This study focuses on the transfer between a product-oriented to a service-oriented perspective regarding marketing activities in companies due to the development of information technology. It illustrates how this very transfer has been, and can be, contemplated through the eyes of organizations working with marketing in a digital world on a daily basis. Technology has turned several industries - their price-setting, communication channels and supplying possiblities - upside-down. This turnpoint brings out a new way of observing and working with marketing. Therefore, we find it interesting to gain a better understanding of how actors within industries where the turnpoint is a fact observes marketing, and how this service perspective can be seen in their various organizations and daily.

Den här uppsatsen handlar om vad som påverkar konsumenten till att vilja använda en digital plånbok. Den digitala plånboken är femte generationens betalningsmedel och har nu kommit för att digitalisera flera av de funktioner som den fysiska plånboken erbjuder. En transaktion med den digitala plånboken sker genom konsumentens Smartphone. Förutsatt att Smartphones blir mobila plånböcker kan det antas att konsumenterna skulle vänja sig vid tanken att lämna den fysiska plånboken hemma.Det har tidigare gjorts studier på adoption av mobiltelefoner och hur människor i allmänhet tar till sig vissa tjänster men den digitala plånboken är ett relativt nytt fenomen och därför handlar vår uppsats om adoption av den digitala plånboken som tjänst.De slutsatser vi kan dra av uppsatsen är att säkerhet, enkelhet och kompabilitet kring den digitala plånboken påverkar om konsumenten väljer att använda tjänsten. För att företagen som levererar digitala plånbokstjänster ska nå största nytta bör de även se säkerhet, enkelhet och kompabilitet som centrala delar vid presentation och lansering av tjänsten..

Sekretessbelagd.

This thesis examines young people's thoughts about their presence on social media. With asocial constructive approach the study focused on how young people think and act on socialmedia in relation to constructions of gender and normality. The analysis is based on fourgroup interviews with 13-year old boys and girls. The theoretical approach is based partly onsocial constructionism where discourses and ideas of normality are identified and analyzed.Erving Goffman's theory of social interaction was central to illustrate how young peoplepresents themselves based on the prevailing discourses. It is clear that they adjust theirrepresentations of themselves depending on the context.

In a world where digital media is becoming a greater part of people?s everyday and working lives it is plausible to assume that the upcoming generation of pupils expect the teaching media to adapt thereafter. It is this assumption of an increased demand that Natur & Kultur is hoping to be able to meet. This thesis has been a stage in the process of producing digital material in the subject of mathematics for high school students. Specifically the aims of this thesis have been to make a rough description of the largest competitive companies? products within the same market, explore and put together a brief theoretical foundation of contemporary research and produce concrete examples of ideas for digital applications.

This thesis is an attempt to study whether if problem-oriented teaching implies a moreadvanced use of school libraries than other teaching methods.Teachers have been interviewed about what kind of information they and their pupils need,and where they find their information. Another question is whether the problem-orientedteaching method makes it easier for the pupils to find information in school libraries thanother teaching methods do.The result of the study is that a problem-oriented teaching method creates opportunitiesfor the school library to become an important place for information retrieval. This teachingmethod is a major, but not the only determinal factor. Other contributing factors could beteamwork between teachers and school librarians and the existence of learning aids..

Syftet med denna studie a?r att underso?ka elevers fritidsla?sning och om elever fo?redrar digital eller analog la?sning och vad de tror om la?sningen i framtiden. Studien kommer a?ven att ge svar pa? vem som rekommenderar sko?nlitteraturen. Studien a?r en kvantitativ underso?kning da?r data samlats in genom 59 enka?ter.

Art directing i en digital kommunikationsbyrå och att arbeta heltid eller deltid som konstnär är två yrken som har en sak gemensamt. I egenskap av professionella roller har de en nyckeluppgift de måste uppfylla ? att vara kreativa. I denna uppsats fokuserar vi på den kreativa processen vid generering av idéer i områden av digital media och konst för att se om det finns tydliga skillnader eller likheter i hur kreativt arbete för sig inom båda områden. För att jämföra den kreativa processen mellan de två parterna har vi gjort flertalet intervjuer och observationer med yrkesverksamma konstnärer och art directors.

The purpose of this Master's thesis was to examine how and what trainee teachers are being taught about information seeking and school libraries related to problem-based teaching method in compulsory school. The questions at issue were: How have trainee teachers learned about information seeking? How have trainee teachers learned about using school libraries? We also wanted to know which education they have got in information seeking and school libraries. We examined this through both literature and empirical studies. We used a qualitative method in order to answer the questions at issue.

This paper investigates the ongoing talks between the Swedish libraryassociation (Svensk Biblioteksförening) and the Swedish Publishers?Association (Svenska Förläggareföreningen) regarding a new payment modelfor e-book loans in Swedish public libraries. The current model allows an ebookto be lent an infinite number of times and for each loan the library paystwenty Swedish kronor to the supplier, Elib, which in turn passes half of thatsum on to the publicers.The reason for the talks is that both libraries and publishers have reason to bedispleased with the current model. For the libraries it has proven to be aneconomic challenge, for the already strained library economies, sincepayment is made directly by the individual library from the media budget.The publishers also have reasons to want a change of model since thecompensation they receive from the libraries is not enough for them tocontinue publishing e-books and making a profit. They argue that to protectthe commercial e-book market the principle of free loans has to be replacedby a model that introduces ?friction? in the form of limitations on how manytimes a title can be loaned.This study is based on interviews with representatives from both sidesinvolved in the talks, along with a representative from Elib and a librarian.An analytical tool has been constructed by the author to aid in the process ofuncovering arguments and standpoints in the interviews.

We are living in a society where the digital technology is a tool that integrates into our life and changes our daily life and the way we communicate. The easy access to information and the opportunity to communication change the schools organization and demands new ways of teaching with and in contact with the surrounding world. That is why it is interesting to know how teachers can create an education environment with support of digital tools that fulfills a meaning for themselves, the pupils and the goals of the curriculum. This study is about how six teachers in one elementary school creates an education environment with support of digital tools and how they think the affect the pupils cooperation, communication and participation.The theoretical frame for this study is built in a sociocultural perspective, where people learn and develop through participation in social practices. To get the understanding of how teachers are thinking about the challenges and possibilities that digital tools have in the education environment, I choose a qualitative research method.

The focus of this thesis is a specific part of Swedish library policy called library plans. A library plan is a political document created with the purpose of constituting a platform for co-operation between different library systems within a municipality, e.g. through determining and analysing the needs for library activities within municipalities in Sweden.This thesis´ aim is to investigate whether library plans are, or can be used as, a tool for change and thereby increase legitimacy for public libraries in Sweden.We have examined aspects of library plans using theories from change management to determine whether these plans include tools focusing on conditions in organisations that could result in an improved and stronger position in the society for public library. Through the use of theories from new institutionalism we opted for an understanding of the interaction between the libraries and the context in which they are part of.Upon examining 23 library plans, we discovered similarities as well as diversities among them. From our study we have drawn the conclusion that it is important to analyse the specific needs of each different municipality and to consider these individual conditions and needs when developing and composing the library plan.

The aim of this Master?s thesis is to examine attitudes and standpoints amongst librarians at the Swedish public library towards literary awards and awarded literature. The questions posed in the study are: What attitudes are expressed amongst these librarians towards the Nobel Prize in literature, the August Prize and literary awards and awarded literature in general? What significance do the Nobel Prize in literature, the August Prize and other literary awards have concerning purchase and display at these public libraries? How is awarded literature perceived and how do they talk about it concerning quality and are questions of quality significant? Qualitative interviews with seven librarians at four different public libraries have been done. Theories regarding J?rgen Habermas the bourgeois public sphere and Pierre Bourdieu?s terms habitus, field and capital have been used as to explain the library as a public sphere.

Hälsingelivs är en idéel organisation som hjälper lokala producenter i hälsingland att fortbilda sig inom områden, som berör deras verksamhet och erbjuder tjänster för att utveckla nya produkter.De har idag en egen hemsida som behandlar nyheter inom organisationen och intressanta artiklar för producenter i området.Vår uppgift är att skapa en digital plattform för Hälsingelivs, att använda i sin utbildning, som erbjuder såväl kontakt mellan producenterna. Samt möjlighet till att hitta och ta in digitalt lagrade media i form av filmer och text.Rapporten går igenom tankeprocessen, planeringen och utförandet samt teoretiska och praktiska lösningar att arbeta i HTML, PHP programmering, SQL, CSS samt JavaScript för att skapa en digital mötesplats som innehåller forum, användarfunktioner, uppladdning av media, profildesign, sökfunktioner mm. Den ger även en överblick i att jobba med Google API för sökfunktion samt phpbb3-anpassning av en redan fungerande login/registreringsfunktion på den egna sidan. Rapporten går även igenom teoretiska problem gällande anpassningen till öppen källkod och implementering av externa system..

This dissertation discusses head librarians in Swedish public libraries and the stress factors which affect them. The aim is to map out potential stress factors which head librarians come across in their day-to-day work. The purpose of the dissertation is to answer the following question: what stress factors affect library managers in Swedish public libraries? The dissertation was conducted through a literature study, informal interviews and a quantitative questionnaire. The results of the quantitative questionnaires show that the factor that produces the highest level of stress is having too many different tasks.