Syfte: Syftet med uppsatsen är att identifiera skillnader i uppfattningar om lojalitet mellan kunder och personal i ett tjänsteföretag. Teori: Teorin baserar sig på lojalitet och är hämtad från Barroso och Picon (2012). Det centrala i teorin är flerdimensionellt begrepp av lojalitet. Vår teoretiska modell är fullt testbar. Metod: En kvantitativ metod har använts under denna undersökning. Det har samlats in data från personal och kunder genom elektroniska enkäter.

Finns det någon skillnad i upplevd stress hos förskolepedagoger och grundskollärare? Stress hos lärare kan definieras som en känsla av ilska, spändhet, frustration eller depression. Enligt Krav- kontroll-stödmodellen mår de som har jobb med höga krav, låg kontroll och dåligt socialt stöd sämst på jobbet. En kvantitativ studie har gjorts där enkäter delats ut till lärare på förskolan och grundskolan i en mindre ort i Sverige. Data jämfördes sedan med data från en större ort i Sverige.

Länsstyrelsen i Stockholms län hade en projektidé som gick ut på att det skulle skapas en Internetbaserad ansökan för körkortstillstånd med behörighet B, inklusive hälsodeklaration. Även en optiker skulle kunna fylla i ett synundersökningsformulär via webben. Dessa skulle sedan knytas ihop för behandling av den Länsstyrelse där den sökande bor. Alla personer som skall använda tjänsten måste inneha ett personligt medborgarcertifikat som används för elektronisk signering av ansökan. Optikern behöver ett företagscertifikat för att identifiera sig.

In this report we examine the NFC (Near Field Communication) technology as far as the development has come until today. We adress different use areas and explain the technical funcionality. By using data collection methods as a specialist interview and also a survery we want to detect potential risks and safety-issues in implementation of the new technology. Our main-focus in this report is to examine how NFC can play an important role in the developement of social interaction and social media. By compiling our data and research materials we will analyze and present a report conslusion.

The purpose of this study was to explore the state of female prostitution in the city of Tehran, and besides, analyze the elements that can lead women to harlotry in Iran. This research is based on three sources of information: firstly, interviews with three harlots in Tehran and I got help of a semi-structured interview guide. Secondly, I discussed prostitution with conscious resources that worked within the public services in Tehran and had experienced of working with female prostitutes. Thirdly I analyzed texts and reports about prostitution in Iran. The data from interviews are tied to two theories: symbolic interactionism and feminism.

The aim of this paper is to find an algorithm to establish and maintain a virtual enclosure around a mobile unit. The area may take any form and should be scalable up to and including national borders. The enclosure is managed on the mobile unit. The target system is Android. Smartphones, tablets and more recently, cameras is examples of mobile units.

The purpose of this paper is to increase knowledge and understanding of how an identity is constructed on the internet and if it is different from the everyday identity. To analyze this, I have studied the theories of how identity is constructed in everyday life and then applied this on the empirical data that I have collected. In this study, I have chosen to pursue a qualitative approach using semi-structured interviews to gather the empirical data. In the study, six informants participated and all of them has an active social life both on and off the internet. The results that I have found in this study shows that an identity online is constructed in a similar way as it does in real life, however, some limitations that exist in everyday life do not exist online.

Detaljerad information om vindförhållandena på en site är en nödvändighet för att göra beräkningar av lönsamhet i ett vindkraftsprojekt. Mätningarna behöver vara kontinuerliga och så korrekta som möjligt. Därtill bör de göras under minst ett års tid eftersom vindförhållandena på en plats är säsongsberoende. Under vintertid och framför allt på högre latituder eller altituder, kan mätutrustning påverkas av nedisning. En nedisad anemometer kan ge databortfall eller felaktiga mätningar.Identifiering av felaktiga data är en viktig del av analyseringsarbetet eftersom risken annars är att vindförhållandena på platsen underskattas.

Applikationer och system flyttar i allt större utsträckning från lokala installationer på den enskilda datorn, ut i ?molnet? där data skickas och hanteras via Internet. Traditionella ?Desktop applikationer? blir webbapplikationer för att centralisera drift och öka tillgänglighet. Detta skifte medför ett ökande antal träffytor för personer som av en eller annan orsak vill åsamka skada eller tillskansa sig, alternativt manipulera eller förstöra, känslig eller hemlig information.

The purpose of our master?s thesis is to study the diversity discourse, used in Sweden, particularly the so-called ethnic diversity at the work place discourse.Our aims are to map and analyze the conceptualization of difference used in the diversity rhetoric. We intend to pursue our aim by studying the rhetoric of diversity, used for diversity promotion in the private and public sectors. Also, we will investigate into what conceptualizations of difference are used in the organizations in the name of ?diversity?.

Bakgrund: Cirka tre till fyra procent av alla barn ligger i sätesbjudning vid fullgången graviditet. Med alltmer antal lyckade vändningsförsök och ökat antal kejsarsnitt minskar antalet barn som förlöses vaginalt vid sätesbjudning. Det påverkar barnmorskors och obstetrikers möjlighet att upprätthålla kompetensen vid sätesbjudning. Syfte: Syftet med studien var att beskriva barnmorskors synpunkter om vaginal sätesförlossning. Metod: Öppna frågor vid intervjuer med fem förlossningsbarnmorskor i Göteborg.

Thesis purpose: This thesis will through a case study of a recently rebranded bank ?Jyske Bank?, seek to research deeper within the field of service sector rebranding. The internal communication used in connection to the rebranding, will be analyzed in order to investigate what initiatives Jyske Bank?s organizational leaders launched to implement the rebranding and furthermore whether the initiatives have worked. The research questions are: - What are the critical initiatives behind the re-branding process, and have these initiatives been successful?- Furthermore, to determine the success: To what extend does the intended image, created by the organizational leaders of Jyske bank, in relation to the rebranding, correlate with the identity held by the organizational members? Methodology: This thesis employs a mix of quantitative questionnaires and qualitative semi structured interviews.Theoretical perspectives: Corporate rebranding framework (Daly & Moloney, 2004) and a conceptualization of the employee branding process (Miles & Mangold, 2005)Empirical data: The empirical data was collected from in depth interviews with management and questionnaires from employees.

Background and Problem discussion: Strategic evaluations are important as they providecrucial information regarding Swedish development assistance and recommendations on howto face problems and inadequacies found in the evaluations. Therefore, the follow up ofrecommendations is of great significance as well. Unfortunately, SIDA?s ManagementResponse system for follow-up of strategic evaluations has not been functioning in asatisfying way and needed actions have not been taken. Thus, Swedish developmentassistance has been criticised for the lack of implemented actions and the public has startedto question the work carried through by the organisations.

During the work at Gateway Security AB in Motala I began examining available antenna models to get a wider perspective, this have given knowledge of their structure, and an understanding of their function. All my necessary fact is based on my observations and notes of these measurings. New antenna models, and available models were examined where measurements at different heights and different distances on the antenna were performed with the help of an oscilloscope and a measure probe, peak ? to - peak was brought on the signal. The measurements are presented in a line diagram.

This quantitative study, with qualitative elements, intended to investigate the empathic ability among students and its change during social work education in Sweden. The study used a self-assessment form in the form of a questionnaire sent out to 8 of the 15 universities around the country. Respondents who participated in the survey studied in semester 1 & 2 and semester 6 & 7. The instrument which were used, measure the empathy level of the respondents and was a Swedish translation of the instrument, the Interpersonal Reactivity Index (IRI) which is a proven self-assessment form. IRI consists of 28 questions divided into 4 areas (subscales), which together provide a score, where a higher score corresponds to a greater capacity for empathy.