This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

The study is ethnographic and the collected material consists of questionnaires, interviews andconducted practical exercises. The purpose of this study is to examine whether it is possible tochange boys attitude to poetry and poetry teaching through practical exercises. The questionswhich the study is based on concerns how frameworks for tasks can enhance the creativity ofthe students, the standards students have as a reference point and what attitudes boys have topoetry. The study shows that students feel that they are more creative if there is a frameworkfor the task, it has also been shown that boys do not have any special attitude to poetry,because they do not know what the word means. One of the most important results in theresults section is that boys have a positive attitude to poetry as long as the teacher gives themthe right tools to work with..

Syftet med föreliggande studie var att inom idrottskontexten studera samband mellan idrottares upplevelser av de olika ledarskapsstilarna (1) transformativt, (2) konventionellt och (3) låt-gå med olika motivationsinriktningar inom Självbestämmandeteorin (SDT). I studien deltog 117 handbolls- och fotbollsspelare i åldrarna 16-33 år (M = 19.17, SD = 3.61). Deltagarna besvarade enkäter bestående av Sport Motivation Scale-II (SMS-II) för att mäta motivationsinriktning, Transformational Teaching Questionnaire (TTQ) för att mäta upplevt transformativt ledarskap samt delar av Developmental Leadership Questionnaire (DLQ) vilket avsåg att mäta upplevt konventionellt ledarskap och låt-gå ledarskap. Resultaten visade att det fanns statistiskt signifikant samband mellan upplevt transformativt ledarskap och inre motivation samt yttre självbestämmande motivation (identifierad reglering och integrerad reglering). Vidare visades att det fanns statistiskt signifikant samband mellan upplevt konventionellt ledarskap och ickesjälvbestämmande motivation (extern reglering och introjicerad reglering).

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

The purpose with this thesis is to illustrate companies? way of using Key Account Management in the organization. We developed the four following research questions: Why do companies choose to use Key Account Management? How do companies identify and choose their key customers? How does a key account manager work? How do the skills needed by a key account manager look like? The results showed that KAM offered several important benefits, mainly of economical characteristics. Identification of the key accounts was mainly conducted through certain economical criteria the customers had to fulfil.

After having worked within the preschool and it?s system for a number of years, we have often reflected over the fact that many educators tend to look at children with language difficulties in several different ways, and many of them being conflicting. Something that might contribute to this problem is the fact that the term itself, language difficulties, is defined differently between individuals, who in turn affects the way educators and preschools deal with the problem.The aim of this study is to create an understanding of the problems related to language difficulties, and how it is being dealt with within the preschool environment. To achieve this we have chosen to work within a qualitative research approach, alongside a discourse analysis. The selection of informants we have chosen consists of ten, qualified educators.

Denna studie syftar till att få en ökad förståelse för hur arenachefer i Sverige rekryteras, vi tar även upp hur rekryteringsprocessen såg ut för respondenterna som deltog i denna studie. Vi kommer även att belysa vilka arbetsuppgifter och ansvarsområden de arenacheferna vi har intervjuat har. Arenacheferna är verksamma på arenor vars hemmahörande idrotter är på elitnivå, på dessa arenor arrangeras även allt ifrån uppträdanden med världsartister inom musikbranschen till mindre företagsevent. Ur resultatet framkommer det att rekryteringsprocessen, ansvarsområden och arbetsuppgifterna skiljer sig mellan de olika arenacheferna. Gemensamma nämnare för arenacheferna är att samtliga har ett ansvar för personal, ekonomi och säkerhet..

The purpose of this study is to investigate and describe the role of course books for teaching English to children at intermediate level of primary school in Sweden. The essay is based on a descriptive, qualitative method and interviews have been conducted with seven teachers in different schools, teaching English in year 4, 5 and 6.The result of the study shows that course books have considerably influence on the teaching of English in the schools who took part in this investigation. The participating teachers use a course book as main teaching material and almost everybody follows the traditional routine working with Textbook and complementary tasks in Workbook every week. They base their lessons on course books and use alternative teaching material mainly for fun activities, speaking practice and individualization. Even though all teachers rank speaking and listening as most important for new learners, it is reading which has the largest impact on their teaching.

The purpose of this study was to investigate, through a qualitative survey, the need of knowledge and strategy in organisations today and tomorrow. The empirical investigation is built on a semi structured interview that was conducted on nine different companies in Gislaveds community. The companies were from three different branches namely: tree, metal and polymer. Three interviews were conducted in each branch.The result from the interviews showed that the globalisation had put the companies under hard competition which had made the need for rationalisation and effectivness more apparent. Having said this, the demands on the organisation and the individuals within it will constantly increase.

LIBRIS is a national library search engine offering information about 6 million books, articles, dissertations and other materials held by Swedish university libraries, research libraries and public libraries. In December 2007 a new version of LIBRIS was launched, developed with focus on usability, simplicity and accessibility. This thesis examines how the new LIBRIS is used, what is working well and what could be improved and also what the users think of LIBRIS. The following report is based partly on a study of usability and partly on a series of tests where librarians, scientists, students and developers have executed a number of tasks while thinking aloud. The users also participated in an interview.

This report is a joint venture with SCA Forest, Ångermanlands forest man-agement area. The purpose of the study is that SCA Forest wants to know what the landowners in Ångermanlands forest management area think about SCA Forest and who they deliver their timber to. SCA Forest is the largest private landowner in Europe, with an area of about 2.6 million hectares. Today, SCA offers lumber, wood products, tis-sue and packaging and has factories all over the world. SCA Forest has five forest management areas in the north of Sweden, with the headquarters in Sundsvall. A questionnaire was sent to 265 landowners, where they had to answer 15 questions with possibilities to give comments. The survey was sent out on 21 of February with a response requested by 3 of March 125 landowners responded to the survey, giving a response rate of 47%.

This examination paper is a study of the indoor climate in a theatre and a practice room for orchestras placed in Sickla in Stockholm. The designer of the ventilation system wondered if he had managed too make a good environment for the users and he also wondered which of the rooms that had the most desirable climate. The project includes polls for visitors, interviews of people connected to the rooms and measurements of the physical environment. The results show a small dissatisfaction about the thermal indoor climate, it?s a little bit to cold and the air draws.

In my essay I have examined how teachers look upon their role as leader in the classroom. I have interviewed six teachers, senior level ones and teachers from the upper secondary school, about how they look upon tasks that involve planning, control, motivation, groups, and individuals. Based on their answers, I have analyzed if there is anything that can be related to a common leader competence within their profession and, in that case, how it will appear.The result that I have found has been that it exists a common leadership style that teachers are more or less conscious of. The teachers decide on what level the classes or the pupils are andafter that decision they plan their education. The leadership in the classroom can be of different kinds depending on the situation.

The aim of this bachelor thesis is to study how libraries handle metadata in institutional repositories. The methodology of the study is semi-structured interviews with librarians from all Swedish libraries that currently use the institutional repository system DSpace. Metadata schemes from the different libraries have also been studied. As analytical tools the study uses the user tasks presented in Functional Requirement for Bibliographic Records, as well as a study of metadata quality made by Jung-Ran Park. The study shows a rather big difference between the ways the libraries use institutional repositories.

NATO, USA, Storbritannien och Ryssland m.fl. använder sig av stridsuppgiften räd för markstridskrafter och erfarenheter från bl.a. Irakkriget 2003 visar att de kan få stor betydelse. Räder anses överensstämma med manöverteorin, men räder återfinns inte som stridsuppgift för svenska markstridskrafter.Denna uppsats analyserar stridsuppgiften räd för markstridskrafter, operationaliserar två indikatorer för räder och med hjälp av dessa undersöks hur räder är förenligt med FM nuvarande doktrin och Reglemente för Markoperationer (RMO).Undersökningen visar att räder inte är förenliga med nuvarande doktrin och RMO. Bl.a.