt förekommande problem som gör att sjuksköterskan helt enkelt inte hinner lägga den tid som krävs för att kommunicera med den individ som insjuknat i stroke.

I denna studie har jag undersökt textillärarnas arbete med teoretiska moment i slöjden. Studiens syfte är att belysa lärarnas tankar kring innehåll, syfte och hur de lägger upp undervisningen för att motivera sina elever till att jobba med dessa moment. För att samla in empiri för studien har jag gjort kvalitativa intervjuer med 8 textilslöjdslärare som arbetar på högstadieskolor. Den empiri jag samlat har sedan analyserats med hjälp av litteratur och ett didaktiskt perspektiv. Jag har kommit fram till att den teori som går att väva in i det praktiska arbetet exempelvis resurshushållning, miljöaspekter och ekonomiska aspekter inte anammas i den utsträckning som det är möjligt och det leder till att elever kan gå miste om kunskaper som krävs för att de skall kunna uppnå kursplanens kunskapskrav.

Background: In 1994 came the general prescription law in force for the district nurses with specific training in pharmacology and pathology in Sweden. According to The National Board of Health and Welfare from 2004 follow-up of the use of the prescription law revealed that nearly half of the district nurses used their prescription once a week. According to previous research the district nurses and patients were positive to the district nurses administration of prescriptions. Doctors, contrariwise, were not as favorable to the district nurses administration of prescriptions. The responsibility of the heads of the health centers is to promote the district nurses to prescribe and make sure that it works in a satisfactory manner.

Patients with heart failure have a high mortality and often readmits to hospital care, due to a lack of compliance in the treatment plan. Patient education on self-care provided by nurses is important in improving patient and clinical outcomes.The aim of this study was to describe effects of nurse led interventions of patient education for elderly patients with heart failure. Literature study based on nine quantitative scientific articles. The results shows that different nurse led interventions of patient education with patients with heart failure had positive effects on self-care management, quality of life, health related quality of life and hospital care. E-mail reminder to community nurses and telephone education shows to be the most effective patient education interventions.

Heart failure is an illness that requires life-long treatment and often affects everyday aspects of a person?s life. Self-care is a significant part of the treatment. Good self-care resources make it possible for people with heart failure to make the lifestyle changes they often need to maintain or improve their level of health. Self-care means having knowledge of and being able to recognize the symptoms and signs of deterioration that can occur with heart failure, so that the person can take appropriate measures ? and it also means knowing when it is time to seek professional help.

Suicid är ett samhällsproblem i Sverige. Det är idag den största dödsorsaken bland unga mellan 15-29 års ålder. Vårdpersonalen anser att det är psykiskt påfrestande och svårt att tala om. Syftet med denna litteraturstudie var därav att belysa hur sjuksköterskan kan förmedla tröst och hopp genom kommunikation och relation med den suicidnära patienten. Riskfaktorer för suicidnära patienter är bland andra hopplöshet, depression, relationsförlust, suicidplan och tidigare suicidförsök.

Background: Human interaction by touch plays a central role for our health and well being throughout life. When people touch each other our bodies release a hormone called oxytocin into the bloodstream, this gives the body a soothing effect. Touching on the other hand can be perceived as unpleasant if it is not in accordance with the patient?s norm or wishes. From biblical times and through to today human touch plays a central part of nursing.

The meaning of the concept of psychosocial treatment is ambiguous. The purpose of this study was to examine how professionals within some care institutions, which provide methadone, buprenorphine or naloxone treatment, regard and carry out the psychosocial features of such treatment. Central issues discussed were; how personnel approach the psychosocial features of the treatment, what personnel regard as a focus in the psychosocial treatment, what conditions personnel consider affect treatment positively in order for it to be successful and how personnel see the relation between the medical and psychosocial features of the treatment. The method used was interviews with nine professionals in six qualitative interviews. The theoretical perspectives and concepts used in our analysis were; the theory of biological dependence, an organizational perspective, Prochaska and DiClemente's Stages of Change Model, the concept of individual reality and the concept of marginal conflict.Results show that the conditions most important for successful treatment are; that the patient has a place to live, an occupation, motivation, that the patient take responsibility for his/hers progress and have realistic expectations about the effects of the medicine.

Relationen mellan sjusköterska och patient finns alltid med i omvårdnadsarbetet. I bakgrunden definieras begreppet relation och ett historiskt perspektiv på vårdrelationen ges, här beskrivs även de förutsättningar som krävs för en vårdrelation och Travelbees och Martinsens syn på vårdrelationen. Syftet med litteraturstudien var att utifrån sjuksköterskans respektive patientens upplevelser beskriva vad som utmärker en god vårdrelation. Tretton kvalitativa artiklar analyserades utifrån en induktiv ansats. Det som framkom i resultatet utmärka en god vårdrelation var personliga egenskaper, kompetens, professionellt förhållningssätt och ömsesidighet.

Varje år insjuknar ca 25-30 000 människor i stroke i Sverige. Sjuksköterskan måste ha i beaktande att dessa patienter kan ha kommunikationssvårigheter av olika grad. Syftet med studien var att undersöka och beskriva hur sjuksköterskan ska gå till väga när hon ska kommunicera med en patient som har fått diagnosen stroke. Resultatet visar att sjuk-sköterskorna ofta saknar kunskap i hur hon ska agera och bete sig när hon kommunicerar med en patient som fått diagnosen stroke. Brist på tid är också ett vanligt förekommande problem som gör att sjuksköterskan helt enkelt inte hinner lägga den tid som krävs för att kommunicera med den individ som insjuknat i stroke.