The purpose of this thesis was to examine café owners perception of customers expectations and what they think the interior means to the service quality. It also aims to examine how café owners use the interior to create service quality. In order to examine this, a case study was conducted based on interviews with two café owners. The study showed that the café owners take the customers expectations into consideration. It showed that they think the expectations were affected by which purpose the customer had with their visit.

Piles of deadwood are often retained in forests after management to support the biodiversity ofsaproxylic organisms which depend on deadwood to survive. Any knowledge about the crucial role ofpiles as suitable habitat of saproxylic organisms compared to single distributed deadwood objects thatare around the piles would help conservation actors to motivate more forest owners to supportsaproxylic organisms during their management. Therefore to give facts to this the saproxylic fauna ofdifferent pile positions (up and low) was studied and compared to distributed deadwood samplesaround each pile. Our study was focused on saproxylic beetles. Some other parameters such asdiameter, deadwood volume, pile volume and decay stage were assessed to define any effect.

The purpose of the survey was to find out how early childhood teachers work with the curriculum of I Ur och Skur with children between 1-3 years in the forest and how such educators are using the outdoor pedagogy in the forest environment in preschool.In order to answer the study's aim and objectives interviews were performed with six teachers in I Ur och Skur kindergartens.What emerged from this study is that forest excursions are a central part of the curriculum and is seen as their educational place. The teachers are working to create a feeling of security among the youngest children of enjoying the woods and also to raise an interest in the children. Natural materials are used during the forest stay and no other toys or materials.The results reveal that educators work to get the smallest children to use and develop their imagination at play and at the same time they are involved with the children in their discovery of the woods. With the smallest children in kindergarten it involves being on the level of children and as a teacher to have the flexibility to change the forest stay environment if needed..

The supply of raw materials has always been an important issue in the Swedish Forest industry. Buying timber from local suppliers is important. To ensure raw materials to their industries the forest company must offer good prices and good business deals to their suppliers. The aims with this work are to find out how the contact between private suppliers of raw materials and how the forest company can be developed. To be able to do a complete study of the problems connecting with this subject a quality interview study has been done.

Forestry supply chains are a significant part of the Swedish economy. These supply chains are highly susceptible to storms damage. In late 2013 Sweden was hit by multiple storms. This leads to the possibility to research how supply chains react to the shocks that storms cause. The aim of this thesis is to research the costs that storms increase, the actions that are taken within the forestry supply chain, as well as possible benefactors from storms. This thesis bases on previous work on supply chain mapping and cost theories.

Stands where pre commercial thinning has been ignored or inadequate often tend to have high stem density and low average diameter when they reach heights of thinning. In such stands, it can often be expensive to do a conventional pulpwood harvest as a first thinning. This study investigates the development of the stands and the economic outcome of forest fuel extraction, or a combined harvest as alternatives to the ordinary pulpwood harvest. Simulations in Heureka StandWise were performed for two thin and dense stands, which were constructed by data from the Swedish National Forest Inventory. The simulations show that the extraction of forest fuel in first thinning at an early stage can provide higher net revenue compared to conventional pulpwood harvest at the same time or later.

Resignations are common in all business sectors and can also be found among forest machine operators in the forest business. As the industry today faces a lack of forest machine operators it is justified to determine why machine operators choose to quit their jobs. The aim of this study was to a) find out the number of machine operators that have resigned b) identify and analyse the cause for these resignations c) identify the reasons why the machine operators started to work in the forest and d) give suggestions on different measures that will limit resignations amongst forest machine operators. A questionnaire was sent to machine operators who have quit working as employees, contractors or as employees for contractors with Holmen Skog during 2003-2007. 32 machine operators responded to the questionnaire. Interviews were made with 10 machine operators who had answered the questionnaire to gather more qualitative data. The results of the study indicate that fewer forest machine operators change profession than employees in other occupations in Sweden.

In this study I have analysed the history of a forest belonging to Saxåhyttan in Värmland. The study area is 448 hectares and has been used by iron industry since the 16th century. A forest that has been used by man during at least 400 years should have few ecological values. This inventory however shows the opposite. The aim of the study is to interpret the history of the forest in the area, i. e.

Sitka spruce (Picea sitchensis (Bong.) Carr) is just like Norway spruce (Picea abies) a species in thegenus picea. The natural range of Sitka spruce is a narrow strip along the west coast of North America. Itis the most coastal of all picea species, and very dependent on the mild and humid climate along thepacific coast.Sitka spruce has been grown a long time in the countries around the North Sea, particularly in GreatBritain where it currently is the most important species in British forestry. Sitka spruce has not beenplanted in Swedish forests to any large extent before the storm Gudrun in 2005. Several studies indicatethat the production of wood biomass is higher for Sitka spruce compared to Norway spruce.

The society of today is dependent of secure transports and deliveries of electrical power. Interruptions in different activities because of fallen trees cost a great deal of money in form of reparations and claimed damages for transport companies and electrical suppliers. Fallen trees along some railway sections are a severe problem. For instance, to repair the damages of the storm of week 5 year 2002, costed 2 800 000 SEK for the line region of Hässleholm. Today, the Banverket railroad company has no norms in general for how close to the railway the forest is allowed to grow.

Large areas have been ditched in Sweden during the past 100 years to improve the forest production. Ditching and also maintenance of old ditches are operations having mainly negative effects on water quality, flora and fauna and changing characteristics of soil. The purpose of this study was to suggest a method for inventory of the need for ditching maintenance in old forest ditches that takes biodiversity, water protection and forest production into consideration. Inventory methods from five Swedish and Finnish forest companies, agencies and organisations were compared. Their employees were interviewed about their handling with ditches, forest production and nature conservation.

Objective: The papers objective is to create a deeper understanding for whether or not cultural and psychic distance affects corporate establishments in the EU.Method: The results have been gathered through intense data collection through interviews with ScaniaAB and Business Sweden. There has also been extensive research of 36 different companies and their first establishments in different countries. We have then analyzed the results through cultural and psychic distance and through Uppsala University's internationalization process model.Conclusion: The conclusions of this paper are:Corporate establishment often occurs in neighboring countries because of the similarity to the domestic markets which contribute with a greater security.Since the introduction of the EU single market, corporate establishments have become easier within the single market.The cultural and psychic distance does exist within the EU, however the internal market decreases these distances and the impact on corporate establishments.The market commitment is essential to the corporates survival within the new market.Cultural and psychic distance affects small firms more often since their lack of network and experience.Cultural and psychic distances are two different but related phenomena..

In three areas in the province of Småland studies has been done to investigate how big damage the moose may do to P. abies. An inquiry examination and two different types of surveys were done to find out how big area, which volume and which financial consequences the moose debarking has had on the forest. When the volume was calculated the rot spreading was included. The area that was damaged was stipulated with the answers from the inquiry examination. 59 % of the asked forest owners answered the inquiry.

A great deal of the nature experience we get today is from travelling along our roads, which to a large extent go through the forest landscape. This makes the forest along our roads interesting to look at from a nature experience perspective. The main idea of this work is to increase the awareness of how we are affected by the forest when we travel through it and find out how the forest should be adapted to the road environment to create a pleasant nature experience as well as increase traffic safety. 0.9 % of Sweden's total forest area (equivalent to 200 000 hectares) is in close proximity to roads. Additionally, in Sweden 440 million hours are spent behind the wheel of which a great deal probably is spent on roads surrounded by forest in some form.

For a long time the Swedish forests were used by the landowner?s mainly for providing wood to the household itself. The wood was not, to a greater extent, considered a product to be sold. During the 1800s the industrial era led to a demanding need for wood in the industry and thus the use of forest, forest production kicked off. The forest production was not regulated by law, which led to a differentiated forest production over the whole country without consideration of re-growth.